Air India Complaints & Reviews

Dear concerned,

I would like to let you know that my trolly bag is lost in ccu (Kolkata) airport yesterday while i was boarding the flight for yangon.

I collected my boarding pass at around 9 am morning on 14th july 2017 from boarding pass counter. After informing about the check in baggage i kept the bag in conveyor belt. The belt started working and baggage went in without any tag.

Also, i didn't...

Pathetic airlines and customer service! That's how i would like to start. Me and and my wife had a flight to chicago on june 14, 2017 from igi new delhi. Unfortunately, the air india servers were down that day which made us wait for almost an hour before we could check in our bags. Technical glitches are fine and they do happen but the thing that pissed me off that day was the customer service and unethical behavior by the air india...

I have problem sitting back so i request the counted boy at goa international airport to give me the middle seat and therefore i preferred checking well in advance my boarding number is 52 but still he gave me a sit which was behind. These is the second time i am facing these problem
I really feel someone should teach how to respect the citizen of india kisi aur ka gussa kisi aur pe nahi nikalneka
I need to know what action...

To whom so ever it may concern
Please find attached the following documents
1. Air india mumbai-delhi confirm tickets of 3 passengers
Vikas jain ticket no.098-[protected] boarding pass issued
Akash jain ticket no.098-[protected] boarding pass issued
M. R jain ticket no.098-[protected] boarding card not issued
2. Certificate issued by air india for refusal to board on flight because of non availability...

Sir,
I went to the ticketing counter air india chennai on 28th jun, there were few people ahead of me. The staff manning the ticketing counter took little over one hour to clear those ahead of me. What shocked me was when my turn came the ticketing staff told me "you are a staff please wait" & started attending to the people behind me. I am 68 years old....

This has reference to­ the pnr no as mentio­ned in the subject. ­my parents, mr ranabi­r moitra and ms gitas­ri moitra are schedul­ed to travel from del­ to kolkata on 6th au­gust'17. Unfortunatel­y, my father's condit­ion has unstabilised ­ (Something very serio­us) and he has to und­ergo a brain surgery immediately. Further­, he is not allowed t­o travel for next cou­ple of years.
I am hereby attaching­ the relevant...

I am a frequent flier. My no is f493909.
Reference pnr no ygxb8 dated 12 jul 17.
I tried to book airticket from delhi to jammu for 17 jul 2017 in the name ajey sethi. While my account has been debited with rs 8696 my ticket has not been booked causing a lot of inconvenience to me.
You are requested to immediately refund the amount of 8696 at the earliest.
Thanks
Ajey sethi....

Hello,

This is to bring to your attention the issue about an open ticket that i am unable to re-book. Allow me to elaborate.

I booked my air india return flight for return on 24th of december from hyd - jfk 1 (E ticket number 098-[protected]). However, i converted this ticket to an open ticket sometime in the month of october 2016. No time during the whole telephonic conversations (Or written) was i told that...

Dear air india officials,

Air india is a pride of our country but the staff on board is running the complete reputation of the air line with its bad experience.

Recently we were traveling from delhi to maldives (5th july, 5.15am flight). Since it was an early morning flight, we slept in the plane. When i woke up i requested for a coffee form the staff and he refused saying they are not serving hot bevergaes...

I re-checked in my luggage at the air india counter and paid rs. 10, 500 extra for 25 kilos extra at the chatrapati shivaji international airport, mumbai on july 10, 2017. I had a departing flight to hyderabad from bombay at 1:55 pm, air india on flight number ai 617. I landed at 3 pm and returned home to find my jbl black speakers missing since, the checkin of my bags at air india. They cost me $100. If the conduct of the individuals responsible...

One person name meghna singh (Profilename) was offering job in air india at trivandrum airport. And she ask money for uniform and id card to entering airport. I sent her money for it. But after sending money then she said sent money to courier service. We sent money to courier service also. But both cheated us. After sending money they are not responding or answering....

Most horrified and torturous experience of my life. I booked a flight ticket to Pune for 6.35PM on the 9th June 2017. I reached the airport at 5.45Pm and immediately stood to check in. After almost 15 mins wait when I reached the counter I was told that boarding was stopped 45 mins back. Are we expected to board 45 mins early even in domestic travels? I then seeked the air India desk for help and begged them to help me. The lady at the counter...

I was traveling by AI 776 from Bangalore to Kolkata on 8th July 2009 (Etk:[protected]C1, Boarding No. 109) with my Otto Bock B 500 model (Made in Germany) power wheelchair (Tag No. AI313325 [protected]), which is designed for international air travel without removing the batteries (batteries are dry cell and sealed, do not need any maintenance). Being a faculty member of a Government of India funded educational institute I travel only by...

CMD Air India - Mr. Ashwani Lohani,

I will like to first congratulate you for the recent revamping of Air India with better direct connections, allegiance with star alliance and the new fleet of Dream liners. I am a 1K member on United Airlines but have recently moved to Turkish Airlines due to sub-standard services o[censored]nited. I also am Sapphire One world Iberia which has been exceptional so far .

I, Amit...

Dear Sir/Madam,
1. I would like to express my disappointment from your unsatisfactory level of behaviour and services while travelling in Air India AI 820 Vadodara to Delhi on 27 Jun 17 (Seat nos. 4A, 4B, 4C, 6A, 6B and 6C). I had expected much more from a prestigious and reputed company of an inter national standard. Unfortunately, I can’t help but submit this letter of complaint hoping for a fast and adequate resolution.
2. I...

Ear Sir /Mam

Since 15Th June i am trying to make a group booking with AI but there have no email address where i have to put my query .

And calling center of Delhi and Mumbai are not receiving the calls .

This is the biggest reason for This Govt. Airline in Loss .

We Indian prefer Guest, and here i thing you dont need any guest and Booking .

We are approx 40 pax those...

Had a horrible experience from flying with AI international. While in transit in New Delhi airport following arrival by AI 102 on July 1st and waiting to embark AI 764 to Kolkata, numerous items were stolen by the AI baggage handlers from 3 suitcases. Though complaint was raised by calling various AI numbers, the staff is extremely rude, unresponsive and came up with vague websites and phone numbers to lodge further complaint and escalation....

As per the website of air india under checked in baggage allowance link, it is clearly written that in case a traveller is travelling in alliance air flight connecting to air india flight or vice versa the baggage authorisation is 25 kg. I have online booked a ticket vide pnr no yhnwo for 08 and 09 jul 17 flying from chennai to gorakhpur in a connecting flight of ai 043 from chennai to delhi on 08 jul and by so 9809 from delhi to gorakhpur...

I had multiple accounts created during pre-kyc era. Since ai mandated kya compulsory, i am unable to proceed through kyc submission screen since there is duplication of information.
I have written to air india japan, air india india. I have spoken with their customer care on numerous time. I have even run across multiple counters that ai has at delhi igi. Since this problem has not been resolved for over 2 years now, i m unable to...

Sir, on 25.06.2017, i had booked online one ticket in flight no ai-854 on 27.06.2017 for delhi and return journey ai-851 on 29.05.2017 for pune. Though, i gave details of my mobile no [protected] and e-mail id [protected]@gmail.com, no pnr or booking details have been sent to me. Today i. E. 26.06.2017, i spoke with the air india staff at pune on no.[protected] and informed her of my grievance, she informed that she would mail the details...