Air India Complaints & Reviews

I traveled with air india from chicago to hyderabad by flight # ai 126 departing june 22nd 2017 from chicago and arriving in hyderabad the night of june 23rd. The experience i have while travelling could only be termed as horrendous. I have been travelling for the past 20 years to and from chicago to hyderabad and must have made at least 10 trips by myself and with my family that consists of 3 kids. I have traveled right from the time they...

On June 19 a weather delay caused my daughter to miss Air India flight 439 from New Delhi to Chennai, India.

Upon going to the Air Ibdia counter, she was told that she must pay $300.05 US for a new ticket on flight 429, ito make her next flight.

Since weather caused her to miss her first flight, we are requesting reimbursement of the $300.05 US....

Hi,

Kindly note that i booked my air india flight 667 (Mumbai - trivandram) and air india 668 (Trivandram-mumbai) on 21st june, 2017.

https://book.airindia.in/itd/itd/lang/en/reservations/nsibe32568511/segment/bom2...⇄

Above is the link you have provided for booking or blocking seats in prior. The link directed us to the toll free number of air india. To start with i want to...

I don't want to get started with the eight hours of delay from doha to mumbai. But the thing which bothered us the most was the delay in baggages. It is five in total and we are yet to receive all of them. We have tried calling every landlines possible and to our "surprise", no one answered. We tried tracing the baggage pieces on the website provided, still no use. What am i supposed to do now??? Cause it's more than 24 hrs now! We came for...

When i did check-in for ai951 on 19th june 2017, seat selected was 5c and also received check-in confirmation. Upon dropping baggage at airport, boarding pass was issued with 7d. When requested the crew why the change, crew mentioned it was system auto change and they cannot help. I had to board since i have no time. I preferred to have 5c and airline staff denied to assist and was consistently mentioning it was system auto generation and...

Respected sir/madam
I having frequent flyer no[protected] booked two ltc ticket via air india (Pnr no zdxqv) from delhi to trivandrum for 04-06-17, meanwhile i made a querry to customer care no regarding procedure and extra charge if i want to prepone my journey on 30-05-17, no request was made by me to get it prepone but when on 04-06-17 i alongwith my son and mother reached at new delhi airport i was told that there is no seat for...

My air india booking ref number is z7xl6.
Which is for my relative mrs vilasben patel. Who is not able to walk so we make wheelchair at booking time.. At the ahmadabad airport ai provide wheelchair but at london airport newark airport ai staff doesn't provide staff so she face many inconvenience. When we ask at the airport that why you dont provide wheelchair they said that mumbai airport is not allowing you.. But when you give us...

Hi all,

I think almost everyone must be aware that airindia is the most non-recommended airline.
But i have travelled in domestic flights and thought that it may not be that bad experience as people share.
I booked airindia ai-173 for san fransisco for 4th june and it was a direct flight. Straight 22 hours journey.
I am a business woman and wanted a direct flight as i can't afford to waste even a single...

I had booked air india flight ai-9622, pnr - hqcvr from bathinda to new delhi, travel date 10 june 2017 and departure time 12.35 p. M. The flight got cancelled and i was informed regarding the same at 10.15 a. M on the same date i. E 10 june 2017. Also, no other flight was available from bathinda to new delhi on the same date.

I had also booked an onwards air india flight from new delhi to varanasi ai-427, pnr - y40nl, travel...

My mother 56 yeras old mrs jyoti dubey a case of carcinoma thyroid and my father mr rk dubey 64 years old, senior cetizen and patient of ihd post cabg travelled by ai 437 from delhi to bhopal. I have chosen seat 4a and 4b for them, but they were allotted seats 7a and 7e. No reason given. Tkt no[protected], and[protected]. I want to know who were "more deserving" passengers who were alloted seats 4a and 4b and on what basis? Air india...

The air india website requires one to upload kyc documents for frequent flier. The website does not work. On calling the callcentre, they say tha their website does not work with chrome - only with internet explorer. Try the same with explorer. Still does not work. On calling the call centre again, they pretend not to hear midway through the conversation. Maybe they dont have a solution so that pretend not to hear - or maybe equipment they...

Sir my name is ashutosh sati i was to travel to bombay from delhi on air india ai-102 ticket number[protected] to depart at 17:00
Sir due to heavy traffic and unforseen circumstances i reached the airport by 16:17 but i was denied entry into the flight as the officials had already closed the entry doors sir i had an interview at bombay and it was absolutely necessary for me to take that flight inspite of that they did not consider...

Today i was scheduled to depart from new delhi to kolkata. I was travelling with my wife. The new delhi airport is full of lazy lumps who are least bothered in doing their jobs to the fullest. They are all in sleep mode it seems.
Firstly on reaching the airport there were no luggage trolleys. On asking they were all clue less n chose not to move from their comfort chairs.
Finally i ran inside the airport n managed to find a...

Air india flight ai 42 being delayed without any reason. Air india is holding the aircraft for some vip politician who is in a party. Flight from delhi to chennai on 04 jun. Dep time was to be 17.15 hrs. But no info till 18.10 hrs. This is why air india is loosing crores of taxpayers money. Kindly look into this episode of delaying a flight of hundreds of passengers for a politician....

Dear sir
I have booked an air ticket to moscow, ref no. At[protected]. Now i came to know that the air india flight has been cancelled. It is a pity that i have to pay rs10000 for reissuing the ticket. Kindly let me know whether you compensate the amount or can i approach consumer court for the redress al of grievance.
I didn't cancel tha ticket. Air india cancelled the flight. So i think it is your duty to provide compensation.br...

Dear Sir/Madam,

I am Wing Commander Karthik posted to Air Force Station Jalahalli in Bangalore. On 02 Apr 17, I was asked to report to another air force unit in Kolkata. When I checked your website for air India flight from Bangalore to Kolkata on 02 Apr 17, the website stated no flights available. So I had to travel to Chennai by train and onwards catch a air india flight to Kolkata.

Now for official travel...

Worst experience at Air India flight today...
My flight is scheduled to depart at 5:00 PM but yesterday i got msg that flight has been rescheduled by airlines at 5:25 PM... I reached the airport by 4:00 PM n when i asked the crew person for the boardin status, he asked me to stand in a queue n wait for my turn.. At 4:15 i again asked, then he said the same but at 4:30 when i asked they said u r late n boardin is clossed for the flight.....

I travelled from Bhopal to Mumbai on 24th May 17 via AI632 & eat the dinner served. We landed in Mumbai around 12 in the night & reached my Hotel at 12:30. I used the washroom only to realize stomach upset. By about 3 am in night i was exhausted & around 4AM found myself on the floor of washroom only to realize that i had collapsed. I somehow reached the phone & dialed reception for emergency response. I was immediately shifted to Seven hills...

Dear sir. Air india company. We here informed to you and written complain regarding tkt nor[protected] issued city stv (Surat) office: 14390530 name : khalasi abhigyan
Chandrakant i had booked one ticket from stv to del and del to dme moscow russia on dated 28th august 2017. Total inr. 24041 paid amount through debit card. No.[protected] of bank of baroda. Mora surat branch. Now we have informing to you regarding above subject...

I have not recive my luggage and it is almost 18 hours my son is came for international karate championship which is on today we where travelling from bho ṭo ktm on 23. Flight no ai 215 as my son full karate kit is that bag 8:30 am is reporting time if he disqualified plz return my full expenses from bho ktm & ktm bho as now my visit is of no use and my one year of practice is of no use he is crying just coz of air india miss management...