Air India Complaints & Reviews

Pnr ygb6s
Flight ai 525
Dep scheduled 6:00 am april 26th.

I reached the airport today at 5:18 am (The time when we entered through the security gate). We had done web checkin and had hand baggage only. Air india had a hand baggage counter where we approached and they said their counter has closed for flight ai 525. We approached an air india staff and he informed that the counters have closed at 5:15 and nothing...

I was in an Air India flight AI-144 which flew from New Jersey, USA on 17th April 2017 to Mumbai, India. The staff which was serving the drinks asked me about the drinks and his mouth smelled of Rajnigandha, a pan masala and it grossed me out. Secondly, those people didn't smile or had any kind of expression (pretty serious people). I didn't feel like talking to them or asking them for anything because they didn't seem to be interested in...

On 20 april 2017. I have booked online ticiket on air india website for delhi to pantnagar (Journey date 9 june 2017) by sbi debit card and rs 4682 was deducted for 2 ticikets through txn iu 53076.37026. However confirmed ticiket not received, website says that please immidiately contact call centre, as per direction i contacted to call centre., but not satisfactory reply received,. My detail is as under, satish kumar sharma. Mobile no [protected]....

AI 101 flight which was supposed to talk off from Delhi IGI airport to New York JFK airport on 19th April 2017, 1:45 am got canceled. All the passengers were boarded into the aircraft by 1.45 am but the flight didn't take off. Air conditioning inside the cabin was not working and passengers were suffocating. After 3 hours of torture, passengers were informed that the flight cannot take off and an alternate flight will be arranged. But around...

Dear Sir,

Greetings from Air Travel Enterprises !!!

It is so pathetic and bitter experience from Air India that it denies refund to passenger even the flight is cancelled .

Ref PNR-YB5HN, we issued a ticket to MR DHANESWAR/CHAND a business man, for his travel from Dubai to Bhubaneswar for 8 Apr, in

AI 996 DXB-DEL and AI 77 DEL- BBI . Unfortunately AI 77 is cancelled and AI 75 is...

I was travelling from Srinagar to Mumbai (via Delhi connecting flight) on 15.04.2017. Air India has misplaced my baggage. The file no given to me was BOMAI27025. They have not been able to even locate my bag. Also there is no revert for claimimg the inconvenience caused during this period. The manager does not respond to any mails. I am very disappointed by their services. I was told that I shall receive reimbursement of the inconvenience...

Me my husband my 2 sons 2and half and 6 week old had our seats selected when we got on the plane in uk we was seperated and then the cabin crew helped us re locate on the flight to india i had called for hours flight attendence for a drink of water and milk for a bottle and know one came the whole time only when they was giving everyone food and snacks. We was in inida for 25 days half way through we booked our seats near the window all comfirmed...

This is regarding the Air India travel from New Delhi to Kolkata, please check attachment for details.

I have booked a ticket from Delhi T3 airport counter this afternoon for flying to Kolkata by Air India, which departed at 2:40p.m and reached Kolkata at 4:40p.m.
I have paid for the travel by debit card, where in due to network error there were multiple transaction failures. Later I got message from bank stating that...

Complaint regarding non availability of wheelchair to mrs. Kamlesh modi at t – 3, new delhi
Wheelchair request was made along with the booking of ticket (Scan copy attached). Please to note that on board attendant was requested for the availability of wheelchair, she said it will be available after getting down from the aircraft. Moreover the attendant was also asked the belt member on which the luggage was to be delivered. She said...

Sir/Madam,

I have travelled from Chennai(MAA) to Nantes(NTE) on 08-Apr-2017 in a single ticket via Chennai to Delhi(Air India) then Delhi to Paris(Air India) then Paris to Nantes(Air France). I have paid excess luggage amount around 22k in Chennai Airport. But again they have charged around 187.17 euros as excess baggage amount in Paris Airport .This is due to baggage check in they mentioned till Paris instead of Nantes from...

Place : hyderabad
Date.08/04/2017

From,
P. Venkateswarlu
B-64, indian air lines
1-8-450/b-64, ap housing board
Secundrabad - 500003

To,
Greater hyderabad
Municipal corporation
Hyderabad

Subject: in front of my house b-64 2 tress on the payment became safety hazard to the public.

Respected sir/madam,

I wish...

My wife was flying from Bengaluru to Delhi to London on Air India with connecting flight to USA on Delta. The Bengaluru Delhi flight was delayed by over 3 hours causing her to miss all connecting flights. The staff at the Bengaluru airport was most unhelpful only interested in getting rid of her asking her to go to Delhi and take her chances. The scenario was repeated at Delhi and they were even fighting whether they should give her a hotel...

Because of AIR INDIA flight 668/681 on 23.04.2017 last minute change of itinerary & DELAY I missed my flight LX 155 with SWISS Bombey-Zurich on 24.03.2017, scheduled for 01h20. Next flight to Zurich was only possible in 48h, & cost me CHF 1000.- from my pocket (CHF=USD), as my 2 tickets were separate. Thus, I was left alone in Mumbai for 48h not knowing where to go. In spite of my request to provide accommodation, AIR INDIA DIDN'T PROVIDE...

AI 347 departure 29th MAR 9AM from singapore. I have planned travel 3 weeks ago and booked train ticket 2A from chennai to vijayawada.

28th Night, i got mail from ai.[protected]@airindia.in stating flight got deployed for 3 HRS. I cancelled my train immediately. Hence i dont have any train availability to travel. This is not a first time i lost time and money cancelling domestics flights and trains.

How are you...

Air India gives worst traveling experience. It always reschedules the flight and we cooperate. After my flight cancelation when I was allotted another flight, I requested a reschedule of the flight and they denied saying that they have changed once with my permission. I request others not to take this flight ever. Please boycott Air India they have extremely bad customer service....

Hi,

I am just putting the mail chain initiated with Air India for ticket refund, but no results so far and nobody responding to the incident.
please help to resolve this.

Mail Chain - Start

This is complaint regarding illegal deduction of money of last denied flight from Bangalore to Hubli.
and causing so much of inconvenience and financial losses to myself.
and now your customer...

I had travelled by AI-142 on 25.02.2017 and carried two pieces of baggage. On arrival I saw that both my baggage were damaged and I went to Air India counter to file a complaint. The complaint number is DELAI64071/26FEB17/0512GMT. I was told that someone from the Damage department would contact me within 24 hours. No one did, so on 27.02.2017, I wrote to the e-mail printed on the report. On 28, I was asked to send photos of the damage, which...

This is to bring to everyone's notice about the pathetic service that I got from Air India during my travel from Delhi to patna. My flight from Delhi to Patna was from 10:30 (dated 22nd March 2017), I reached at the Air India queue to get the boarding pass at 10:00 and at 10:15 I reached at the boarding counter. To my surprise I was told that "You are late and now it is not possible to accommodate you in current flight. For more information...

I travelled in Flight No. AI 472 from Udaipur to Delhi along with my son SIHAG/YASH VARDHAN. His Ticket No. was[protected]C2, with Boarding No. 109 and Seat No. 13D. I deposited my luggage in three bags at the Check in window o[censored]daipur air port with Tag No. AI 411534. One of these bags was lost in the transition by the Air India.

The surety against loss, damage or deterioration of luggage during flight was the sole and...

I had booked an Air India flight from Thiruvananthapuram to Bengaluru for 19th Dec. The flight AI 584 was supposed to take off at 9.15 am and reach Bengaluru at 10.20 am. So keeping that in my mind I had booked the connecting flight from Bengaluru to Pune at 1.00 pm, but I got a call on 18th Dec at 11 pm saying that my flight has been delayed by 2 hours 5 min. The new take off time was at 11.20 am. I made calls to your call center stating...