Air India Complaints & Reviews

I had booked Air India ticket in August 2016 for my travel for date 7th January, 2017 thru Goibibo.

Due to sudden demise of my father I had to cancel this ticket and book new tickets on the same sector in the same flights/ same air line for date 16th December 2016 ( even at higher rates than my original booking).

I had flights for connecting sectors for onward journey with Indigo and Spicejet and they have given...

My pnr no is joh3r my schedule when booked was
Ai 492 jaipur delhi departure 13.30 hrs
Ai 849 delhi pune departure 16.10 hrs
I recd a mail on 2.12.2016 informing schedule change of ai 492 to 16.00 hrs
Thus making it impossible for me to catch the ongoing flight. I contacted customer care they change flight to ai 853 now airindia is back to original schedule for ai 492 but now air india is refusing to change the...

I have traveled from Dallas to JFK New York London to Mumbai.
In USA it was Delta air lines up to Heathrow airport. Check in baggage status showing arrival at LHR on 19th.
From LHR it was Air India flight no. AI 130 and baggage didn't reach Mumbai on 20th December early morning.
Lodged complaint at Air India counter and they have suggested to contact a luggage customer care.
Luggage booking details are as below:br...

Hi,

This is regarding Visa on Arrival - OK to board status updation in the booking... I have paid 6/- per visa towards visa deposit charges at the Oman airport and they gave me receipt for the same. This receipt itself is the proof confirms visa is deposited at Muscat airport.

Now tell me why Air India again charging me 1.5 rials per passenger to update this message in the booking? They should do this free...

Airindia lost my luggage during my Vie-Del flight on 28th October 2016. Inititally I was told that the baggage was redirected to kathmandu and they will be soon shipping it to me. Later i heard that the luggage is stuck in Vienna, but 50 days from the day of travel, there is no information till the date.
I am back in Vienna now, I tried to approach Airindia officials at Vienna airport but they were not reachable.
The details...

I Rupali Sherekar was to board Air India flight number AI 664 on the 13th
of december 2016 at 16:55 from Goa airport to Mumbai(PNR *Z1JEW)* and had
a connecting flight of Air India from mumbai to Nagpur(PNR *Z1JER*) at
20:25 on the same day.
After boarding Flight 664 developed some snag and we were deplaned. A few
passengers were accomodated on a different flight and though I had a
connecting flight...

Hello Team,

Passenger Name : Miss Divranya Rambhi
Luggage Tag No : AI314335
PNR No : M-3XJLF

I travelled in Air India flight on 14th Dec night M-3XJLF from Singapore to Mumbai and Mumbai to Ahmedabad. I found my luggage missing ( Luggage Tag No : AI314335) and I loged the complaint for the same at Ahmedabad Airport and got the update that I will be receiving my luggage within 24 hours at my address....

I had travelled from singapore to chennai on 12-December -2016.Due to weather problem the flight diverted to Bangalore.
I have taken my luggages in Bangalore.
The next day 13-Dember-2016 i have checked in my baggage in airindia flight to chennai.
But i haven't received the baggae in chennai.
I raised the complaint and got the PIR REPORT.
BUT STILL I HAVE'T GOT MY LUGGAGE.

TAG NUMBER AI152977...

Just arrived from hyderabad to trivandrum via air india (Via chennai). My baggage was checked in at hyderabad, but it has not reached trivandrum. Air india cannot tell me where the baggage was left / forgotten / misplaced. Absolutely unacceptable because many passengers who came today by flight ai 988 to chennai and then by flight ai 967 have not received their luggage!...

Ref : Ref. ID NO. AIBE28207036.

Dear Mam/Sir,
While booking a ticket for flight no. AI429 on dated 12/12/2016 through Air India's official website : book.airindia.in, the ticket cost amounting to Rs. 3647 has been deducted from my debit card but the required ticket has not been issued/booked as confirmed vide above Ref. ID No.

You are therefore requested to look into the matter and refund the booking...

Dear Team,
i have one bad experience with Air India services, we reached airport on time around 8:30PM on 11th Dec, 2016, but received one SMS from Air India that flight AI 310 is delayed by 40 minutes, which departure time was 11:15AM.

we waited at airport and use to see the current status on flight display board. it was showing that flight is delayed and status was updated at 11:55 as "Open".

we entered...

I had an Air India (AI 0024) flight from Delhi to Bombay on 11th Dec, 2016 at 6pm. I reached the airport at 5:10pm and was standing at "Air India All Domestic Flights Check-in counter." However, the check-in was from the international counter and I (along with few other passengers) had to rush to that counter. It was 5:15pm and I asked one officer if this is the right counter and that I might get late. I was told to stand in line. By the...

I flied with Air India on 11 December 2016 from Delhi to Vienna (flight no. 153 at 14:55).

Due to continued aggressive air conditioning and low temperature it was one of the worst flights in my life and I fly for over 20 years. To get the picture, people were sitting in their winter jackets, with hats, scarfs and blankets on their heads. I have got cold and sore throat. Sitting over eight hours in one small space and not bening...

Dear Sir/Madam.
I had booked a ticked in Air-India for 25/November/2016. As i reported at 10:18am to the to the Station Manager's counter at the airport, because they already have stopped giving Boarding-Pass though our flight departure was at 11 am. 42-minutes were still left when we (i with another passenger) reached and repeatedly requesting the Station-Manager, (Samriti Pal), for the boarding pass. It was so urgent for us that...

I booked my ticket from from Delhi to Surat from Air India. Unfortunately booked wrong tickets due to misguided advertisement by cleartrip which was then cancelled immediately . When we called them, they denied refund & deducted 2000 rs for the ticket of 4500.
There should be room for correction if called immediately.
I lost my money & I rebooted again with higher money...

Dear sir

on 26.11.2016 i have to travel from gorakhpur to delhi to vadodara.
The flight of gorakhpur to delhi cancelled due to bad weather so next flight also canceled.

That night is my working day 26.11.2016, due to cancellatio i have to take leave and too much disappoint and disturbed.

It take 35 hours to reached vadodara.

I have to pay 22000 inr as fare for flying to vadodara...

Dear Sir /Madam

Airline Reservation Code:- YLZY4
Date 27 November 2016 - Delhi to Singapore by AI380
Passenger Names:- Shroff Arun Kumar and Shroff Sumita. We are both senior citizens.

1. On 27 Nov 16 We arrived Delhi from Jaipur by Jet Airways 9W-2254. The flight was slightly delayed. ETD was 8.45pm but it landed around 9.10pm.

2. Our baggage came out slowly. After that we made our...

Dear sir/Mam

I Mr. Farhan Khan frequent flyer[protected] customer of Air India since from last five year.I am working in Saudi Arabia as a lecturer in Ministry of Higher Education.
My wife Dr. Fatima was coming from Nagpur to Riyadh on 16 November 2016 Wednesday, along with my two small kids.
We book a ticket for 15 November but due to the problem with a flight Air India rescheduled our journey on 16 November...

On 17-Nov-2016 I traveled from Ottawa(Canada) to Bangalore via London, Mumbai. My luggage was tagged to be received at Bangalore directly. However when I landed in Mumbai (in AI130, at 4:30AM on 19-Nov-2016 - already 30-40 minutes delayed), the Air India officials told me I was to collect my baggage, get clearance and then board my connecting flight to Bangalore(at 6:15AM). Accordingly I waited at the baggage belt to receive my baggage. However...

I booked an Air India air ticket through Yatra.com on 19 Nov 16 at 1859 hours for a round trip from Delhi to Cochin for Departure on 26 Dec2016 and arrival on 30 Dec 2016 for my father Mr Ram Vikal . however, erroneously a typing error resulted and I typed 26 Nov 2016 for Departure and 30 Nov 2016 instead of Dec.

The PNR Numbers are H6ZRS and Z14T6 respectively under the booking reference number[protected] provided by Yatra.com.br...