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Air India Complaints & Reviews

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Updated: Jan 24, 2025
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Air India reviews & complaints page 129

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S
sathya222
from Chennai, Tamil Nadu
Dec 17, 2016
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Lost Baggage

Address: 600050
Website: WWW.AIRINDIA.COM

I had travelled from singapore to chennai on 12-December -2016.Due to weather problem the flight diverted to Bangalore.
I have taken my luggages in Bangalore.
The next day 13-Dember-2016 i have checked in my baggage in airindia flight to chennai.
But i haven't received the baggae in chennai.
I raised the complaint and got the PIR REPORT.
BUT STILL I HAVE'T GOT MY LUGGAGE.

TAG NUMBER AI152977...
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U
user_AI
from Kolkata, West Bengal
Dec 15, 2016
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Lost baggage

Address: Hyderabad, Andhra Pradesh, 500001

Just arrived from hyderabad to trivandrum via air india (Via chennai). My baggage was checked in at hyderabad, but it has not reached trivandrum. Air india cannot tell me where the baggage was left / forgotten / misplaced. Absolutely unacceptable because many passengers who came today by flight ai 988 to chennai and then by flight ai 967 have not received their luggage!...
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M
manikabisht
from Faizabad, Uttar Pradesh
Dec 14, 2016
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Deduction of Ticket cost against Non confirmed Ticket by Air India.

Address: 400 021
Website: book.airindia.in

Ref : Ref. ID NO. AIBE28207036.

Dear Mam/Sir,
While booking a ticket for flight no. AI429 on dated 12/12/2016 through Air India's official website : book.airindia.in, the ticket cost amounting to Rs. 3647 has been deducted from my debit card but the required ticket has not been issued/booked as confirmed vide above Ref. ID No.

You are therefore requested to look into the matter and refund the booking...
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Address: New Delhi, Delhi, 110001
Website: www.airindia.in

Dear Team,
i have one bad experience with Air India services, we reached airport on time around 8:30PM on 11th Dec, 2016, but received one SMS from Air India that flight AI 310 is delayed by 40 minutes, which departure time was 11:15AM.

we waited at airport and use to see the current status on flight display board. it was showing that flight is delayed and status was updated at 11:55 as "Open".

we entered...
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P
palraksha
from Mumbai, Maharashtra
Dec 12, 2016
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Denied check in despite mobile boarding pass and being on time

I had an Air India (AI 0024) flight from Delhi to Bombay on 11th Dec, 2016 at 6pm. I reached the airport at 5:10pm and was standing at "Air India All Domestic Flights Check-in counter." However, the check-in was from the international counter and I (along with few other passengers) had to rush to that counter. It was 5:15pm and I asked one officer if this is the right counter and that I might get late. I was told to stand in line. By the...
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S
Samiras
Dec 12, 2016
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On-board flying conditions

I flied with Air India on 11 December 2016 from Delhi to Vienna (flight no. 153 at 14:55).

Due to continued aggressive air conditioning and low temperature it was one of the worst flights in my life and I fly for over 20 years. To get the picture, people were sitting in their winter jackets, with hats, scarfs and blankets on their heads. I have got cold and sore throat. Sitting over eight hours in one small space and not bening...
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Tsering Phuntsog
from Delhi, Delhi
Dec 9, 2016
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Complain against 'Samriti Pal' Station Manager at Kushok Bakula Airport, Leh

Address: 194101
Website: [email protected]

Dear Sir/Madam.
I had booked a ticked in Air-India for 25/November/2016. As i reported at 10:18am to the to the Station Manager's counter at the airport, because they already have stopped giving Boarding-Pass though our flight departure was at 11 am. 42-minutes were still left when we (i with another passenger) reached and repeatedly requesting the Station-Manager, (Samriti Pal), for the boarding pass. It was so urgent for us that...
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Y
Yasmin Surani
Dec 3, 2016
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Huge cancellation money

I booked my ticket from from Delhi to Surat from Air India. Unfortunately booked wrong tickets due to misguided advertisement by cleartrip which was then cancelled immediately . When we called them, they denied refund & deducted 2000 rs for the ticket of 4500.
There should be room for correction if called immediately.
I lost my money & I rebooted again with higher money...
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P
Priyank Gaur
from Delhi, Delhi
Dec 2, 2016
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Cancellation

Address: 203141

Dear sir

on 26.11.2016 i have to travel from gorakhpur to delhi to vadodara.
The flight of gorakhpur to delhi cancelled due to bad weather so next flight also canceled.

That night is my working day 26.11.2016, due to cancellatio i have to take leave and too much disappoint and disturbed.

It take 35 hours to reached vadodara.

I have to pay 22000 inr as fare for flying to vadodara...
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Address: 349565

Dear Sir /Madam

Airline Reservation Code:- YLZY4
Date 27 November 2016 - Delhi to Singapore by AI380
Passenger Names:- Shroff Arun Kumar and Shroff Sumita. We are both senior citizens.

1. On 27 Nov 16 We arrived Delhi from Jaipur by Jet Airways 9W-2254. The flight was slightly delayed. ETD was 8.45pm but it landed around 9.10pm.

2. Our baggage came out slowly. After that we made our...
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Address: Yavatmal, Maharashtra, 445001

Dear sir/Mam

I Mr. Farhan Khan frequent flyer[protected] customer of Air India since from last five year.I am working in Saudi Arabia as a lecturer in Ministry of Higher Education.
My wife Dr. Fatima was coming from Nagpur to Riyadh on 16 November 2016 Wednesday, along with my two small kids.
We book a ticket for 15 November but due to the problem with a flight Air India rescheduled our journey on 16 November...
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J
JyoMS
from Chennai, Tamil Nadu
Nov 23, 2016
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Baggage Clearance

Address: Mumbai City, Maharashtra

On 17-Nov-2016 I traveled from Ottawa(Canada) to Bangalore via London, Mumbai. My luggage was tagged to be received at Bangalore directly. However when I landed in Mumbai (in AI130, at 4:30AM on 19-Nov-2016 - already 30-40 minutes delayed), the Air India officials told me I was to collect my baggage, get clearance and then board my connecting flight to Bangalore(at 6:15AM). Accordingly I waited at the baggage belt to receive my baggage. However...
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M
mm63
from Jabalpur, Madhya Pradesh
Nov 22, 2016
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Excessive Cancellation Charges

Address: 110060
Website: www.airindia.com

I booked an Air India air ticket through Yatra.com on 19 Nov 16 at 1859 hours for a round trip from Delhi to Cochin for Departure on 26 Dec2016 and arrival on 30 Dec 2016 for my father Mr Ram Vikal . however, erroneously a typing error resulted and I typed 26 Nov 2016 for Departure and 30 Nov 2016 instead of Dec.

The PNR Numbers are H6ZRS and Z14T6 respectively under the booking reference number[protected] provided by Yatra.com.br...
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M
Mamtasharma Kumari
from Chandigarh, Chandigarh
Nov 17, 2016
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Crew member responsibility

Address: New Delhi, Delhi, 110010
Website: AIR india

I was travelling from patna to new delhi on 13 nov in flight no. 416, after 15 min my elder son 7 yrs Ajitesh kashyap slept off.Dinner was served to passengers. I requested one of male crew member if his dinner can be given in poly bag or disposable packet as we will reach home by 0030.He said yes but it was not given to us.very disheartening for me...
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S
Sunillily
from Patna, Bihar
Nov 16, 2016
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Non cancellation of air ticket by air india

Address: 110001
Website: www.airindia.in

Dear Sir,
I was to board a flight from Kolkata to Agartala with the following details as under---
Name of traveler—Sunil Kumar Pathak
PNR No-JPVMT
AI-743
Destination-Kolkata to Agartala
Date of journey-14.11.2016
Customer reference no.[protected]
Booking agent---www.Yatra.com

I called Air India customer care for cancellation and refund of amount .They verified my...
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P
Prosantadutta
from Bengaluru, Karnataka
Nov 14, 2016
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Services

Address: Bangalore, Karnataka, 560013

Details:
On 4th night we 3 members of a family traveled from Halifax to Bangalore via London. Flight details are as follows:

Halifax to London by flight no. AI 7304
London to Mumbai by flight no. AI 130
Mumbai to Bengaluru flight no. AI 603
Passenger details are as :
1. Prosanta Dutta
2.Anu Dutta
3. Aritra Dutta
Facts:

Due to delay of flight no. AI130...
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A
Arushi Kataria
from Pardi, Gujarat
Nov 14, 2016
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Flying returns

Address: New Delhi, Delhi
Website: Air India.co.in

I have tried co racing Air India multiple number of times regarding claiming my missing miles However, people have either not picked up my calls, numbers are not available or even when they do pick up, I get responses such as the website is under maintenance. It seems the website has been under maintenance for the last 2 months and I have been unable to claim my missing miles. I have spent over 10 hours per week in resolving this issue and...
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K
Kamal Kiri
Nov 14, 2016
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Unethical behavior

Address: 08820

My wife traveled on Air India Flight AI144 from Newark to Ahmedabad on 1st November 2016, her FF No is AI[protected] and Ticket No. 098-[protected]. I booked ticket on you air india site directly. When she board flight, her allocated seat TV was not working, she said to crew member, they said that this is high tech technology and you are not able to operate. His behavior is very rude. He didn't take pain to check the TV. When another crew member...
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T
Tanejanamrata
from Agra, Uttar Pradesh
Nov 13, 2016
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Harassed by air India employee

Address: 122011
Website: Air India.in

Hi Team,

This is to bring to your notice an incident which was highly disappointing and irritating.My parents had an Air India Flight on 2nd Nov boarding from New Delhi Airport (T-3) at 545 a.m.

They reached airport at 4:30 am. (I even have details of my cab bookings to validate), we had done a web check-in of the flight on 1st Nov'16 with help of an Air India Official(you can even check the recordings), He...
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D
Dee@p
from Bansi, Uttar Pradesh
Nov 11, 2016
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About damaging of my bagage.

Address: Indore, Madhya Pradesh, 452001
Website: www.airindia.in

Hi its i deepshikha taur traveled by indain airlines on 9th of november from lucknow to indore, when i received my trolley bag at indore the lock system was totally damaged & even i was wondering that trolley bag was in such a condition that it can not be pulled out.
Very poor condition of my trolley bag made by the cargo department of your airlines....
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