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Air India Complaints & Reviews

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Last updated Feb 18, 2024
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Air India reviews & complaints page 129

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K
Kamal Kiri
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Unethical behavior

Address:08820

My wife traveled on Air India Flight AI144 from Newark to Ahmedabad on 1st November 2016, her FF No is AI[protected] and Ticket No. 098-[protected]. I booked ticket on you air india site directly. When she board flight, her allocated seat TV was not working, she said to crew member, they said that this is high tech technology and you are not able to operate. His behavior is very rude. He didn't take pain to check the TV. When another crew member...
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T
Tanejanamrata
from Agra, Uttar Pradesh
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Harassed by air India employee

Address:122011
Website:Air India.in

Hi Team,

This is to bring to your notice an incident which was highly disappointing and irritating.My parents had an Air India Flight on 2nd Nov boarding from New Delhi Airport (T-3) at 545 a.m.

They reached airport at 4:30 am. (I even have details of my cab bookings to validate), we had done a web check-in of the flight on 1st Nov'16 with help of an Air India Official(you can even check the recordings), He...
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D
Dee@p
from Bansi, Uttar Pradesh
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About damaging of my bagage.

Address:Indore, Madhya Pradesh, 452001
Website:www.airindia.in

Hi its i deepshikha taur traveled by indain airlines on 9th of november from lucknow to indore, when i received my trolley bag at indore the lock system was totally damaged & even i was wondering that trolley bag was in such a condition that it can not be pulled out.
Very poor condition of my trolley bag made by the cargo department of your airlines....
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P
Priyank309
from Ahmedabad, Gujarat
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Harassment of Air India Staff at the last moment of flight departure

Address:380026

Dear Sir,

I am Priyank Patel, Travelling with my wife in flight no- AI010 with ticket No[protected] &[protected].

At Delhi Airport, We are already reached before time of boarding and done our boarding procedure before 3 hours of departure of flight.

We are surprisingly know from the Air India staff at the departure time of flight that, There is power bank in our bag and it has to through...
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C
chinkuj
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Regarding flight delay

This email is regarding our travel on 22nd September from Cochin to Mumbai.

The flight which was supposed to take off at 20.10 was delayed until 21.40 because of which we missed our next connection flight. Despite of not arranging an alternate option, we were asked to arrange a travel by ourselves to Germany and later apply for a claim. The tickets being every expensive on the same day, we had to halt for a day in Mumbai and...
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S
smitajain20
from Thiruvananthapuram, Kerala
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Delay of Delhi to Bangalore AI 504 flight

Address:560065

Sir/Madam

I am sitting in AI 504 which was scheduled to depart for Bangalore at 8.30 pm today however it is 10.30 pm and we are still sitting in the aircraft for last 30 mins. I am really surprised by this mismanagement and apathy towards the customers. All o[censored]s have been waiting for last 3 hours - no food served no proper answers given and now in teh air craft, we are given water bottles giving some excuses for the delay.br...
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H
harsh bareja
from Mumbai, Maharashtra
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Incorrect information

Address:Mumbai City, Maharashtra

I wanna report an incident,

This is reference to Mr. Harindra Singh's trip from Mumbai to Jaipur today on 08.11.16 vide PNR No.HHZ9Q.

Some facts for consideration:-

Myself Harsh Bareja - Mr. Singhs assistant had spoken to customer service yesterday requesting emergency exit aile row seat, I was told i can book the same on the website by making payment.
I tried doing the same through website...
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S
Shan Neelamegam
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Regretful attitude from manager

Address:Chennai, Tamil Nadu

I had a flight from Chennai to Chicago connecting through Delhi on Nov 6 2016. I was late for my flight AI 043, I reached about 45 minutes before departure. I am aware that I am late but had just the amount of time to board the flight, so I literally begged air India staff to check me in. But the staff were so mean and had a non pleasing attitude which i have never experienced with any air lines I flew with so far. The worst part is that...
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P
pranav131281
from Mumbai, Maharashtra
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Baggage not delivered

Address:Aurangabad, Maharashtra, 431001
Website:www.AirIndia.com

Date of incident - 06.11.2016

Original travel flight was AI678 later changed to AI865

I had very horrifying experience yesterday with Air India. I was booked on AI 678 to Mumbai. Flight timing was 09.00 AM. During check in at terminal 3, I received shock of my life at Air India check in counter. The check in person told me that flight is overbooked & I have to wait till further arrangement. I was standing at...
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M
Mitesh Gudka
from Mumbai, Maharashtra
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Delaying flights

Address:400001
Website:Airindia

I have booked air india flight for mumbai from nagpur i.e AI630.First i got the msg it has been delayed to 2040 hrs after that i got the msg it will take off 2110. When we have already reached nagpur airport at 1800 hrs. Now ur official authorities are saying it is delayed to 2200 hrs. & your authorities are saying it will take off 2215 hrs. We people are trusting airindia, but you people are not providing services as compare to pvt flights....
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Z
Zushan Ali
from Vepagunta, Andhra Pradesh
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Disappointing service

Address:New Delhi, Delhi
Website:www.airindia.com

I had my flight AI952 frm dubai to vizag via hyd on 5th of nov take off time 00:30hrs, it wasn't my 1st time probably te 3rd time i was using te same airline, bt tis time was really vry disappointing, the 1st wuld b fr te vry late sanitation serviat at hyd, passengers wr nt allowed to use te restroom fr almst mr than an hour, n 2nd of al te behaviour of the staff was also nt professional......
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P
Poonam Puri
from Gurgaon, Haryana
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Wrongly cancellation of ticket with no solution

Address:New Delhi, Delhi, 110018

Dear Sir /Madam

I am Poonam Puri, writing you mail on behalf of Mr Kunal Goyal my director for whom i had booked the ticket.I do not belong to any travel Agency as your supervisor was mentioning again and again on the call.
I would like to bring to your notice that I had booked one ticket from Delhi-Kathmandu for 04/11/2016 and Kathmandu -Delhi for 05/11/2016 through your website online on 26/10/2016. Due to some reason...
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Address:B30 1RG

Our flight (AI333) ON 28th October was delayed by 2 hours which meant we would of missed our connecting flight (AI113) in New Delhi so it was decided that you would transfer us onto Thai Airlines which flew into Heathrow and arrange onward travel to Birmingham as this was where we was originally meant to fly into under (AI333).

After sitting around at Bangkok airport from 8.00am until 2.00pm we finally arrived at Heathrow Airport...
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U
Umadevi Karra
from Hyderabad, Telangana
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Damaged luggages and lost items

We (umadevi karra & srihari karra) travelled from lhr/bom/hyd in ai130 on 20th oct. complained about bad smell in my seat in heathrow to bombay flight several times, i was suggested to close my nose but no action taken.in bombay found 1 bag damaged (ai914207) which is a new bag & complained in bom airport.in hyd found one more bag (ai914205) damaged and on reporting mailid and contact numbers were given to complain. but till now no action...
+5 photos
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P
PuskarS
from Lucknow, Uttar Pradesh
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Behavior about an Air India Staff

Address:New Delhi, Delhi
Website:www.airindia.in

This is in reference to my journey on 16th Oct, Flight No.- AI 411, PNR-YG4ME. I wanted to complain about the misbehavior of one of the staff of Air India at the gates of boarding in New Delhi. It was announced that boarding will start for people with seat nos. 10-26, my seat being 10C I was among the first few to be in the line. While people were getting in the queue for boarding one of staff member with First Name NEERAJ started yelling...
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Address:Ludhiana, Punjab, 141001
Website:Air India

I am karan deol this side,
Today[protected] morning i had my flight air india ai887 from delhi to mumbai at 07:00 which i missed due to air india negligence.
I was standing in the cue 1hr15mins before and kept asking to the staff 3-4times that i have 7'o clock flight, as i was worried i'll miss my flight cuz the cue was very heavy with rush.
As i reached counter i was standing behind one passanger but still i asked the...
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P
palkara
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Excess baggage charge

Address:380009

Dear sir,
I mr. Vikram patel booked tickest to fly from amd-ewr-amd for 12 oct and return on 27 oct. On return journey air india has cancelled flight from ewr amd as i was endosed on ua from ewr del amd. At ewr airport i was charge for 1 pc excess baggages i. E 100$
Since my original flight was departing at 00:05 hrs on 27 oct i had reach airport on 26 oct at 21:00 hrs and then came to know about cancellation of the flight...
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P
parasde
from Surat, Gujarat
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Claiming for loss, poor service & harassment

Address:Mumbai City, Maharashtra
Website:www.airindia.in

Dear air india authority,

This is urging of a common people who is knocking your door for justice. this was shocking when i arrived at air india boarding pass counter, mumbai t-2 for baggage checking and boarding pass collection. i started for journey from surat by train to catch ai-675 at 0610 hrs departure. because of train late one and half hour i managed to reach at counter by somehow 50 min before of departure. nobody...
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I
ivhturp
from Hyderabad, Telangana
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Not issuing boarding pass even after web checkin

Address:Mumbai City, Maharashtra, 400059
Website:airindia.in

Date & place of incident: 27th oct'16, csia mumbai
Flight number: ai 639
Pnr: jlebj

I had a flight from mumbai to bangalore on which has scheduled departure at 09:10 am. i already did a web checkin and have a boarding pass in mobile but not a hard copy.

I reached the airport at 08:30 and tried to print the boarding pass via self checkin kiosk. kiosk was showing weird error and hence went to check-in...
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D
Dilipan Dilip
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Regarding job demanding money

Address:Mumbai City, Maharashtra, 400021

Respected sir/madam

My name is Dilipan.A MBA-HR Coimbatore, Tamilnadu. I applied job for air ticketing through Quickr. Recruiter demanded for money Rs.5, 150. I had paid that amount but still he demanding money for my posting to recieve order letter. I need assist from your side. please kindly help me.

Details regarding Recruiter

MOHIT SHARMA
MOBILE NO : [protected]
AIR EXECUTIVEbr...
+2 photos
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