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Air India Complaints & Reviews

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Last updated Feb 18, 2024
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Air India reviews & complaints page 131

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S
sanketdharashivkar
from Nagpur, Maharashtra
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Refund not received for bookings made through ticket no. 098-2117772270.

Address:Nagpur, Maharashtra, 440009
Website:www.airindia.in

This is with reference to ticket no. - 098-[protected] booked on 26th july, 2016.

At the time of booking i have selected the flight ai 628 from nagpur to mumbai. The flight was scheduled to depart at 8.00 am dated 28th july, 2016.

However after making the payment i was surprised to see that the reservations were provided in a different flight i. E. Ai 630 which was scheduled to depart from nagpur on 09.05 pm.br...
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G
grpreetha
from Suchindram, Tamil Nadu
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In board service of air india

Address:New Delhi, Delhi
Website:www.indianairlines.com

I'm Preetha Gomathy Amma Ramakrishna Kone, I traveled from Birmingham to Delhi on 22nd Sep 2016 international flight no.AI 114 time 9.30PM from Birmingham, Seat No.38F .After entering, they didn't providing refreshing towel.after that they provided dinner, not at all good.my main issue is this
AFTER SERVING DINNER NEARLY AFTER 30 MINS I FELT THIRSTY AND SWITCHED ON SERVICE LAMP AND WAITED FOR 15 MINS, BUT THEY DIDN'T RESPOND AT ALL.AGAIN...
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Address:Mumbai City, Maharashtra, 400018

Dear sir, i took the service of your esteemed carrier to travel from csia mumbai to jfk new york to tampa fl. The connecting leg of the journey at usa was by delta air lines. It's been more than 24 hours my baggage is undelivered. Please take necessary action urgently else i will be compelled to take legal action as i'd recommend the case as negligence of service.
References:
Air india flight ai101 etkt:[protected]c1
Delta...
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T
T D Virwani
from Haridwar, Uttarakhand
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Rude treatment with a frequent flyer

Address:New Delhi, Delhi, 110087
Website:Air India.in

I am a frequent flier having id as[protected] and was to travel by AI658 from Mumbai to Delhi today but reached at 1620 hrs at the counter due to traffic problem. The counter Manager Bharti mam was requested to allow boarding but she dint listen and behaved rudely and sent me to reservation counter where I requested to allow me to travel by next flight AI144 on the same ticket but he issued a fresh ticket and no body gave ears. This was an...
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A
amit_sharma270175
from Mumbai, Maharashtra
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Not getting refund for the cancelled ticket

Address:New Delhi, Delhi, 110 001

Booked Ticket in AI-9627 (PNR Z3KQJ) for 17th jun 2016 by Via.com & canceled directly in Air India on 14th Jun. Via.com needs Signed endorsement copy. via.com is not contact you directly. I am fail to understand why I should provide that document to Via.com. Please arrange to provide all required document to via.com on top most priority. via booking reference number FMN1PSK4PRW....
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S
Sierra Jo
from Tinsukia, Assam
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Non refund of amount against cancelled ticket

Address:Almora, Uttarakhand, 263601

Flight no 9I815 on 04 Nov 2015 from Delhi to pantnagar got cancelled due to operational reasons .we were assured money will be credited in account automatically but nothing had happened on ground.
Details are:
1. Ticket No:[protected]
2. Name: Salil Joshi
3. Fight: 9I815
4. Date : 04/11/2015
5. Route: Delhi to Pantnagar
It is requested to look into the matter....
+1 photos
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A
Asho0205
from Delhi, Delhi
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Non providing of proper meal

The manager (catering)

Sir,

We have boarded ai 488 flight from poratblair to delhi via vizakapatnam on 19th instant. during the sector portblair-viz. a small box containing a fruity and two piece sandwich was served. however in the next sector instead of serving full meal. again the same meal was served showing inability by the head crew amrita that air india has provided us only this food. it is very pain to...
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R
Rakesh Rampal
from Agra, Uttar Pradesh
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Flight delay for 9 hrs in london uk

Address:New Delhi, Delhi, 110060

Please be informed that me & my wife bela rampal were booked in flight ai-116 on 8th september 2016 from london to delhi.
Without any intimation to us we were confirmed in ai-112 which eventually brought us to delhi 9 hours latter.
The delay caused us undue stress in london on 8th september 2016.
We request you to kindly compensate us as per the europa. Eu guidelines for the delay & misinformation
Rakesh rampal...
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P
Praneeth Thatavarthi
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Advertised baggage allowance not being respected

Address:533105
Website:www.airindia.in

I have booked an air india flight with airline pnr YPC4Y and it your website it is clearly mentioned as 25KG allowance when travelling Domestic.

I am travelling here from Vishakapatnam to Hyderabad which is indeed domestic and now you guys are saying that this is not an air india flight and is a shared flight with some other company and have to pay excess baggage fine.

I cannot even cancel the ticket due to this...
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S
Satish Kumar Bhalla
from Vadodara, Gujarat
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Non veg food marked as veg food served by air india

Address:Vadodara, Gujarat, 390024

I travelled by AIR INDIA flight No. AI 349, (Seat No D27) on 30th August 2016 from Shanghai and arriving at New Delhi on 31st August.

During the flight the Air hostess asked me for meals choice . I asked for Veg. meal.
The meal was marked Veg. I had eaten a few spoon of Rice with green peas. I put a spoon full of the served vegetable in my mouth . I vomitted back in the tray realising that it is not vegetable.
br...
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A
amitnyk
from Noida, Uttar Pradesh
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Damaged Suitcase Wheel in Baggage

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.airindia.in

My parents boarded AirIndia from Hyderabad to Jabalpur on 13th Sep'16. After collecting their luggage they found that the wheel of their bag was completely damaged. Please share who is responsible for this damage. The entire bag is of no use.

Details
E-Ticket No: 098 [protected]
098 [protected]

Passenger Name: Arun Nayak and Amita Nayak.
Worth of Damage:INR 2, 500

My Contact...
+2 photos
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J
jainat72
from Bengaluru, Karnataka
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Flying Returns

Address:Mumbai City, Maharashtra, 560103
Website:www.flyingreturns.co.in/html/index.php

I have been a member of flying returns for 10+ years but never had the online account.

Now I need the online account to book and redeem. It's a simple matter of getting ID and password but their website doesn't help (it cannot enable existing accounts, only for brand new account).

When called the center in May, they asked me to send a mail to flying-returns.[protected]@iclployalty.com with id/address proof. I did so...
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O
Otp
from Mumbai, Maharashtra
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Valuable Items Missing From My Bag

Address:400101

Dear Sir/ Madam,

I had booked a parcel containing 2 bags vide AWB No.[protected] Dated 25/08/16 from Mumbai to Imphal . However only one bag reached the destination when my brother went to collect the same and he had been informed that one bag got misplaced and could not be located. After continuous persuasion and contacting your staff ( Ms. Radha) at Mumbai Airport the airlines located the bag and handed Over to my brother...
+1 photos
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Y
Yogesh Ashtaputre
from Gurgaon, Haryana
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Flight cancellation policy due to Curfew in Bangalore

Address:560079
Website:www.airindia.com

Hi, This is Yogesh with flight PNR HLE7M Air India for Bengaluru to Mumbai on 13th Sept 8:35AM. Due to the imposed curfew in VijayNagar, Rajaji Nagar and few other parts of Bengaluru i am unable to travel to airport. I stay in magadi road Vijay nagar which is very sensitive area. Taxis and buses are not operational so i cannot travel. I called up Air India customer care on 12th Sept 23:00 and again in the morning 7AM 13th sept asking for...
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N
Nihass
from Neyyattinkara, Kerala
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Non receipt of Baggage in Time

Address:Thiruvananthapuram, Kerala

Sub: Non receipt of Baggage
Dear Sir/Madam
I am a frequent flyer of Air India and have traveled from Sharjah(UAE) to Trivandrum on 09th Sept 2016 at 12.05 AM by Air India flight No.AI 968 and reached at Trivandrum at right time of 05.55 AM.As usual, passengers including me were waited for more than 1 hr and till the last over sized baggage comes. Then surprisingly some baggage handling staff (Sats) informed that some of the...
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G
gpsaha
from Aligarh, Uttar Pradesh
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Non refund of air ticket

Address:Jodhpur, Rajasthan, 342001
Website:book.airindia.in

Dear sir,

I would like to inform you that i have booked (Online as a guest) two nos. Air ticket from chennai to kolkata travel date 06.08.16 vide pnr ref no. Ynxj9 (Ticket ref no.098-[protected] and 098-[protected]) with mentioning that wheel chair required. But air india authority of chennai airport not allowed my guest to board the flight due to non availability of fit –to-fly certificate for which neither we have any idea...
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RS/001/IA 18 Feb 16

To,

The Director General Civil Aviation
(for Manager Ticketing Division/ Commercial Operations)
(E-mail : del.[protected]@airindia.in)
New Delhi

The General Manager
(Air Tickets Cancellation/ Refund Division)
(E-mail : [protected]@gmail.[protected]@airindia.in)
Air India, Port Blair

REFUND OF AIR FARE...
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D
deepankar786
from Delhi, Delhi
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Cheated by air india

Address:New Delhi, Delhi, 110001
Website:www.airindia.in

This is bring in your notice that i have been cheated by Air India, and i have already lost my hardened money Rs 23, 842. I have booked a flight from New Delhi to Jamnagar (PNR:YSL2Q) which got delayed due to Air India technical fault, Air india refused to provide any other flights for the same day which has impacted my whole journry along with penalties to be paid to IRCTC and hotel booking related to this journey. Air India refunded amount...
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S
Sirajudeen Mohamed
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Wheel chair for an elderly

Address:IG11 7XE

Air india flight no.111 from delhi landed at lhr at 7:35 pm on 06/09/2016. My mother, mahabuba mohamed, old lady with sickness was not provided wheelchair for nearly an hour, forced to sit inside the aircraft chair. She is having bone pains due to her myeloma, which got aggravated due to air india's inefficient handling and actions for which we need to be compensated....
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I
ikitchen2602
from Valpoy, Goa
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Flight no ai 155 goa to moscow on 29th august, 2016.

Address:403516

Air india being our national carrier and there was a discount that if you book in january, you get discount so many students through social media passed the message around and many booked the flight ai 155 goa to delhi and delhi to moscow. The student travel together as they avail of discount bus fare for engaging a bus to travel onward from moscow airport to tver medical university.
Due to operational reason (They said in the mail...
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