Air India Complaints & Reviews

Dear sir,

Here is my complain against one of your counter managers mr. Sachin trivedi of hyderabad airport. I am 82 years of age, i was travelling with my wife who is 75 years (Who is a heart patient) and my grandson who is 13 years of age, i am 200% sure that we reached very much in time and at least 55 minutes before the schedule departure, but when we reached the counter mr sachin trivedi asked us to go from one counter...

Dear manager,

Here is my complain against one of your counter manager mr. sachin trivedi. i am 82 years age, i was traveling with my wife who is 75 years (who is a heart patient) and my grand son who is 13 years, i am 200% sure that i reached very much in time and atleast 55 before the schedule departure, but when we reached the counter mr sachin trivedi askd us to go from one counter to others and killed the time. after that...

Sir,

I am complaining regarding my ticket Cancellation amount.
Date of flight 30 sep 16
Flight no AI 101
Flight from Mumbai To delhi (time 09:30pm)
Ticket no[protected]
Customer name Mahender Singh
Register mob no [protected]
Ticket amount 2870 (Incisive all tax)

Day from 30 Sep around 8:55pm I am at Mumbai airport Terminal 2 for boarding flight but air India...

I was scheduled to travel by flight of air india flight no ai 9617 on 02 july 2016 with ticket no 098-[protected] from new delhi to jabalpur (Mp) which got cancelled due to some reasons. On the same day airlines authorities got the ticket cancelled at ticket counter itself i. E. New delhi and it was conveyed the amount of ticket would be refunded within 24 hours. It has now been three months air india has not returned any money. Amount of...

This is with reference to ticket no. - 098-[protected] booked on 26th july, 2016.

At the time of booking i have selected the flight ai 628 from nagpur to mumbai. The flight was scheduled to depart at 8.00 am dated 28th july, 2016.

However after making the payment i was surprised to see that the reservations were provided in a different flight i. E. Ai 630 which was scheduled to depart from nagpur on 09.05 pm.br...

I'm Preetha Gomathy Amma Ramakrishna Kone, I traveled from Birmingham to Delhi on 22nd Sep 2016 international flight no.AI 114 time 9.30PM from Birmingham, Seat No.38F .After entering, they didn't providing refreshing towel.after that they provided dinner, not at all good.my main issue is this
AFTER SERVING DINNER NEARLY AFTER 30 MINS I FELT THIRSTY AND SWITCHED ON SERVICE LAMP AND WAITED FOR 15 MINS, BUT THEY DIDN'T RESPOND AT ALL.AGAIN...

Dear sir, i took the service of your esteemed carrier to travel from csia mumbai to jfk new york to tampa fl. The connecting leg of the journey at usa was by delta air lines. It's been more than 24 hours my baggage is undelivered. Please take necessary action urgently else i will be compelled to take legal action as i'd recommend the case as negligence of service.
References:
Air india flight ai101 etkt:[protected]c1
Delta...

I am a frequent flier having id as[protected] and was to travel by AI658 from Mumbai to Delhi today but reached at 1620 hrs at the counter due to traffic problem. The counter Manager Bharti mam was requested to allow boarding but she dint listen and behaved rudely and sent me to reservation counter where I requested to allow me to travel by next flight AI144 on the same ticket but he issued a fresh ticket and no body gave ears. This was an...

Booked Ticket in AI-9627 (PNR Z3KQJ) for 17th jun 2016 by Via.com & canceled directly in Air India on 14th Jun. Via.com needs Signed endorsement copy. via.com is not contact you directly. I am fail to understand why I should provide that document to Via.com. Please arrange to provide all required document to via.com on top most priority. via booking reference number FMN1PSK4PRW....

Flight no 9I815 on 04 Nov 2015 from Delhi to pantnagar got cancelled due to operational reasons .we were assured money will be credited in account automatically but nothing had happened on ground.
Details are:
1. Ticket No:[protected]
2. Name: Salil Joshi
3. Fight: 9I815
4. Date : 04/11/2015
5. Route: Delhi to Pantnagar
It is requested to look into the matter....

The manager (catering)

Sir,

We have boarded ai 488 flight from poratblair to delhi via vizakapatnam on 19th instant. during the sector portblair-viz. a small box containing a fruity and two piece sandwich was served. however in the next sector instead of serving full meal. again the same meal was served showing inability by the head crew amrita that air india has provided us only this food. it is very pain to...

Please be informed that me & my wife bela rampal were booked in flight ai-116 on 8th september 2016 from london to delhi.
Without any intimation to us we were confirmed in ai-112 which eventually brought us to delhi 9 hours latter.
The delay caused us undue stress in london on 8th september 2016.
We request you to kindly compensate us as per the europa. Eu guidelines for the delay & misinformation
Rakesh rampal...

I have booked an air india flight with airline pnr YPC4Y and it your website it is clearly mentioned as 25KG allowance when travelling Domestic.

I am travelling here from Vishakapatnam to Hyderabad which is indeed domestic and now you guys are saying that this is not an air india flight and is a shared flight with some other company and have to pay excess baggage fine.

I cannot even cancel the ticket due to this...

I travelled by AIR INDIA flight No. AI 349, (Seat No D27) on 30th August 2016 from Shanghai and arriving at New Delhi on 31st August.

During the flight the Air hostess asked me for meals choice . I asked for Veg. meal.
The meal was marked Veg. I had eaten a few spoon of Rice with green peas. I put a spoon full of the served vegetable in my mouth . I vomitted back in the tray realising that it is not vegetable.
br...

My parents boarded AirIndia from Hyderabad to Jabalpur on 13th Sep'16. After collecting their luggage they found that the wheel of their bag was completely damaged. Please share who is responsible for this damage. The entire bag is of no use.

Details
E-Ticket No: 098 [protected]
098 [protected]

Passenger Name: Arun Nayak and Amita Nayak.
Worth of Damage:INR 2, 500

My Contact...

I have been a member of flying returns for 10+ years but never had the online account.

Now I need the online account to book and redeem. It's a simple matter of getting ID and password but their website doesn't help (it cannot enable existing accounts, only for brand new account).

When called the center in May, they asked me to send a mail to flying-returns.[protected]@iclployalty.com with id/address proof. I did so...

Dear Sir/ Madam,

I had booked a parcel containing 2 bags vide AWB No.[protected] Dated 25/08/16 from Mumbai to Imphal . However only one bag reached the destination when my brother went to collect the same and he had been informed that one bag got misplaced and could not be located. After continuous persuasion and contacting your staff ( Ms. Radha) at Mumbai Airport the airlines located the bag and handed Over to my brother...

Hi, This is Yogesh with flight PNR HLE7M Air India for Bengaluru to Mumbai on 13th Sept 8:35AM. Due to the imposed curfew in VijayNagar, Rajaji Nagar and few other parts of Bengaluru i am unable to travel to airport. I stay in magadi road Vijay nagar which is very sensitive area. Taxis and buses are not operational so i cannot travel. I called up Air India customer care on 12th Sept 23:00 and again in the morning 7AM 13th sept asking for...

Sub: Non receipt of Baggage
Dear Sir/Madam
I am a frequent flyer of Air India and have traveled from Sharjah(UAE) to Trivandrum on 09th Sept 2016 at 12.05 AM by Air India flight No.AI 968 and reached at Trivandrum at right time of 05.55 AM.As usual, passengers including me were waited for more than 1 hr and till the last over sized baggage comes. Then surprisingly some baggage handling staff (Sats) informed that some of the...

Dear sir,

I would like to inform you that i have booked (Online as a guest) two nos. Air ticket from chennai to kolkata travel date 06.08.16 vide pnr ref no. Ynxj9 (Ticket ref no.098-[protected] and 098-[protected]) with mentioning that wheel chair required. But air india authority of chennai airport not allowed my guest to board the flight due to non availability of fit –to-fly certificate for which neither we have any idea...