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Air India Complaints & Reviews

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Last updated Feb 18, 2024
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Air India reviews & complaints page 130

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Address:Mumbai City, Maharashtra, 690558
Website:Www.airindia.in

Reference is made to my previous complaint correspondence with air India regarding automatically cancelled pnr for my booking reference AIBE27012646 dated 18 Oct 16. But the pnr got cancelled automatically but Rs 70594 was deducted from my credit card. After my complaint at airindia ecommerce, I got reply that the amount was not claimed by airindia and the bank need to be contacted.. Sbi credit card was contacted and they have confirmed that...
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Smrat_chkr
from Kolkata, West Bengal
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Relaxation of air tickets

Address:735224

I have booked air tickets in private airlines as i was unaware about the fact that only air india is entitled for andaman and Nicobar tour.so I am not getting the reimbursement.so I mailed at permission cell.moca.nic.in but they are asking to forward the mail to ministry of financial advisor of cpwd as I am the employee of cpwd.but the dept don't have any contact no and mail too to send the request of relaxation of air tickets....
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Prince Munjal Parveen Kumar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rectification of title wrongly entered by me while booking ticket.

Address:New Delhi, Delhi

I want to make a complaint against your customer care executives.. inadvertantly i put Mr before name instead of miss while booking ticket from yatra.com.. i am requesting from past two hours on your customer care to rectify it or put confirmation request regarding it as yatra.com customer care asked me to call on ur airline number and take ur confirmation note from there as they had already sent their rectification remarks to your airlines...
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J
Jgu
from Ludhiana, Punjab
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Extra charge for luggage for international passengers

Address:New Delhi, Delhi
Website:Air India.com

On october 19 i booked tickets from delhi to amritsar from airport one of agent they told me they won't charge me extra baca use you just arrived and show them boarding pass on the counter they refuse to except that boarding pass because i came via other air line request at the counter that lady said talk to supervisor and supervisor was not available l waited there then all the staff pushing me away need to wait for manager cannot do any...
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DRTARUNKGMC
from Delhi, Delhi
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Amount deducted from sbi credit card but ticket not booked

Address:New Delhi, Delhi, 110064
Website:www.airindia.in

On 6/10/2016 online payment by sbi credit card made on air india website

Ticket was not booked but amount was deducted.

Bi card says merchant has claimed the amount 15148 but airindia says no such amount in their accounts section.

Bi card personels were contacted on phone but they say money is already claimed by air india....
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Address:Anand, Gujarat, 388001

Dear Sir/Madam,

I had a flight on 4th Oct which was depart from terminal 2 from Heathrow, London as printed on return ticket. After that i have checked on airport and got to informed that the flight will not on terminal 2 so i again request to Air India office to recheck the ticket. But they ignored and informed me that the ticket is directly printed from Air India Office so there hasn't be any mistake.

After...
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C
chetan79
from Bengaluru, Karnataka
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Misconduct at the air india counter and tampered baggage

Address:380015
Website:www.airindia.in

I was travelling with Air India flight AI 417 from New Delhi to Ranchi on 17-October'2016. Lady at the AI Counter named Anupama Sharma was extremely rude, arrogant and callous. Her behaviour made us believe that travelling with Air India is a crime. Besides, when I reached Ranchi, I realized that the baggage was torn at multiple places. The same was reported to Mr.Somu at the Ranchi airport. However, as usual he was helpless.
Is there...
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shanu00
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Language Missing & Harassment

Address:New Delhi, Delhi, 110025

Dear sir/Madam,
I would like to inform you that today my family flight was from Delhi to Jeddah in Air india AI:991 at 4:30 PM. Passengers ( two ladies one senior citizen was, with Kids) reached at Airport 1:00PM . They had extra baggage because they binded hand luggage together. Passenger decided to leave extra baggage and requested for boarding but Desk operator said wait our supervisor is coming he will help you out. supervisor...
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Shankar Mullick
from Kolkata, West Bengal
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Refund my booking amount against my tickets

Address:700009

Sir/Madam
I am your esteemed customer of your airline. I booked a ticket on 8th Jan'16 and PNR no is YVXDY and also booked return ticket whose PNR no is H2FBN. I booked ticket for Delhi to Sringar & back from Srinagar to Kolkata. Now I want to refund my booked amount due to political disturbance in Kasmir. I can't move in this situation because I have little child(one of the passenger) with one senior citizen.

Pls....
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A
arpit trivedi
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Due to cut cancellation charges in defe

Address:788109

Sir i am arpit trivedi i have booked a ticket silchar counter 9 october in defence reservation from sillchar to kolkata but defence personnel leave cancell due to national issue by government untill cancellation charges is cut by the ticket counter ticket refrennce e ticket no[protected],[protected] while the indigo( private airlines) is returning full refund of cancell ticket due national issues . Plz give me reply for that...
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Address:08820

Dear team,

My dad has a medical emergency on 14.09.2016 and had a surgery in jfk and produced all the medical documents and even then air line charged the cancellation fee which is very sad part. Air india should consider the emergency situations of a customer. I'm raising my concern under humanity grounds.
Could you please let me know what is the procedure to get the refund.

Kindly guide us how to proceed....
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M
Meigan
from Thiruvananthapuram, Kerala
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Service

Address:North Goa, Goa, 5239

To whole it may concern,

I had a flight on 9th Oct which was delayed for 2 hours from Goa to Mumbai due to that reason I have missed the connecting flight from Sri Lankan airways,

I reached to Mumbai and try to get in for international flight with I couldn't, I raise this issue with the Indian airways and the response was rather shocking being in this business for that long,

First manager Jay...
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Sudeshna Dash
from Mumbai, Maharashtra
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Delay in Flight

Address:Ranga Reddy, Andhra Pradesh, 500084

I travelled from Hyderabad to Vishakhapatnam with Air India AI-952 on 8th October, 2016 which was scheduled to depart from 6:20 am and to reach at Vishakhapatnam by 7:30 am. But, without any prior information, the flight got delayed and reached the destination at 07:50 am. In addition to this I could be able to collect my booked luggage from the conveyors at 8.23 AM. Due to this delay caused, I was unable to board my connected flight from...
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C. P.Barthwal
from Lucknow, Uttar Pradesh
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Wrong information about flight rescheduling

Address:226024

I had booked a ticket through Goibibo for flight no. AI811 from Delhi to Lucknow to leave on 8/10/2016 at 19:30 from Delhi. On 7th night I received an SMS from Air-India that the flight has been rescheduled and will now depart at 22:15. Simultaneously, I received an SMS from Goibibo that the flight will now leave at 22:45. Thereupon I checked Air-India through your helpline [protected] and found that the information provided by Goibibo was...
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V
vivek.igc
from Delhi, Delhi
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Flight rescheduled without any information

Address:Indore, Madhya Pradesh, 452013
Website:Www.airindia.in

I am very sorry to inform that flight ai549 on date 09 october was scheduled at 05:05 but it has been delayed to 09:30am without any prior notice...

I have already booked cruise starting at 9.30 am from portblair to ross lsand... But unfortunately i am not able to reschedule it due to very much delayed... More over full day of 9 oct is spoiled due to lack of information...

I regret for airindia ser vices... And...
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R
revonline
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Delay in flight

Address:New Delhi, Delhi, 0091

I am writing regarding flight AI 130 on 19/08/2016 from LONDON Heathrow Airport, UK to Mumbai with the scheduled departure time of 13:15. My booking reference is Airline Reference H67WM - Ticket No :[protected]. This flight arrived 3 hours late at MUMBAI Chhatrapati Shivaji Apt, due to which I missed the connecting flight Air India - AI 570 MUMBAI TO CHENNAI again I had delay of 3 hours and the Airlines provided the next flight at 9:30...
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Uttiya Sengupta
from Pune, Maharashtra
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A complaint against air india counter manager at hyderabad airport

Address:Ranga Reddy, Andhra Pradesh, 500046

Dear sir,

Here is my complain against one of your counter managers mr. Sachin trivedi of hyderabad airport. I am 82 years of age, i was travelling with my wife who is 75 years (Who is a heart patient) and my grandson who is 13 years of age, i am 200% sure that we reached very much in time and at least 55 minutes before the schedule departure, but when we reached the counter mr sachin trivedi asked us to go from one counter...
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Address:Ranga Reddy, Andhra Pradesh, 500046

Dear manager,

Here is my complain against one of your counter manager mr. sachin trivedi. i am 82 years age, i was traveling with my wife who is 75 years (who is a heart patient) and my grand son who is 13 years, i am 200% sure that i reached very much in time and atleast 55 before the schedule departure, but when we reached the counter mr sachin trivedi askd us to go from one counter to others and killed the time. after that...
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Address:New Delhi, Delhi, 110001
Website:Air India customer care

Sir,

I am complaining regarding my ticket Cancellation amount.
Date of flight 30 sep 16
Flight no AI 101
Flight from Mumbai To delhi (time 09:30pm)
Ticket no[protected]
Customer name Mahender Singh
Register mob no [protected]
Ticket amount 2870 (Incisive all tax)

Day from 30 Sep around 8:55pm I am at Mumbai airport Terminal 2 for boarding flight but air India...
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U
umashish
from Disa, Gujarat
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Refund of cancelled air ticket

Address:Jabalpur, Madhya Pradesh, 482001
Website:www.airindia.in/IBE

I was scheduled to travel by flight of air india flight no ai 9617 on 02 july 2016 with ticket no 098-[protected] from new delhi to jabalpur (Mp) which got cancelled due to some reasons. On the same day airlines authorities got the ticket cancelled at ticket counter itself i. E. New delhi and it was conveyed the amount of ticket would be refunded within 24 hours. It has now been three months air india has not returned any money. Amount of...
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