Air India Complaints & Reviews

I was travelling from delhi to indore on 23 jul 16 in air india flight no ai 636. The flight timings was 2:30 pm. I got my check in done at 11am around 3 hours before the boarding. The details of my luggage are as seq no 62 1/25 ai 636 23 jul idr 62. The tag no is ai 757027 [protected]. This has happened for the third time when my luggage was missing. All my necessary stuff was in the luggage. I was not provided any kit as per the policy....

Travel docs,
Please investigate this matter looks like some blunder has happened with me, someone using my frequent flyer number for their benefits.
Ff ai[protected]: this ff number has been assigned/logged to me at pune airport on 23oct2016 by air india check-in window agent. I was travelling to pune - delhi-chicago.
Now last week i was trying to log in using this ff number, it doesn’t allow me to log in to check my...

I travelled from Newark to Mumbai (AI144) on 15th July and then from Mumbai to Delhi (AI888) on 16th July. The weather condition was not good so there were many jerks. During flight, screen of my office laptop got damaged. So, please reimburse me repairing cost of my laptop....

My name is ankit jain. i was travelling on the air india flight from london to hyderabad via new delhi (flight ai-116 and ai-560) on 9th july 2016 (new delhi to hyderabad on 10th july).

My luggage was initially misplaced at the delhi airport due to which i got my luggage 2 days after arriving at the hyderabad airport (complain number at hyderabad airport - "hyd ai 555 99"). when i got my luggage on 12th july 2016, i noticed...

Hello sir,
My brother had a flight today at 8:30 p. m from delhi to dubai (flight number ai 0995 and ticket number[protected] but because of delay in providing boarding pass he missed his flight and they reconfirmed his ticket and charged rs.3600 because of their own fault and moreover they broke his luggage as well and they didn't treat him well....

I flew by air india flight number ai 143 from chennai to delhi on 11th july.

I went through a pathetic experience with air india team when my baggage is misplaced by air india team, there is no sensitivity shown by the air india team during the incident, with huge difficulty in finding the complaint lost registration office at airport finally i registered a complaint with very busy air india customer helpdesk and finally after...

We traveled in ai 112 on 13/07/16 from london
To shanghai pvg airport via delhi.
Our flight from london was late and arrived late in delhi and we were told that our connecting flight to shenghai pvg was missed.
We told the the staff that we are on bussiness trip and we have meetings with company's and have hotels booked and we have further transfers booked as well.
It will be heavy loss to our bussiness if we...

I booked 4 tickets on 4th july 2016 from hyd-mumbai-newark and newark-mumbai-hyd for the journey dated 13th september 2016 and back on 16th october 2016. The booking was confirmed
For the above tickets an amount of rupees 2, 67, 526 was paid by direct transfer from sbi account
Since the earlier transaction attempted for the booking of the above said tickets were declined when the payment was made through my sbi credit card....

I had received a message from mohit sharma ([protected]) mentioning that my job application has been accepted in air india in domestic airport.

When i called to this number he told that he is a hr in air india, mumbai.
After discussing about the job profile, he asked me to deposit an amount of 20, 000 as a security deposit, which is refundable.

He gave his ac number, when asked why he is providing his...

Dear sir,

I wish to register my grievance against air india airport staff mumbai. my flight was on 5th july 2016, from mumbai to bangalore, flight no. ai 603. boarding time was 5.45am and gate was mentioned 42a on my boarding pass.

The gate was changed to 40 a without any announcement. i was waiting on the gate assigned, when suddenly i came to know that the flight took off.

Nobody bothered to...

My last trevel is 27/06/16 dharamsala (gagal) airport to delhi airport 12:35 air india with connecting flight is delhi to abhu dabi jet airways 21:00
But air india flight is cancell and then miss my second flight. so dharamsala airport (himachal pradesh) air india from issue
New ticket in 28/06/16
I come to 28/06/16 in delhi but second tticket is not sanction in jet airways. then do not help in anybody from air india...

I boarded ai 144 newark - bom on 11th may at 4:25 pm.
First of all the seat which i got 49 f, its entertainment system wasnt working at all. i was transferred to another place, in that seat the torch wasnt working and had to have my dinner in dark.

Than again for reading i had to move to other place, but in that seat the seat handle was so tight that even the crew members were not able to lift it.

I...

Dear sir /madam i had cancel my flight ticket which i had booked on a 5/7/2016 which i had cancel on same of the booking an i didn't getting proper information from your care centre but now also didn't get refund so plzz as soon as possible plzz help me...

Flight ticket of mr. vinayak b kulkarni & mrs. vandana v kulkarni was booked online via make-my-trip site. pnr no. j3fe4, eticket no.[protected].
By mistake name of mrs. vandana v kulkarni was wrongly typed as mrs. vanadana v kulkarni. i have request make-my-trip customer care as well as air india customer care to help me getting the spelling rectified as mrs. vandana v kulkarni. as they are a senior citizen they should not face...

I travelled by air india 2nd july 2016 flight ai 0144 newark to mumbai. this plane is too old. the seats are stiff and hard. the entertainment systems of most of the seats did not work. when we complained to the air hostess they acknowledged that there is a problem. would really appreciate if the quality is improved else will switch to another carrier for my trips to india....

Myself along with my 2 daughters travelled from Delhi to Kochi by flight no AI 048 dated[protected]. On arrival at Kochi at 9.30 PM they could not find their baggage (3nos) and complaint lodged with the airline staff. Today morning they got a message that their baggage is traced in Trivandrum and will be reached by the morning flight at 7.30AM and can be collected from Kochi. They went to Kochi Air port at 7.30 AM and they said their baggage...

I am a regular traveller from mumbai to goa and bhopla every week in air india. I travelled today from mumbai to goa flight no ai 683 seat no, 25a and this is to inform you that your flight attendence is very careless. I had called the senior flight attendent mrs swathi, the snacks was served by ms yadvi, and there were 4 new boys as flight attandentwho were in the flight. Please note that this is the second time the this has beed done with...

Its been more than a month i have cancelled the air ticket booking, but i am not getting any reply from the support executives of air india. I have mailed them more than 10 times and they never replied. If i am calling them then they are asking the same story and not responding properly.

Please find below the booking details:

Flight: ai 730 mon,
Travel date: 13 jun 2016
Guwahati (Gau) 11:50 kolkata...

Sir / Madam,

Here below I am writing my Flight & PIR Details :

Flight Name : AI 866
Date :[protected]
Journey Origin : Mumbai
Destination : Delhi
Passenger Name : 1. Ashim Kr. Mitra, 2. Mrs. Sonali Mitra, 3. Aakash Mitra
Ticket No. :[protected]C1
TAG No. AI704216
PIR File No. DELAI80845

As mentioned above in details about flight no. and PIR,...

I m a frequent flyer of air India and I always preferred it above other airlines, but Friday the 17th June journey was one of the worst experience for me with this airline.
I was travelling with my two children aged 8 and 4 and an infant three months old by flight number AI_753 from kolkata to Silchar. My baggage allowance was 85kg luggage and 21kg hand luggage. As children were young enough to carry 7kg hand luggage and I had an infant...