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Air India Complaints & Reviews

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Last updated Feb 18, 2024
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Air India reviews & complaints page 133

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S
Sunny Virdi
from Gurgaon, Haryana
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Delay

Address:New Delhi, Delhi

Hello sir,
My brother had a flight today at 8:30 p. m from delhi to dubai (flight number ai 0995 and ticket number[protected] but because of delay in providing boarding pass he missed his flight and they reconfirmed his ticket and charged rs.3600 because of their own fault and moreover they broke his luggage as well and they didn't treat him well....
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N
Nokia Chennai
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Baggage misplaced in air india flight ai 143 from chennai to delhi on 11th july 16

Address:603103
Website:www.airindia.in

I flew by air india flight number ai 143 from chennai to delhi on 11th july.

I went through a pathetic experience with air india team when my baggage is misplaced by air india team, there is no sensitivity shown by the air india team during the incident, with huge difficulty in finding the complaint lost registration office at airport finally i registered a complaint with very busy air india customer helpdesk and finally after...
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U
Ulgeet
from Delhi, Delhi
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Connecting flights

Address:New Delhi, Delhi

We traveled in ai 112 on 13/07/16 from london
To shanghai pvg airport via delhi.
Our flight from london was late and arrived late in delhi and we were told that our connecting flight to shenghai pvg was missed.
We told the the staff that we are on bussiness trip and we have meetings with company's and have hotels booked and we have further transfers booked as well.
It will be heavy loss to our bussiness if we...
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V
vedanshi reddy
from Belgaum, Karnataka
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Collecting ticket amount twice

Address:Hyderabad, Andhra Pradesh, 110057
Website:www.airindia.in

I booked 4 tickets on 4th july 2016 from hyd-mumbai-newark and newark-mumbai-hyd for the journey dated 13th september 2016 and back on 16th october 2016. The booking was confirmed
For the above tickets an amount of rupees 2, 67, 526 was paid by direct transfer from sbi account
Since the earlier transaction attempted for the booking of the above said tickets were declined when the payment was made through my sbi credit card....
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Y
YashiSinha66
from Bengaluru, Karnataka
Nov 14, 2021
This thread was updated on Nov 14, 2021
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Air india airlines fraud hr - mohit sharma

Address:Mumbai City, Maharashtra, 400021

I had received a message from mohit sharma ([protected]) mentioning that my job application has been accepted in air india in domestic airport.

When i called to this number he told that he is a hr in air india, mumbai.
After discussing about the job profile, he asked me to deposit an amount of 20, 000 as a security deposit, which is refundable.

He gave his ac number, when asked why he is providing his...
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A
amrugganshu
from Raipur, Chhattisgarh
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Complaint against air india staff mumbai

Address:Mumbai City, Maharashtra

Dear sir,

I wish to register my grievance against air india airport staff mumbai. my flight was on 5th july 2016, from mumbai to bangalore, flight no. ai 603. boarding time was 5.45am and gate was mentioned 42a on my boarding pass.

The gate was changed to 40 a without any announcement. i was waiting on the gate assigned, when suddenly i came to know that the flight took off.

Nobody bothered to...
+1 photos
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Address:Kangra, Himachal Pradesh, 123456789

My last trevel is 27/06/16 dharamsala (gagal) airport to delhi airport 12:35 air india with connecting flight is delhi to abhu dabi jet airways 21:00
But air india flight is cancell and then miss my second flight. so dharamsala airport (himachal pradesh) air india from issue
New ticket in 28/06/16
I come to 28/06/16 in delhi but second tticket is not sanction in jet airways. then do not help in anybody from air india...
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B
Bhaumik Doshi
from Mumbai, Maharashtra
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Pathetic flight, poor seats, worst entertainment system, poor food

Address:Mumbai City, Maharashtra
Website:AIRINIDA

I boarded ai 144 newark - bom on 11th may at 4:25 pm.
First of all the seat which i got 49 f, its entertainment system wasnt working at all. i was transferred to another place, in that seat the torch wasnt working and had to have my dinner in dark.

Than again for reading i had to move to other place, but in that seat the seat handle was so tight that even the crew members were not able to lift it.

I...
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K
k kumfu
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Toh get a my money refund

Dear sir /madam i had cancel my flight ticket which i had booked on a 5/7/2016 which i had cancel on same of the booking an i didn't getting proper information from your care centre but now also didn't get refund so plzz as soon as possible plzz help me...
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I
inder kapoor
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rectification of passenger name in flight ticket.

Address:Mumbai City, Maharashtra, 400071

Flight ticket of mr. vinayak b kulkarni & mrs. vandana v kulkarni was booked online via make-my-trip site. pnr no. j3fe4, eticket no.[protected].
By mistake name of mrs. vandana v kulkarni was wrongly typed as mrs. vanadana v kulkarni. i have request make-my-trip customer care as well as air india customer care to help me getting the spelling rectified as mrs. vandana v kulkarni. as they are a senior citizen they should not face...
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Address:Mumbai City, Maharashtra, 08502
Website:Www.airindia.in

I travelled by air india 2nd july 2016 flight ai 0144 newark to mumbai. this plane is too old. the seats are stiff and hard. the entertainment systems of most of the seats did not work. when we complained to the air hostess they acknowledged that there is a problem. would really appreciate if the quality is improved else will switch to another carrier for my trips to india....
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B
BISMOL DAMODARAN
from Delhi, Delhi
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Baggage missing

Address:110049
Website:airindia.ac.in

Myself along with my 2 daughters travelled from Delhi to Kochi by flight no AI 048 dated[protected]. On arrival at Kochi at 9.30 PM they could not find their baggage (3nos) and complaint lodged with the airline staff. Today morning they got a message that their baggage is traced in Trivandrum and will be reached by the morning flight at 7.30AM and can be collected from Kochi. They went to Kochi Air port at 7.30 AM and they said their baggage...
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M
Manjit Singh Bhamrah
from Korba, Chhattisgarh
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Food/snacks served in the airline

Address:Mumbai City, Maharashtra, 400078

I am a regular traveller from mumbai to goa and bhopla every week in air india. I travelled today from mumbai to goa flight no ai 683 seat no, 25a and this is to inform you that your flight attendence is very careless. I had called the senior flight attendent mrs swathi, the snacks was served by ms yadvi, and there were 4 new boys as flight attandentwho were in the flight. Please note that this is the second time the this has beed done with...
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Address:700156

Its been more than a month i have cancelled the air ticket booking, but i am not getting any reply from the support executives of air india. I have mailed them more than 10 times and they never replied. If i am calling them then they are asking the same story and not responding properly.

Please find below the booking details:

Flight: ai 730 mon,
Travel date: 13 jun 2016
Guwahati (Gau) 11:50 kolkata...
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A
ashim2002
from Kolkata, West Bengal
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Baggage Missing

Address:Dhubri, Assam, 783331

Sir / Madam,

Here below I am writing my Flight & PIR Details :

Flight Name : AI 866
Date :[protected]
Journey Origin : Mumbai
Destination : Delhi
Passenger Name : 1. Ashim Kr. Mitra, 2. Mrs. Sonali Mitra, 3. Aakash Mitra
Ticket No. :[protected]C1
TAG No. AI704216
PIR File No. DELAI80845

As mentioned above in details about flight no. and PIR,...
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W
Wiha
from Lala, Assam
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Baggage allowance

I m a frequent flyer of air India and I always preferred it above other airlines, but Friday the 17th June journey was one of the worst experience for me with this airline.
I was travelling with my two children aged 8 and 4 and an infant three months old by flight number AI_753 from kolkata to Silchar. My baggage allowance was 85kg luggage and 21kg hand luggage. As children were young enough to carry 7kg hand luggage and I had an infant...
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S
Sunny83
from Hoshiarpur, Punjab
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Never contacted from last two years previous complaint unresolved

Address:144008

Hello sir, my name is sandeep heer and i have booked a air ticket with following details: booking reference no (Pnr): hphjw web reference: aibe9168964 issuing airline: air india ltd. Issued date: thu, 15 aug 2013 amount:[protected]gbp) travel date: 2 oct 2013 i have requested to cancel it and refund the charges into my card several times but customer services refused to refund any charges. According your terms and conditions customer get following...
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S
Surisetty Venkateswara Rao
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Baggage lost in 24 aug 2015

I am dr. Venkateswara surisetty, resident of kingston, on, canada. I travelled from vijayawada to hyderabad as part of my 2015 india business travel on 24 august 2015 in flight ai 9516 by air india. My e - ticket number is 098 [protected]. I paid for excess luggage charge of inr 10500 since the baggage allowance is only 15kg and i have connection to travel to canada.

After reaching hyderabad my luggage got missed and i filed...
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M
manbendra
from Mumbai, Maharashtra
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Delay in flight & then transit hotel provided

Address:Khordha, Odisha, 751002

I am a frequent flyer to bhopal from bhubaneswar. This is wrt a flight that i took from bhopal to bhubaneswar. My booking was on ai 634 from bhopal to mumbai pnr jkzjh & then connecting from mumbai to bhubaneswar under ai 669 under the same pnr on 4th june 16.
The flight from bhopal that was to depart at 815 got delayed by 2 hrs - as we would miss our connecting flight, we met the duty manager with our problems but he mentioned his...
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P
Pradeep Ramadasan
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Baggage not sent

Address:95014

My wife Anupama Divakaran and Niharika Nambiar travelled by AI 581 from Mumbai to Kozhikode and the funny part is none of the checked in baggage for all passengers were loaded onto the plan. This looks like a big fraud and needs to be invetsigated. If there is some problem with the plane, all passengers should have been intimated about this practice, so that we can find alternative modes of transportation...
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