Sep 10, 2016
Updated by Ratho Sharma RS/001/IA 18 Feb 16
To,
The Director General Civil Aviation
(for Manager Ticketing Division/ Commercial Operations)
(E-mail : del.[protected]@airindia.in)
New Delhi
The General Manager
(Air Tickets Cancellation/ Refund Division)
(E-mail : [protected]@gmail.[protected]@airindia.in)
Air India, Port Blair
REFUND OF AIR FARE ON CANCELLATION OF AIR TICKETS FOR JOURNEY
FROM MUMBAI TO JAMNAGAR AIR INDIA FLIGHT AI 647 ON 08 DEC 15
1. I, Assistant Commandant Rahul Sharma (1036-D), Identity Card No. 002304 a permanent incumbent of Indian Coast Guard an armed force o[censored]nion of India under Ministry of Defence and presently appointed at ICG Station Okha, District Devbhumi Dwarka (Gujarat) humbly submit the following for your consideration :-
(a) I was to attend a seminar at Port Blair on 4-5 Dec 15, accordingly due to short notice for movement and my office located at an extreme corner western coastal line of India a remote location, I booked my Air India Flight tickets for journey from Jamnagar to Port Blair and back as per the notified scheduled of AI flights to ibid destination as follows :-
(i) For journey from Jamnagar to Port Blair through Nita Overseas Travel Agency Jamnagar for the scheduled flights from Jamnagar to Mumbai/ Mumbai to Chennai & Chennai to Port Blair on 01/02 Dec 15.
(ii) For journey from Port Blair to Jamnagar through Andaman Jyoti Tours & Travels, Port Blair for the scheduled flights from Port Blair to Chennai/ Chennai to Mumbai & Mumbai to Jamnagar on 07/08 Dec 15.
(b) As per the planned movement I boarded AI flight AI 648 from Jamnagar and reached Mumbai at 1530 hrs on 01 Dec 15, thereafter for Chennai I boarded Air India Flight AI 094 at 1730 hrs on 01 Dec 15, however, the said aircraft was not permitted to land at Chennai Air Port view flooding/ water logging at Chennai Air Port due to Heavy rains on 01/02 Dec 15. AI Flight 094 return back to Mumbai Air Port on 02 Dec 15 at 0430 hrs after technical halt at Hydrabad, seminar was also cancelled for the same reasons as all CG Officers from main land got struck at many places.
Contd..2
2
(c) After final decision by the Air India authorities for cancellation of all flights to Chennai and cancellation of seminar, requisite orders for cancellation of Air Tickets for remaining part of journey with full fare refund was obtained from Air India Office at Mumbai on 02 Dec 15. On production of these cancellation orders amount of refund has been received for all schedule of flight journey ‘except for schedule movement from Mumbai to Jamnagar Ticket Number[protected] for AI flight AI 647’ (copy of cancellation order for the said schedule of movement is enclosed herewith) for ready reference.
(d) Since the movement was on an official tour, thus, the amount drawn as TA advance in question has already been deposited to the Government by me within the specified time frame through MRO including amount of the non-refunded Air Ticket for schedule movement from Mumbai to Jamnagar Ticket Number[protected] for AI flight AI 647’ (copy enclosed) to avoid recovery with penal interest.
2. It is pertinent to mention here with concern that despite repeated requests by the Andaman Jyoti Tours & Travels, Port Blair for refund of an amount of Rs. 10, 256.95 towards the cost of Air Ticket for schedule movement from Mumbai to Jamnagar Ticket Number[protected] for AI flight AI 647’, it is evident that the amount has not been refunded/ credited into the account of Andaman Jyoti Tours & Travels, Port Blair so far.
3. In view of the above foregoing, I humbly request your good office to kindly review / pursue my case at appropriate level and initiate necessary action for refund of Rs. 10, 256.95 cost of Air Ticket on account of cancellation for schedule movement from Mumbai to Jamnagar by Air India flight AI 647 owing to natural calamity Air Ticket Number[protected].
4. Thanking you in anticipation.
Yours faithfully,
Sd/xxx
(Rahul Sharma)
Asst Comdt
Indian Coast Guard
Enclosure: As above
Copy to :-
Andaman Jyoti Tours & Travels
(E-mail : [protected]@travelinformail.com)
Port Blair
