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Air India Complaints & Reviews

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Last updated Feb 18, 2024
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Air India reviews & complaints page 134

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P
PriyaKakkar20
from Delhi, Delhi
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Rescheduling of flight

Address:Pune, Maharashtra, 411057
Website:airindia.in

I am having a flight from Pantnagar-Delhi at 13.45 and my next flight from Delhi-Pune at 17.25 on 2nd Nov, but they rescheduled flight from Pantnagar-delhi at 16.30 due to this my next flight will be missed, just because of them I have to spend money nor they are giving any resolution for this, Very disappointed, never book any flight again in future from Air India...
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U
uttam85india
from Hyderabad, Telangana
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Flight delay compensation

Address:Chandigarh, Punjab, 160030
Website:Air India

Hello,
I had booked a ticket for travel by air india filght ai464 from chamdigarh to delhi on 31may16 and also had a confirmed booking for further journey from delhi to indore by indigo on the same day. Because o[censored]nfortunate delay of ai464 on aforesaid day, i could not board my air indigo flight from delhi to indore.
It not only causee a lot of inconvinience but also led me to monetory loss but air india staff at delhi airport...
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M
mspan75
from Hyderabad, Telangana
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Baggage allowance in bangalore to frankfurt flight

Address:560022
Website:bangaloe

Sir,
I am going to travel from bangalore to frankfurt with family on 08.06.2016 by 6 o' clock flight.As per the internet, 2 pieces of 23 kg each allowed per person for the tickets issued on or after 01.03.2016 and piece of 23 kg allowed for the tickets issued on or after 01.05.2016.
my tickets were issued on 16.04.2016, but I am allowed 1 piece of 23 kg as per the ticket and the same has also been confirmed by your customer...
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J
JainKrati
from Noida, Uttar Pradesh
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Wrong information provided by the company leading to utter inconvenience

Website:www.airindia.in

I am writing in regard to flight number ai9607, from new delhi to surat. Pnr number zcrg8. The flight was scheduled for 7.45 am on june 5, 2016. Late in the night of june 4, i got a message from customer care of air india and email from goibibo (Ticket booking website) that the flight has been rescheduled for 5.25 am. I called customer care service of air india, not once but twice to confirm the timings. I was confirmed that due to some technical...
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A
Arjoshekhar
from Auroville, Tamil Nadu
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Non delivery of booked items during transportation

Address:110037
Website:www.airindiamovers.com

I, soumik chakrabarti, serving in the indian air force, was transferred and so booked my household goods from pinto park, delhi cantt to chennai and my items were booked under bill no. 1423. My goods got uploaded on 27 june 2015 and was to reach chennai by the 3rd of july 2015. However, it reached me on the 10th of july 2015. After the delivery i found that one wooden table top set and a set of four cane easy chairs were missing. Also one...
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A
Ashim Choudhury
from Kolkata, West Bengal
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Pnr no. hfd69

Address:Cachar, Assam

On 17/05/2016 i travel from kolkata to silchar. T he time of flight was 8.00 am in ticket but suddenly it was changed to 5.50 am. The air india / travel agent not inform me as a result i stay incurred taxi fare double the norman fare and stay at airport on 16/05/16. I request you kindly reimburse rs.5000/- and take action
With regards,
Ashim choudhury...
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S
Samriddhip
from Mumbai, Maharashtra
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Ticket cancelled, amount deducted from the account, yet not refunded

Address:Mumbai City, Maharashtra
Website:Air india App

I had booked a domestic flight ticket on 31st may. Following are the details
For the same

Name-srajan bhadauria
Doj - 11th june 2016, 6:00 am flight
From - mumbai
To - bhopal
Pnr-h24zz

The transaction for the payment completed, deducting the amount from the account but no confirmation mail or sms confirming the seat has been
Received as of yet....
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J
Jai Deo Tiwari
from Bengaluru, Karnataka
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Unaccountable and inhuman behaviour of air india and its staff

Address:110037
Website:www.airindia.in

Please open the attachment for flight details of pnr hl92s.
Passenger name: dr pandey[ a pregnant passenger, she suffered a lot due to unaccountable approach of air india delhi and it’s staffs]
Expected date of journey: 30th may 2016
Flight: cancelled
Seat:9d

This is regarding a strong complaint against air india for shockingly unaccountable inhumane services and immediate refund with penalty...
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M
Mohammad Ali Meghani
from Alwar, Rajasthan
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What a rubbish service!!! Looks like a local train of mumbai!!!

Address:Bhavnagar, Gujarat, 364002
Website:Flying return

Airindia??? No words to say more that ru­bbish, worst come worst and more. Issue w­ith flying return!!@

The flight in which i will never even tho­ught of booking flight in future and will­ also let others know the how pathetic an­d the arrogant persons working in your cu­stomer cares!!!

Seriously never expected such a poor and ­worst quality response from your side. I ­am so much in hate with airindia...
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P
P2P
from Mumbai, Maharashtra
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Bad Management

Address:Mumbai City, Maharashtra, 400064
Website:www.airindia.com

I am travelling through ai 677 from mumbai to delhi today, first of all flight is delayed by 45 min, then the gate which was shown in the screen was 40b then after some time it was shown 41b, waiting till few minutes your executive comes n say it is 45a gate, and then finally she come again n says it again 41b.In that the time was1.45 already and go gate change announcement been made or shown in the screen. After that when we checked in at...
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H
Hemant kumar Raghuvanshi
from Chhatarpur, Madhya Pradesh
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To provide accommodation in delhi in the night of dt.31.05.16 .

To,

General Manager
Air India, Delhi.

Subject :- To provide accommodation in Delhi in the night of Dt.31.05.16 .

Sir,
With referecne to the subeject cited above it is stated that a ticket of the destination from Bhopal to Delhi was booked in Flight No. AI436 on Dt. 06.05.2016 from the registered office of air India located at Indore (M.P.), which was secheduled to takeoff...
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A
arvind123456789
from Jangaon, Telangana
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Connecting flight service

Dear,

Me(Arvind) and my family had conbecting flight from varanasi to Dubai and both flight are airindia flight on 28th may 2016 (AI 433 from varanasi to Delhi ) & ( AI 995 delhi to Dubai )

Because of flight AI433 got late so we did not catch AI955 for Dubai

As I am travelling with my 8 months old baby boy & wife so I was Looking for proper support to book next ticket as early and till that time...
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P
poojagr1
from Chennai, Tamil Nadu
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Refund process, reminder calls

1.cancellation terms not suitable..
2.if passengers are not reached in time, a confirmation call can be made by the company.
3.if the passenger don't board the flight atleast 50% refund should be made.
4.Date Of Incident[protected]
5.Request of refund.
At the counter the person easily said no refund.
Customer care office replied no refund.
there should be some favour to clients....
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M
Milind Bapat
from Mumbai, Maharashtra
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Ac not working in ai 315 flight from delhi to mumbai on 22 may 2016

Address:Thane, Maharashtra, 400607
Website:Consumer Complaints

I was travelling with my family from delhi to mumbai via ai 315 flight on 22 may 2016. On entering the aircraft for the first 30 minutes the ac was switched off. We felt suffocating and asked the crew member to turn on the ac. He informed that the ac will start functioning only after take off.

Even after the plane took off the ac was operating partially causing lot of discomfort to us including fellow passengers.
br...
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N
nitesh13061992
from Mumbai, Maharashtra
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Luggage delay

Address:Mumbai City, Maharashtra, 400092
Website:Air india

I was traveeling from mumbai to delhi having flight no. Ai 806
My glight landed at 10 am and i found out that my luggage was lost so i complaint to the authority and they reported that my luggage was mistakly put in the next flight no. Ai866 which was going to land at 12
I have to wait on airport waiter for my luggage for 2 hrs
This is the second time i am facing such type of luggage problem through air india...
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S
S P Dwivedi
from Agra, Uttar Pradesh
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Change in schedule of flight causing missing of connecting flight

I had booked air ticket from muscat to allahabad return flight and my ticket no is[protected]. Today suddenly i recieved a sms for change in schedule of flight from allahabad to delhi ai 9604 ixd-del of[protected] to 17-10 instead of 14-30. My connecting flight of air india from delhi to muscat is ai-973 at 19-25 from delhi which cannot be caught. I called to air india costomer care but i was told that there is no alternative flight and...
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A
ashokovl
from Delhi, Delhi
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Compensation for delayed baggage

Address:New Delhi, Delhi

I was travelling from delhi to durgapur by ai734 on march 28, 2016, when my only baggage was carried onward to kolakata. I had nothing in hand and had to buy clothes and toiletries for my stay in dhanbad. I spent close to rs. 10000, on shirt, pant, a night suit, and toiletries. The baggage was delivered to me the next day. No compensation was paid to me.In fact the dealing officers at durgapur airport were not able to even guide me on these...
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J
Joydeep Nath
from Mumbai, Maharashtra
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Unresponsive your customer service no 18001801407

Address:Kamrup Metropolitan, Assam, 781001
Website:Air india

In regard to postponement of my journey i tried to contact your customer service no [protected] but failed to get any response, then i tried with your help desk number but in vain, no response even from help desk. Is it the kind of service you offer to your customer. Anticipating immediate reply. I had tried with your travel agent but one male person from customer service misguided me so i am trying to contact the air line directly, but even...
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N
Nishant Lohani
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Samsung tablet and change coins stolen

Address:Patna, Bihar, 800004
Website:www.consumercomplaints.in/new_complaint

I was traveling from zurich to delhi flight number ai7704 / lx 146.
My tablet and some change coins was stolen from my checked in bag which was kept on the upper flap of my bag flight landed delhi at 11:45 pm.
Next day there was my connecting flight to patna. So on air port i complained to air india supervisor but there was no response and act of neglience shown by him as if he dont care. I think air india is feeding theives....
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M
mejo johns
from Mumbai, Maharashtra
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Air india.. Which killed my family member.. My pet dog julie

Address:Mumbai City, Maharashtra, 421301
Website:Airindia

Good day,
I, Johns k Devassy, transported my pet dog via your esteemed airline on 14th may 2016 from Mumbai to cochin, Airway bill 20565381.
When i gave her to airline staff at mumbai airport she was perfectly fine and the medical certificate says so. But when i received her at cochin airport she was dead. I request you to do the needful investigation and find out the reason for this loss of life done by the staff. As per...
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