Air India Complaints & Reviews

Hello sir, my name is sandeep heer and i have booked a air ticket with following details: booking reference no (Pnr): hphjw web reference: aibe9168964 issuing airline: air india ltd. Issued date: thu, 15 aug 2013 amount:[protected]gbp) travel date: 2 oct 2013 i have requested to cancel it and refund the charges into my card several times but customer services refused to refund any charges. According your terms and conditions customer get following...

I am dr. Venkateswara surisetty, resident of kingston, on, canada. I travelled from vijayawada to hyderabad as part of my 2015 india business travel on 24 august 2015 in flight ai 9516 by air india. My e - ticket number is 098 [protected]. I paid for excess luggage charge of inr 10500 since the baggage allowance is only 15kg and i have connection to travel to canada.

After reaching hyderabad my luggage got missed and i filed...

I am a frequent flyer to bhopal from bhubaneswar. This is wrt a flight that i took from bhopal to bhubaneswar. My booking was on ai 634 from bhopal to mumbai pnr jkzjh & then connecting from mumbai to bhubaneswar under ai 669 under the same pnr on 4th june 16.
The flight from bhopal that was to depart at 815 got delayed by 2 hrs - as we would miss our connecting flight, we met the duty manager with our problems but he mentioned his...

My wife Anupama Divakaran and Niharika Nambiar travelled by AI 581 from Mumbai to Kozhikode and the funny part is none of the checked in baggage for all passengers were loaded onto the plan. This looks like a big fraud and needs to be invetsigated. If there is some problem with the plane, all passengers should have been intimated about this practice, so that we can find alternative modes of transportation...

I am having a flight from Pantnagar-Delhi at 13.45 and my next flight from Delhi-Pune at 17.25 on 2nd Nov, but they rescheduled flight from Pantnagar-delhi at 16.30 due to this my next flight will be missed, just because of them I have to spend money nor they are giving any resolution for this, Very disappointed, never book any flight again in future from Air India...

Hello,
I had booked a ticket for travel by air india filght ai464 from chamdigarh to delhi on 31may16 and also had a confirmed booking for further journey from delhi to indore by indigo on the same day. Because o[censored]nfortunate delay of ai464 on aforesaid day, i could not board my air indigo flight from delhi to indore.
It not only causee a lot of inconvinience but also led me to monetory loss but air india staff at delhi airport...

Sir,
I am going to travel from bangalore to frankfurt with family on 08.06.2016 by 6 o' clock flight.As per the internet, 2 pieces of 23 kg each allowed per person for the tickets issued on or after 01.03.2016 and piece of 23 kg allowed for the tickets issued on or after 01.05.2016.
my tickets were issued on 16.04.2016, but I am allowed 1 piece of 23 kg as per the ticket and the same has also been confirmed by your customer...

I am writing in regard to flight number ai9607, from new delhi to surat. Pnr number zcrg8. The flight was scheduled for 7.45 am on june 5, 2016. Late in the night of june 4, i got a message from customer care of air india and email from goibibo (Ticket booking website) that the flight has been rescheduled for 5.25 am. I called customer care service of air india, not once but twice to confirm the timings. I was confirmed that due to some technical...

I, soumik chakrabarti, serving in the indian air force, was transferred and so booked my household goods from pinto park, delhi cantt to chennai and my items were booked under bill no. 1423. My goods got uploaded on 27 june 2015 and was to reach chennai by the 3rd of july 2015. However, it reached me on the 10th of july 2015. After the delivery i found that one wooden table top set and a set of four cane easy chairs were missing. Also one...

On 17/05/2016 i travel from kolkata to silchar. T he time of flight was 8.00 am in ticket but suddenly it was changed to 5.50 am. The air india / travel agent not inform me as a result i stay incurred taxi fare double the norman fare and stay at airport on 16/05/16. I request you kindly reimburse rs.5000/- and take action
With regards,
Ashim choudhury...

I had booked a domestic flight ticket on 31st may. Following are the details
For the same

Name-srajan bhadauria
Doj - 11th june 2016, 6:00 am flight
From - mumbai
To - bhopal
Pnr-h24zz

The transaction for the payment completed, deducting the amount from the account but no confirmation mail or sms confirming the seat has been
Received as of yet....

Please open the attachment for flight details of pnr hl92s.
Passenger name: dr pandey[ a pregnant passenger, she suffered a lot due to unaccountable approach of air india delhi and it’s staffs]
Expected date of journey: 30th may 2016
Flight: cancelled
Seat:9d

This is regarding a strong complaint against air india for shockingly unaccountable inhumane services and immediate refund with penalty...

Airindia??? No words to say more that ru­bbish, worst come worst and more. Issue w­ith flying return!!@

The flight in which i will never even tho­ught of booking flight in future and will­ also let others know the how pathetic an­d the arrogant persons working in your cu­stomer cares!!!

Seriously never expected such a poor and ­worst quality response from your side. I ­am so much in hate with airindia...

I am travelling through ai 677 from mumbai to delhi today, first of all flight is delayed by 45 min, then the gate which was shown in the screen was 40b then after some time it was shown 41b, waiting till few minutes your executive comes n say it is 45a gate, and then finally she come again n says it again 41b.In that the time was1.45 already and go gate change announcement been made or shown in the screen. After that when we checked in at...

To,

General Manager
Air India, Delhi.

Subject :- To provide accommodation in Delhi in the night of Dt.31.05.16 .

Sir,
With referecne to the subeject cited above it is stated that a ticket of the destination from Bhopal to Delhi was booked in Flight No. AI436 on Dt. 06.05.2016 from the registered office of air India located at Indore (M.P.), which was secheduled to takeoff...

Dear,

Me(Arvind) and my family had conbecting flight from varanasi to Dubai and both flight are airindia flight on 28th may 2016 (AI 433 from varanasi to Delhi ) & ( AI 995 delhi to Dubai )

Because of flight AI433 got late so we did not catch AI955 for Dubai

As I am travelling with my 8 months old baby boy & wife so I was Looking for proper support to book next ticket as early and till that time...

1.cancellation terms not suitable..
2.if passengers are not reached in time, a confirmation call can be made by the company.
3.if the passenger don't board the flight atleast 50% refund should be made.
4.Date Of Incident[protected]
5.Request of refund.
At the counter the person easily said no refund.
Customer care office replied no refund.
there should be some favour to clients....

I was travelling with my family from delhi to mumbai via ai 315 flight on 22 may 2016. On entering the aircraft for the first 30 minutes the ac was switched off. We felt suffocating and asked the crew member to turn on the ac. He informed that the ac will start functioning only after take off.

Even after the plane took off the ac was operating partially causing lot of discomfort to us including fellow passengers.
br...

I was traveeling from mumbai to delhi having flight no. Ai 806
My glight landed at 10 am and i found out that my luggage was lost so i complaint to the authority and they reported that my luggage was mistakly put in the next flight no. Ai866 which was going to land at 12
I have to wait on airport waiter for my luggage for 2 hrs
This is the second time i am facing such type of luggage problem through air india...

I had booked air ticket from muscat to allahabad return flight and my ticket no is[protected]. Today suddenly i recieved a sms for change in schedule of flight from allahabad to delhi ai 9604 ixd-del of[protected] to 17-10 instead of 14-30. My connecting flight of air india from delhi to muscat is ai-973 at 19-25 from delhi which cannot be caught. I called to air india costomer care but i was told that there is no alternative flight and...