Air India Complaints & Reviews

Address: New Delhi, Delhi, 110001

Website: www.airindia.in

Hi,

This is mohit singhal. Air india has come up with a recent change of asking kyc documents from frequent flyer account holders which is a very good step.

But i think there is lot of issues and practical problems associated due which customers like us who are willing to support the programme are feeling harrassed.

9th mar'16 - i wanted to book tickets for my parents using my miles account but on login the site was asking information to complete kyc which is filled but the website didn't allowed me to submit the form because of multiple frequent flyers account existing on my name. I spoke to customer care and gave them multiple options to help but they were like stereo tapes saying 14days or 2weeks is our process time from day of receipt of email.

Helpless me - sent an email to "flying-returns.[protected]@iclployalty.com"

Date: wed, mar 9, 2016 at 10:00 am
Subject: quick updation of frequent flyer

After that i did lot of followups and everytime i call, i am said that 14days from email date... Even now when i call it is said 14days from mail date.. But i don't know when this 14days will come though it is a month now 28days ++...

This is mere cheating of genuine customers by not allowing them to submit kyc forms and then later on the miles would be lapse.. Due to this we have to bear heavy flight ticket cost and feel un-previledged..

I hope air india will take it seriously after seeing this complaint if it reaches again.

Thanks,
Mohit singhal

Air India customer support has been notified about the posted complaint.

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M

mohitsinghal1989

from Hyderabad, Telangana

Apr 7, 2016

This is issue is resolved.. Thanks to the power of Consumer Forum.

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Address: New Delhi, Delhi

Website: airindia.in

Traveled from perth to new delhi, commenced on 4th march 2016 and arrived new delhi on 5th march 2016. my bag is missing,

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I wanted to complain about the ground staff behaviour at birmingham airport name joseph he was at ticket counter. I was travelling with my 8 yrs daughter and this was the worst customer service i received not only he refused to help me he was shouting at me on top of his voice when I complained to his manager her name was hardeep or harpreet she did not listen to me and took his side by defending him and when i asked to give his full name so that i can make formal complaint she refused to do that. This person name joseph was not professional and had no courtesy. He was very rude and had no information to help me. He refused to help me straight away when i stared questioning him and left his desk. His manager did not listen what i need to say about this person and when i asked about his full name she straight away said if you want to complain his first name should be ok as if she doesn't care because she know nothing will happen i had worst experience with these people both of them had no care n customer service skills

Air India customer support has been notified about the posted complaint.

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Ghizal Fatima

from Lucknow, Uttar Pradesh

Apr 9, 2016

air india office staff is also worst people in the world, as they think they are government employes they are free to misbehave with anyone. here in lucknow office of air india is worst people in the whole world.
They are cheaters, bribe takersand people with worst tongue.

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Address: Hyderabad, Andhra Pradesh

On 27-Mar-2016 Air India flight AI-614 (PNR: H08EG) that was to depart from Ahmadabad at 7.30 am and arrive Mumbai at 8.55 am was delayed by approx 2 to 2.30 hrs and additional delay of 30 minutes due to no landing permission at Mumbai.
Due to this I could not checkin for Indigo flight 6E-513 (PNR: DYWZ7D) from Mumbai to Hyderabad which got missed that was to depart at 12.05 pm.
Later I had to get new ticket booked by paying additional amount of the ticket that was at 3 pm approx.

This is totally not acceptable.

I will inform all my friends/relatives/colleagues to not to travel in Air india.

I need compensation for the loss that I have incurred.

Regards,
Maya Rao.
[protected]@gmail.com

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Address: Mumbai City, Maharashtra

Website: airindia.in

AI 550 port blair to chennai delayed by 5 hours on 22 march because of which I was unable to take my connecting flight to mumbai with my family 6E482 from chennai...I had to purchase new tickets in AI 672 costing me 21000/- for the fault of air india flight delay ...air india should compensate my full amount, let aside the mental agony my family has to go thru

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Address: 500059

Website: www.airindia.com

I have booked my Air India Flight from London Heathrow to Hyderabad which obviously had a transit through Delhi. As per my initially booked ticket I was expecting to Fly at 6:45 am to be in Hyderabad at 9:00 am to attend Good Friday's Church service with the Family but to my dismay and disappointment the Flight was cancelled and merged into AI542 which was flying at 9:50 am hence a delay of 3 hrs thereby extending my waiting time in Delhi airport to 6 hrs rather than 3 hrs and to add to the misery poor customer handling by the Air India staff and not taking any responsibility of the issue either at London or at Delhi. There wasn't any care taken to meet the needs of customer like Breakfast etc. for long wait. Irresponsible behaviour of AI staff in not intimating to me at London of the change of flight time for my transit flight to Hyderabad from Delhi. The inconvenience caused by Flight change has resulted in me missing an important family envent to attend Good Friday service. I have paid extra money to change the date and fare change to the tune of £200 and on previous occasion £305 for being late by 2 mins hence considered as "No Show".

Please note that though I left a written complaint with AI staff at Delhi, I haven't had any response yet from Air India. I'm not sure of their response times.

In view of the charges incurred by me for changing date or being late for baggage drop. I would expect similar kind of or suitable compensation be paid to for the incovenience caused and the poor customer care and rude response from Air India staff namely Mr Rathee at New Delhi.

Please find below my ticket details for your perusal.

Name: KALAKONDAPADMARAO DAVIDSOLOMONRAJ
E-ticket Number[protected]
Air India Reservation Number: J0ZV6

Thanks,
David S Raj

Air India customer support has been notified about the posted complaint.

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D

DavidSRaj

from Hyderabad, Telangana

May 1, 2016

It's appalling that it's been more than a month that I've posted my grievance with Air India flight but haven't heard back from them yet.

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Address: New Delhi, Delhi, 100001

Website: AirIndia.in

Hi,

I took the Air India flight AI348 fro, Delhi to Shanghai on February 28. When I reached Shanghai I found out that my baggage is missing. Then immediately I raised the complaint. There was no information about the baggage for the first few days as the Air India people did not know where the baggage is. It is a really pathetic way of handling the baggage. It is highly unethical way of doing the task. It is just as if the airlines do not care about the luggage when moving it from check-in counter to the airport. It took about a week to recover the baggage as it was recovered by the Jetairways people in T3. The baggage was found on the flight area near the 9W flights. And as the Jetairways people were not knowing about the luggage as it was unattended, so they called the CISF staff to check for the potential bomb threat. The baggage was opened and scrutinized. As my uncle works there in Jet Airways and I already notified about my missing baggage to him that is why he also started looking into the issue. If he would not have been there then I think I would not have got my baggage ever. The bag was containing so many valuable stuffs. It has been such a pathetic experience that I am ashamed to say that Air India is the run by Indian Government. It has been a total harassment and need the compensation for this harassment.

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M

manikkapoor4u

Mar 27, 2016

Unbelievably pathetic and harassing behaviour by Air India.

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Address: Bhopal, Madhya Pradesh, 462003

Website: www.airinidia.in

Sir/madam,

I travelled from bhopal-delhi on 21 december, 2015 and pantnagar-delhi on 23 december, 2015 by air india. The frequent flyer code[protected] was used for booking the journey by ticket no. Etkt 098-[protected]. I got credit of miles and website booking bonus for the return journey by ai 435 from delhi to bhopal. I also got credit of miles for travel from pantnagar to delhi for travel on 23 dec., 2015 on the same ticket.

However, i have not got miles and website booking bonus for travel from bhopal-delhi on 21 december, 2015 by ai 436 and website booking bonus miles for travel from pantnagar-delhi on 23 december, 2015 by ai 9816.

I am regularly facing similar problem. I do not get credit of miles for all legs of journeys on the same ticket. I have written number of emails to air india. However, there is no response till date.

C mehta

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Address: Thiruvananthapuram, Kerala, 695587

Website: www.airindia.in

I had made a reservation JH26X, for which I paid the entire amount Rs 19323, which got transferred from my bank account to Air India, under transaction ID: IG0BRXNKV8.

During my conversation with you customer care executive, Lavanya, she mentioned that the ticket has been confirmed and within two hours it will be sent.

So, I called again after 2 hours, and a completely incompetent and totally clueless so called executive named Kathiraman, picked the phone and said it has been cancelled. He wants me to mail to this id for a refund.

I need to see the document that states that even if it gets cancelled by a mistake from your side, it will take 7-14 days to refund the amount. And i want to file a complaint against this since i did not get a proper solution. This person, whatever you ask him, chants like a parrot saying "mail to this id, okay okay".

What if the person who is booking has only that much amount with him; should he wait for 15 days to make another booking?

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Address: 560100

Website: www.airindia.in

Dear Sir,

On 4th December, 2015 I wrote an email to Air India customer care claiming my missing miles for 6 trips. There was no response and I again followed-up on 13th December, 2015. Still there was no response till date.

After waiting a lot, on 13th March, 2016 I escalated the matter to Nodal officer Mr. Vivek Sharma but there was no response till date.

I wrote to Appellate Authority Mr Sanjiv Kumar and again waiting for response.

Their entire team is sitting idle and not entertaining their customers' request.

Please do needful.

Thanks in advance,
Chandranath Mondal

Air India customer support has been notified about the posted complaint.

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S

sureshkanoi

from Kolkata, West Bengal

May 15, 2016

complain not solve by customer care after complain in flight and food not serve to me as per my booked myself cancer and heart patient from suresh kanoi email [protected]@yahoo.co.in and myself ffp member

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I had cancelled my Air India tickets No.[protected] and[protected] in the name of Jaya Prava Debbarma and Pijush Debbarma respectively from Chennai to Agartala via Kolkata dt. 29/12/2015 & PNR YQJL2. But till the date refunding was made from the authority after talking to customer care & emailing several times. They had only been saying that the refunding will be made by 2 or 3 days. All tickets were booked from their mobile apps.

Please look into the matter for refunding of admissible amount as confirmed by the customer care ([protected]) during the time of cancellation.

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Address: Mumbai City, Maharashtra, 400081

The following contents and the attachments are posted here as a reminder to my earlier complaint i.e. Air India Complaint Status Update [ID: 1215780]

Despite the above mentioned complaint and acknowledgement of the complaint there has been no response from Air India for almost two months now. Hence reposting the contents of my earlier complaint. Hope to get a favorable response soon.

For original complaint details see below along with attachments.

Delayed Air India flight No. AI 888 on January 9, 2016 causes missing of Air Canada connecting flights to Toronto and Dallas Fort Worth (DFW).

My brother, Mr. Shreekrishna Madhavi, who is pursuing MS at University of Texas at Dallas (UTD) had booked air ticket for travel from Mumbai to Dallas on January 9, 2016.The travel was from Mumbai to Delhi on Air India flight (AI 888) and from Delhi to Toronto and from Toronto to Dallas (DFW) by Air Canada. Refer scanned copy of the ticket and boarding passes.

Unfortunately, Air India flight was delayed by 4 hours exceeding connection time of 3 hours 30 minutes and so connecting Air Canada plane
was missed. Flight Delay and Cancellation certificate issued by Air India is attached. During 24-hour accommodation at Centaur Hotel no fresh tickets were issued to my brother either by Air India or Air Canada both tossing the responsibility to one another. Being short of money, either to proceed further or return to Mumbai, I booked Indigo flight 6E-169 on January 11, 2016, for journey back to Mumbai. Refer boarding pass of Indigo. Fresh tickets of Emirates for travel to DFW were booked on January 13, 2016

You will appreciate my brother had to undergo harassment and mental torture due to missing of connecting flights as also missing classes for a week.

In view of the foregoing, please give refund of Rs. 63, 350/ being the cost of the ticket.

Air India customer support has been notified about the posted complaint.

Mar 17, 2016

Updated by Ganesh Madhavi pls do the needful at the earliest.

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Address: New Delhi, Delhi, 440017

Website: www.flyingreturns.co.in

I have made several travels with Air India (domestic as well as international). As per the Frequent Flyer Program, Air Miles are credited to the Frequent Flyer Account (FFA) for the travel made which can be utilized for class up-gradation or for booking new travel tickets.

As per the policy the last name on the ticket booked should match with FFA Details and the passport then the credit for air miles would be credited to FFA.

In My case I do not have last name. Name on the ticket and as per passport are same but there is no last name so miles are not credited.

I have been following up thru mails and live chat since Nov, 2015 to do the needful as full complete name on passport, tickets and FFA account is same but I am not getting any response from the FFA team in this regard.

My Details are as follows
FFA number :[protected]
Name : Syed Irshad Ali Syed Javed Ali

Air India customer support has been notified about the posted complaint.

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I

irshadalisia

Mar 18, 2016

Still No response from them

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Address: Mumbai City, Maharashtra, 400076

Website: www.airindia.com

i am a family of 6 memebers with both my parents above 75 yrs of age.All are enrolled for ffp.Recently you have introduced kyc norms for all ffp holders.

The kyc module is a defunct /unfriendly module where the files more than 400kb cannot be loaded.The system prompts for independent email id for all ffp members.In case where members are senior citizens or children who have no computer access or not computer literate how the air india management expects to help them.In jetairways a similar program for frequent fliers is in existence where all the family members can enrol under "my family" scheme for account management under a single window.When the prime minister is talkin about ease of business it is not understood how air india has come up with a kyc for ffp which is not only cumbersome, unfriendly but difficult to get the things done, which i am trying for last 3 months.Can anybody in the management give a serious thought to it for your field staff and call centre guys are either ill trained or not interested in helping anyone.

Air India customer support has been notified about the posted complaint.

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H

Hey Ram!

from Dhanbad, Jharkhand

Mar 22, 2016

Dear Sir/ Madam,

The Problem...I have a similar problem at hand. My mother in law is old and does not know how to handle emails. Neither does she have a mobile no as there is a landline no besides she uses my wifes no when required. My son studies in Class XI and the school does not permit him to use a mobile number. He is a minor and hence all his transactions and buying of tickets etc are done by me.

The solution by Air India... They have replied to my email stating that the company policy directs all adults must have a valid mobile number and email acct and there shall be no duplication of these reqmts to validate the KYC for Frequent flier program. We all know your policy guidelines and you dont have to repeat it. Now is that a method of resolving problems? They have even failed to visualise the problem and come out with a solution instead chose a standard reply. How disappointing and totally customer unfriendly.

The action at hand... I am not going to let this here.. we are going to knock every door and leave no stone unturned till this issue is addressed adequately... From the next time i may chose to not fly with this airline.

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R

Rskkdv

Apr 29, 2021

Dear Sir,
How to do your KYC? I am Ranga chari TB my mobile number is [protected] and My FFP Number is[protected]. Please advice me how to do KYC

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Address: 110037

Website: airindia.com

I travelled Mumbai Delhi on AI 101 16th Jan 2016, landed at Delhi 17th Jan 12.00 a.m., i was with family with 5 bags, 3 bags badly damaged, one bag had minor damage [ repairable] so i went to baggage services & reported the damage, they gave me damage report for 2 bags & said i could repair anywhere at bag shop who would provide bill & claim the same from air India ticketing office in cash. On return to Mumbai i could get only one bag trolley assembly repaired the 2nd bag beyond repairmen have sent several mails & every alternate day calling air India Delhi, Mumbai as to what compensation i will get for bag that cannot be repaired as per IATA & other international baggage rules, there is no response at all from air India, i flied a feedback complaint with all photographs & ness. documents to prove my bag is beyond repair they have no response system since Jan 2016 i am following up with them.

due to damage to main trolley assembly damage i had to carry my heavy bags on my entire vacation in himachal, the 2nd bag main wheel assembly broken & had to lift & carry the bag all around instead of pulling it by wheels all over the hilly region of himachal where trolley, wheel bags are easy to monover, due to damage i cannot use this bag anymore mainly its a large size full suit carrier bag, i travel for international sectors with my suits etc. i cannot use this damaged bag.

the bag that is repaired at a cost of 1350 Rs Air India Delhi has to authorize Mumbai under copy to me to collect the amount from AI Mumbai airport & i want compensation of damaged bag to purchase a new bags with wheels as per IATA, General conditions of carriage.

Air India customer support has been notified about the posted complaint.

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H

harresh

from Mumbai, Maharashtra

Mar 18, 2016

After Lodging the complaint with you i have been trying to contact Air India Baggage services on the no provided by Del airport baggage services to contact Mr Midun Kumar who would be handling this issue.
it is now more than one week i have been calling this no [protected] to get in touch with Mr Midun Kumar, i make average 12 calls a day either the phone is ringing or a reply this no is busy pls try after some time. sir it is more than 2 months since my 1st complaint is filed with Air india, they dont seem to be bothered at all in even reading complaints. how does Air India Expect us to be truly Indian & patronize the national Carrier ???

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Address: ai940506/

I am ravishankar . I am come at 19fab2016 flight no.ai940 then my baggage is not recieved on baggage stand.
i have baggage complaint rasisterd also in baggage dep't file no- delai 78309 but no search from this dep't . 21 day already lost to missing date but no action taken.

Please look into this matter.
Ŕegards,
Ravi shankar
Mb. +91-[protected]

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Address: Vadodara, Gujarat, 390015

Website: www.airindia.in

I had cancelled my flight from Ahmedabad to Newark on 14th of January. Now it has been 2 month still I haven't received the refund. Every time, I talk to them, they has only one answer, "it has not yet processed"

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Address: New Delhi, Delhi, 110001

Website: airindia.in and goibibo.com

Flight frm DEL IXB 23rd Jan 2016 departed from delhi and then because of weather disturbances was taken back to delhi ( without landing at Baghdogra) making it a non operating flight eligible for refund ( confirmed from Air India).Air India also gave me a acknowledgement copy for the refund (forwarded to Air India and GOIBIBO) however GOIBIBO claims that Air India is denying the refund for ticket stating that the flight took off. i am tracking the complaint since one n half month now. No refund received for the same.

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Address: New Delhi, Delhi

Website: www.airindia.in

I had travelled from Trivandrum to Chennai by AI0968 flight on 19th feb 2016. The flight was scheduled at 6:15 am but because of AI system failure it got delayed. I had a connecting flight from chennai to pune at 9:45 am. I could not board that flight because the AI0968 reached chennai at 9:00 am and we could collect baggage only by 9:20 am.
Due to this i could not board connecting jet airways flight 9W-2491 which was scheduled at 9:45 am. When i reached your office at Chennai international airport they rejected to take responsibilty of this issue and asked me to book ticket for another flight. This is not at all a acceptable behavior.
I would love to get paid my ticket cost of 12, 500/- rs which i had to pay for booking another ticket. Please look into this issue as soon as possoble.
Because of whole thing I had to pay 12, 500 for another ticket booking as well as Rs 11, 844 for the previous ticket.
Now when I trying to connect to air-india since 19th Feb 2016, they are just asking me E-ticket number when I have shared my boarding pass as well.
I want my money to be refunded for the extra ticket which I had to book just because of the negligibly of AIR-INDIA.

Below are the details for the same.

Passenger's Name Ticket No.
1. Mr Pankaj Patni [protected]
2. Miss Sonal Lohade [protected]

Please look into this issue ASAP, and help me get my money back.

Thanks,
Pankaj

Mar 16, 2016

Complaint marked as Resolved

It is not yet resolved. They did not even reply to my mail nor called me. I am not sure why this has been marked as closed/resolved. Please check on this as soon as possible. Thanks, Pankaj

Air India customer support has been notified about the posted complaint.

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P

pvpatni

from Bengaluru, Karnataka

Mar 16, 2016

It is not yet resolved. They did not even reply to my mail nor called me. I am not sure why this has been marked as closed/resolved. Please check on this as soon as possible.

Thanks,
Pankaj

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K

Kanna Deepa

from Bengaluru, Karnataka

Mar 28, 2016

Dear Pankaj,
please provide me your contact information like email ID and phone number for claims.
Thanking you

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Address: New Delhi, Delhi, 110001

I had got a ticket under transaction ID no [protected] from DEL HYD date 02032016 time 17.40. I reached air port at 16.40 and reported at T3 QUANTER NO 1 but due to your service it takes 15 minuts after that QUANTER officer said me to go at G QUANTER and I reached there at 16.58 but the concern lady had denied to give boarding pass and said that all seats have been booked you are late. Sir I am very depressed and pained by you poor and selfish service. I also mate with your senior officer who behave like a chip govt official and stated that you are working with bank can your bank gives higher rate of interest on FD then pricribed rate. Sir I am highly hearted by you poor and bad service. I am a saleried person and request you to at least refund my booking amount I will never take your poor service in future and also guide our near and dear my mobile no is [protected] I hope that at least you will return my booking amount thank-you for your great service please also guide that is there any procisur to take refund of future ticket under transaction no [protected]

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G

Gurusharan Singh

from Haridwar, Uttarakhand

Mar 4, 2016

All service are poor

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G

Gurusharan Singh

from Haridwar, Uttarakhand

Mar 4, 2016

Poor service

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B

Bhardwaj@1234

from Haldwani, Uttarakhand

Mar 6, 2016

Deaer Sir's

Wish to bring in your kind notice which has been faced by my fRIEND TODAY MORNING:-

Her Name: Swati Das
Fligh: Delhi to Bhubaneshwar, scheduled at 06:55 today morning. - AIRINDIA
TICKET NUM:-N[protected]

INCIDENT WITH TIMING:-

NOTE: WE WERE INFORMED TO REACH 1 HOUR IN ADVANCE

1.Reached Airport at 05:45 AM
Took the trolley, luggage and entered the International airport.
Reached the BOARDING COUNTER AT 06:00AM - Executive - Rakesh Pandey at SECTION or Counter E of Airindia

INCIDENT:-

2. 4 Ppl were standing in front at 06:00 AM, 2got the boarding pass which took 3-4 mins - so time 06:05 AM, Front of my friend was an uncle who was trying to get the BOARDING PASS as he had some issues with the luggage, so the executive and uncle suggested my friend to check the next counter as here it will take time,
3. My friend moved to next counter where 3 passengers were standing(time till now is 06:15 AM,
3. Standing in the que the previous counter got free and my friend moved to the 1st counter (in which the uncel was having an issue)

Mr Rakesh from Air india took her ID Proof, Verified hard copy of the TICKET, Took her Luggage and weighted the same, took it in and returned it back, (Time till now is 06:15 AM), He denied to give the BOARDING PASS stating that the Reservation closes 45 mins before departure (at 06:10 AM), She stated that i was standing in line since 06:00 AM but there were other passengers as well so is this delay, HE DENIED TO ISSUE BOARDING PASS, He called his Manager and he also denied, the helpers also denied, She cried that its just 06:20 AM (The time after all this incident), i beg plz let me go, But they did not listen and she was made to rome here and there - go to the RESERVATION COUNTER, GO THE THE OTHER COUNTER THIS AND THAT.

When this incident happend and ended it was 06:20 AM (Max).

MY QUESTIONS TO EVERYONE:-

1. My friend was standing in line from 06:00 AM, - There were other passengers as well (she reached the executive after changing her line then coming back to that line) - at 06:15 AM - WHY WAS SHE NOT ENTERTAINED
2. My Rakesh Pandey (COUNTER E) - Had verified her documents, Ticket copy, Luggage, took the luggage in and then returned - Ws he also not aware of this FACT, He reported to my friend that the reservation counter closes 45 mins departure (But she was present in line 50 - 55 mins before the departure, but when her number came it was 5 mins late, plz not 5 mins late.

NO SENCE OF RESPONSIBILITY SHOWN BY AIRINDIA, NO HUMANITY - CLEAR NONSENCE TALKS by Mr. Rakesh

Had to purcheas a fresh ticket for 5500 RS, Waiting for 5 hours AND NO HUMANITY LEAVING NEGATIVITY, ZERO BRAND IMAGE AND NO HELP FROM ANYONE

I understand that the RESERVATION COUNTER CLOSES 45 MINS BEFORE but what to do if you are in the QUEU and it take 5-10 mins to reach the executive when 40 Mins are left, Don't you think it was wrong not to entertain

DEAR ALL - IN THE END I WANT THIS INCIDENT TO BE TAKEN INTO CONSIDERATION - VERIFING THE VIDEO FOOTAGE OF THE SAME, TAKING INCIDENTS AND PROOFS AS I AM TO LODGE AN FIR AGAINST AIR INDIA AND CLAIM THE EXTRA COST, IF REQUIRED I WILL GO TO THE CONSUMER COURT AS WELL

AIRPORT AUTHORITIES - Plz verify the footage of the same incident to understand (COUNTER Number E, Executive - Rakesh Pandey, time: 06:00 AM till 06:20 AM) and a proper resolution to be given ASAP

My name: Rahul Bhardwaj
Mob: [protected]

Air India Complaints & Reviews

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Air India reviews & complaints page 138

Not allowed to book tickets using air miles

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Lost baggage

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Staff behaviour

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Due to delay in departure, connecting flight got missed that was after 4 hours from arrival of air india flight

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Refund

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Inconvenience caused due to ai 560 flight cancellation and merging into ai 542 delayed 3 hrs adding to wait time and poor customer care

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Mishandling of the baggage. Irresponsible behaviour

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Missing miles for travel by air india on ff 106275076

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Automatic cancellation of reservation

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Customer care and nodal officer not following duty

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Refunding of admissible amount against cancelled tickets.

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Reminder to air india complaint status update [id: 1215780]

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No credit of the air miles in my frequent flyer account

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Regarding kyc

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Damaged bags

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Baggage missed at 19fab2016 from flight ai 940

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Refunds

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Refund for a flight cancelled (never reached its destination)

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Inconvenience caused due to ai0968 flight delay and not even replying properly

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Non issue of boarding pass

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