Air India Complaints & Reviews

Hello, I have booked ticket to travel from hyd to varanasi on 4th Oct 2015 timing 6:20 AM departure.Air India AI-695, PNR: ZFM3ME. I was 50 mints before departure in the airport and I was trying to get self checking in the equipment but it was not working finally, when I reach the counter just 43 mints before they have not accepted although we are 4 members also with no check in laguage, they have not even tried or no proper response...

I travelled in Air India from Pune to Dibrugarh, with my 2 baggage. I did my through check in at Pune Air port for Dibrugarh. As i found my baggage has not reached. I did complain immediately to the Air Port attendee abt my baggage. He made a manual report called PIR. Now its almost 11 days and the athorities are not giving any response. I am worried as I was carrying all important documents such as my original academic certificates and experience...

Hi, I have been penalised- they have denied to let me board just i was late by 3 minutes..Forced to book another ticket on next day with a very rude behavior by their officers. Details:- Flight AI469, Delhi-raipur, Ticket No.[protected], 05:45 Am Please judge and justify output considering below fact:- -Delayed flight by 5 Min. -Road Blocked- heavy Jam at 04:50 am just 200-300 mtrs away from Terminal, pl. check with Traffic Police. -Messy...

She asked for Rs. 10000 as the Airport Pass charges from us and asked us to wait for 6 weeks to receive the Offer letter. Now it almost 6 months passed away. When ever we are calling her she used to tell some reasons that the offer letter dispatch has been delayed due to bla bla bla reasons that sucks sour patience. Now she is saying that due to Airport Terminal work is in progress, we need to wait for 2 more months. We lost our patience...

Hi : I was travelling from air India, I was told that my flight will be delayed by 7 hrs which I accepted, nobody ever told me the reson. Again I tolerated. When I asked at Newark flight what's the plan from Mumbai, they said we will arrange for it. Now at Mumbai I was told that that now I need to wait for another 5 to 6 hrs. Who is going to pay for the time which I need to wait at airport? Who is responsible for taking care of me during...

AI-609
AI-263
AI-264
AI-571

We booked a round trip to Maldives and unfortunately we chose Air India ( biggest mistake).

My family had reached the airport 1.30 min before and were at the counter for check-in, the check-in counter employee from AI asked for me as I was also mentioned on the ticket, I was stuck in Mumbai traffic and was on my way.
This AI personal didn't check in...

Sir. I have the honour to state that regarding mailing sms. to customer care complaint.after 5 minute. Pretended. To be an agent his contact no.91 [protected] call me and ask. Me my debit. and credit card no, velidity time and. He started gennerating otp. And. Ask to. Tell. The OTP no and started. Online shopping. From. My account ₹2000. and ₹5000. Continuously.so. Please verify the. Person who play fraudulant. Through air India customer...

My flight from rome to delhi have been delayed for more than 5 hours... I had a meeting in india on sunday at 1:00 pm, which is now cancelled and a big loss to me... On other hand i bought a product from rome on which i was entitled a tax refund of euro 52, which i can not claim now as flight delayed so the counters are closed... I need compensation... Please let me know what to do?...

Respected sir/madam, l tokpam Sophia chanu DOB 01/04/1981.try to book flight ticket from Imphal to Delhi on dated 18 Dec.2015 by Air India flight Al 890, but amount INR 4581 has been deducted from my account and ticket has not been booked.After sometime try another booking and my ticket has been booked.my PNR no ZCGM9 is confirmed, work of this exercise my amount both time has been deducted.so first amount has requir to refund. Therefore...

I had booked 2 tickets for[protected] in Air India flight from Zurich to Kolkata. In the ticket, my name is correctly printed (DEEP CHATTERJEE), but my mother's Surname is printed as "CHA" in lieu of "CHATTERJEE". I called up Air India customer care helpline in no time from the receipt of the e-tickets and requested them to update my mother's surname correctly. Air India customer care representative denied to update my mother's surname and...

Please note the following. Confirmation/PNR number: #JCHFL Flights: Air India Flight 657 & Air India Flight 658 Date of booking: June 12th 2015 Date of departure from BOM: 8th Sep 15 Date of departure from CCJ: 10th Sep 15 Date of cancellation email received from Air India: Aug 29th 2015 Name of the booker: Siddhesh Wanikar Email id registered: siddhesh.[protected]@gmail.com Due to Operational issues you guys at Air India merrily...

Please advise I had lost my baggage while travelling from Dammam to Allahabad via Delhi on 14th July, 2015 and until now there is no positive response from Allahabad Station. I had collected my baggage at Delhi and after customs handed over to check in counter to proceed for Allahabad but I received one baggage less at Allahabad and no positive response as of today....

I recently travelled with Air India from Leh to Delhi & the service which I received was appalling. My flight was delayed at least 3 times until eventually it was cancelled. Staff attitudes were awful as when you asked them for information they either laughed at you or were rude. We heard no reasons why our flight was cancelled yet other airlines were leaving the same airport. We were told to call at 6pm that day to be given flight details...

I had booked air ticket ai 713 flight departure on 03-08-15 from kolkata to aizawl. Due to floods i could not travel on the day.. Booking ref. YFH1V web ref:AIBE 1667547. Please pay the admissible amount through sbi debt card NO.[protected]...

Dear manager, 1. i had booked a ticket on 19 aug at about 2100h. 2. an amt of rs 10904/- has been debited from my a/c but no ticket has been generated and no confirmation received. 3. the details of my booking is as under:- (a) pnr no JPY0Q. (b) delhi-lucknow, 23 aug (c) lucknow-delhi, 25 aug 4. i have called up TOLL FREE number atleast 15 times, but to no avail. could u please send me a confirmaion of my ticket please on my mail. thanks ajay...

I had booked for BOM-DEL flight on 4th Nov via Air India, ETD 17 hrs, Airline PNR YDMXC, E Tkt no 098 [protected], Refundable fare.

Due to change in Campus visit schedule for IIM-L Noida campus, I thought of cancelling the above REFUNDABLE ticket. But while attempting cancellation, a penalty charge of Rs 1579 was shown as deductible. It may be noted that the ticket cost was around Rs 3200 of which the taxes etc would be around...

Pls note 6 travelers (Names advised below ) booked Air India Flight to travel to UK ( Flight no AI131 & return (Flight no. AI130) for tour by Economy. 1) Mr. Maniklal M Shah 2) Mrs. Usha M Shah 3) Mr. Suresh Lodha 4) Mrs Chandrika Lodha 5) Mr. Mukesh Jhaveri 6) Mrs.Kokila Jhaveri On travelling date i.e 31st July’15 From Mumbai to UK- Flight no 131, Mrs. Usha M Shah ( Wife of Mr. Maniklal M Shah holding AI Frequent Flyer No. : AI[protected]...

To: [protected]@airindia.in Subject: Insect found in meal AIR LINE REF.---- HGHWN BOOKING REF NO.[protected] IQYDXS E-TICKET NO[protected]/400 Sorry to inform you That. The service. Was very bad. And insect. Was found. In. Salad and hair Was found in main meal only sorry that's all And given. Veg meal Instead of non veg Flight no AI112 Flight no. AI 142 Date. 27/07/15 London to. Delhi. And. Chennai We have been move to...

My mother was flying from chandigarh to delhi and from delhi to london Flight number AI863 was delayed due to rain but every other flights left chandigarh airport on time When she arrived at Delhi Airport the connecting flight number AI-111 did not wait for her and she told the air india staff and even other passengers were there for the same flight and even they ere left too without any explanation they just said it flown Why couldn't...

Dear Sir, I was travelling from Paris to Amritsar with one flight paris to new delhi and connecting flight from new delhi to Amritsar, on Air India Flight no. AI 1142 on 17th July 2015 and reaching Amritsar on 18th July 2015. That the flight was delayed for 5 hours in Paris and the waiting. So I missed my connecting flight to Amritsar and they gave me a another flight which was after 12 hrs. After begging and shouting at the Air India...