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Air India Complaints & Reviews

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Last updated Apr 30, 2024
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Air India reviews & complaints page 143

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A
anilvarma50
from Gurgaon, Haryana
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Regarding Refund

Address:New Delhi, Delhi

Dear Sir, I have written a email to Air India customer care on 19th-April, 2015 regarding my travel to Port Blair by Air India flight # AI 9601 but due to some tech reason flight got cancelled and because of that there was a NO SHOW at my hotel in Port Blair. I spoke to the Air India team at the airport they booked my flight for the next day which was 20th-April, 2015, and also I asked for the refund of my hotel booked in Port Blair for...
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H
hasimara
from Kolkata, West Bengal
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Refund for cancelled ticket in Air India.

Address:Jalpaiguri, West Bengal

I have booked online tickets for my full family journey from Delhi to Srinagar and back. Due to adverse weather condition I have cancelled both tickets on 2 Apr 15. Ticket details are as follows:- Booking Ref. No. YC5GX[protected], 361, 362, 363 for Seema Kushwaha, Ahan Singh, Anurag Singh And Yashvir Singh respectively aboard Delhi to srinagar flight AI866 on 04 Apr 15. Booking Ref. No. JT0R[protected], 397, 398, 399 for Seema...
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S
ShwetaSG
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misbehavior of air India staff

Address:Mumbai City, Maharashtra

I traveled by the air India flight AI342 scheduled for 12:01am for 1st May from Mumbai to Singapore. There were repeated misbehavior or incompetence shown by the Air India staff 1. While checking in, the counters were poorly managed, we were waiting in the queue for about hour 2. New counters were opened after a while but only for people coming in later 3. In--flight crew was very impoliteimpolite especially tthethe airhostessesairhostesses...
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w_amirutha
from Bengaluru, Karnataka
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Inhuman behaviour of Air India Officials

Address:Chennai, Tamil Nadu

We travelled by Air India flight from Kathmandu to Delhi by AI 416.on 27.04.2015 The flight was scheduled to depart at 4.15 pm from Kathmandu. Due to the extraordinary circumstances, we could understand the delayed departure. In fact, we are thankful to them since they lifted us safely. We had booked onward flight to Chennai by AI 540 leaving Delhi at 8.55 pm. We have conveyed the delayed departure to Air India, Delhi through our Nepal Tourism...
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K
kiran610
from Bengaluru, Karnataka
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Missing Baggage

Address:New Delhi, Delhi

I am complaining on behalf of my brother in law. His name is Deepak Kumar & he travelled to Shanghai( China) from New Delhi(India) on April 26, 2015. His luggage is missing from & he is not even informed about the whereabouts of the luggage. He is facing difficulties everyday due to this & Air India officials are just taking their own sweet time to answer, which too when called by us & behaving like irresponsible & careless...
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Address:Ahmedabad, Gujarat

I was travelling from Ahmedabad to London on 13th April 2015. My e-ticket no was[protected]. When I departed from Ahmedabad AI was aware that onward flight was delayed by more than 12 hours however when we reached Mumbai there were no arrangements done to keep us in the Hotel. After many arguments with AI staff and spending few hours on the Airport we were given hotel. There was no proper communication by AI staff and was complete chaos...
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R
riya0789
from Mumbai, Maharashtra
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Seat refusal despite valid booking

Address:Mumbai City, Maharashtra

I had booked an Air India flight AI 50 vide ticket no 098-[protected] and PNR YEBWS. The flight was scheduled to depart at 20:50 from Mumbai for Hyderabad. In the e-ticket sent via email, I had been allocated a seat no 5A. Upon reaching the airport, I was told that the flight is overbooked and there was no seat for me. My ticket was perfectly valid and paid in full. In spite of that, I was refused a seat. The staff was highly uncooperative...
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R
ravirjohn
from Mumbai, Maharashtra
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Pathetic Service, Negligence & Non-existent Hospitality

Address:Mumbai City, Maharashtra

Dear Air India, First of all let me express my deepest gratitude to you for having brought me safely to Mumbai from Delhi. I was quite skeptical about my mortality from what all I had witnessed yesterday. I'm talking about flight AI-317 from Delhi to Mumbai which was scheduled to depart at 11 PM (at least on paper) on the 20th of April, 2015. 1) CONFUSION AT THE BOARDING GATE: Firstly, there was major confusion at your boarding...
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Address:Ahmedabad, Gujarat

Our flight was delayed for 9 hours, its the way that Air India management ( ground crew )did not handled the issues. 1) we were told at security check in that our Flight AI 131 was delayed till 12pm ( was due to leave 06-30 ) that's 5 Hours Delay we were not happy but had no choice. When we looked at the Flight Board it showed that the AI131 was on time ( nothing about delay or 12pm ) 40 minutes later I asked at the information desk no...
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Address:New Delhi, Delhi

illegal constructions are becoming a menance in asiad village. and the president of asiad village society is involved in this corruption. i stay in 310 chandgiram block and there is major illegal construction besides and behind my house. Nodody stops this. This is a beautiful place to live in but totally being spoilt by these illegal constructions blocking light n sun. pls do something to stop this....
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A
Amar Gupta Ashish Rugs
from Chandigarh, Chandigarh
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COMPENSATION

⌂ Home 👤 abhay ⚙ Help Press ? for keyboard shortcuts. Dear Sir, We have received judgement order from Consumer Dispute Rederesal Forum -VI (Disst) N.Delhi case no. C.C. 539/07 dated 25/4/2014 in our favor against air India and Court has ordered AIR INDIA to compensate us within 30 days but its about a year but till today we have not received any details regarding our claim amount from Air India, Please help us &...
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P
pankajgarg0072
from Noida, Uttar Pradesh
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claim for beggage damage in transit

Address:Jaipur, Rajasthan

The manager Air India New Delhi Subject :- Ref. Of Property Irregularity report Dear Sir/ Madam, Due to reference i have trave from Air India flight No, AI-612 & AI -330 from jaipur –BOM- Bangkok on dt. 19th March 2015 but after my travelling as i got my luggage it was damaged . as i got my luggage and i complaint to air port authority Bangkok by Property irregularity report form on Dt. 20th march 2015....
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Address:Mumbai City, Maharashtra

I had à knightmare flight when I had to travel by AI 806 from Mumbai to Delhi on 27/03/15 alongwith 2 ladies and 3 kids under pnr J7155 and reached at 7 am on the counter for the 8 am flight..as the inefficient air India counter employees were taking too much time. When my turn and another person namely muzamil after me came for baggage check in, they closed the counter and behaved rudely...the manager also behaved rudely..I was given boarding...
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I am Major Pradeep Singh Bura, I was trying to book tickets on air india flight 658 ( 23 apr from coimbatore to delhi) on name of my relatives namely Sanjeev kumar tripathi and family . The online booking was tried out using HDFC bank credit card on my name on 17 mar 15, however the booking was not successful due to technical reasons and no confirmation of the booking was sent from air india to mobile no and email provided by me during...
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G
gobindku
from Mumbai, Maharashtra
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Cancellation Refund Still Not Received

Address:New Delhi, Delhi

Flight: Air India PNR: H02ZG I took a flight from Mumbai to Chadigarh (Via Delhi) on 20 Dec. 2014 at 11AM. It had a 40 minutes stop at Delhi. Flight landed on Delhi airport but could not take off for Chandigarh due to Bad weather (Heavy fog) in Chandigarh. So flight was cancelled later. Air India staff told provided and air india bus service for Chandigarh and Ticket cancellation under respective refund amount to all affected passengers. I...
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Address:Bangalore, Karnataka

Hi, I am Joginderpal Singh, Son of Mrs. Paramjeet Kaur Khalsa.. I have booked Air India Flight ticket for my Mom to visit in a Marriage... Her age is 53 and rarely flying alone, This Time She was alone..Flight Details mentioned below as per itenery.. Flight was Raipur-New Delhi than Amritser.. Marriage function was at Amritser on 21st Feb early evening.. She was flying from Raipur.. During check in at Raipur Airport, Air India Staff informed...
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Address:Kolkata, West Bengal

I was travelling from Kolkata to Dammam (Saudi Arabia) on 6th March 2015 by AIR INDIA. When I reach in Dammam airport I found that my luggage lock has been broken and some important things was missing from my luggage. This is for your information and necessary action. The photo of broken lock, Luggage tag and my ticket has been attached here with for reference....
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Address:New Delhi, Delhi

March 1, 2015 Dear Sir / Madam, I would like to file my complaint against Air India officials sitting at gate counters who did not allow me & my wife to board the flight no. AI467 today which is expected to depart at 5:55 am. My e-ticket number is[protected] &[protected], Air India confirmation no. Z0WM9 and Z0WQH respectively. Even though my security check-in was complete and i reached to the gate before 10 minutes of...
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K
K.Devadas
from Mumbai, Maharashtra
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AI flight 805 ( Delhi- Mumbai) . Delays after flight landing.20.2.2015

Address:Mumbai City, Maharashtra

Air India flight 805 from New Delhi landed on time around 2200 hrs on 20.2.2015 in Mumbai. But thereafter there was a mess in disembarkation. - All passengers had to wait nearly 20 minutes to get off the flight . - After getting in the 2nd bus, the bus did not move move for nearly 10 minutes for unknown reasons. - The passengers reached the arrival launch nearly 45 minutes after landing. - Many passengers were so disgusted that they opined...
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C
chetan.7679
from Delhi, Delhi
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FRAUD

Address:New Delhi, Delhi

I had booked with PNR Y3G8X I booked a return flight and had to cancel one way trip due to some reasons, I asked for a refund and I was told that the refund could only be processed only when the journey is complete. This is absurd, return ticket is a facility which is given by Air India and is no where intended to withold the money of consumers. I am cheated....
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