Air India Complaints & Reviews

i booked ticket with air india in the name of Mr P R YADAV with air india pnr no J6341 for mumbai to kolkata and return for 23/12/2014 and same day return. the passenger was not allowed to board the flight and was wrongly told that his ticket was a waiting ticket and not confirmed. Later on enquiry we found that the airlines has made excess bookings for the flight and so not allowed my passenger to board and was sent home.. We are fooled...

I travelled AI from delhi to Birmingham on 13 Jan 2015. AI managed to lose my baggage in that direct flight. I registered a complaint at the airport and was given File reference : BHXAI10158/13Jan15/1938GMT. After that any number of phone calls and emails were never responded and no communication from AI. After 16 days my bag was traced by a friend in Delhi Airport and my bag was returned. When I left the UK for India on 30 Jan, I went to...

My ticket was from Bagdogra to Mumbai. It was scheduled at 1:30 PM but it got delayed and it took off @ 6:00 PM.I reached Mumbai @ 11:15 PM. I missed my indigo flight to Bangalore. When I told the manager @ bagdogra air port that its emergency to reach mumbai on time, he told he cannot do any thing. All the air India staff behaved in very improper manner. They don't know how to behave with the customer, when I argued they told I m mental....

Dear Sir I booked ticket on LTC fare for return journey from Dehradun to Trivandrum from your website on 12th Dec 2014. My daughter (infant) ticket did not bear the ticket number. The name was there in the ticket and money was also deducted as per the infant charges. Because of this mistake from your side, I along with my family and little daughters had to go through unbearable hardship and suffering. I was extremely surprised to see...

On 13.12.2014, we were to fly to London from Mumbai by AI 131. The flight was scheduled at 7am and the website stated a delay of 3 hours on the night of 12.12.2014. We did not receive any intimation from Air India and would not have known had we not checked flight status. As we arrived at the airport at 7am the next morning, we were told that the flight was in fact 16.5 hours delayed and that all passengers had been informed. Again, we did...

Dear Air India Officials, i am writing here as I am really disappointed with the irresponsible behavior from your employees.I recently came from Kathmandu, Nepal (AI216) to Delhi, India. I reached Delhi, India on January 12th. 5:00 PM, where I didn't get my baggage(Tag: AI900685) on belt. I was having three baggage with me and I received only two of them rest one is still I haven't received.There was no senior manager on the Delhi...

06th January 2015 The most horrifying experience and a perfect way to bring in the New Years – courtesy Air India. I had a flight back to Toronto from Delhi, after a few weeks of vacation with my family. I was supposed to fly back on 6th January 2015 at 06:50 am. I was to fly Air India – AI 115 – from Delhi to London and then Air Canada from London to Toronto. The tickets were booked and confirmed. As usual I was at the airport at...

We are coming from London to Ahmedabad via Bombay, Ahmedabad flight AI 130 is 2 hour late so we little exhausted and then we reached Ahmedabad airport and we wait for our baggages for 2 hours but baggages not come and than one of the air india employe says your baggage not come because London flight is big one and Ahmedabad flight is small so some of baggages have no space but don't worry we send your baggages at your home and than we got...

Hi, Myself Mittal and My booking ID NF[protected] and attached is the invoice of my booking. I had Booked 5 Tickets in the name of Mittal Sangle, Venkatesh Puthran, Imran Shamsi, Hasan Akhatar, Neelesh Lad And would want to claim the refund of for NO SHOW. I had these booked for AI 9810 Dehradun- Delhi and AI 317 Delhi- Mumbai on 24th November. I had called the make my Trip Customer Care to cancel the tickets 2 hours prior my...

I had booked a round ticket for 2 passengers from Delhi to Kochin 4 months back . I was booked to fly on 24th from Delhi (t3 international airport) . The Air India, AI467 was scheduled to leave delhi airport at 5:55 AM in the morning. For this flight, I had done by web-checking and had 2 seats allocated to me . (6E and 6F) My flight ticket are attached with mail . Ticket numbers: 1.) [protected] 2.) [protected] As per the...

I (Deepanwita Dutta) am a Ph.D. student of IIT Guwahati. I had booked my Air India flight tickets (Gau- Del, Del-Heathrow(London), Heathrow-Del, DEl-Gau) through a travel agent (Jayanta, Jungle travels). I had to attend 2 back to back conferences, one at King's College London from 2-6 Dec, 2014 and another at IITG from 8-12 Dec. 2014. My Del-Gau flight was on 8th Dec 2014 at 11:30 am. But after reaching Delhi at 10:08 am, I was told that...

I'booked my ticket on 7 Dec 2014 for a round trip of srinagar to delhi and back as mentioned in the ticket (booking id YTLLH and web reference AIBE[protected]. The fare deducted was Rs 18, 683/- as evident from the bank ref no. BSBI[protected]IG00HGDQK2 TRANSFER TO[protected], however the amount shown in the ticket is Rs 18, 658/- only. Please explain the anomaly in the amount deducted and amount shown on ticket and refund the excess amount...

I was a connecting flight with Air India on 21st Dec 2014 (Flight No. AI 401) from IGI Airport, New Delhi to Kolkata, My flight with KLM (Flight No. 0871) was landed at New Delhi Airport at 21st Dec 2014 1:20 AM (Delayed by 10 minutes, due to bad weather and no. of operational runway at Schiphol Airport, Amsterdam) my connecting flight was at 7:00 AM. After midnight around 3:00 AM I got a call from +[protected] and the person from the...

my air India flight AI466 from Tvm at 6am to Kochi at 6.45am was delayed by one hour, from TVM to Kochi. hence I missed my INdigo flight which was leaving at 8.05am from Kochi to Mumbai. though I was promised by Air india customer repetedly that I would be accomodated free of cost by the airport duty manager in any other private airline, noone helped me. i had to buy another ticket which was steeply priced.(Rs 8500). The irony of this is...

I had booked a ticket to travel on 8th Dec by Air India AI466 that leaves from TVM at 6am and reaches Kochi at 6.45am. My next flight was an Indigo flight from Kochi at 8.05am to Mumbai at 9.55am, where I had to join for work as early as possible. However, on 7th December night, I was informed that my next day's flight from Tvm to Kochi was delayed by one hour. I expressed my despair about missing my flight from Kochi. However, I was assured...

hello there, this is to inform you that 3 people of my family were bound to travel on Air India Flight Ai442 from Mumbai to Aurangabad on 27th of November 2014 they reached the Airport on time and had a CHECK IN and SECURITY CHECK as per norms but due to negligence of your staff over there, there was no gate number printed on the boarding pass due to which it became very difficult to find the departure gate and when they reached the...

1. On 18th Nov i tried to book ticket from DEL to SXR on your website. while booking the ticket for first time it showed ERROR message after making payment through sbi internet banking. Again i tried to book the ticket with different date and it again showed the ERROR message. I tried for the third time and ERROR message was shown on your website for third time also. But Rs 6333/- got debited from my account for each transaction. I did not...

Hi All, On 30th Sep 2014 I have booked a connecting flight in Air India from Baroda to Delhi then Delhi to Bbhubaneswar. Below are the details when I booked first Travel Date - 27th Nov 2014 Baroda to Delhi - 8:35am-departure Delhi to bhubaneswar - 11:15am departure Last week I received a call from Air India and they mentioned that the flight from Baroda is cancelled and without my knowledge they booked my ticket by 09:15pm...

AI629 Boarding time of the flight was 06:10PM and departure time was 06:40PM. After completing the security check we waited for 10mins and at 6:17PM i got the message from AIR INDIA that the flight is rescheduled at 9:45pm. i Had a trian at 11:35PM from nagpur to bhatapara same day and bcoz of this cancellation my whole schedule was disturbed and after complaining to the crew member the staff just told as that the flight is delayed due to...

I have flown by Air India flight in June-2014 from Delhi to Chennai, package missed by them, complaint filled and they given acknowledgement too, I was unable to caught a flight on the same day. Air India doesn't talk further about the missing of package and no show claim after 120 days, for the package they said unable to trace out and for no show claim unable to locate which flight I flown and which flight I unable to flown but I have boarding...