Air India Complaints & Reviews

I have flown by Air India flight in June-2014 from Delhi to Chennai, package missed by them, complaint filled and they given acknowledgement too, I was unable to caught the flight on the same day. Air India doesn't talk about the missing of package and no show claim after 90 days, for the package they say unable to trace out and for no show claim they unable to locate which flight I flown and which flight I unable to flown but I have boarding...

i had purchased an air ticket from Delhi to Imphal through LTC on their Air India website for travel on 18 Oct 14. However, I had to cancel the ticket on 10 Oct 14. I was told that I would be getting my refund very soon. However, no refund has been given to me so far. I had written several emails but have not got any reply. I tried calling their customer care but my call was not picked up. I am an Air Force Officer and I am disappointed with...

My E-TICKET NUMBER:[protected] NAME OF PASSENGER: SENTHILMURUGAN/RAJASEKAR Initially when i booked my Ticket from Chennai - Singapore on Oct 27th 2014 the Flight AI 342 was scheduled to depart from Chennai at 00.45 IST (Oct 27th 2014). Later the Flight AI 342 was changed to AI 346 and re-scheduled to 11.25 IST AM Oct 27th 2014 to depart from Chennai to Singapore. Now again the Flight AI 346 is re-scheduled to 13.05 IST PM Oct...

Dear sir/madam, We are Pune residents. Couple of months back my uncle was flying back from Kangra to Pune. But my uncle was not feeling well, so Air India officials themselves refuse to board him on the plane & confirm for full refund. As Air India themselves had cancelled the ticket, we are also expecting full refund. We had booked tickets via a local agent. We have not got full refund yet. We are expecting full refund. Details: Route:...

Hi, I (Vishal Kumar) had a flight (AI440) for tomorrow (26th Oct 2014) scheduled for departure from Chennai to Delhi at 0640 hours. However, I got an email stating the flight is delayed by 4 hours and has been re-scheduled for departure at 1045 hours. I have some important meetings lined up and can't afford to travel late. I had called up the customer care and I was told to contact Chennai Air India Airport Authorities. My concern here is...

Etk No[protected]C2 FF[protected] AI 701 CCU to DEL, 26th Sep 14 Seat No 33J Sir, 1. I regret to inform you regarding the utter callous, uncaring and lackadaisical attitude of one of your cabin crew in the said flight. 2. The name of the cabin crew is MRS AHLAWAT. 3. Mrs Ahlawat, while serving coffee to me was so much in a hurry, that she spilled the boiling hot coffee on my hand. 4. Notwithstanding the mistake, she...

Can i belive, our system can be change ?? Yesterday i booked 1 airticket, delhi to kochi trvl date 31 st aug 2014.Money deducted from my account. But till i didnot get any conformation.When i call help desk, both cont numbers are out of order. My booking ref-- j9b2h . After 20 hrs i got information from air india, you can get ur refund after 36 hrs and you have to make new booking .Preivious booking was with offer and differents of new booking...

Dear Passanger

I have booked the ticket for 29/08/2014 under the 100 Rs Fare scheme of concenssional ticket from Air India Site. While my payment was done for the ticket they have auto change my ticket date from 29 to 30th August without asking me for the same.
Instantly i have connect to customer care of Air India they said they are helpless; if you want to travel on 29th Aug than you need to pay further penalty which...

Air India has not credited the flying returns points ( Membership Number:[protected] even after 3 years and the website is not working since more than 2 days. I had contacted Air India many times regarding the issue but it is a fraud government company and my problem has not yet been solved....

I lost baggage during my Travel along with family by air India flight No. AI 432 and Al 973 on 01-Aug-2014 from Lucknow to Muscat via Delhi. Out of six Checked in baggage, One soft Vertically expendable bag ( Color white with green check) bearing tag no. AI 938914 had not been found at Muscat Airport . The loss of baggage had been immediately reported with the Concerned Authority at the Airport arrival. Copy of file reference No. MCTAI12417...

Dear Sir, This is to bring to you notice the ordeal and trauma which more than 200 people went through yesterday August 19th at Dubai Air port while on board Air India flight AI 996 at 0005 hours. I boarded the flight along with my wife and my 6 years old daughter for Delhi. Flight didn't took off and after 40 minutes of skejuled departure we were informed that there is some technical fault and it will take some more time for flight to...

Dear Sir, With reference to my booking no [protected] (JD62H) it is brought to your notice that the AI 9i501 on 09jun14 was cancelled by AIR INDIA and i was given a cancellation receipt of the ENTIRE PNR. However, today i have received mail from Yatra.com stating that instead of Rs.17801 only 13646.00 is being processed for refund by Air India. Where is my remaining Rs.4155? as the cancellation receipt clearly says that the entire PNR was...

we had booked VIA AIR INDIA ticket for rs 27700 for a return journey from kathmandu and kolkata, we had cancelled the ticket from kolkata to katmandu, the refund amount by customer care was promised to be 50% +- 5% verbally plus the cancellation charge. however only rs 3780 is refunded. reason given is "Since the ticket coupon was used out of sequence, as per fare rule, the basic amount and fuel surcharge has been deducted as cancellation...

Air India complaint file reference file # BOMAI10330.
air India mis-handled my bags and delayed the delivery until almost one full week.
I am yet to receive the bags ( total 7 bags) in USA. the FedEx tracking says the bags will be delivered on Monday 20th August 2014. the bags were not loaded on to the plane on 11th august 2014. and we had to travel back to USA without bags. on 13th morning AI got the bags at JFK Airport in...

I have booked my flight from Gwalior to Bangalore (PNR J725C ) by Air India. This includes connecting flight (Gwalior to Delhi and Delhi to Bangalore). Gwalior to Delhi flight got cancelled by Air India. When i am asking for compensation they are denying. I have booked flights in higher rates from Gwalior to Bangalore. I asked them for providing me a A/C 4 wheeler from Gwalior to Delhi so that i could catch Delhi to Bangalore Flight....

I was travelling from Hyderabad (India) to Kansas City (USA) through Air India/ Delta Airlines (origin to destination is on same ticket), I paid fee for my excess baggage in Hyderabad, but later when I reached Bombay (for connecting flight - supposed to be Delta but had to take Air India again because of their delay at Hyd airport) I was forced to pay $200 again for the excess baggage (for which I already paid Rs. 4570 at Hyd airport). I...

Dear Sir, With reference to my booking no [protected](JS1BM). i booked ticket from Chennai to Mumbai and Mumbai to Jaipur but Chennai airport i went delay so my boarding time closed in Chennai. After i cancelled my Mumbai to Jaipur flight it is brought to your notice that the AI-611 on 06jul 14 was cancelled in Air India office and i was given a cancellation receipt.I had raised request to Yatra.com to give me the refund however till date...

I have cancelled the AIR India ticket on 4th of july.But till now i have not received the refunded amount.Please let me know when is the amount is refunded from AIR INDIA and transaction id if possible.Below is the detials of cancelled ticket. Your reservation has been cancelled. Details of the cancelled reservation are shown below. Your refund will be credited in a week's time. Your reservation Web reference AIBE12952172 Status Cancelled Refund Total...

Dear Sir, I would like to bring to your notice an incident that has broken my and my family's trust on Air India. Decades of taking the services of the airline has taken the benchmark of our expectations sky soaring high. My grand father Late Sri Dr. R H Kariwala was a panel doctor on your airline, since more than 3 decades ago. This is the kind of regards that we hold for Air India. We have a strong relationship with the Airline and...

To, The President, Air India India. Subject: Malpractice by AIR India Staff and Authority at Hydradabad Airport. Dear Sir, Like to aware you that today (7, July, 14), I have a flight booking from AI-51 from Hydradabad to Mumbai at 21:15. My Details: Reference Number:[protected]. PNR: Z7N4H Incident: I reached to Hydradabad Airport at 20:25 and at boarding counter at 20:38, I have valid proof for my entry at Airport...