Air India Complaints & Reviews

DEAR SIR/ MADAM,

I HAVE SUBMITTED THE CLAIM REQUEST TO THE COMPANY THROUGH MAIL. TILL DATE I HAVE NOT RECEIVED ANY CORRESPONDENCE. THE SAME CLAIM I HAVE PASTED HERE. KINDLY MAKE ARRANGEMENT FOR THE CLAIM. THANKING YOU.

KALYANASUNDARAM B



CLAIM OF LOSS AND COMPENSATION

From

B Kalyanasundaram

Canara Bank

Shahganj, Aurangabad...

As transportation of household good is a big concern during relocation for everyone and same even happened to me. So while checking for good movers and packer in the internet, I came across this packer by the name Air India Cargo Movers and Packers from Mahipalpur, Delhi. So I called to Mr B N Joshi([protected]), manager of the company. He asked for a physical verification of the items inorder to give us the quotation. And next day he came...

Dear Sir,
I purchased 2 return air tickets (for my son and me) online directly from official website of Air India for traveling to New Delhi from Kozhikode on 21 July 2013 and to return on 24 July 2013 (Booking Ref: JH9V6 and Web Ref: AIBE8051060). However, when we arrived to check-in the counter staff said we cannot travel since one ticket number is not being availed. Although the Duty Manager and the staff confirmed that it was...

I would like to lodge a formal complaint against the treatment meted out to me and my family, and the extra amount that I was made to pay.
I had checked with Air India’s safdarjung airport office in New Delhi whether the airlines will allow us to take our small pet (Pekinese breed) with us in-cabin. In two visits, we were told that it is allowed subject to the pilot giving the permission. I therefore booked my family and the pet...

Hi,
My name is Thangam d/o Sangardas, Booking reservation number :7I7L3S & Airline confirmation number (s) : Air India Limited Z8WEL had booked my Air India flight from Chennai to Singapore on 02/07/2013 boarding time at 13.15pm there was 10 traveller including the children in a group and we was there on time around 11.45am at the airport.Last check in time at 1.00pm before flight,Kindly see attached file!!! There was noone at...

Reference: Singapore to Delhi on AI381/29 Jun 13

My luggage (2 in number) was missing and was delivered after lodging a complaint on the next day afternoon when I realized that the locks were broken for both the luggage in such as way that I can use the lock again. One luggage is a VIP hard case, which costs me 6000 INR and another luggage (jumbo type) cost me 3000 INR. When I registered a complain with the airline they promised...

I BOOK A TICKET TO AIR INDIA THRU A AGENT BUT I AM GOING TO TRAVEL THEN I HAVE 2 BAGS THE TOTAL WAIT IS 35 KG BUT AIR INDIA TELL WE CARRY ONLY 15 KG PER PERSON BUT I PAY TWO TICKET CHARGE ONE IS ADULT AND ONE IN INFANT THE TOTAL COST IS 4746 AND PNR NUMBER IS AI-YYM9X NAME IS SONAL JAIN SECOND NAME IS DEV INFANT I AM GOING TO COUSTMER ENQUIRY THEN ONE LADY IS AVAILABLE SHE TOLD ME U GOING TO DUTY MANAGER BUT NOT ANY DUTY MANGER IS AVAILABLE....

Travelled On 03/05/2013 –
1. Unacceptable Crew Member’s attendance to elder passengers, suggestion submitted in written @ Flight.
2. Bag Misplaced @ Delhi.
3. Eight to Nine Voice Calls Received during the Stay @ My home Town. Five times lied that they have traced the Bag, still asking for Bag Details. Didn’t attend Voice Calls for At least Fifteen Times.
4. Bag traced Successfully on 22/05/2013.
5. Never...

I Michael Joseph Gallyot am a retired Air India staff. On 29 May I went to Chennai airport with my staff tkts for Flt AI-905 Maa/Dxb. However on reaching the counter staff referred the tkt to the duty manager who told me to wait till he gets clearance from the higher authorities on whether he can accept my wife and myself. Flight AI-905 of 29 May was an open flight, hence there was no problem of seat availability. We waited for almost two...

Two tickets were booked by Air India from Mumbai to DXB and cancelled on 08.05.2013 through goibibo.com portal, Neither the portal nor Air India is willing to commit dates for refunds


Dear Sir

This is shocking not to say the least. Tickets were booked by your carrier and not by any other portal for transporting and hence payment was made to you. This shirking of responsibility is considered very seriously...

I am Archana Manigandan I booked a flight (AI571--PNR--JEWEW) from chennai to mumbai timing 8.45pm. I received a call from air india help desk saying its been rescheduled for 9.50pm. I reached the airport at 8.40 and being new passesenger I was searching for the departure and atlast I entered at 9.00 pm. When I went to the counter they told me I was late and the officer asked me to contact the desk, I don't even have any baggage and...

Dear Sir/Madam,

On the 25/04/2013 a Booking was being done Online for the undersigned for Mumbai to Jamnagar for 3rd May 2013. Each time after giving the card details, without going through the OTP process we were being thrown out with the remark 'Error on page please try again'. Since it was an emergency booking and few seats available, we kept trying 4 times we were thrown out in the same way as above. it is...

I had booked an Air India flight on 3rd march 2013 from New Delhi to Bhopal. The ticket was booked for 19th April 2013 departure. However, on 14th April I received a phone call from AirIndia that this flight was postponed. I had to cancel my ticket (on 14th April itself) as the postponed flight timings were not suitable to my itinerary. The AirIndia executive also told me that I am eligible for 100% refund as Air India was at fault.
I...

I have booked a connecting flight from delhi to mangalore via mumbai. The initial flight from delhi to mumbai was in air india, which had been delayed by 45 min. In mumbai when I had to change flights for mumbai to mangalore which is in air india express, I ws not allowed in the domestic terminal citing that I was late even though I had reached there 45 min in advance.

-Rahul...

This is with reference to the reference number WB-IDEL[protected] wherein I lodged a complaint regarding the allotment of seat in AI 127 dated 29 03 2012 for the ticket number 098-[protected] . DEL-ORD.


I had checked in via the Air India website (at round 0830 Hours on 28/03/2013) online for my parents for that flight (more than 16 hours in advance) so that we could get a good seat but despite this we were allotted the...

I travelled from chd to Banglore as on 6th jan 2013 by air inaia .i need travel certificate for this travel.i tried to search abt the path to claim for a travel cerficate but i failed.tried on the toll free no but not in use.now please guide what to do

Gurpreet
[protected]...

Dear Team,

This is a peculiar case, wherein I tried to book my tickets online from Kolkata to Udaipur on the 9th july, but somehow the webpage showed an error, I called up the customer care department and the executive informed me that the tickets haven't been booked. I called the customer care twice to be sure, being on hold for an approximately 2 hour period in total and both the times i was informed that the tickets...

Hi,
I had booked an Air India flight AI-9601( tickets no. 098-[protected]/01/03) tickets from Delhi to Port Blair via Bhubaneswar for 26 February, 2013 with my 1.5 yr daughter and husband. I had booked it online and it was confirmed ticket I had in hand. I arrived at airport on time.I reached on the airport at 4.10am and flight timing is 5.30 am mentioned on my Ticket. Wasn’t it weird that when you have a confirmed e-ticket in hand...

My daughter and wife travelled from Ahmedabad to Kuwait flight ( AI 981 ) on 19the Feb. When theey reached Kuwait & waited for an hour , theey were told by some one theat thee baggage of all thee passenger was downloaded due to overloading at Ahmedabad. They also noted down thee local mobile no [protected] for informing thee arrival of baggage . They did not give any letter / document regarding missing bag.They assured theat thee...

hello! As per LTC rules we availed air journey from Chandigarh to Goa in a private air lines. But, now govt. want to compare the price of Air India and that private air line that we traveled. We have the data of private airline but Air India airline are not giving the fare list of following dates (13 may and 19 may). ISis there any chance of help ......