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Air India Complaints & Reviews

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Last updated Sep 27, 2024
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Air India reviews & complaints page 15

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K
kuzhikan
Aug 8, 2022
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Refund

I am Mini Thomas.I residing at New Hyde Park, New York.I book a return ticket to travel Kochi from JFK New York and Kochi to JFK New York.I purchased the ticket from Air India website on 4th November 2021 and paid $983.63 by credit card.My traveling date was from JFK to Kochi on 7thJanuary 2022 and return was 1st february 2022.Unfortunately I am not able to travel this time so I cancelled the ticket on 2nd January 2022.That time from the...
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Shabz123
Aug 7, 2022
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I need my refund careless staff

I had booked 4 air india tickets 3 with Akbar travels and one with Air India directly. Departure was of yesterday 7:10 flight from bengaluru to Mumbai. I reached Airport around 5:54 as i was already running late i left my mother in law (patient) with the porter and ran to the counter. I asked for wheel chair then i went directly to one of Air India staff (Sapna) and showed my tickets and also asked her if check in is possible since my flight...
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Shabz123
Aug 7, 2022
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Flight missed due to careless staff

I had booked 4 air india tickets 3 with Akbar travels and one with Air India directly. Departure was of yesterday 7:10 flight from bengaluru to Mumbai. I reached Airport around 5:54 as i was already running late i left my mother in law (patient) with the porter and ran to the counter. I asked for wheel chair then i went directly to one of Air India staff (Sapna) and showed my tickets and also asked her if check in is possible since my flight...
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Nitin Vijay sir For Sur Physics Wallah air india Cuntact Us.+8926 :-;24-:- 3362.. ##customer care pw. He is Legend, I am a beginner. When I was myself starting to solve HC Verma back in 2009, He was teaching physics for IIT JEE to students like me. So it's an unfair comparison and What is the need of such comparison ? Can't we all be good simultaneously with the new.....
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V
vinhabbu
Aug 5, 2022
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Refund

Due to problem with Air india billing system, they deducted money from my credit card 3 times for the 1 ticket. I received partial refund, yet to receive full refund. I have raise multiple feedback forms and tried calling. support teams promises to call and never call back. please find the feedback numbers from air india website below and their corresponding status.kindly help....
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Suryateja811
from Visakhapatnam, Andhra Pradesh
Aug 4, 2022
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Refund not Received

This incident happened between 10th -15th May, have booked a ticket via AIR INDIA portal to travel to my institute IIM for convocation, unfortuantely due to cyclone the "to" journey was cancelled by AIR INDIA as per govt orders, I have cancelled "from" ticket as well, earlier have booked and cancelled other ticket as well prior to 3-4 days, have called the customer care and informed the same they have said you will be getting the refund in...
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saxenaraj
from Mumbai, Maharashtra
Aug 4, 2022
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Revised Itinerary PNR Q3ATBV

Air India has revised Itinerary AI 490 STV to DEL from 30th Aug AM to 29th Aug PM which will be highly inconvenient for me as as my connecting flight to Frankfurt is on 30th Aug at 1330 hrs.

I have put request to provide me louge facility at DAP from 29th Aug 2300 hrs. to 30th Aug 1300 hrs. vide case ID 16702069 . but there is no reply from their side till date....
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A
Amtg
Aug 4, 2022
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Refund not received

I have not received refund despite several request. Tickets were cancelled in May. E- TICKET:[protected].

Booking was done through customer care and payment was online.

Passenger Name: Amit Gupta
Original PNR: HDNZT
updated PNR: QZGP69....
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K
kunal sawhney 88
Aug 4, 2022
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Ticket refund and money back

Address:Delhi, india

We need refund back for E TICKET number[protected] under the name of Kunal Sawhney. At that time(8th July 2020) air India consultant told me PNR is already cancelled but we didn’t get our refund back in account. we called them 50 60 times after it but they sometimes response and then after listening they put phone on hold or either hang up.
my ticket is on 20th April from sydney australia to delhi airport.

looking...
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Kanak Tamrakar
from Noida, Uttar Pradesh
Aug 4, 2022
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Payment successful but didn't get any mail or confirmation

I booked my flight from Delhi to Raipur and paid the desired amount but i didn't received any mail or message from air india amout was deducted from my bank i don't know weather my flight is booked or not or please refund my money...
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Onkar Singh 1
Aug 3, 2022
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Money deducted from my account but ticket was not issued

On 01/08/2022 I tried booking tickets of Air India flight no. AI 788 from air india website and paid through GOOGLE PAY UPI the transaction was successful from UPI end but at the same time air india just displayed 'back to search'page again. So I don't get my ticket no reference number or anything and my amount was deducted. UPI confirmed that transaction was successful from their end.I want my money refund back or issue me ticket as soon...
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mihirshah92
from Vadodara, Gujarat
Aug 3, 2022
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Refund not given even after 1.5 years

Hello,
My ticket number is[protected].

The feedback form number is
Reference Number : WB-DBOM[protected]

I have been given only Rs 737 (on October 05, 2021) as refund whereas my ticket amount is Rs 10, 546. I want the whole refund. Kindly expedite the refund process. IT'S BEEN MORE THAN A YEAR SINCE THE FLIGHT WAS CANCELLED BY THE AIRLINES.

My case I'd is:
[protected] complaint...
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Harry Champ
Aug 3, 2022
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Book for business class but given economy class

We were told that the booking is not available for my son which was rebook on 5 August 2022 in business class as per the below mail from Airindia and they ask us to wait they tried but at last they ask him to board to economy class at last min. I payed from business class and was given economy class with 3 hour of mentally harassment and my family trip had turn to be nightmare. I except my business class refund and compensation for the harassment...
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Prakash Kunjir
from Pune, Maharashtra
Aug 3, 2022
Aug 13, 2022
This thread was updated on Aug 13, 2022
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Refund of cancelled tickets no.0982138491427 and 0982138491428

Tickets cancelled on 10.04.22. No refund till June 22, inspite of various telephonic/email correspondence with them. However it is advised on 9.7.22 that refund is initiated and amount transferred to my sbi card from where amount is paid while booking. However no amount reflected in my card account till today and sbi card also advised that no such transaction from air india. Please therefore look into the matter and arrange for refund immediately....
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Sylvia03
Aug 1, 2022
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Didn't receive refund for cancelled flights

Hi, I've booked 2 flight tickets with Air India through Orbitz that
had free cancellation policy applicable due to Pandemic. The
merchants assured free cancellation with full refund during make
the reservations. Due to the Pandemic reasoning, flights were
cancelled due to the destinations travel ban. On calling the
customer support they cancelled the flights and informed I would
receive refund in...
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Susan Solly
Jul 31, 2022
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E Ticket Cancellation and Refund

Address:Cargo Sales Air India Ltd. Building 557 (MW 1) Shoreham Road West Heathrow Airport, Hounslow TW6 3RJ London, UK

Dear Sir/Madam,

We had previously booked e tickets through a travel agent ([protected]) from London, Heathrow to Cochin, Kerala on the 4th of August 2022. We paid £1187 per person, so the total we paid was £3558 for the tickets. We received booking confirmation for the tickets as well as the e tickets for this. However when we called yesterday, we were notified that the e tickets weren’t valid by the customer and had been...
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Shubham Vispute
from vadodara, Gujarat
Jul 31, 2022
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Rescheduling of Dates

Address:DELHI

I booked tickets for delhi to vadodara (round trip) on 6th August 2022 and return on 8th August 2022 for 7, 702 Rs.

After booking the tickets within five minutes I applied for rescheduling of my ticket for the same flights just dates were 13 August and 16 August.

They charged Rescheduling charges 5, 250 Rs, for just five minutes they charged this much.

This is INSANE....
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N
NKutty2022
from Mumbai, Maharashtra
Jul 30, 2022
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Only partial refund received

Had booked a newark- mumbai ticket for my daughter.Cancelled due to death in the family.
Was assured a 100% refund. Despite uploading the relevant documents upto 15 times, these cheaters say they cant ‘trace the documents’.
One one hand on social media they say, it has been refunded.
Ticket #[protected]
Kindly refund our money....
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A
apekshabhisikar
from Nagpur, Maharashtra
Jul 30, 2022
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Flight Cancellation

I booked the tickets from Dubai to Nagpur for 29th July but they cancelled the Delhi to Nagpur flight. We are waiting at the Delhi airport in front of the assistance counter of Air India but none of the executive was ready to help us in a good manner they are providing us tickets for 31st July but not the accommodations we can’t wait at the airport for the full day and also the staff here specially Mr Pathania and Miss bhagyalaxmi both...
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In brief, on 13 Nov 2021, we booked our tickets for travel (LHR to ATQ) on 6th Dec 21 and paid £2, 387.94. On 30th Nov, we changed and upgraded to business class for travel on 7th Feb 2022 and paid additional £1, 757.18. So the total paid for this journey is £4, 145.12. The changes were due to COVID 19.

On 15th Jan 2022, I called and wanted to cancel the tickets ( again because of COVID related self-isolation rules in India)....
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