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Air India Complaints & Reviews

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Last updated May 8, 2024
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Air India reviews & complaints page 19

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Hi
Don’t know who to contact to get the compensation for buying overpriced tickets on the same day to come back to London on time as air India cancelled our flight at last minute and budget air didn’t provide us any tickets to comeback. I wrote to both budget air and air India. They don’t want to provide any refund or any compensation. Don’t know what to do so found this email id to contact u directly to complain again an aviation...
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rishabkhawad
from Mumbai, Maharashtra
Jun 16, 2022
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Refund not processed

Address:Mumbai
Website:Airinida

I had booked an Air india ticket and cancelled it on the same day in march, 2022. However it has been several months since that and i have yet not received my ticket refund. I have raised several complaints to air india officials and even filed my grievance over their website and also emailed them, but i have not received my refund yet. Even after being promised refund several times, they have not yet processed my refund....
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Snehal Modi
Jun 15, 2022
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Not issued boarding pass

Address:VALSAD, GUJARAT

I Snehal Modi, My son travel from USA Chicago to Mumbai, E-ticket Number :[protected], Booking reference : 1V08YB, Airline : AI66BQWX date of issued 09.06.2022. Travelling 14.06.2022 AI office Chicago had issued boarding pass from Chicago to Delhi and Inform him to that Delhi AI issue boarding pass from Delhi to Mumbai, On arrival of Delhi dated 15.06.2022 AI Delhi has not issued boarding pass for Delhi to Mumbai and Inform him to BUY...
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Ravi Pampana
Jun 15, 2022
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Customer service agents are not having knowledge

I booked the ticket using airindia website and air india call center changed the flight and once they booked with wrong dates in connecting flights. It took around 10days with multiple calls/emails/twitter tweeks for them to fix it. I reached out to them for adding an infant call center guy said infant can be added at airport counter, I went to airport twice and they said they dont have option to give ticket and asked me to reach out to reservations.[protected]@airindia.in,...
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Settipalli Rajesh
Jun 14, 2022
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Refund

It's been ~1 month since the refund was initiated ~4 months past travel date. But until now I have not credited the refund amount.

feedback WB-IHYD[protected] by [protected]@airindia.in

Calling customer service agents no proper response ......
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vidisha guleria
from Gurgaon, Haryana
Jun 14, 2022
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Rescheduling my ticket

Address:new delhi

I have called the call centre many times to reschedule my flight, but no one is able to change it. They keep on disconnecting my call. Nobody has answers. everyone keeps on saying i have changed many times so i cannot change it now. But last time when i called and asked for changes, the agent said he cannot give me 20 july 2022 booking because of some migration issue. He asked me to call again to make changes. I have been calling since yesterday...
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Zone27joseph
Jun 14, 2022
Jun 18, 2022
This thread was updated on Jun 18, 2022
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Did not let on board from DXB to CCJ on 28/05/2022

My Name is Zone Joseph a resident o[censored]AE under resident visa status. I had booked ticket in Air India on 28 May 2022 along with my family from Dubai International Airport to Calicut International Airport to be on board at 14.45. Booking ref: HG30N.
I was travelling for the purpose of an emergency meeting in Bangalore which was supposed to be held with our company group CFO on 30th May 2022, Monday and was planning to travel from Calicut...
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K
khshahjahan
from YAIRIPOK, Manipur
Jun 13, 2022
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Please help me to get my refund

Dear Sir / Madam,

I am writing to you to raise an issue about: Airlines

The issue that I have experienced was:
Amount was deducted from my bank account but ticket not issue and booking was made on 2nd June 2022 for the departure date of 7th June 2022 from imphal to delhi on AI890 Flight for 14:20hrs that was also in combined booking for two passenger as an amount of Rs10126
Name KHULLAKPAM SHAHJAHANbr...
+2 photos
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Rahul Eturu
Jun 12, 2022
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I am complaining about payment method

From last days onwords i am trying do the payment, for mil tickets, we are actually planning to move her ticket from sep 25 to aug 19, last 4 days onwords payment links not working, please help us to do the payment,

Here is my email id : [protected]@gmail.com...
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Nitin891
Jun 12, 2022
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Non Refund of Money

Dear Sir / Ma`am

I have booked ticket using Air India portal with Air India with PNR - YZ62G and Ticket Number[protected] & 986 for my parents . The Outbound flight from USA to India was cancelled by Air India due 5G implementation in USA but while refunding Air India deducted Cancellation and No Show Charge from me, and only refunded $ 100 USD against the expected $ 1250 USD

Passenger Name - SHOBHA...
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Veena Mirajkar
Jun 12, 2022
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Toilet bowl brush and holder with wall mount set of 2 pink

Address:CUF Nagar, HOC Colony Panvel

I ve received 2 Toilet bowl brushes with holders but the colour is green n get and there is no wall mount as shown in the advertisement. I had ordered pink color but this color is not to my liking also there is no wall mount...
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Myself Mrs Nasim Memon. I was supposed to travel Mumbai to Raipur today by AI0651 and my Booking ID was EMT99860666.I reached airport today at 8.15 am, 30 minutes before closing of checkin counter but due to long long queues I couldn’t manage to reach the counter in time as other passengers didn’t allow me to move ahead before them. When I reached the checkin counter in my turn, the attendant told that its closed. I nomore could fly then....
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Myself Mrs Nasim Memon, I was supposed to travel today in AI0651 and my booking id was EMT99860666. I reached the airport at 8.15 and stood in a long long queue in front of Air India check -in counter at 8.15am. I was not being allowed to move forward to check-in counter, as there were several other passengers ahead of me.When my turn came at the counter, I was told by the attendant in check in counter that it’s closed at 8.50 am and I...
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A
amitmandal61
Jun 11, 2022
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Failure to reschedule flight dates

I tried to reschedule my dates of travel over 2 days before travel by repeated attempts via Air India call centre and via online chat on the website. However, every time I was told that the server is down and they could not change my dates. The Booking reference is R5LWKQ (changed from JVW0C) and e-ticket number is[protected].

I am very much frustrated and disappointed by the whole matter. The airlines should redress the...
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I may inform you that I had booked the tickets from your official website to travel from Delhi to Mumbai on 07.06.2022 and a return ticket from Mumbai to Delhi on 12.06.2022. Both the tickets were issued to me on your website itself and sent to me on my email as well as my father’s email. Subsequently, due to some change in my schedule at Bombay, I had to get my return ticket from Mumbai to Delhi changed and paid both – the date change...
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rahul8127
Jun 8, 2022
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Not able to rebook open tickets.

Address:Michigan

I have an open ticket and for the last 2 months I have been calling customer service to rebook my ticket and no one is helping me.
I need to know what it will take to rebook my tickets. They set up callbacks several times and no one reached out to me for that. The latest complaint ID is: 15811Q99. I did not get a call back yet. Ticket prices are going up and I need to rebook the tickets.

Etickets:
No.1:[protected]...
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Docshweta
Jun 8, 2022
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Refund not processed

Worst experience
Incompetent employees
I don’t how Air India can recruit such people
My ticket price was deducted twice from my account
I booked my ticket from Air India directly
After so many days I got reply we can’t able to retrieve your ticket from booking number provide ticket number
After sending ticket number they said you booked from agency though I booked directly from air India official...
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Docshweta
Jun 8, 2022
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Refund

Worst experience
Incompetent employees
I don’t how Air India can recruit such people
My ticket price was deducted twice from my account
I booked my ticket from Air India directly
After so many days I got reply we can’t able to retrieve your ticket from booking number provide ticket number
After sending ticket number they said you booked from agency though I booked directly from air India official...
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Arif Jan Ashraf Jan
Jun 8, 2022
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Refund delay - Air India Booking

Hi,
I just booked my tickets from Chicago to New Delhi on Nov 22, 2020 for 1410 dollars. I have mentioned the Eticket number here. I called BudgetAir regarding my refund amount as I cancelled the air ticket. They said that AirIndia is delaying the refund amount for cancellation. I called the Airindia team too and they said that the refund amount is IN PROGRESS. And I have to email del.[protected]@airindia.in to get the status on...
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khshahjahan
from YAIRIPOK, Manipur
Jun 6, 2022
Jun 6, 2022
This thread was updated on Jun 6, 2022
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Payment deducted from my bank account but ticket not issue

Website:Air india official website

Dear Sir / Madam,

I am writing to you to raise an issue about: Airlines

The issue that I have experienced was:
Amount was deducted from my bank account but ticket not issue and booking was made on 2nd June 2022 for the departure date of 7th June 2022 from imphal to delhi on AI890 Flight for 14:20hrs that was also in combined booking for two passenger as an amount of Rs10126
Name KHULLAKPAM SHAHJAHANbr...
+2 photos
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