Air India Complaints & Reviews

Feedback Form reference number
WB-DBOM[protected]

This Feedback form is dating back to 6th of May 2022.

I tried to book a ticket from Mumbai to Mangalore on 3rd of May. The intended date of travel was 13 of May 2022, AI 679. The ticket was not issued but the amount was deducted from my account. I contacted the bank and they have advised that the vendor has received the amount.

Over the...

Respected Sir/Madam

I would like to bring to your kind notice that I have booked a seat in Air-India flight AI-9675 through makemytrip website from Mumbai to Keshod on 12/06/2022. But, unfortunately, the flight on the said date was cancelled by Air-India and I was assured by Air-India staff to credit the flight ticket charges Rs.2665/- into my bank account within a week's time, but till date neither Air-India nor makemytrip...

Hi There. I took a flight from Toronto to Delhi and Delhi to Chennai on July 13. My first flight was terrible, my inflight entertainment wasn’t working and it was a 15+ flight and I had no means of entertainment not to mention the crew were absolutely great and really felt welcomed but it did not offset my basic expectation. To be honest, I paid 4000K CAD*(double the charge than usual economy) because I booked it at the last minute trusting...

I booked to travel HYD to JFK and JFK to HYD with PNR H5X0F-PNR
My return journey was on 20th May 2022.In March 2022 i called air india customer service, requested for cancel and keep open my return ticket.On july 12 th of 2022 i requested for refund of retrun journey ticket for 2 passengers.But unfortunately airindia could send Rs.6120 as refund for worth of Rs.69, 300 of return journey from JFK to HYD.
On what basis they calculated...

My name is Shaid yaseen Shareef, I booked flight tkt from Imphal to bangalore due to heavy rains my official program cancelled n i tried to prepone my flight it didn't happen and i cancelled my flight ticket on[protected] at that time airindia customer care person told me my ticket cancellation charges will be Rs. 3500+GST n remaining amount will be refunded to ur account. Till now[protected] i didn't get any refund from airindia. When I...

I booked flight tickets on 21 July 2022 for two passengers named as Mr. Deepak Bhatt and Mrs Bhawana Bhatt to travel from London to Delhi on 23 September 2022 and return flight date is on 6 November 2022.

The booking reference is LLJBJD and flight number is AI134 on 23 September 2022(London to Delhi), AI839 on 6 November 2022(Delhi to Hyderabad) and AI147 on 7 November 2022(Hyderabad to London).

For this...

I book four ticket airindia flight no AI-888 pnr no is JYVC6 blr to delhi 31/05/2022 booking date is 17/05/2022 and cancel date is also same by air india agent with full refund but refund come after cancellation charges apply. Many times I complaint against air india. But not resolve . 1) khamosh ticket no[protected] sunil kumar[protected] sandeep Sangwan[protected] hansika sangwan[protected] . I fill the feedback form...

Ref: R5LWKQ- I have not received a satisfactory response from Air India following my initial complaint on 11/06/2022.
I am very much frustrated and disappointed with the actions or lack of it by Air India...

Hello myself rakshith mohan i had booked my flight through air india on march last year, i had canceled the flight because my international travel got rescheduled, after cancellation i waited for 1 month after that i did calls and put mails to air india customer care, everytime i asked them they used to tell you will recieve in 2 days or 1 week and made it 1 year i have still not received my refund, they all are scammers I request everyone...

Myself, my wife and my son were travelling to Riyadh from Ahmedabad. We had an excess of one bag and Air India charged us 14660 INR upto Riyadh. but air India staff issued the manual ticket for the excess baggage. Air India staff told us at the counter that you still need to do re-checking at Mumbai airport.
The Saudi airline did not accept the manual excess baggage ticket as it was not showing in their electronic system. they do not...

I had a horrible flight of 14 hours from Sydney to Delhi where the infotainment system was not working and cabin crew was ignorant and rude to respond to my request.
While travelling back from Delhi to Sydney I missed to take my visa printout and when I checked with the airlines they were not helpful at all. When I reached out to Indian ticket booking counter the staff started saying the airline is taken over by TATA and we cannot...

I have traveled from Mumbai to kochi on 17/4/22. I have lost my boarding pass. I need duplicate boarding pass or any other travel proof for ta claim. My details are following
Name - Avinash Nikam and Ashwini Nikam
Tkt no[protected] and[protected]
Date of journey - 17/4/22 7 am
Flight - ai 691
Pls email my duplicate boarding pass or proof of traveling.
Email id [protected]@gmail.com
Mobile...

I am travelling from Hyderabad to Toronto.One of my check-In luggage bag didn't come with me on my flight.

After 2 days my bag got delivered to my home and I found out my laptop been missing from the bag.

When I checked with airline, they are just pointing fingers at Delhi airport and Delhi airport blaming airlines for it.And no one was able to provide me accurate information.

Its my work laptop...

Hope this time I will get a proper response from AirIndia :)

I had a flight from BBI- Delhi - Chicago - charlotte in April 25 and 26.

The flight from Delhi to Chicago was scheduled to dispatch at 2:25 am but it got delayed to 11 am. Again it got delayed and scheduled for 2 pm . Again it got delayed finally it departed from Delhi on 8 pm on April 26( initials scheduled 2:25 am). 18 hour delay.

Due...

I am Lakshmi Narayanan Potty, I wish to inform you that, I had Booked one Air Ticket for my Company Staff - MR, KANARAN SASI CK. From Delhi to Kozhikode on[protected] travelling date 0m[protected] flight Time is 05-45 AM FLIGHT No.AI425. BOOKING REFERENCE No, [protected].

THE TICKET FARE OF Rs.10996 WAS BEEN DEBITED FROM MY CREDIT CARD ACCOUNT. BUT THE TICKET IS NOT ISSUED. AND FURTHER WE HAD BOOKIED ANOTHER TICKET AS PER...

I booked my ticket through Yatra.com on 23rd of December 2021 from Bhubaneswar to Bengaluru in Air India (flight no. AI 739), with the Booking Reference Number[protected], Ticket No[protected] and Airline PNR - YQL1N. MY Travel date was Fri, 4 Feb, 2022, 14:50 and my ticket was booked on name of Mrs. Nirupama Rao (Adult) and Miss Annika Rao (Child). For that I paid Rs. 7, 703.00. After that on 18th of January 2022 I changed my travel...

I have travelled from New Delhi to NWA Arkansas, USA on 7th July early morning.
I had Air India IA-127 from New Delhi to Chicago and connecting United flight from Chicago to NWA(Bentonville, AR).
I called customer care to check for the Baggage policy as in United we can carry only one Check-in luggage.
I was clearly told that you can carry 2 check in luggage as per Air India policy at least until Chicago.
So...

I have applied on quicker for airport jobs in Hyderabad and after day I revived call that we had got your profile for this job but you need to deposit 2000 . And this is refundable.so i diposited and after that my interwiew was taken they said you have passed in interwiew now we will forward your profile but for this you have to submit 10, 500 and you will get refund day after. From here I get confused that why they are asking for big ammount...

AI 808 2nd March 2022 traveled from Mysore to Delhi & Baggage was damaged so made a complain at Delhi airport but till date no body is reverted after several follow-up now aq days given phone of Delhi Airport is unreachable.
FILE REFRENCE-DELAI75293/02MAR 2022/1901 GMT....

Dear Team
I have booked my Ticket No 098-[protected] for MCT-AMD-MCT and MCT-AMD dated. 24.06.2022 was rescheduled by Air India and which I cancelled and AMD-MCT dated 17.07.2022 flight was cancelled by Air India for both I have filled up Feedback form No. WB-IMCT[protected] and I had also made request through call center and they also register my case giving Case ID No 16384444....