Air India Complaints & Reviews

Myself, my wife and my son were travelling to Riyadh from Ahmedabad. We had an excess of one bag and Air India charged us 14660 INR upto Riyadh. but air India staff issued the manual ticket for the excess baggage. Air India staff told us at the counter that you still need to do re-checking at Mumbai airport.
The Saudi airline did not accept the manual excess baggage ticket as it was not showing in their electronic system. they do not...

I had a horrible flight of 14 hours from Sydney to Delhi where the infotainment system was not working and cabin crew was ignorant and rude to respond to my request.
While travelling back from Delhi to Sydney I missed to take my visa printout and when I checked with the airlines they were not helpful at all. When I reached out to Indian ticket booking counter the staff started saying the airline is taken over by TATA and we cannot...

I have traveled from Mumbai to kochi on 17/4/22. I have lost my boarding pass. I need duplicate boarding pass or any other travel proof for ta claim. My details are following
Name - Avinash Nikam and Ashwini Nikam
Tkt no[protected] and[protected]
Date of journey - 17/4/22 7 am
Flight - ai 691
Pls email my duplicate boarding pass or proof of traveling.
Email id [protected]@gmail.com
Mobile...

I am travelling from Hyderabad to Toronto.One of my check-In luggage bag didn't come with me on my flight.

After 2 days my bag got delivered to my home and I found out my laptop been missing from the bag.

When I checked with airline, they are just pointing fingers at Delhi airport and Delhi airport blaming airlines for it.And no one was able to provide me accurate information.

Its my work laptop...

Hope this time I will get a proper response from AirIndia :)

I had a flight from BBI- Delhi - Chicago - charlotte in April 25 and 26.

The flight from Delhi to Chicago was scheduled to dispatch at 2:25 am but it got delayed to 11 am. Again it got delayed and scheduled for 2 pm . Again it got delayed finally it departed from Delhi on 8 pm on April 26( initials scheduled 2:25 am). 18 hour delay.

Due...

I am Lakshmi Narayanan Potty, I wish to inform you that, I had Booked one Air Ticket for my Company Staff - MR, KANARAN SASI CK. From Delhi to Kozhikode on[protected] travelling date 0m[protected] flight Time is 05-45 AM FLIGHT No.AI425. BOOKING REFERENCE No, [protected].

THE TICKET FARE OF Rs.10996 WAS BEEN DEBITED FROM MY CREDIT CARD ACCOUNT. BUT THE TICKET IS NOT ISSUED. AND FURTHER WE HAD BOOKIED ANOTHER TICKET AS PER...

I booked my ticket through Yatra.com on 23rd of December 2021 from Bhubaneswar to Bengaluru in Air India (flight no. AI 739), with the Booking Reference Number[protected], Ticket No[protected] and Airline PNR - YQL1N. MY Travel date was Fri, 4 Feb, 2022, 14:50 and my ticket was booked on name of Mrs. Nirupama Rao (Adult) and Miss Annika Rao (Child). For that I paid Rs. 7, 703.00. After that on 18th of January 2022 I changed my travel...

I have travelled from New Delhi to NWA Arkansas, USA on 7th July early morning.
I had Air India IA-127 from New Delhi to Chicago and connecting United flight from Chicago to NWA(Bentonville, AR).
I called customer care to check for the Baggage policy as in United we can carry only one Check-in luggage.
I was clearly told that you can carry 2 check in luggage as per Air India policy at least until Chicago.
So...

I have applied on quicker for airport jobs in Hyderabad and after day I revived call that we had got your profile for this job but you need to deposit 2000 . And this is refundable.so i diposited and after that my interwiew was taken they said you have passed in interwiew now we will forward your profile but for this you have to submit 10, 500 and you will get refund day after. From here I get confused that why they are asking for big ammount...

AI 808 2nd March 2022 traveled from Mysore to Delhi & Baggage was damaged so made a complain at Delhi airport but till date no body is reverted after several follow-up now aq days given phone of Delhi Airport is unreachable.
FILE REFRENCE-DELAI75293/02MAR 2022/1901 GMT....

Dear Team
I have booked my Ticket No 098-[protected] for MCT-AMD-MCT and MCT-AMD dated. 24.06.2022 was rescheduled by Air India and which I cancelled and AMD-MCT dated 17.07.2022 flight was cancelled by Air India for both I have filled up Feedback form No. WB-IMCT[protected] and I had also made request through call center and they also register my case giving Case ID No 16384444....

This is with reference to my flight with pnr HCY16, ticket number[protected]. I had my flight on 28 March at 10.30am from Kolkata to Delhi, and then a connecting flight from Delhi to Dehradun at 6.30pm.
I reached the airport at 9.37am & did not have checkin bag, so i just had to collect my boarding pass and go for security check directly. But, the Air India staff very rudely told me that i would not be allowed to board the flight...

Myself and my family traveled in Air India AI 134 from London to Delhi on Tuesday 14th June 2022. I had a piece of long gold chain with Peacock pendent in my bag and it’s missing. Really appreciate if you guys can help me locate my jewelry.

Passenger name: Pratima Hallyal...

Mr01 mch 10jul/1352 fwd bomai tag match tn/ai686459

- nm surana/riddhi

- tn ai686459

- xt ai957456

- os bomai

- fw delai/ewrai

- fd ai638/09jul/ai191/10jul

- fo ai864/10jul/ai105/11jul

- fb 1 - fs bom - ag bhavesh - hc y

- si01 delai pls ensure connection

- tx delllai/dell3ai/ewrllai/bomdsai...

Travelling from Delhi to Jabalpur 9I691 (13 July 2022)
Flight delayed by 3 hours without any notification
Checked at counter, no reason for not communicating on time.
Pathetic service
PNR X9NP6Q...

I booked 3 tickets on 31st may and the payment was deducted but didn't receive any tickets. I have filled the feedback form, mailed them and called them also. Nothing is working. It's been over a month and I have not received the refund. Can any one help...

Respected Sir,

I was supposed to travel with my Wife and Son(Ayush Kakkar) to Singapore from 12th Jun to 20th Jun-22. We got last minute set back from Air India where they refused to issue boarding Pass to my son as he was vaccinated with Corbevax which is not approved by WHO and Singapore does not allow it. Therefore my Son (Ayush Kakkar) couldn’t travelled to Singapore.

Passenger Airline PNR Ticket Numberbr...

Air India PIR File number : BOMAI 51058
AirIndia employee Mr. Rohit made the PIR, he put the stamp at custom and he gave me the copy of PIR, his mobile number is :[protected] and this guy kept my both original tags with him. So I have only photos (attached).

First bag is a Kamiliant made brown color and the second bag is an American Tourister blue/red/white color with a football print (photos attached).
Also...

It seems by me your no any operator of customer support is trained to issue the ticket against Open for use pnr. I lost about 8 hours today to issue the same ticket but no any operator solve my problem. Please help me for the same.
Rabindra Kumar Sarda
Mob.[protected]...

Hi Team,

Please help me to find my bag lost by AIR INDIA Flight AI990 from Kuwait to Mumbai on 5th July 2022.

My All Major Important Documents was there at Baggage.

I already raise complain and attaching here the receipt....