Air India Complaints & Reviews

This is in reference to my visit to hyderabad by Air India on 28.07.2011 where we were distributed coupons regarding offering of internation branded products through Airbazar in association with AVA Merchandising solutions pvt Ltd. They offered me a wrist watch of Paul Philippe @ INR 599 which was to be collected from AVA Sales point. I had purchased one wrist watch with invoice number AIHYD-2888. But the point is this they are selling a...

I was travelling from London to hyderabad in Air-India flight, flight no AI-130. It was indirect flight, i got down in mumbai and i have taken the luggage. Again i went to customs they opened my baggage and they checked everything and i was not taking too much luggage, but the customs people asked me to pay bribe for them. They took 2000 rs from me and when i came home and checked my luggage onw of my Iphone4 was missing. I have called to...

Dear Sir
I attached all the details of mail which I send repeatedly to airindia for refund of my money 45000 which I book for ticket online.Please see all the mail for PNR and name of canceled passengers.
----- Forwarded Message ----
From: SOUMYA RANJAN DAS <[protected]@yahoo.co.in>
To: [protected]@airindia.in
Cc: [protected]@airindia.in
Sent: Thu, 23 June, 2011 12:42:53 PM
Subject: Complain...

I have booked 6 tickets for my family from Gwalior to Delhi for journey date 29 may 2011 vide PNR NO Y6NSQ,Web ref AIBE752282 for flight no.AI 422 in Rs.17010/- after having boarding pass the air india staff told that your booking has been refunded as showing by our system. When we have not requested for the refund, then We have to take fresh tickets from the counter in Rs.19800/- and performed journey on same seat no as were booked earlier....

Air india is offering Gist on scratch card during flight. There a wrist watch of brand "Paul Phillippe" has been offered against Rs. 599, which I had collected from AirBazar at Delhi airport on 04 July 2011. But, on returning, I found, there is no such brand with this spelling. I seach for the make, country and serial no. on the watch, which was absent. So, i feel I have been cheated by Air India, a reputed Airlines, and I am sure,...

I had cancelled my ticket on 23rd May 2011. I've received my refund still. I've mailed them on their ecommerce site as asked by customer care to no avail. Ticket Details

Flt AI804 Tue, 31 May 2011, 05:45 Bengaluru - Delhi
Ticket No. 098-[protected]

Booking was done online through Airindia website.

Regards
Kartekay Sharma
[protected]@gmail.com...

I was booked online Two air Tickets (Dubai-Kolkata Journey dt.30.09.2011) PNR: Z5Y2T and (Kolkata-Dubai Journey dt.11.11.2011)PNR:Z5T1J. But unfortunately for my personal reasons, I had cancelled my both tickets through Air India Kolkata office. They had asked me to send a mail for refund amount. So, as per their advice I was mailed to [protected]@airindia.in on dated 24.06.2011, 28.06.2011, 29.06.2011 and 05.07.2011 with some queries and also...

I have cancelled my wife and child's online ticket booking and Emailed Air India for refund on 06 June 2011. I have not rrecieved any response from Air India. I am calling everyday Air India but no one answering the telephone. Please help.

Travelers Name:
VIJNHA PRASOOTHAN
PARTHIP PRASOOTH
Booking reference no (PNR): YETC1
Web Reference: AIBE346089
Issuing Airline: Air India Ltd.br...

I had booked e ticket (Y1L2J) on Air India flight AI 506 for 10th June 2011 from Dehi to Bangalore. On the date of jouney I was informed by Air India that my flight was cancelled. I confirmed the cancellation by calling Air Indias toll free number and also through flight status from AIs website. As I am a central government employee and it is mandatory that I should travel by AI only on my official tours, I requested them to make alternate...

Hello Sir,
I had booked tiket for Singapore from Air Indai for journey date 07/05/2011 and flight was cancelled on consequtive daya on 07/05/2011 and 08/05/2011 which forced me to book cancel the ticket and choose other options.
But till as on date refund for the same is not made and no satisfactory answer are given as ticket is booked online.
Plese Help........

Hi, i cancelled an Air India ticket (IND-SIN), more than a month back, however, i haven't received the refund amount. I made the payment through credit card.
Could you please look into the matter?
Booking reference no (PNR): HB7BT
Web Reference: AIBE630575

I've been trying to call the air india customer care, however, either no one answers the phone, or the phone is engaged.

Ashish...

DEAR SIR,
I HAD BOOKED AIR INDIA TICKETS FROM DIMAPUR TO DELHI VIA KOLKATA FOR TRAVELLING ON 30 APR 2011.ON THE DAY OF JOURNEY, AFTER ENQUIRYING FROM AIR INDIA CUSTOMER CARE I FOUND THAT ALL THE FLIGHTS OPERATING BETWEEN KOLKATA AND DELHI HAVE BEEN CANCELLED DUE TO INDUSTRIAL UNREST(STRIKE). THEREFORE ,I CANCELLED MY TICKET FROM KOLKATA TO DELHI AND BOOKED TICKET ONLINE IN SPICEJET FOR RS 5009/-.
BUT AT THE...

Dear sir/madam
i made a booking in air india online for a single journey from dubai to chennai on 21st feb 2011(journey date on 26th march 2011).I wanted to amend my travel date online but i couldnt.Air India asked me to do the amendments online by sending an email to www.ecommerce.in.no reply for my email till date.but i amended it and rescheduled it to 6th april 2011 in Chennai-Egmore office and later the booking was cancelled...

I highly regret to inform you I have not received any information in regarding to the below matter till today since 11/06/2011 from your end and the amount have not been credited to my account till today. Your customer care numbers are also no giving any response they ask to to contact the on[protected]the number is dead for last 8-9 days) and other number[protected]in this number no one is picking the line it is continuesly ringing)...

I have cancelled two tickets on 27-APR-2011, which was booked for travelling from singapore to india(delhi) and india (delhi)to singapore

PNR Number: Booking reference no (PNR): J53XH
Ticket Number:098-[protected]
Name: Avnish Yadav

Till now i have not got my money, even though i have chased and called each and every days, every time i got ansswers that this will refund in 15 days or please contact...

Dear Sir/Madam,

I booked flight ticket from Delhi to Imphal in the month of April 2011 for Delhi (DEL) to Imphal (IMF) for Air India flight AI889 scheduled for depurture on 02 May 2011. But the flight was cancelled by the airlines due to their strike. Upon enquiry on 5/5/11 to their toll free number, I was informed that I would get the refund in two weeks. I also wrote an email to ecomerse as instructed. After 3 weeks, I was...

Have not received any resolution for below compliant.
sonia.sh on Aug 26, 2010


Refund & Strict action
June 27 : The problem started the day there was some online issue with Air india express website when we were trying to reschedule the booking( of my brother – Amit Sharma ) because of personal emergency but were unable to do so due to website issue. Booking details given below
Name -...

Sir,
I had booked AI flight no. 9808 from jabalpur to delhi through cleartrip.com. As my final destination was chandigarh, acd the above flight was scheduled to reach delhi at 14:55, i booked Go- Air flight no G8-144 scheduled to depart at 17:40 hrs(Trip ID [protected]). My flight to delhi was delayed by 3 hrs and reached delhi at 18:45 hrs and I could not catch the next flight so I got it cancelled.I went to New delhi through metro(Rs....

very bad experience..avoid this airline...

sir,i had booked a ticket in indian airlines for srinagar delhi & delhi bagdogra 0f 30/04/2011& 31/04/2011.but at last moment i had to cancell the ticket due to strike & i booked ticket in kingfissher & jet airways.i was informed by delhi toll free no. that ltc-80 rate for srinagar was Rs 6408/-on 30/04/2011.& delhi bagdogra was Rs 10360/-.but when i return back to srinagar on 02/06/2011,i asked the city office to give...