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Air India Complaints & Reviews

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Updated: Jan 24, 2025
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Air India reviews & complaints page 153

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K
kartekay
from Bengaluru, Karnataka
Jul 9, 2011
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Cancellation Refund

Address: Bangalore, Karnataka

I had cancelled my ticket on 23rd May 2011. I've received my refund still. I've mailed them on their ecommerce site as asked by customer care to no avail. Ticket Details

Flt AI804 Tue, 31 May 2011, 05:45 Bengaluru - Delhi
Ticket No. 098-[protected]

Booking was done online through Airindia website.

Regards
Kartekay Sharma
[protected]@gmail.com...
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S
Surendra Nath Roy
Jul 8, 2011
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Refund of Cancelled Tickets

I was booked online Two air Tickets (Dubai-Kolkata Journey dt.30.09.2011) PNR: Z5Y2T and (Kolkata-Dubai Journey dt.11.11.2011)PNR:Z5T1J. But unfortunately for my personal reasons, I had cancelled my both tickets through Air India Kolkata office. They had asked me to send a mail for refund amount. So, as per their advice I was mailed to [protected]@airindia.in on dated 24.06.2011, 28.06.2011, 29.06.2011 and 05.07.2011 with some queries and also...
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P
Prasoothan
Jul 8, 2011
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Cancellation Refund not received

I have cancelled my wife and child's online ticket booking and Emailed Air India for refund on 06 June 2011. I have not rrecieved any response from Air India. I am calling everyday Air India but no one answering the telephone. Please help.

Travelers Name:
VIJNHA PRASOOTHAN
PARTHIP PRASOOTH
Booking reference no (PNR): YETC1
Web Reference: AIBE346089
Issuing Airline: Air India Ltd.br...
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M
mnrmelur
from Mumbai, Maharashtra
Jul 1, 2011
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Non refund of ticket fare of cancelled flight

Address: Karnataka

I had booked e ticket (Y1L2J) on Air India flight AI 506 for 10th June 2011 from Dehi to Bangalore. On the date of jouney I was informed by Air India that my flight was cancelled. I confirmed the cancellation by calling Air Indias toll free number and also through flight status from AIs website. As I am a central government employee and it is mandatory that I should travel by AI only on my official tours, I requested them to make alternate...
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L
lomes60
from Mumbai, Maharashtra
Jun 25, 2011
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Refund Not Received for Canceled Ticket

Address: Mumbai City, Maharashtra

Hello Sir,
I had booked tiket for Singapore from Air Indai for journey date 07/05/2011 and flight was cancelled on consequtive daya on 07/05/2011 and 08/05/2011 which forced me to book cancel the ticket and choose other options.
But till as on date refund for the same is not made and no satisfactory answer are given as ticket is booked online.
Plese Help........
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A
ashish.khattar
from Chennai, Tamil Nadu
Jun 23, 2011
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Ticket Cancellation Refund not received

Hi, i cancelled an Air India ticket (IND-SIN), more than a month back, however, i haven't received the refund amount. I made the payment through credit card.
Could you please look into the matter?
Booking reference no (PNR): HB7BT
Web Reference: AIBE630575

I've been trying to call the air india customer care, however, either no one answers the phone, or the phone is engaged.

Ashish...
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B
bjeetsingh
from Delhi, Delhi
Jun 22, 2011
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LOSS OF UNUTILISED TICKET FARE DUE TO LAST MINUTE RESCHEDULING OF AIR INDIA FLIGHT.

Address: Dimapur, Nagaland

DEAR SIR,
I HAD BOOKED AIR INDIA TICKETS FROM DIMAPUR TO DELHI VIA KOLKATA FOR TRAVELLING ON 30 APR 2011.ON THE DAY OF JOURNEY, AFTER ENQUIRYING FROM AIR INDIA CUSTOMER CARE I FOUND THAT ALL THE FLIGHTS OPERATING BETWEEN KOLKATA AND DELHI HAVE BEEN CANCELLED DUE TO INDUSTRIAL UNREST(STRIKE). THEREFORE ,I CANCELLED MY TICKET FROM KOLKATA TO DELHI AND BOOKED TICKET ONLINE IN SPICEJET FOR RS 5009/-.
BUT AT THE...
+3 photos
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Y
yuven0606
from Mumbai, Maharashtra
Jun 19, 2011
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REFUND FOR TICKET CANCELLATION

Dear sir/madam
i made a booking in air india online for a single journey from dubai to chennai on 21st feb 2011(journey date on 26th march 2011).I wanted to amend my travel date online but i couldnt.Air India asked me to do the amendments online by sending an email to www.ecommerce.in.no reply for my email till date.but i amended it and rescheduled it to 6th april 2011 in Chennai-Egmore office and later the booking was cancelled...
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Y
yugprabha
from Mumbai, Maharashtra
Jun 16, 2011
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Non Receipt of Fund

Address: Mumbai City, Maharashtra

I highly regret to inform you I have not received any information in regarding to the below matter till today since 11/06/2011 from your end and the amount have not been credited to my account till today. Your customer care numbers are also no giving any response they ask to to contact the on[protected]the number is dead for last 8-9 days) and other number[protected]in this number no one is picking the line it is continuesly ringing)...
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A
avnish.yadav
Jun 13, 2011
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AIR TICKET REFUND MONEY NOT REFUND TILL NOW

Address: Delhi

I have cancelled two tickets on 27-APR-2011, which was booked for travelling from singapore to india(delhi) and india (delhi)to singapore

PNR Number: Booking reference no (PNR): J53XH
Ticket Number:098-[protected]
Name: Avnish Yadav

Till now i have not got my money, even though i have chased and called each and every days, every time i got ansswers that this will refund in 15 days or please contact...
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R
roshyama
from Dehra Dun, Uttarakhand
Jun 13, 2011
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Refund

Dear Sir/Madam,

I booked flight ticket from Delhi to Imphal in the month of April 2011 for Delhi (DEL) to Imphal (IMF) for Air India flight AI889 scheduled for depurture on 02 May 2011. But the flight was cancelled by the airlines due to their strike. Upon enquiry on 5/5/11 to their toll free number, I was informed that I would get the refund in two weeks. I also wrote an email to ecomerse as instructed. After 3 weeks, I was...
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S
sonia.sh
from Noida, Uttar Pradesh
Jun 13, 2011
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Refund & Strict action

Address: Delhi

Have not received any resolution for below compliant.
sonia.sh on Aug 26, 2010


Refund & Strict action
June 27 : The problem started the day there was some online issue with Air india express website when we were trying to reschedule the booking( of my brother – Amit Sharma ) because of personal emergency but were unable to do so due to website issue. Booking details given below
Name -...
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R
ratnathkr
from Jalandhar, Punjab
Jun 13, 2011
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harassment due to delay of flight

Address: Chandigarh

Sir,
I had booked AI flight no. 9808 from jabalpur to delhi through cleartrip.com. As my final destination was chandigarh, acd the above flight was scheduled to reach delhi at 14:55, i booked Go- Air flight no G8-144 scheduled to depart at 17:40 hrs(Trip ID [protected]). My flight to delhi was delayed by 3 hrs and reached delhi at 18:45 hrs and I could not catch the next flight so I got it cancelled.I went to New delhi through metro(Rs....
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T
traveltravel
from bangalore, Karnataka
Jun 8, 2011
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worst customer service

Address: Bangalore, Karnataka

very bad experience..avoid this airline...
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C
chandraprabhat
from Karad, Maharashtra
Jun 8, 2011
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latest rate of ltc-80

Address: Srinagar, Jammu and Kashmir

sir,i had booked a ticket in indian airlines for srinagar delhi & delhi bagdogra 0f 30/04/2011& 31/04/2011.but at last moment i had to cancell the ticket due to strike & i booked ticket in kingfissher & jet airways.i was informed by delhi toll free no. that ltc-80 rate for srinagar was Rs 6408/-on 30/04/2011.& delhi bagdogra was Rs 10360/-.but when i return back to srinagar on 02/06/2011,i asked the city office to give...
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N
nvramana
Jun 7, 2011
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FAILURE TO REFUND

Address: Hyderabad, Andhra Pradesh

Booked two tickets HYDERABAD to Abu Dhabi sector for travel on 2nd may, 2011. Due to AI strike, cancelled the flights. No refunds given eventhough promissed by them.
Total claim: 21,516 the actual cost of ticket plus the rerouting charges
NARRA VENKATA RAMANA
Ticket no:[protected]
Booking reference no (PNR): HGE39
Web Reference: AIBE535346
Issuing Airline: Air India Ltd.
Issued date:...
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H
hites42
from Mumbai, Maharashtra
Jun 7, 2011
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flight time changed without information

Address: New Delhi, Delhi

hi,
they are changed my flight amd timing without any information first they given flight no.

ONWARD (New Delhi - Hyderabad) Total Journey Time : 2hr 00min

Air India
AI - 544 New Delhi Hyderabad Duration Airline PNR Confirmed
13:35 Tue 07 Jun 11
IGI Airport 3
15:35 Tue 07 Jun 11
Rajiv Gandhi Intl Airport 2 hrs 00 min HT6PG

then when i am...
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V
VARINDER PAL SINGH
from Chennai, Tamil Nadu
Jun 7, 2011
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REFUND OF AIR TICKET

Address: Ferozepur, Punjab

I am very unsatisfy with the customer care.I had booked online four tickets from Amritsar to Sharjah on 20 may 2011 with the web refrence no.AIBE743324 in the name VARINDER PAL SINGH Ticket no.[protected] and ARCHNA SINGH,AMANDEEP,KARANPAL SINGH.The AMRITSAR TO SHARJAH flight cencelled by air india.This ticket has now been canceled through AIR INDIA office sector 34 CHANDIGARH on 30th of May.I would like the refund to be credited back to...
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M
murthy_ksn
Jun 6, 2011
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Refund of Cancelled Air Ticket of Air India/Indian Airlines

Address: Andhra Pradesh

Dear Sir

I am an NRI. My issue is about non-refund of cancelled IA Ticket. Please see e- mail sent to them. I am not getting response despite reminders. I AM UNABLE TO SEND THE ATTACHMENT SENT WITH E-MAIL BELOW, BECAUSE OF SIZE RESTRICTIONS. APPRECIATE IF REFUND IS MADE URGENTLY AS TICKET WAS CANCELLED MORE THAN 3 MONTHS BACK. THANKS AND REGARDS

From: kambhampati srimannarayana murthy <[protected]@yahoo.com>br...
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V
viks_20feb
from Patna, Bihar
Jun 3, 2011
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Online ticket booking

Address: Patna, Bihar

I booked six tickets in AI-467 for June 16, 2011 (Delhi to Kochi) amounting to Rs. 41010, from online ticket booking system of Air India. However, during the booking my account with ICICI bank has been debited by Rs. 41035 (Rs 41010 for ticket and Rs. 25/- for service provider) but ticket could not be generated. Now i am continuously trying to follow up with Air India but no body is helping me out.

Kindly suggest me what to...
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