Air India Complaints & Reviews

very bad experience..avoid this airline...

sir,i had booked a ticket in indian airlines for srinagar delhi & delhi bagdogra 0f 30/04/2011& 31/04/2011.but at last moment i had to cancell the ticket due to strike & i booked ticket in kingfissher & jet airways.i was informed by delhi toll free no. that ltc-80 rate for srinagar was Rs 6408/-on 30/04/2011.& delhi bagdogra was Rs 10360/-.but when i return back to srinagar on 02/06/2011,i asked the city office to give...

Booked two tickets HYDERABAD to Abu Dhabi sector for travel on 2nd may, 2011. Due to AI strike, cancelled the flights. No refunds given eventhough promissed by them.
Total claim: 21,516 the actual cost of ticket plus the rerouting charges
NARRA VENKATA RAMANA
Ticket no:[protected]
Booking reference no (PNR): HGE39
Web Reference: AIBE535346
Issuing Airline: Air India Ltd.
Issued date:...

hi,
they are changed my flight amd timing without any information first they given flight no.

ONWARD (New Delhi - Hyderabad) Total Journey Time : 2hr 00min

Air India
AI - 544 New Delhi Hyderabad Duration Airline PNR Confirmed
13:35 Tue 07 Jun 11
IGI Airport 3
15:35 Tue 07 Jun 11
Rajiv Gandhi Intl Airport 2 hrs 00 min HT6PG

then when i am...

I am very unsatisfy with the customer care.I had booked online four tickets from Amritsar to Sharjah on 20 may 2011 with the web refrence no.AIBE743324 in the name VARINDER PAL SINGH Ticket no.[protected] and ARCHNA SINGH,AMANDEEP,KARANPAL SINGH.The AMRITSAR TO SHARJAH flight cencelled by air india.This ticket has now been canceled through AIR INDIA office sector 34 CHANDIGARH on 30th of May.I would like the refund to be credited back to...

Dear Sir

I am an NRI. My issue is about non-refund of cancelled IA Ticket. Please see e- mail sent to them. I am not getting response despite reminders. I AM UNABLE TO SEND THE ATTACHMENT SENT WITH E-MAIL BELOW, BECAUSE OF SIZE RESTRICTIONS. APPRECIATE IF REFUND IS MADE URGENTLY AS TICKET WAS CANCELLED MORE THAN 3 MONTHS BACK. THANKS AND REGARDS

From: kambhampati srimannarayana murthy <[protected]@yahoo.com>br...

I booked six tickets in AI-467 for June 16, 2011 (Delhi to Kochi) amounting to Rs. 41010, from online ticket booking system of Air India. However, during the booking my account with ICICI bank has been debited by Rs. 41035 (Rs 41010 for ticket and Rs. 25/- for service provider) but ticket could not be generated. Now i am continuously trying to follow up with Air India but no body is helping me out.

Kindly suggest me what to...

Subject – Non refund of cancelled ticket fare

Sir/Madam,


We had got our tickets booked through internet and our schedule departure was on 8th May, 2011. However, due to the strike of Air India Pilots, our flight got cancelled and we were informed by the Customer Care Executive (Enquiry No. 1407) that the total amount will be refunded by Air India within 15 days time. However, 25 days have passed,...

I had marked the below mail with scanned copy sealed by Air India Official to "[protected]@airindia.in" on 19-May-11 and i have not received a revert for the same.
============================================
D/A:

This mail is regarding the flight No: AI-657 ( Del - Calicut ) which was cancelled on 30-Apr-11

My Mother was scheduled to travel in the flight which got cancelled

Passenger...

I have bokked e-ticket in air india through ICICI bank online banking (bil/[protected]/Siva che/Airindia_mici1 on 27/04/2011) for travel from chennai to singapore on 08th may'2011 (ai358)and return on 23rd may'2011 (ai347) through their website (www.Airindia.In) on 27th apr'2011 and due to name mistake the ticket was cancelled on 30th apr'2011 by sending request mail to [protected]@airindia.In as well as via customer care...

I have made booking from Bangalore to Kolkata for 2nd May but due to the Pilot strike the flight was cancelled.

I have waited for a long time to get the refund and also called customer care many times but i have not received it till today.

Also i am very much displeased with the customer care service.

Could you look into it to get full refund of the ticket. Tickets details are mentioned below:br...

i have book a ticket from air india, ahmedabad to dubai with one stop at mumbai,,,,,,,,,, my emigration is in bombay,,,,,,,,,,, in the immigration cleareance is not done bue to ECNR stamp not in my passport, so i have to come back, at mumbai airport i conform with the office of air india about the refund of my airfair,,, they inform me k i have to contect my booking agency and told them to apply for the refund,, after some day they inform...

I travelled from NeyYork (JFK) to Bangalore via New Delhi on 20th May 2011 with Air India flights details below:
New York to New Delhi - AI 102
New Delhi to Bangalore- AI 504
I had checked two pieces of baggages at JFK to received at Bangalore. I did not receive any of my checked in baggage at Bangalore and complained to Bangalore airport baggage care authorities. I was told that I would get my baagege in 1-2 days. But...

Dear Sir,

On the night of 12th May'2011, I happened to travel by Air India Flight AI 802 fromn Chennai to Delhi. On board, along with meals, I got a scratch card to win prozes. When I did scratch it, I was happy to know that I had won a watch worth Rs 4000 as the AVA Company claimed thew MRP around Rs 4000/-. However, they did not gave it absolutely free. I was charged a sum of Rs 599/- as handling charges. As they claimed...

Dear sir/s

I am an NRI resident of MUSCAT OMAN since past 7-8 years
Myself & my wife had a return trip flight (26th april-29th april) confirmed bookings from Muscat to Tirupati by AIR INDIA which was cancelled due to PILOT strike & with lots of struggle & difficulties i was able to reach back to Muscat , but one day late , due to which i had to bear several losses (Rs 39,000 plus) details for which are explained...

Hi,
I was holding booking through e ticket (booking Ref. VT26NQ) by Air India Flight AI 601 for a journey on 29th April from Mumbai to Delhi. On 29th April due to Air India strike AI-601 got cancelled and the Airport Authority Officer stamped on my e-ticket for full refund with a verbal assurance by tomorrow morning full ticket amount will be transfer to your account. Please note that I am following it up since 30th of April and refund...

Dear Sir,

Please refer to below chain of mails sent to various email addresses given by Air India personals, however after a month of follow up I have not recieved a single reply, I am not sure if someone is even reading these mails, I would like to request you to look into this mater and help me to resolve it.

Hope I will get some solution here...

Thanking You,

Vijay Dhutalebr...

The Erring pilots of the Air India have to be taught a lesson , i mean by privatising the organisation within no time that is ony ultimate solution to teach them a lesson even though the passengers have not opting the air india nowadays, a day will come where in one day they will be n o where, even the air india is entertaining them, it is a national waste, since the private airlines like jet airways, the kinfgisher etc providing a clean,...

i was to travel from air india flight no. AI765 from kolkata to chennai on 27th april 2011. at around 4.00p.m when i was about to leave for the airport i got a message on my mobile that the flight has been cancelled and please call the customer care for other travel arrangements. when i called the air india customer care they confirmed me that the flight has been cancelled and they can shift me to the next day flight to chennai. i told them...

I had booked ticket for my collegue, Mr Hirendra Assudani in AI 850 from Pune to Delhi for 26 Mar 11. However i had called up Air India Customer Care (toll free number) and got this ticket cancelled (E Ticket[protected], PNR YFGS2) on 18 Mar 11.
I have tried calling all the relevant phone numbers provided by customer care operator but haven't been able get the refund back till now. I want that the refund may be deposited in...