Air India Complaints & Reviews

Respected Sir/Madam,

I had booked two tickets from EWR to Mumbai and tickets were expired on Aug 01 ,2009 due to some miscommunication.

I keep on calling and mailing both India and USA customer care/reservation representatives, but so far I did not get any response. India office told me to contact USA office and USA office told me to contact India office. It is almost 6 months after the expiry date, but still...

I am a Cenrtal Govt. Employee and I have travelled on LTC from Patna to Mumbai by Air India on LTC-80 Scheme. The detail of my travel is as follow: -

Ticket No. 058 [protected]
PNR No. VXPPFC
Date of Travel 22/12/2009
Patna to Delhi by IC-410
Delhi to Mumbai by IC-863
Total fare paid = Rs. 12,033/-
The ticket is issued by DBA, Air India on 6/11/2009.

Now, our Account...

Dear Sir

I wish to bring to your notice that I have incurred a loss of nearly Rs 20,000 due to a delay at Air India's end. Please find attached the details:

I deeply reget to inform you that I was inconvenienced due to the delay in your flight IT 613 from Ahmedabad to Mumbai on the 31st of December 2009.

Attached are the details of my flight:
AI631 AHMD - MUMBAI Departure time: 3:05...

hi
the complaint is about AIR INDIA
till today approximately after 1 months my complaint is still pending
nobody from airline has contacted or mailed
i gave my complaint at mumbai airport office (air india duty manager) and twice i have mailed that to their mail id
[protected]@airindia.in
once the mail ID acknowledged and said they will get back but i never recieved any mail from this ID then afterbr...

I travelled Air India on 2nd Oct 2008. My flight was scheduled at 8 in the morning.A night before i received a call stating my flight has been rescheduled to 9 o'clock.My flight was from Mumbai to Ranchi.I stay at Pune. I left from Pune at 3 in the morning.While on my way to Mumbai Call centre guys called up and said my flight was at 12 from Delhi.This irritated me.I called back and they said my flight has already taken off from Mumbai.This...

Hi,

I have booked ticket from Kochi to Mumbai on 06 Nov,2009 for the travel on 01 Jan,2010 from Ezeego.com website.

Details of booking are as below :

Passenger name: Rinku

Flight name : AI 691

Departure time : 2015(from Kochi)

Arrival time : 2200( at Mumbai)

Email id : praveen.[protected]@yahoo.com

Mobile number: [protected]br...

Sir,
Iam a central Govt emloyee and I availed LTC to North east India( as per LTC -80 scheme) After tour I submitted my claims and my office admitted only fare as per the list available with the office (dated 6th January ,2009).After this date Air india revised the fare several times and there is was no consolidated list available in Air india site or any other site.Most of the govt department keeping the old list and admitting only...

Air India...the more you think about it...the more you hate it ! What else can I say ? I am a student in the University of Kansas. I was coming back to India for the Christmas break after a wonderful first semester...and little did I know that this "sweet" trip would unravel one of my worst nightmares....

I boarded AI 102 from NY and was on my way to Calcutta...I chose 17K as my seat number for this flight months...

Please refer to my complaint vide file no. DELAI27869/19DEC09/1845GMT. I alongwith my wife and daughter came by AI 120 FLIGHT from (Brussels by Brussels Airlines) via Frankfurt by AI 120 on 19th Dec09. I did not recieve my three checked in baggages. Despite filing the complaint at Airport, I have not received any response from you. Even after calling your office I was told that the Frankfurt office did not send any reply about the status....

I was travelling from Kolkata to New York JFK via Delhi in Air India on 7th Dec 2009.My luggage was checked in till JFK in Kolkata.But on arriving at JFK I found my luggage did not arrive.This happened with most of the passengers who boarded from kolkata.Then I logged a lost luggage complaint at JFK on 8th Dec morning NY time with refernece number JFKAI17321/08DEC0971207GMT.I gave the address and the contact person name of my stay in Bogota,Colombia...

I made an internet E-TICKET in Air India website bearing PNR number JFT5J from Delhi to Mumbai. When I approached the check -in desk the airline staff indicated that my PNR is cancelled and issued to kolkata. I was surprised and rather showed them my booking detials. Still I could not fly to Mumbai.

I want a compensation towards this as the Air line never approached me to help me out even after sweetly charging me for the...

I travelled from Phoenix to Chennai with my wife in Air India AI126 on Dec 5th. I checked in 5 baggages at the Phoenix Sky Harbour Intl Airport. I paid penalty of $350.00 for 1 extra baggage and extra weight in 1 baggage.

When I reached the chennai airport, none of the 5 bags were delivered to me. I gave a complaint and opted to come and collect it in the airport as soon as the bags are available. I collected 3 bags, 1 bag...

Dear Sir,

3 Tickets were booked to buy Air India Tickets on 02nd Dec 09 using my Credit Card number [protected] with Exp date 03/12 Fraudulantly.

Below are the details

[protected]DEC[protected]DEC-09 AIR INDIA 4,655.00
[protected]DEC[protected]DEC-09 AIR INDIA 4,655.00
[protected]DEC[protected]DEC-09 AIR INDIA 5,580.00

I learnt of these fraudulant use...

I booked packing and Moving of my House Hold goods from Kolkata to Cuttack via this Air India Movers and Packers operating at Kolkata (Mr Vikas Kumar, cell:[protected]) on 7th Dec 2009. While transfering I opted for 3% comprehensive insurance of my goods and an amount of INR 3870 was paid to him for the National Insurance policy which he was supposed to get it done that very day.But he ran away with the money without any insurance policy....

Having Issued Boarding passes for IC146 & IC605 -- Rajkot - Mumbai, Mumbai - Delhi on 14th Nov. 2009 to Four passenger as connecting flights. The flight IC146 landed at 21.05 but the IC staff wrongly informed us that the connecting flight IC605 to Delhi is already left and contact duty manager at the Airport.
The IC605 for Delhi was not actually left at 21.00 hours, it left at least 40 minutes after the scheduled time.
The...

Hello

I had booked a Air India IC return ticket from Mumbai - Bangalore - Male in Sept 2009 on cleartrip.com.
On our way back when we were about to board Banglore - Mumbai IC flight on 26th Sept 2009, we were told Flight is canceled due to the strike and we were not given any options and hence we booked on GoAir and IC counter gave us an endorsement and told us we should show this to Cleartrip and they are responsible...

Hello Sir,

My name is Komakula Sridher. I had cancelled my ticket on 11/05/2009 and got notified to submit my Ticket and a copy of my Passport. As per the notification I submitted the requested documents at the Air India office (Saifabad, HACA Bhavan, Hyderabad). Could you please verify my details below and issue the refund amount. Please let me know if you need any additional information.

Name ...

My family of 4 (self, wife and my parents) decided to travel the Trivandrum-Mumbai sector on 28th October 2009 owing to it's convenient timing. As the aircraft was readying to taxi off, the Airhostess announced that the flight will land at Kochi. What was a non-stop 2 hour flight became an arduous 5 hour flight with horrendous service. All the lights in the cabin along with the airconditioning would switch off when the engines were being...

PNR: Visakhaptanam – Chennai (IC 7601): RK6Z6H
PNR: Chennai – Abu Dhabi (IX 613): IX05385189
Name of passenger: Sharad Rai

I am writing this in the hope that customer care by Air India will be taken more seriously and that hapless passengers are not made a scapegoat, especially when the passenger is not responsible for the situation. Due to the callousness of the airline manager in Visakhapatnam and his...

Last night (technically, this morning) I had to send a package by cargo to Hyderabad from Chennai. I went to Chennai's Air India Cargo Division with a couple of my friends at about 1.30am. First of all, I had trouble finding the cargo office inside the Airport premises as there are no sign boards of any sort. This is NOT the complaint. India being my 'motherland', I have gotten used to asking passers-by for directions and not...