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Air India Complaints & Reviews

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Updated: Jan 24, 2025
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Air India reviews & complaints page 156

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S
Shashi Paul
from Kotdwara, Uttarakhand
Aug 17, 2010
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missing luggage

I travelled to Vancouver Canada on 8th august 2010.I booked ticket through Air India and flights were AI 121 From Delhi to Frankfurt and then frankfurt to Vancouver it was Lufthansa LH 492.One of my bags bearing Tag no.[protected] was missing.I lodged complaint with Lufthansa office at Vancouver Airport.
From 8th onwards I am contacting daily but not getting any satisfactory reply.Even after 9 days my...
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krisgeorgemanimala
from Pune, Maharashtra
Aug 12, 2010
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Checked in baggage lost

I was a passenger on Air India flight IC 902 on 4th Aug 2010 from Delhi to Bengaluru. Although I checked in my baggage (22 L red strolley ) personally, the bag went missing in transit. Upon arrival I filled in a form at the airline office and that was the end of it. Air India has so far not taken the initiative to contact me and let me know the status og the bag/ help me in claiming insurance.

Kris George
+91 [protected]...
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smuralithar
from Delhi, Delhi
Aug 3, 2010
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Denial of boarding pass for valid e ticket

Address: Delhi

I went to Vancouver and participated in The international conference INPC 2010 organised by TRIUMF in UBC, Vancouver, Canada. The onward journey from Delhi to Vancouver via Frankfurt, and Toronto was completed without any incident.

During the return journey, from Vancouver on reaching Frankfurt inter-national airport Air-India (AI) counter via Toronto, i was told on 14th July 2010, that the eticket (ETKT 014 [protected]-86)...
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raghavanM
from Mumbai, Maharashtra
Jun 14, 2010
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E-Ticket Cancellation Problem-Fraud

Address: Chennai, Tamil Nadu

Dear Sir,
I had booked a flight IC 936 from hyderabad to chennai on 5-Jun-2010.For personal reasons i cannot reach the airport. Hence i requested an official at customer care Name-Zakir (number :[protected] to cancel my ticket on 05-Jun-2010 around 8:10 AM. I was happy that i could at least cancel the ticket at that time.
Later when i contacted the same number i was informed that i have to contact the Air India office at...
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S
swapnilshelly
from Mumbai, Maharashtra
Jun 13, 2010
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Broken Luggage

Address: Delhi

Sir,

I wish to submit that I was made to put my guitar in checked in baggae at the Indira gandhi international Airport whie traveling from New delhi to Mumbai on 31 may 10. The reson given was that a passenger is not allowed more than 2 pieces of luggage in the cabin. I had a laptop bag and a haversack and had requested that the guitar be permitted in addition. The reason why the haversack could not be put in the check in baggae...
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MUNAWWAR GOUR
from Mumbai, Maharashtra
Jun 10, 2010
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THEY CANCEL FLIGHT AND NOT REFUNDING MY MONEY

Address: Central Delhi, Delhi

Kind Sir/Madam,
I Mr. M.D. Khan would like to complaint and bring to your notice the inconvenience and unprofessionalism i faced because of Air India staff. I am a regular traveler. On the 17th of April, 2010, I was supposed to travel from Mumbai to Madras with Air India airline on flight AI 640, My booking was confirmed. when i reached they informed me that flight is cancel and they transfer me to domestic airport on ic Unfortunately,...
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siddharthjain
from Chennai, Tamil Nadu
May 8, 2010
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Fraud Company

I am a software engineer working for Wipro Technologies. I have recently been transfered to Gurgaon from Chennai.
I have given good amount of advanced money to Air Cargo movers and packers ltd, for shifting of households and bike from chennai to gurgaon. I have handed over my luggage to them on 24th April 2010 and they have given commitment to deliver everything to gurgaon on 3rd of May 2010. But I have not received my luggage till...
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Indrajit
from Mumbai, Maharashtra
May 2, 2010
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Web Checkin hassles

Address: Mumbai City, Maharashtra

1. In the list of locations for submitting complaint/feedback.Mumbai is not listed. What a joke!!!
2.I tried web checkin and for 2 days I was told system is Busy. I called CC and they gave me[protected]. I called and did not get through. I called CC again and this time they gave a different no.[protected]. I called that no and they gave me[protected]. I called that no and they gave me 28318116/28318444. These no kept on ringing.br...
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P
prince
from Gurgaon, Haryana
Apr 23, 2010
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ltc80

Address: Delhi

LTC 80 fairs not updated since 2009.Pathetic. Charging is no where nearer to the fair published in the web. Government departments are not given any direction as to the reimbursement of excess/fairs charged. Government servants are taken for a ride and effectively discouraged to travel. Indirect way of curbing expenditure!. I plan to go to a consumer court for such kind of apathy by a national carrier running in losses due to inefficiency....
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A
ASHVINKUMAR
Apr 16, 2010
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baggage delay no competition given or no reply

Address: Ahmedabad, Gujarat

To: [protected]@airindiausa.com
Subject:
Date: Tue, 27 Oct 2009 10:14:12 -0400

to Air india authority
i traveled from amd to ewr on 24/10 due to bad weather ai 121 flight diverted to paris and we catch ai 192 from paris we reach at 2-50 am us time at ewr on 26/10 un fortunatly we all passenger board from amd not received our baggage at newark air india authority issued a property irregularity report...
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V
VENGALA BHASKAR
from Hyderabad, Telangana
Apr 16, 2010
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flight information not received and next flight information of AI-127 on 16th april 2010

Address: Hyderabad, Andhra Pradesh

we have to travel in Air India flight no. AI-127 on 16/4/2010 the schedule departure time is 20.20 from Hyderabad - (the journey details Hyderabad-Mumbai-Frankfurt-Chicago-Miami) due to volcano blast at Iceland London the flight has been cancelled. But the AirIndia people were failed to inform the same to me and more over they have not informed the next flight details. What shall we do now?

1. VENGALA BHASKAR 54 YEARSbr...
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M
Mohit Gupta
from Mumbai, Maharashtra
Mar 31, 2010
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Airhostess Behaviour

Address: South Delhi, Delhi

Dear Mr.Sanjiv

It’s been 12 Days now and other than an acknowledgement I haven’t heard anything on it.

Kindly suggest what’s the status to the feedback.

Thanks

Mohit


From: Mohit Gupta [mailto:mohit.[protected]@religare.in]
Sent: Sunday, March 14, 2010 1:34 PM
To: '[protected]@indianairlines.co.in'
Cc: '[protected]@airindia.in';...
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MANISH TEWARI
from Noida, Uttar Pradesh
Feb 12, 2010
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Compensation claimed due to cancellation of Flight

12th February, 2010

Dear Sir/Madam,

I had lodged a complaint on 9th instant on the subject, but till date I did not receive any favourable response.

Hence, it is just to remind you for a quick response to my complaint.

Manish Tewari
Cell No.0-[protected] & 0-[protected]...
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SUSANTA KUMAR NAYAK
Feb 9, 2010
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Air India denied to return the ticket amout/re-issue a new ticket

Respected Sir/Madam,

I had booked two tickets from EWR to Mumbai and tickets were expired on Aug 01 ,2009 due to some miscommunication.

I keep on calling and mailing both India and USA customer care/reservation representatives, but so far I did not get any response. India office told me to contact USA office and USA office told me to contact India office. It is almost 6 months after the expiry date, but still...
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ashok_nic
from Patna, Bihar
Jan 28, 2010
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Clarification regarding LTC 80 Scheme of Air India / Indian Airlines

I am a Cenrtal Govt. Employee and I have travelled on LTC from Patna to Mumbai by Air India on LTC-80 Scheme. The detail of my travel is as follow: -

Ticket No. 058 [protected]
PNR No. VXPPFC
Date of Travel 22/12/2009
Patna to Delhi by IC-410
Delhi to Mumbai by IC-863
Total fare paid = Rs. 12,033/-
The ticket is issued by DBA, Air India on 6/11/2009.

Now, our Account...
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Bhargavi Chandrashekar
from Bengaluru, Karnataka
Jan 27, 2010
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Loss due to delay of Air India

Dear Sir

I wish to bring to your notice that I have incurred a loss of nearly Rs 20,000 due to a delay at Air India's end. Please find attached the details:

I deeply reget to inform you that I was inconvenienced due to the delay in your flight IT 613 from Ahmedabad to Mumbai on the 31st of December 2009.

Attached are the details of my flight:
AI631 AHMD - MUMBAI Departure time: 3:05...
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G
guliamanish
from Srikakulam, Andhra Pradesh
Jan 23, 2010
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poor service & misbehavior

hi
the complaint is about AIR INDIA
till today approximately after 1 months my complaint is still pending
nobody from airline has contacted or mailed
i gave my complaint at mumbai airport office (air india duty manager) and twice i have mailed that to their mail id
[protected]@airindia.in
once the mail ID acknowledged and said they will get back but i never recieved any mail from this ID then afterbr...
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Manjari Pathak
from Mumbai, Maharashtra
Jan 22, 2010
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Poor service

I travelled Air India on 2nd Oct 2008. My flight was scheduled at 8 in the morning.A night before i received a call stating my flight has been rescheduled to 9 o'clock.My flight was from Mumbai to Ranchi.I stay at Pune. I left from Pune at 3 in the morning.While on my way to Mumbai Call centre guys called up and said my flight was at 12 from Delhi.This irritated me.I called back and they said my flight has already taken off from Mumbai.This...
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Rinku Parekh
from Noida, Uttar Pradesh
Jan 6, 2010
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Flight Delay

Hi,

I have booked ticket from Kochi to Mumbai on 06 Nov,2009 for the travel on 01 Jan,2010 from Ezeego.com website.

Details of booking are as below :

Passenger name: Rinku

Flight name : AI 691

Departure time : 2015(from Kochi)

Arrival time : 2200( at Mumbai)

Email id : praveen.[protected]@yahoo.com

Mobile number: [protected]br...
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RahmathullaVK
from Bengaluru, Karnataka
Jan 3, 2010
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LTC -8- fare clarification complaint

Sir,
Iam a central Govt emloyee and I availed LTC to North east India( as per LTC -80 scheme) After tour I submitted my claims and my office admitted only fare as per the list available with the office (dated 6th January ,2009).After this date Air india revised the fare several times and there is was no consolidated list available in Air india site or any other site.Most of the govt department keeping the old list and admitting only...
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