Air India Complaints & Reviews

DAMAGE OF LUGGAGE — COMPENSATION FOR DAMAGE OF LUGGAGE

COMPLAINT WAS LOUNGED AT RANCHI AIRPORT ON 29 APRIL 2008 AT AIRPORT MANAGER OFF. ALSO ON YOUR COPLAINT BOOK . TILL DATE I HAVE NOT RECEIVED ANY COMPENSATION NOR ANY SINGLE CALL FROM YOUR SIDE FOR APPLOGISING THE SAME .
I HAVE NO WORDS FOR YOUR BEHAVIOUR .
KINDLY CONTACT ME AT [protected] .

VIVEK

Air India — Compensation for baggage damage

My baggage got completely damaged on 06.01.2012 while travelling from BPL/DEL/BHU .Inspite of several correspondence claim is not settled yet.My name is J.K.MAHAPATRA. Mobile no [protected].E mail add is;jnv.[protected]@gmail.com .All the items got damaged.

Air India — Refund issue

Hi,

I am Sarat, I had booked AI flight Cochin to Chennai on 26th May 2010 IC 519. THis flight was not operated and while we were on our way to Airport, we got the information ffrom Air India on the same and we had to come back and had to tak next day's flight.

Flight was booked throgh makemytrip.com and when i contacted them for refund, they say that I have to get the cancelled ticket signed and stamped from AI office and send the copy to makemytrip. This is requested by Air India , not makemytrip for the refund.

On this scenario, AI knows that flight was not operated, they know that this was informed to the customer before 2 hrs of the flight while we were on our half way to Airport. Now AI telling, we have to come to Airport or AI office and get the ticket cancelled and stamped for full refund and send to makemytrip

The amout of Refund is 2990.00

I have cancelled my KF, Jet and other flights which was booked thru makemytrip there was no such requirement from the Operators side till now.
Now if I have to get this done, I have to waste my halfday time, Rs.200-500.
I ahve already lost my one day time and taxi charges when the flight got cancelled.

Please let me know how to proceed. Hope I get a satisfactory feedback

Indian Airlines — refund against cancellation of ticket

My ticket was cancelled on 06/12/2011 for two tickets were generated in same name. it was cancelled at indira gandhi airport,New Delhi on 06/12/2011

Date of Journey: 06/12/2011

journey : Delhi to Kolkata

Flight : AI 401

TKT NO. [protected]

Booked thro : Credit Card

Passenger : KABIR DASGUPTA


Please do the needful so that I get full refund immediately

Air India — Insensitive service

I was traveling with my wife on Air India AI 975 from Chennai to Goa on 15th Sept 2011. The flight was on time and take off was fine, once the meal was being served, we asked for an option, for which the a member of crew replied "sorry we have only the veg option". fine we were on to our meal but without water, when my wife started getting hiccups and was in urgent need of water. I immediately requested a lady crew member "Ms Chetna" who was near by to get my wife some water. she nodded her head and continued to serve the passengers! i waited for 2 minutes and once again asked for water but in vain, Ms Chetna gave a indifferent look and passed on the word to someone else and another 3 to 4 mins passed by while my wife was still having severe hiccups, my co passengers were concerned and started asking the crew for water and then i had to stand and ask in a loud voice/tone and then Ms Chetna hesitantly stopped serving and went to get a bottle of water. I am not asking for extremely great service - ONLY ASKING FOR BASIC HUMAN COURTESY WHICH THE CREW OF AIR INDIA LACK, TO WAIT FOR AROUND 7 - 10 MINS FOR A GLASS OF WATER WHEN MY WIFE WAS ALMOST CHOKING WAS INHUMAN SERVICE.

I will advice you to mail [protected]@airindia.in and call[protected]




Thanks & Regards,

Mohit Agarwal
Associate Consultant SAP CRM| BAS-SAP| Wipro Technologies, Bangalore
Mob: +91- [protected], +91-[protected]

Hi Mr Sheikh,

I am also trying to get a travel certificate from Air India but even after dialing more than 10 different phone numbers (more than 10 times each) and sending emails to all their email ids available on the internet, it looks like there is no way to get that.

If you were successful in getting your certificate, kindly share the way.

Regards

Hi,
I have requested them to issue a Travel certificate on this air india email id :
Now basically I travelled from Mumbai, thats the reason its "mumapt"

[protected]@airindia.in

Call on this number to get your specific city email id:
[protected]

I travelled by Air India flight No.AI-877 from Delhi to Bhubaneswar on 09 May 2014 and want Travel Certificae but not getting any option in Air India website to get the travel certificate.Please advise how to get it.

Air India — Missing bags

Wednesday (6 April 2011), i am coming from Mumbai To Delhi My one luggage has been misplaced, i have complained regarding that, they told me you found your luggage's next day(2 Day), but till now i am not getting my luggage's. i also try given number by them but they did not respond. please let me know how i get my luggage's.I Had Lanch The Report Also The No.DELAI35497,

Details are given below.

Name: Rajesh Bagde
Flight No. AI101
Date 6 April 2011
Bording Time 22:00
Seat 46A
TN[protected]C1
BW 01/34
Address 9/13.Guruprasad Est,Behind Shivaji St,Tagore Nagar No.1,Harayali Vlliage Vikhroli (E),Mumbai-400083,
Mob. No [protected]/[protected],

OK, Air India, you are losing my respect, and patronage - and as someone working in the UN, I can make sure all my colleagues learn of this, too - if not resolved in 24 hours. I flew AI from Kabul to Delhi on 21 July, continuing on to Singapore on AI380 and Jakarta on JT153, both on 22 July. First, your transfer system in Delhi showed HLP as the airport code for Jakarta - incorrect, that's Halim Perdana, a military airfield. The correct code for Jakarta is CGK - which one of your staff finally forced the system to accept. OK, fine - except for the fact that JT (which is Lion Air) explains to me that AI has no agreement with it, hence my bag remains in Singapore. Now, I fully understand the concept of "no agreement," but AI accepted to book my bag to CGK, hence IT IS YOUR RESPONSIBILITY to see that it arrives here!!! Do you want me to also complain to IATA, and post on Facebook? I'm happy to comply and complain vociferously. So, transfer the bag to Lion Air or whichever other carrier you care to use, and get it to me NOW! The bag tag is [protected]. No excuses! Get the bags to Jakarta, and coordinate with Mr. Taufik of Lion Air, mobile[protected], who will inform me.

Dear Sir,

I travelled from Kolkata (CCU) to Muscat (MCT) via Delhi on dated 17 nov 11. At kolkatta i have booked 4 nos baggage from CCU to MCT but at Muscat arrival i found one missing details are as below:

1) Complaint (PIR)booked at Muscat airport File ref :MCTAI 14746 / 17NOV11/1911GMT

2) NAME: MUKHERJEE/PAYELM

3) FLIGHT DETAILS: AI761/17NOV / AI973 / 17NOV

4) MISSING NO OF BAGS: 1

5) TKT NO:[protected]C2

6) BAGE COL /TYPE: BKO1XXX

7) TAG NO: AI780314/SEQ NO 34/ MUKHERJEE/ PAYELM 4/71 MUSCAT CCU

please take action immediately as i am in trouble at outstation.

Warm Regards,

Biplab Kumar Mukherjee
CONTACT NO :[protected]
EMAIL: [protected]@gmail.com

WRD — Fare charged in Excess

I booked a ticket vide PNR [protected] for VSG to KPG for Shirdi darshan. As it was in WL I booked another confirmed ticket from VSg to PUNE PNR([protected]). At VSG itself I requested TTE to extend my ticket upto KPG.The TTE advised me to get it extended in PUNE. I at 4.00AM approx myself approached TTE Mr. Baldev Singh to extend the ticket but he said that this should have been done by his predecessor and if I wanted tickets penalty would be charged.I explained all the circumstances but he was in no mood to make my ticket. I asked him to impose penalty. He charged Rs 250/ per ticket penalty and Rs 178/ toward fare upto Manmad.A total of Rs. 856/- for two persons was charged and berth no 34, 35 in S6 alloted( Receipt No.A845673). Berths were occupied by young army personnel from Belgaun. The TTE never bothered to vacate the berths.The TTE complimented me as if I were Kanoon Mantree(Law minister). From Manmad I travelled with ticket vide PNR ([protected])

My advice is to facillitate continued ticket net booking.
Make TTE responsible for extending journey.

Thanks

nagendra

This is very true and has happened to me too. Airlines must be taken to consumer court

traveler — lost baggage

i travelled to qatar from banglore via dubai n when i reached qatar my baggage ws missin , i was visiting there for the first time n stayed there for 10 days with out my luggage , had a v bad time , trust me i am not going to fly by emirares next time , n i hv not even recieved my luggage , what should i do pls help

As I was accompanying a business collegue to Miami on a last minute flight, I was obliged to book a three legged flight to LHR from Central America, via Miami and JFK, the last leg being with Air India. Normally I wouldn't bother but it was an attractive fare almost half the standard rate to London. The second part of the A.A. journey to NY, however, was almost 2 hours late and the delays were further compounded by being stacked above JFK airport for a half hour and then another 20 minutes just sitting on the tarmac. The end result was that I arrived in the terminal only 10 minutes before my Air India flight was scheduled to leave. OF course the delays didn't lay with Air India and I resigned myself to the next A.A. flight that evening to London. Unfortunately, my baggage was automatically forwarded to Air India and, as I was unable to check in, my baggage was left behind, presumably to be forwared on the following day. 5 days later, however, the baggage has not appeared and I'm starting to claim for the loss of my personal possessions for my one month trip. My complaint is that despite innumerable messsages to Air India, they have resolutely refused to acknowledge receipt, never mind answer A.A.'s messages and have failed to advise if the baggage is still sitting in Air India in JFK. It's not conceivable that they have never received any inquiry for my baggage and, with any response still pending after some 5 days since the inquiry began here in LHR, I wonder what Air India's baggage staff are being paid for. What is there role in such a simple issue and what are they doing to destroy Air India's reputation. As it is, and if Air India JFK are not obliged to extend the common courtesies between airlines and to fellow passengers, I'll be damned if I ever travel Air India again and that goes for everybody my company. My flight was AI 112 for 26th June, JFK to LHR. Is there anybody in Air India that can give their JFK baggage staff a proverbial kick up the backside and get them to respond to A.A.'s inquiry?

Hi

I had a nightmare experience with Air India when I travelled London to Kathmandu via Delhi. I lost my baggage in Delhi airport and never been found. They did not give me refund as well. In bound flt was delayed by 24 hrs then had to strand inside the airport. No hotel and no foods were offerred.

sir, i want to know that i had purched open ticket from india of air india flight. Now i want to book again for india in july 2009. so how can i book my return journey ticket. kindly give me detail
thanks

AIR INDIA MUMBAI — DIDN'T GET ADMIT CARD

Sir
i have not yet recieved my admit card of IES exam .please send my admit card to my email id.
my email id is [protected]@rediffmail.com

Dear Sir/Madam,

I'm writing this on my brother Giles George behalf who traveled on Air India 23rd June 2009, from Yerevan(Armenia) to New Delhi. He had a transit in Dubai where Air India authorities were very rude to their whole group. They initially said that his ticket is not confirmed from Dubai to New Delhi, even though the ticket was confirmed from Yerevan itself. Then he was at last allowed to enter before half an hour of take off from Dubai Airport. When he reached New Delhi Airport he came to know his luggage is missing. He filed a complaint.
As he is a resident of Kota (Rajasthan) he stayed there for his luggage, as next day itself they confirmd that his luggage is still in Dubai & they have tracked it. He went on 26th also where he was told by Air India Authorities very rudely that when ever the luggage will reach they will contact. Till now there is no news from their side.
I have some questions to ask from Air India Authority

1. Why the authorities speak so harshly & rudely to the customers, specially to Indians itself in an foreign country where they are supposed to help them?
2.Why didn't they tell him at Yerevan itself that his ticket was not confirmed?
3.And does it take so long for the luggage to reach from Dubai airport to New Delhi Airport, where the luggage has already been located by the Air India authorities?

Regards
Giss George
[protected]
[protected]

i Brahmachari Ananthoju passenger of air india with pnr no 5MU3BQ passport no H1670255
flight no AI140
makemytrip booking no:US0906B00341
travelled from newyork(jfk) to hyderabad on 16-08-09 had lost my mobile phone in cabin.
please checkout if there is any traces of it.
phone details
nokia N73
metallic white
working number:[protected](vodafone)
you may please contact this number if found
[protected]
or mail me to [protected]@gmail.com

sir, i lost my mobile phone at the IGI airport New Delhi the model number is nokia 6681 the colour is black and grey, it had reliance's sim card in it the phone's battery was low at that time so i put the phone on charging and forgot to take it from there.if anybody findes it please call on this number ([protected]) thank you.

PNR RL7ZET
PCS 3
AIR INDIA
NM MOHANTA SEQ:066
BBI IC 169 28SEP
0058 IC 442619
BAGGAGE CONTAINING SOME IMP. DOCUMENTS, CLOTHINGS, CERTIFICATES, CHECK BOOK, JEWELLARIES ETC IS MISSING

Dear Sir,
This is to bring to your notice that it has been 13 days and I have still not received my baggage.
I took AI flight number AI131 from Mumbai airport on Oct 10, 2009 at 0135 hours (boarding time) Seat Number – 41K (Mumbai to London). At check-in time no tag was put on the bag on insistence they assured that required information is captured in the system and bag will reach at destination safely.
But on arrival at London Heathrow airport (Terminal 3) my worst fear came true. I didn't find my bag. A complain was lodged with Airport officials, following reference number AHL LHRI 10555 was provided.
This bag contained various essential household items, all my clothes and most importantly medicines. I had to purchase various essential items and i have still not been able to get medicines for my severe acidity.
I have suffered tremendously on financial, mental and physical front due to gross baggage mismanagement by AI. I hereby humbly request AI authorities and ministry of aviation to look into this and get my baggage retrieved at earliest. I also sincerely request concerned authorities to look into this at a broader level and stream line baggage management so that no one else goes thru similar suffering.

Your Sincerely
Dilip Shrikhande
[protected]@yahoo.com
+44 [protected]

traveler — blocking of road by RTO at Andheri Punp House

RTO office
Andheri West.

Dear Sir,

Since So many days local RTO police is blocking the entery of vehicals comming from jogeshwari ( through Highway) to pump house ( Jijamat Road ), When asked to loacl officer How to go to pump house ? He advised us to go all the way to chakala then to Nelco then to shera punjab then to agadhi nagar - pump house ! . Ithink this is unresonable to travel 2.5 km for actully distance of 150 mtrs.

Pls look into this matters

Thanks
Chetan saravia

My husband,two daughters and I trevelled to Singapore on AI 480 dated 28dec 2009.We were travelling there to admit our elder daughter to college,hence, for all the formalities to be completed.we were to stay in Singapore for 10 days.Also,we were travelling with 5 checked in bags and no hand bags.To my utter shock,dismay and horror,the heaviest bag weighing 35Kgs.did not reach the destination.We completed the formalities at the Lost Baggage Section and were handed over a Property Irregularity Report.We were told that as soon as the bag was traced,we would be informed.We were given two tel.nos.where we could enquire about the status of the bag. KINDLY PAY SPECIAL ATTENTION TO THE REST OF THE COMPLAINT.......I chose AIRINDIA OUT OF LOYALTY TO THE NATIONAL CARRIER,but I must say here that it was one of the most humiliating experiences in all my years of extensive international travel.No country in the world must be treating their citizens as shabbily as this.We received absolutely no communication from the airline about the bag,and all the calls that we made on the 2 nos.given were not received.NOT EVEN ONE CALL WAS ANSWERED.All my personal effects were in the bag which was missing.Most naturally,after checking into the hotel after a considerable delay at the airport,we were forced to go to the shops as I had to shop for my basic necessities such as toiletries,lingerie and a pair of clothes.We were in a foriegn land with limited resources meant mainly for our daughter,having to waste it as the airline had not delivered my bag.The next day,after still not getting any call fromthe airline and no response to the hundreds of calls that we made to the airline,we had no choice but to go to the airport to enquire about the bag.It was a huge task trying to contact the Lost Baggage Section from outside the airport as the same problem persisted.They were just not answering the phone.Subsequently,I was issued a police pass to enter and utterly harassed when I reached their,I was asked very rudely,as to why I had made the trip to the airport,I was in tears as I had absolutely no clothes or shoes to wear.My elder daughter had to move into the hostel and items of her use for her hostel room were also in the bag.At times like this,the frustration is extremely high,since we were having to spend on things which were necessary,but because of some negligence on the airline's part we were having to suffer the consequences.And to make it worse,the INSUFFERABLE ARROGANCE of the staff.Respectable people treated as if we were out to make a fast buck at the cost of the airline.Taxi charges were not offered or given to us and to top it all,the bag had vanished into thin air.For the rest of my trip my bag was not located and till date I have not received a single call from the airline about the bag.I am extremely agitated about the attitude of the airline and the nonchalant behaviour of the staff towards its passengers.I had been waiting all this while since I had been hoping against hope that my bag might still be traced,as I had submitted a detailed list to the lost baggage here of the items in the bag,but after all this time,I realized that this is not going to happen.I must reiterate here that I expect a prompt reply to my complaint and also inform me when to expect my bag.

POONAM BHALLA
CONTACT:[protected]
E-MAIL ADDRESS:[protected]@rediffmail.com

My aunt lost her baggage today with the Air India. She was coming from Norht America to New Delhi. The Flight to New Delhi was disgusting as they took 4 hrs to tell the passangers that the luggage is delayed! Later they told her that they have lost her baggage and harassed her. It is indeed a 3rd rate service! I have resolved never to fly Air India and be disgusted. God helps this Airline! I feel bad as I am of Indian Origin and it is not nice to have such an experience being related to the Airline of the country of my Origin.

I hope some sense of responsibility strikes with Air Inida officials and they get their acts together. They can do it!! However, someone needs to act on it. Some high executive needs to take a firm action to drastically improve their brand and customer service.

All the best Mr. Executive! I hope you can accomplish this tough task.

I do agree with that. Air India does not function with the required competitiveness and therefore the loos. It has become a burden on public exchequer. Once I booked a ticket in Air India to fly from Chennai to Chicago. My daughter and grand daughter (one year old) had a return tickets with bassinet seat in the same flight and I had to accompany them in their return journey. Since there was no provision here to block the seat through website I had through my travel agent sent a request through mail to allot a seat by the side of my daughter in the bassinet seat row. To my surprise I got seat allotment somewhere where there is no bassinet provision and shifted both my daughter and my grand daughter nearer to my seat. How to carry the one year old child without comforting her at least during night hours ib a bassinet? All my efforts to rectify it proved futile and at last I had to use all my powers to influence Air India management to restore matters to our favour. How many of the general public have this chance to bring such influence?. Air India Management must make definite improvements.

Air India — Luggage lost

I am ashamed to say, Air India is the worst international Flight. Never ever travel with it, even if they are willing to give free service. I lost my luggage and it is delivered after a week, I lost worth of 33k Rs. from my baggage and I called almost every day. But they tried to tell me different stories, finally they told your name does not exist in the data base now. Even many of my freinds experienced the same problem.

Please its my kind request, If you need a safe and happy journey. then say no to Air India.

me travel from Singapor to mumbai air india AI 443

RI 3/25
KOSHTI RAJESHKUMAR KHUSHALDAS 0087
MUMBAI

AI 0443/ 13 JUL

SQ 158584

Luggage lost

I am rajesh koshti me travel was 13th july 2010 from mumbai to ahmedabad IC 603 my hand baggage is mised after security check to flite from my baggage and I called almost every hours . But they tried to tell me you call loss and found department, i call loss and found they say you call air india, its different stories,

Please its my kind request, found my baggage as soon as possible

I also have the similar tale, but instead of talking about it I really want to do something to correct it.
Can we do something in this regard. Kindly give me some pointers

Thanks
Anju

Indian Airlines, New Delhi — No accommodation, food provided during 26/5/2010 strike

Due to sudden strike called by Indian Air lines employees on 26th May 2010. My family members could not reach at destination i,e, Indore as per schudle. Because of thier strike my wife &, 2 son have to move here & there to meet Air lines officers on 26th May 2010 during late night hours i,e, 01.00 A.M. to 05.30 A.M. at Delhi air port to book alternate ticket for journey. My younger son was suffer from corn infection. He has to hospilitsed after reaching at Indore on 29/5/2010. And gone operation for same desige on 31th May 2010.

Inspite of this Indian Air lines have not made any living & boarding arrangement. My family members have to stay at Delhi on own expensess from 27/5/10 to 28/5/10.
Seeing this suation I should get Rs. 2 lakhs compostion towards expensess, lackness of services to the passingerrs, Mentail tension face by my entire family &, cost of this legal application shall be granted by Honerable President of District forum authrities.

This is the pray before the forum.

My father -in-law B.K. Sinha (age 75) went to mumbai from Chicago via Delhi on 11/28/2010 . One of his baggage was missing and he was harrassed for 4 hours before he could finally file a complain.Next day they said the luggage went to Calcutta and they want the passenger to go to Calcutta and receive the baggage.What the heck!! Have not received the baggage till now.Air india sucks. there is always issues for lost baggages and stolen belongings. I think employees are are paid poorely so they steal passengers's belongings and their baggages to run their livlihood. they all should be put behind bars and AIR INDIA should be shut down. There is no body to listen and they only know how to harrass the passengers. God alone knows what the ministry is doing in India. I along with lots and lots of people hate AIR INDIA. People have started avoiding their flights by AIR INDIA.I think I should take my complain to media so that other people can also be aware of the truth.

Delayed/Lost luggage complaint---- My daughter Ms.NEHA SHAH. travelled to Detroit (USA) from Ahmedabad Int. Airport on 2nd, Jan.2011 via flight #AI0633 to New Delhi with luggage slip/tag AI181576/Seq.No.059 & AI181577/Seq.No.059.(Two baggages) which are handed over to Air Lines Authority. Further onward journey was from NewDelhi via AIR INDIA flight # AI0101 on 3rd, Jan.directly to JFK (NEW YORK).On reaching at JFK Air Port she had complaint to concerned authority but refused to receive /attend and told to make the complaint at your last destination which was through DELTA Air lines to Detroit via flight #DL3054 on 3rd, Jan.2011 evening.She made a complaint to Delta Authority. File Ref. #DTWDL22659.
It is surprise to note that till date we have not received one baggage # AI181576/Seq.No.059.
We are constantly enquiring to JFK-AIR INDIA OFFICE at Air port and at DELTA authority at Detroit.
please track back her luggage at the earliest and arrange to hand over at Detroit.-------- On behalf of my Daughter. Arun. N. Shah. Mob.#[protected]-Baroda.India

HI..
im shalu, i boarded flight IC611from mumbai to jaipur today which is 14thjan 2011 and on arrival to the destination my baggage was missing...
the baggage staff though filed a complain at jaipur airport yet said that there's no assurance getting it back.
the mumbai staff was vey rude and were not even ready to listen jerking off the error committed at their front...
now what should be done. kindly suggest my email id is shalini.[protected]@gmail.com

hallo sir iam gita patel my one bag is lost in airport when i came from usa to dilhi to ahmedabad on 02/02/2011 but i have not proper answer for a bag from air india mbl kensas TN aa400520 ct bu23hwx rt kensas/ord/del/amd bl kensas fd aa754/01feb/ai126/01 feb /ai 632/ 02 feb tk[protected] np 01 bw 3/unk dw 2/45 pa 8.a pragat ghanshyam society nr ramjimandir road rani a'bad pn 27520014 mo [protected] cc.1 extra bag was lost i have one extra beg i paid 130.00$ for exra beg. and sir now i received my bag from air india with your curior van on 05/02/2011 but sir that bag comes with broken lock and handle and i chek my bag but some itoms are stolen so sir my total itms stolan is 1000.00$. sir please give me refund of this bag lost value.

Gentlemen,

My family arrived on 8th of September by AI-921, Mubai to Riyadh, unfortunately one parcel did not arrive after long check up by Air India Representative we realised that the guy who booked this baggage from mumbai has played by tagging other parcel with two tags, this clearly indicates how they are robbing clients, we lodged a complaint number 13195, we did call them on daily basis but as you know Air India Services, till date there is no one guiding right path, will appreciate if some one gudies rightly how to collect the missing baggage, I am sure if the higher management of AI presses the guy at counter who booked boarding passes the parcel will be traced and in fact many others like me will not under go similar pains, hence reqest the tope management of Air Inda to look into the above complaint and do their best to deliver my missing baggage. or else there is no other alternate left with, only we can write to india television media to highlight this stupidity of Air India infront of the world and protect indian citizens from getting robbed, we thought AI is our national carrier and we must help it with business but this way it was our biggest mistake to think of robbers sitting in air india counters.

Hope there will be some action - rgds/ Bilal

To whom so ever it may concern,
I Ajay Kumar Sharma, travelled from Hongkong to Ahmadabad on 27th Oct 2012 from AirIndia flight 315 and booked my luggage by tag number AI823275. My ticket number was[protected]C4. On my Delhi arrival I checked baggage on respective belt but observed my bag missing. Finally I reported to Air-India baggage claim service and they issued me property irregularity report file reference number DELAI44633/27OCT12/17002GMT. I completed all the formalities related to custom and took the next flight to Ahmadabad.
Now after reaching home I am trying to check with the baggage service on the numbers, +91-[protected]/+91-[protected], given on the property irregularity report but receiving no response and finally they are switched off.
I am in an impatient position and stressed out as my important documents, all my cloths and other valuable items are in the bag. I request you to help me in tracing out my bag immediately and advice to whom should I contact now onward.

Got my baggage after 25 days. Thanks Air India!