Air India Complaints & Reviews

i am a frequent flyer with air india but due to unavoidable circumstances i reached 10 mins late to the airport and was not allowed to board my air india flight from goa to mumbai on 4th october (PNR no. Z531R) at 7:00am. i was going to travel alone with my infant baby. As per rules, i am eligible to get a refund of the amount paid towards taxes. I have been trying to get a response from air india customer care for the past 2 days none of...

I booked a ticket for my brother in AirIndia Express using my credit card for a journey on[protected] from Dubai-Calicut-Dubai and the booking reference number is GA31TL (amount 1,405.64 AED). And a day before the journey they send the sms telling the flight got cancelled, because of that we bought another ticket in another airline by paying the double the amount. They told they will refund the money, i contacted Abu Dhabi office and Dubai...

CARELESS ATTITUDE OF INDIAN AIRLINES
I would like to bring in the terrible experience we had on for our flight from New Delhi to Ahmedabad. Our flight was scheduled from New Delhi on 13 July 2012 at 0600 hrs in the morning. We were four family members to board. Myself (Ajay Arora), my wife( Paramjit kaur) and my twin infants ( Devansh and Divyanshi each 07 months old).
Even though we had to handle two infant babies with us...

I, Syed Khaleeluddin Ahmed boarded in Air India passenger plane no.AI-615, boarding no.42, seat no.17C originated from Riyadh to Hyderabad via Mumbai. I have lodged a complaint with the Air India help desk with my suitcase bearing no.AI 140426/27 on 17th august 07:40 am. I have been told that i will be getting my luggage on various times by many useless people out there, not responding to any query, giving false promises. I came to celebrate...

Hello Sir:

This Aug 15, 2012 morning we were supposed to fly from Mumbai to Goa at 5:15am. The tickets specified that we reach 45 minutes before departure, and were informed the is a domestic flight and were to report at Sahar (Domestic Airport), we reachced the airport at 3:45am for the 5:15 flight. At the terminal we were then informed that the flight is from the Internation terminal (terminal II). Again, this was no where...

Sir
I retired on 31st. March,2007 from Air India working in Mumbai. I was contributing to the Group Scheme for several years, but I submitted the LIC form in December 2010.

Inadvertantly I wrote my bank Account No. as "[protected]" which is wrong (missed out one zero) the correct Number and other bank details are as mentioned below:
Name : Pradyuman Kumar, Bank Of Baroda, Mittal Tower Branch, Andheri...

i have canceled the e ticket from delhi to raipur dated 27.11.2011pnr no. jfybo pnr t1 vq80 ticket no.[protected].
i did sent you the same mail before but still i have not received any response from you.

so so request you again kindly take necessary actions.

thanks & regard

vinod sethia [protected]...

Hello

I booked flight for 12 th may from Delhi to London, Flight has been cancalled by airindia
I asked for refund they replied me that refund will process within 15 working days
its 1 month Now !!!
but i have not recieved refund till now today is 11th june..
i email them so many times and called them but same reply you wil receive wihin 3-4 days
but now i am sending emails and they are...

My Name is Indermeet Singh, Yesterday I have appeared for the IATA Exam which is conducted by IATA Montreal, Canada and is Monitered by the AIR INDIA staff in India. We were alloted our exam sheets at 09:48 instead of the usual time of 09:30 and were taken back at the specified time of 12:30. I even showed the time at the time to the concerned person to note that the exam sheets are being delivered late(The exam is of 3hrs)The reason behind...

Not only did I have difficulty understanding the Air India rep on the phone, but after he was rude, I asked to speak to his supervisor. He said NO AND THEN HUNG UP on me. He was extremely rude. I get that this is India, but honestly, when I asked to be transferred to a supervisor, I expect it. Don't EVER use this airline. SPICEJET is the way to go!...

Hi,

I booked ticket from Kolkata to Mumbai via my HDFC net banking, Ticket Web reference AIBE4084789 and Booking Reference No. J3JQT on 8the May 2012 and Rs.7951/- debited from my HDFC account (Narration-MHDF[protected]-BilldkAIR INDIA) but ticket not receive.

When we reported thee same to Air India[protected] theey informed theey not receive any cash due to theat ticket get cancelled.

Then...

We had booked air india ticket from Delhi to jammu and return ticket as well on 12th april for the journey date as below:
delhi to jammu:21st june 2012
jammu to delhi:25th/24th June 2012
Due to unavoidable circumstances we are unable to perform the journey on the above mentioned, so we rescheduled the ticket to 15th june 2012 and 18th june 2012 respectively. Due to unavailability of the return tickets,only delhi to jammu...

Our flight number AI 191 was cancelled due to flight strike on 8th May 2012. We were not informed about This cancellation of flight till 1:40 (scheduled departure time of flight) and Then when we asked reasons for delayed flight They just told us That flight is cancelled. We were not made available wiTh any waiting room and till 6 o clock in The morning no one gave us a satisfactory answer. After 6 o cl we were given tickets of flight number...

i booked a Air India round trip i wanted to postpone my return ticket they couldn't do it they told me i need pay both fair difference then only they change it but when i just wanna change my return date why should i pay for both of them?
they have lots off miscomunications call center people say something and office people say some other things.
Angad Walia
[protected]
[protected]@gmail.com...

I traveled via Air India - AI 127 on 15th May, had a checked in luggage (A hard board tube, 4 ft long, containing 2 posters) at Chicago airport.
I complained at San Francisco airport (final destination), American Airlines, vide file locator - TXLTGM, Name - Mistry Jitendrakumar.

According to verbal communication with American airlines person, the baggage is at Chicago Airport since 1 day, despite of message to Air India...

I had booked a ticket for Air India AI-510 Departure:Sat, 12 May, 10:50 Chennai (MAA) ConfirmedArrival:Sat, 12 May, 13:20 Cochin (COK) JY3HH and had reached the check in counter at 10.17 but the counter was closed. i had booked the ticket from yatra and no where was it mentioned that the counter closes 45 mins prior to departure. I was later told that the tax would be reimbursed but the tax is shown in the ticket as 0 Rs. PNR :JY3HH. Surcharge...

I booked air India flight (AI188) ,confirmation code- Y3BBJ for may 9th 2012 for 2:30pm and the haven't informed or email me regarding flight cancellation. i got to know after reaching the airport.how come the air lines is so irresponsible regarding customers inconvenience!! i came to the airport spending $200 for taxi.and the customer service was too bad as they are talking so rude when i asked them to please send me the conformation...

My Name is Sandip Pramanik and the mob no is :- [protected]. I have booked my Air India ticket using http://www.airindia.in on 27-April-2012, at the time of money transaction from my SBI account to Air India account through net banking, I have received SMS from SBI but money (Rs: 6731/-) has been debited from my SBI account but PNR number not generated yet. I complain to Air India customer care they check my all details and told that this...

I WAS TRAVELLED FROM KOLKATA TO SILCHAR ON 29/02/2012.I GOT BOARDING PASS HAVING SEAT NO. A-15.BUT THE SAME SEAT WAS ALLOTED TO THE ANOTHER PASSENGER.AFTER ENQUIRY AIR INDIA AUTHORITY TOLD ME YOUR TICKET IS CANCELLED,SO YOU HAVE TO GET DOWN FROM OUR AIR BUS .IF YOU WILL NOT GET DOWN FROM THE AIR BUS WE WILL THROW YOUR LUGGAGE. THEY CALLED FOR SECURITY.SO I REQUESTED AND PURCHASED ANOTHER (NEW) TICKET.THEN AFTER I WAS ALLOWED TO TRAVELL.br...

My name is Ranjan. I was traveling to Patna with my very young 5 1/2 month old daughter. I had flight (AI 415)at 8 pm today, for which I went 45 minutes ahead at around 7.05 pm for taking boarding pass. There was a gentleman and his family ahead of me. That family had an infant whose ticket they didn't had. In between attending his queries, the attendant at counter 13, Ms Radhika Joshi whispered to a fellow colleague and then she...