Air India Complaints & Reviews

hello! As per LTC rules we availed air journey from Chandigarh to Goa in a private air lines. But, now govt. want to compare the price of Air India and that private air line that we traveled. We have the data of private airline but Air India airline are not giving the fare list of following dates (13 may and 19 may). ISis there any chance of help ......

My name is Tarun (Mob.-[protected]). I had booked a Chandigarh-Bangalore (via) Mumbai flight (PNR YV6F9) on Dec 15, 2012 to travel on Feb 04, 2013. The flight cost me around Rs. 4600. Due to change in my travel plan I had to reschedule the flight to travel on Jan 21, 2013 for which I called the Air India customer care on Dec 20, 2012. The Air India customer care executive informed me that rescheduling would cost me approx. Rs.3400 (approx....

AI-608 to leave at 21:20hrs on 11th January 2013 was filled with some other passengers and about 10 o[censored]s booked on this flight were denied seats. Even web check-ins were tampered (5D upgraded to 1F after argument). 3B was vacant but I was denied. Staff lied to us, bullied (I reported well before 1hour), they tried all tricks to turn us back. When 6 o[censored]s stood there for 2 hours, they got us into Jet Konnect. No food/water offered. I was...

I called Air India Customer care at 2:09 on 13/01/2013 and spoke to a Staff named GIRI, I dont know if he was Drunk or Sleepy, he was very RUDE on the call. I wanted to know which are the Dreamliner Flights available for Travel to Delhi, and I was complimenting by letting him know that I wanted to get an Experience travelling in Dreamliner as I have heard good feedback and reviews about the B787, This staff (GIRI) was so RUDE on the call...

To Whomever It May Concern

I have travelled on 31 Dec, 2012 via flight of Air India AI 809 from New delhi to Ranchi.

My baggage was throughuly checked in by the Air India Staff at the New Delhi Airport Baggage Tag no : [protected] but didnt reach the destination on 31 December, 2012 at Ranchi.

After contacting numerous times, Air India stop picking up the call. The irresponsibility of Air Inida...

We would like to bring to your notice the extra ordinary ordeal we have put through by the Air India staff on our arrival at Mumbai Airport on January 8, 2013.
We boarded the flight AI 144 from Newark and where heading to respectively destinations within India with the transit point being Mumbai. The flight had to be diverted to Vienna, Austria due to an emergency. A Senior Citizen on the flight was seriously ill and the doctors on...

I had a flight booked for 2nd Jan '2013 from Delhi to Singapore ,The flight details are as follows:

Flight No : AI380 timings: 00:05 Terminal 3

It is pertinent to mention that I made the booking on 16thSeptemberand my ticket was confirmed.But When I reached at Air Indi counter at New Delhi Airport ,for checking in my luggage ,I was told that the flight was overbooked and they could not issue a boarding...

BELOW COMPLAINTS SENT IS STILL NOT RESPONDED BY AUTHORITIES--PL MAY TAKE UP WITH HIGHER UPS

02nd January 2013

From:
Suresh Soni
Flat no-802/803
A WING THARWANI HEIGHT
PALM BEACH ROAD
PLOT NO.4 SEC-18 SANPADA
NAVI MUMBAI-400705



To:
The Civil Aviation Minister
Govt. Of India
New Delhi

Sub: - Regarding...

I have sent following mail many times to the below mentioned email id. but have not received any reply from them.


From: Mansi Sawant <mansi.[protected]@yahoo.in>
Subject: Poor service
To: redemptions.[protected]@iclployalty.com, flying-returns.[protected]@iclployalty.com, [protected]@airindia.in,call.[protected]@airindia.in, call.[protected]@airindia.in
Date: Tuesday, 25 December, 2012, 8:56 AM


Sir/Madam,br...

Dear Sir,
I travelled from Trivandrum to Bhubaneswar via Chennai and Delhi. I asked my baggaged to be booked upto BBI at your Trivandrum officer, who instead booked upto Delhi due some link problem. Unfortunately the baggages could not be loaded in the flight we travelled on 26th Dec. 2012. Hence , we could not get the delivery of our bagages on 26 th. My house key, vehicle key , clothes as well as medicines were in those bagages.Hence...

Hi,
I had booked an Air India flight AI-604 flight ticket for mumbai from bangalore on 10-nov-2012. I had booked it online and it was confirmed ticket I had in hand. I arrrived at airport on time.1 hour before the flight departure time. On coming at AI counter for the boarding pass, the staff took the e-ticket and was about to give us the boarding pass. But some other person in their staff, probably some senior, asked not to give us...

I am a scientist working in one of the established research labs in the country. A recent trend that has become common with all government funding scheme is the enforcement of the need of a certificate from Air India and the compulsion (which wasn't enforced earlier) to travel on by Air India.
The incident happened when I called up Air India office today at 3:30 pm to check if there would consider working over email, as I was...

We had our flight tickets issued of 15th November ,2012 Air India, flight no- AI 472 having departure time 2.30pm and arrival to Udaipur city at 3.45pm. The issuing date was 25 october, 2012.
On 15th november we reached the domestic airport of mumbai at 12.30, we checked in at around 12.45, we got our boarding pass for the flight, we were in all 3 people, our luggage was also checked in. Around 1pm we did our security check, and proceeded...

HI,
I and my friend had a booked a flight of AIR INDIA the flight no. was AI-688 and the date and timing of flight was 25th nov,2012 and 6:00 a.m respectively from Indira Gandhi International Airport new delhi and we had to go to mumbai we reached the airport at 4:45 and after the entry we were mislead by their staff members itself to stand in which queue as there was no announcement and there was a lot of crwod we changed the queue...

This time I was flying via JFK to New Delhi on 3rd Nov, 2012 .AI-0102
I was told that food is over and there was short supply of food and hence the cabin crew Anu couldnot provide me any food. She came up with options like continental food which had lamb slices and some vegetables, which i don't eat. Later she offered me her own meal which was too less and also not acceptable- why should I have her food? So a passenger who paid...

Reference -PNR No AI7R2G of Air India Express.
To the above referenced PNR No.(AI7R2G) in the name of Mr.Silsilah Ussaimath Poolakkal was booked using my NBK(Kuwai) Credit Card. Its onward journey on 17th July 2012 from Kuwait to Kozhikkode were cancelled on 04 th July 2012.I have already sent 9 reminders to the customer support of AIE for the re-fund against the cancelled booking with attachement of the reference of cancellation....

Writing from cabin-AI 101. 9.30 pm scheduled flt passengers. 10.40 pm, still on Mumbai ground. Ac not working. Shortage of oxygen. Single woman traveling. Want to know what is the airline wanting to do. Extremely. Sorry state. everyone is hungry.some people even paid 21k for a single seat. Air India should pay refund to all its passengers....

i) Name of Airlines : Air India
ii) Name of Passengers: Balagopal C & Chandrasekharan Nair V
iii)Flight No. : AI-264
iv) Onward Flight No. from Chennai to Hyderabad: AI-545
v) Sector (From, To) : Thiruvananthapuram to Chennai
vi) PNR & Ticket Nos. : HCVJ0 & [protected], [protected]
vii)Date of Travel :[protected]
viii) Ticket booked through Yatra.combr...

Hi,

I had a very bad experience with AIR INDIA today (26th Oct.). I had a flight from DEL to VNS (AI - 406) at 10.30 am. When I reached the boarding counter at 8.45 am, they were unable to get my boarding pass. They told me that you have already FLOWN on this ticket!!! though I was infront of them.

They sent me to the ticketing counter. First they told me that no its is fine, you go back to the boarding counter....

My father was travelling to the US with my mother, who was in a wheelchair. Three "official" AI ground staff/porters asked my father to pay money to each of them to wheel my mother to a connecting flight.
When my father refused, they stopped the wheelchair in the middle of the airport. In a hurry, my father took out a Rs. 100 note. The porters said the minimum charge was 300 Rs. As my father couldn't afford to miss the...