Air India Complaints & Reviews

I have booked 2 tickets of airindia on 8 mar 11 through online booking for journey to be commenced on 12 and 13 mar 11 respectively. on 9 mar 11 due to official reasons i cancelled both the tickets which was confirmed by the airindia call centre and their city office of delhi. according to the fare rules if a cancel tickets 3 days prior to the journey an amount of Rs 500/ would be deducted from the fare amount. on 29 apr 11 i received the...

This is to bring to your notice that I travelled by Air India from Mumbai to Ranchi on 22nd April 2011 and on reaching home (Rourkela, around 4 hrs train journey from Ranchi) I was shocked to discover that my luggage had been tampered with. The polythene bags inside my suitcase were torn and my gold chain worth of Rs 7000 was missing.The saree worth Rs 2000 inside the the polythene bag was also cut as we believe some sharp object had been...

Dear Sir,
This is with reference to the subject matter.
I had booked my round trip air ticket of Air India through "make my trip" from 29th March,2011(AI647) to 15th April,2011 for Mumbai-Jamnagar-Mumbai.

Airline PNR No.YRNL9,
Passenger details: Mr. Jitesh Narshi Kansara
Mrs. Punam Jitesh Kansara
Mstr. Shashwat Jitesh Kansarabr...

Dear Sir,

For the past few days I am distressed since my daughter working in Bangalore traveled by Air India flight AI 502 from Delhi to Bangalore vide tkt confirmation no YBXPP on 11 April 11. On reaching Bangalore she discovered that her baggage comprising of one in number large sized VIP suitcase made of red colored synthetic fiber had not reached Bangalore in the aircraft. She lodged a complaint at Bangalore airport vide...

Dear Sir,


I am writing this mail to seek justice for the mental and financial harassment meted out to me by AIR INDIA. My name is Alok Nigam and I am living in Hyderabad. On 15th April 2011, I was to travel to Mumbai to attend an interview for my MBA admission. I planned my travel well in advance and hence booked a return ticket with AIR INDIA on 19th March itself. I made my reservation in the 15th April morning flight...

I had booked two Air-India round trip web tickets for Delhi-Singapore route and then cancelled it.

I have been requesting for a refund calling their helpline as well as writing at [protected]@airindia.in but haven't got any updates.

Below are my flight details:

BOOKING DETAILS

Booking reference no (PNR): YK0LJ
Web Reference: AIBE174891
Issuing Airline: Air India...

Sub: *Pilferage of items contained in the baggage-reg*.
>
> It is extremely regrettable that I & my newely wed wife were on a
> trip to Port Blair for that purpose I had purchased Air India connecting
> flight ticket from *Lucknow to Kolkata via New Delhi* when my luggage that
> was booked in the baggage was tampered, its lock broken and gold jewellery
> of my wife...

I was booked my two baggage(TAG NO-DL 334546 & 334547 ) , boarding pass no:[protected]GBBXF6 from NYC-Newyork to Delhi in AI-102 on 26/3/2010 and same not received at International Air Port at Delhi .I registered a complaint in lost baggaes in Air India and my file ref no:DELAI 35393/27 Mar 11/1217 GMT. They promissed to dispatch the same at my home address at Jamnagar 0n 01/04/2011.

I have still not received my baggages...

Air india ticket refund not done since dec2010


On 26th Dec 2010, we had booked a ticket from Delh to Kolkata on flight AI 680. The payment was processed however the booking was not confirmed (PNR No: RFIZSN)

Following which we contacted the call centre where initially the PNR was provided as JGTRN (screenshot in trailing mail) and status as waiting list. It was confirmed to us that the amount will be...

I have callcelled a ticket on 24th of feb '2011' which was booked at airindia airlies through online. After that i have not received any confirmation mail nor cancellation details. & today is 22nd of march & i have been still following up for the same. one of the worst services i have ever seen. & we have decided not to book ticket in air india again....

I am a frequent flier in UAE-Kochi sector, normally from Abu Dhabi. On 23rd February 2011, I had booked in Dubai-Kochi Air India Express flight IX 434. When reached at Dubai airport I was informed that the flight was cancelled and would be able to fly only on next day’s same flight. The reason for the cancellation of the flight was not at all convincing. Many passengers like me where stranded at the airport. No alternate arrangement was...

Mrs. Surekha Sail(my mother in law) had travelled by AI144 on 7th Dec 2010 : Newark-Mumbai-ahmedabad.When she landed at the SVP International Airport at ahmedabad, her 2 bags did not come along. she was told that the bags would be sent later at her residence as is the normal practice with other airlines. On 10th Dec 2010, She got a call from Air-India, ahmedabad office that the bags have arrived and she should collect it from ahmedabad. she...

1. I travelled from Hyderabad to Coimbatore on 15 Jan 2011 by Air India flight IC 1547 boarding pass no[protected]C1.
2. While checking in the luggage at the counter I told the person that my bag contained wine four bottles & he should put the FRAGILE tag on the bag. The same was done and a baggage tag bearing No - [protected], A/7119587/ SEQ NO 44 was put on it.
3. After about an hour or so an announcement was made that...

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: bom.[protected]@airindia.in
Subject: RE: LUGGAGE MISPLACED - BOMAI85410
Date: Wed, 12 Jan 2011 17:03:29 +0530

Sir,

I have been in constant followup with the airlines regards my missing luggage on mail and also thru phone.

I have been very very disappointed...

I HAVE BOOKED AN AIR TICKET ON 08.12.2010 USING MY SBI CREDIT CARD FROM KOLKATA TO NEW DELHI AND RETURN OF FLIGHT NO AI 111 AND AI 680 FOR DATED 21.12.10(BOTH UP AND DOWN) AMOUNTING TO RS 9263.00.

ON 20.12.2010 I HAVE RECEIVED A CALL FROM KOLKATA AIRPORT THAT FLIGHT NO AI 111 OF DATED 21.12.10(SCH DEP TIME WAS 3.40AM) HAS BEEN CANCELLED.

DUE TO THAT I HAVE CANCELLED MY JOURNEY AND AIR TICKET BOTH THROUGH INTERNET.br...

I was fly in to chicago on 31st December 2010 via Air india Flight AI127 and all the passenger boarding from Delhi missing the baggage at chicago and the Air india staff told us that your baggage will be delivered to you by 6.00 PM on Jan 1st 2011 but till on Jan 3rd i haven't heard anything from Air india.

Also they have very bad service on the Delhi air port. it's took them three hours to issue a baording pass...

I have booked a ticket with Air India on 13th October 2010 from Hyderabad to Kolkata departure on 17th December 2010, departure at 8:05 hrs and arrival to kolkata at 10:00 hrs. on 16th december i got a call from mumbai Air India office saying my flight is rescheduled and now departure time is 8:40 hrs and its a connecting flight from Hyderabad - Chennai - Kolkata. i was going to kolkata for my personal work and i was supposed to be there...

My bag was not offloaded in Delhi after Air India IXCDEL 1520 flight from Chandigarh to Delhi on 12 December 2010. I filed complaint 1C214930 with the baggage claim office at 1800 on 12 Dec 2010 when the bag was not offloaded. Since we were flying to Sydney and would be traveling around Ausralia for 21/2 weeks we requested the bag be sent to our home address of 68 Issaquah Dock, Sausalito, CA, 94965 USA.

As of today, after...

I travelled from London-Delhi-Kolkata through AI 112. when arrived in Kolkata on 4th dec'2010 I found one bag with case Id CCUAI 15888 is not found. I registered a case for it but even after 15 days no update is available its causing a considerable problem to me as the bag has important documents, camera and Laptop in it and am not able to join the office without the stuff. The London AI has confirmed several times that the baggage...

Sir,

It was an unfortunate moment when I decided to go for an AI flight AI 111 from Kolkata to Delhi on 28th Nov 2010. I booked my ticket from Air India site after logging in to my account and printed the ticket after opening the page of “successful bookings”. The tickets for myself along with my wife and one year old son is attached for your reference.
As soon as we reached the check-in counter at Kolkata international...