Air India Complaints & Reviews

I had booked a connecting flight through Make my trip for Mumbai-Hyderabad, Hyderabad-Delhi. Mumbai Hyderabad flight was through King Fisher Red and Hyderabad Delhi flight through Air India.

Both the Air Lines were aware of the connecting flight status. Kingfisher Red flight was late by approximately half an hour. Collecting baggage from the Kingfisher Red and arriving at departure terminal took me 20 more minutes. I reported...

Sunday(14 Nov 2010), i am coming from Delhi to Hyderabad.My two of them one luggage's has been misplaced, i have complained regarding that, they told me you found your luggage's next day(15 Nov), but till now i am not getting my luggage's. i also try given number by them but they did not respond. please let me know how i get my luggage's.

Details are given below.

Name: Abhay Anand
Flight...

Dear Sir,
Please note that I have booked my air ticket for round trip with Air India, Kolkata to Delhi on dated 29th Oct through Yatra.com, detail as below:
My Name: Mukesh Agarwal
Yatra Reference number is [protected]
1-From Kolkata to Delhi Flight no.AI 681 from NSCBI Airport, Airline PNR 5WFKOB
Departure Time was 20:00 Tue 02 Nov 10
Arrival Time was 22:20 Tue 02Nov 10 at IGI...

I was travelling from Seoul to Delhi on November 4, 2010 by Air India flight AI317 which departed from Seoul at 15.30PM after almost two hrs delay. The flight had a technical stop at Hong Kong airport for an hr. During the flight we were served drinks and snacks before lunch. I was really shocked that the snacks (roasted masala nuts) were outdated stocks. It was manufactured in April 2010. The packet clearly stated that it is meant for consumption...

I arrived on the AI-140 flight from JFK to Mumbai. I had 4 pieces of checked in luggage and received only 2 at the baggage claims. I filed a written report and the staff at that moment was very helpful. They told me to come and pick-up my luggage (preferably since i stay close by). They mentioned that u can pick ur baggage from the claims when it arrives on the same flight, same time next day.

The next day, i reached around...

dear sir,

i had booked a ticket of AIR INDIA from cleartrip.com having flight no IC-102 (PNR J45CX)
scheduled departure form New Delhi Interbational airport terminal no. -3 at 8:00 pm
on 7/09/2010.
After enquiring and confirmation from your representatives about my PNR and departure of
the flight i reached airport. when i placed my ticket to Mr. PRADEEP (Asst. Manager) of AIR INDIA
at...

i was informed about my flight reschedule at the last moment. and while booking ticket it was starting from delhi at 05 20a.m and arriving at 08 20 a.m in coimbatore. but the flight no:ic 7603 was rescheduled to 11 30 which made my business loss of one crore. but y d hell they booked my ticket at 05 20 and changed it at last moment and didnt inform me two days prior. so that i can change my program. what they r going to do regarding this....

I travelled to Vancouver Canada on 8th august 2010.I booked ticket through Air India and flights were AI 121 From Delhi to Frankfurt and then frankfurt to Vancouver it was Lufthansa LH 492.One of my bags bearing Tag no.[protected] was missing.I lodged complaint with Lufthansa office at Vancouver Airport.
From 8th onwards I am contacting daily but not getting any satisfactory reply.Even after 9 days my...

I was a passenger on Air India flight IC 902 on 4th Aug 2010 from Delhi to Bengaluru. Although I checked in my baggage (22 L red strolley ) personally, the bag went missing in transit. Upon arrival I filled in a form at the airline office and that was the end of it. Air India has so far not taken the initiative to contact me and let me know the status og the bag/ help me in claiming insurance.

Kris George
+91 [protected]...

I went to Vancouver and participated in The international conference INPC 2010 organised by TRIUMF in UBC, Vancouver, Canada. The onward journey from Delhi to Vancouver via Frankfurt, and Toronto was completed without any incident.

During the return journey, from Vancouver on reaching Frankfurt inter-national airport Air-India (AI) counter via Toronto, i was told on 14th July 2010, that the eticket (ETKT 014 [protected]-86)...

Dear Sir,
I had booked a flight IC 936 from hyderabad to chennai on 5-Jun-2010.For personal reasons i cannot reach the airport. Hence i requested an official at customer care Name-Zakir (number :[protected] to cancel my ticket on 05-Jun-2010 around 8:10 AM. I was happy that i could at least cancel the ticket at that time.
Later when i contacted the same number i was informed that i have to contact the Air India office at...

Sir,

I wish to submit that I was made to put my guitar in checked in baggae at the Indira gandhi international Airport whie traveling from New delhi to Mumbai on 31 may 10. The reson given was that a passenger is not allowed more than 2 pieces of luggage in the cabin. I had a laptop bag and a haversack and had requested that the guitar be permitted in addition. The reason why the haversack could not be put in the check in baggae...

Kind Sir/Madam,
I Mr. M.D. Khan would like to complaint and bring to your notice the inconvenience and unprofessionalism i faced because of Air India staff. I am a regular traveler. On the 17th of April, 2010, I was supposed to travel from Mumbai to Madras with Air India airline on flight AI 640, My booking was confirmed. when i reached they informed me that flight is cancel and they transfer me to domestic airport on ic Unfortunately,...

I am a software engineer working for Wipro Technologies. I have recently been transfered to Gurgaon from Chennai.
I have given good amount of advanced money to Air Cargo movers and packers ltd, for shifting of households and bike from chennai to gurgaon. I have handed over my luggage to them on 24th April 2010 and they have given commitment to deliver everything to gurgaon on 3rd of May 2010. But I have not received my luggage till...

1. In the list of locations for submitting complaint/feedback.Mumbai is not listed. What a joke!!!
2.I tried web checkin and for 2 days I was told system is Busy. I called CC and they gave me[protected]. I called and did not get through. I called CC again and this time they gave a different no.[protected]. I called that no and they gave me[protected]. I called that no and they gave me 28318116/28318444. These no kept on ringing.br...

LTC 80 fairs not updated since 2009.Pathetic. Charging is no where nearer to the fair published in the web. Government departments are not given any direction as to the reimbursement of excess/fairs charged. Government servants are taken for a ride and effectively discouraged to travel. Indirect way of curbing expenditure!. I plan to go to a consumer court for such kind of apathy by a national carrier running in losses due to inefficiency....

To: [protected]@airindiausa.com
Subject:
Date: Tue, 27 Oct 2009 10:14:12 -0400

to Air india authority
i traveled from amd to ewr on 24/10 due to bad weather ai 121 flight diverted to paris and we catch ai 192 from paris we reach at 2-50 am us time at ewr on 26/10 un fortunatly we all passenger board from amd not received our baggage at newark air india authority issued a property irregularity report...

we have to travel in Air India flight no. AI-127 on 16/4/2010 the schedule departure time is 20.20 from Hyderabad - (the journey details Hyderabad-Mumbai-Frankfurt-Chicago-Miami) due to volcano blast at Iceland London the flight has been cancelled. But the AirIndia people were failed to inform the same to me and more over they have not informed the next flight details. What shall we do now?

1. VENGALA BHASKAR 54 YEARSbr...

Dear Mr.Sanjiv

It’s been 12 Days now and other than an acknowledgement I haven’t heard anything on it.

Kindly suggest what’s the status to the feedback.

Thanks

Mohit


From: Mohit Gupta [mailto:mohit.[protected]@religare.in]
Sent: Sunday, March 14, 2010 1:34 PM
To: '[protected]@indianairlines.co.in'
Cc: '[protected]@airindia.in';...

12th February, 2010

Dear Sir/Madam,

I had lodged a complaint on 9th instant on the subject, but till date I did not receive any favourable response.

Hence, it is just to remind you for a quick response to my complaint.

Manish Tewari
Cell No.0-[protected] & 0-[protected]...