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Air India Complaints & Reviews

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Last updated Apr 19, 2024
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Air India reviews & complaints page 158

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S
Saurabh Kochhar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not getting Refund

Hi Sir

I want to bring to your notice the inconvenience caused to me due to Air India flight cancellation.
I booked a flight for my sister from expedia.com for an Air India flight AI-126 from Chicago-New Delhi for 6th October which had a cost of $704.90. The flight got cancelled and Air India staff told that "flight may or may not go" even the next day also.
It was very urgent for her to come back so...
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S
shahbaz subedar
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NO baby coat for paid baby ticket

Hi

My name is shahbaz subedar.we were flying with my family from Mumbai to New York by Air India Flight no. AI191 on Saturday 25th October, 2008.

As per the rule, we have bought a ticket for my kid master ZIYAN subedar (only 1year old) which costs me around Rs.26000/-.
For that amount they are bound to provide me baby coat for my baby.

But unfortunately, they did not had sufficient baby...
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P
Paresh Varsani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service and Flight Schedules

The following Letter was sent to Air India HQ and London Office.

* I had to constantly chase the complaint
* Show no sympathy or to honest didnt care
*Did take responsibility and didnt no care on bit.

OVERALL - Will Never Use Again and Would Not Recommend !!!


I am filing a written complaint to Air India for compensation. Please read my frustrations with Air India
br...
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N
nagaraj ramakrishnan iyer
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stealing things from the check in bag

on 18th I'd arrived from Newyork by AI 140 and from my check in bag I had lost the following.

1. 2 boxes of FERRERO ROCHER HAZELNUT CHOCOLATES net
weight 600 gms...
2. a beautiful hand made imported shirt costing 80 US dollars

3. 2 costliest perfumes which was a gift for my son in law...

I wanted the authorities to know this for constant vigilance on the loaders in the month...
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R
Riyaz
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing and stolen checked baggage

I was travelling on Air India flight AI126 from Chicago to Hyderabad and had to change planes at Mumbai.
Our checked in baby stroller did not arrive at Hyderabad despite all other baggage arriving.

When we unpacked some of our luggage we found 2 new digital cameras missing these were expertly removed from the locked baggage leaving behind empty camera boxes all this worth about Rs.41000 . I have complained to Air India...
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R
Raja Sangameshwar Veeravalli
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary Baggage Charges

Dear Sir

Good day.

I work for Infosys. I recently travelled from Chennai to Asuncion (Paraguay) via Dubai & Sao Paulo. Chennai to Sao Paulo was by Emirates, and the last leg was by Tam.
When I checked in at Chennai, they first said since i do not have Brazil transit visa, they will not be able to issue boarding pass. Later, after some discussions, they said I could travel, but I am carrying...
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M
Mugdha Deshmukh
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UnAceptable Penalty Charged

Hello,

My mother was travelling by Air India Flight From Bombay to Minneapolis & Return..Her Return Ticket from Minneapolis to Bombay was on 16th Feb 2008.We got her Ticket postponed to 28th Febmore than 15 days agofrom date of her travel.In this Process we called Air India, Chicago Office asking about her postponing the ticket.They said that there is no penalty for this ticket & we need to send money order of $20...
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K
Kanchanlal N. Sherdiwala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Inconvenience in Air India flight

I and my wife travelled from Chicago to Mumbai by flight No AI 126 on 10th April, 2008. Our boarding pass no. were 063 and064 and seats were alloted 63 G and 63 F.

To my surprise I found the following deficiencies in service .

1. From Chicago to Frankfrunt crew were not co-operative. They were not hearing any complain. They replied us to complain to Customer care department.

You must agree that...
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M
Manoj Varughese
from Tellicherry, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

What a Journey!

To The Minister of Civil Aviation

I, Manoj Varughese, am a citizen of the Republic of India, presently residing in Shanghai, China. May I bring to your kind attention an unforgettable journey with Air India. I refer to our journey from New Delhi to Shanghai by Air India flight AI 348 on the 6th of April 2008. We arrived in Shanghai 25 hours after scheduled time—after going through severe physical and emotional stress....
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S
sunita shaw
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

worst service

Subject: Extremely disappointed and highly dissatisfied with Air India Airlines Service
Dear Air India Airlines:
I am disgusted as I write this note to you about the miserable experience I had using your services. I am writing to obtain compensation for a huge mistake for which I believe your firm is responsible.
On February 1, 2008, I took delta to fly to New York (JFK) from where I had a connecting flight to New Delhi...
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P
poonam farma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Compensation problem

my parents came from india and now they want to go back. i rang [protected] and asked for any tickets available in the month of feb2008. i spoke to MARIA in the call centre of mumbai..advised me one ticket is available and another one i will put in request. MARIA said for one ticket you have to pay £26.00 on the counter and advised me you need to ring back after two days if the tickets are confirmed or not. i advised MARIA that my parents...
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