Air India Complaints & Reviews

As the flight has cancelled due to covid the air india issue the voucher of full refund.The airline issue full refund in this voucher number 07045347 .
Escalation number :[protected]
etickets number :[protected]
[protected]
[protected]
[protected]
[protected]
these are five e -tickets
As I mentioned that i have voucher of full refund but i didnot receive the full refund...

Hello I was billed twice for a ticket booked in AI 971 for the 23rd of April 2022 for Blr to Doha.
For the first transaction no tkt was issued.
The 2nd transaction was successful.
Kindly refund the amount for the failed transaction without further delay.
My name is Sujoy Mukherjee and my pnr number is H2LND.

The failed transaction PNR number as provided by the AirIndia call center is H2LFY.
Attached...

We booked an Air India flight through make my trip for 11th April from Kochi to Bangalore departure at 3.30 pm from Kochi. While trying to web check in the day before, we were informed by Air India that web check was not working and we should directly get boarding pass from the Air India counter at the Airport.
At the time of booking, we were not informed that my flight would be an ATR operated by Alliance Air. The ATR seating is congested...

Ticket #[protected]
Hello,
No response or refund to my original ticket[protected]Delhi - Toronto). Flight was cancelled due to Covid. Travel Agent already submitted the RA number [protected] . And made many calls to Air India. No response. Never expected such a pathetic service that even after 8 months, no refund is made. Would appreciate if someone can help and escalate to concerned department to resolve and refund...

On 26 Oct 2021 i had purchased Ticket for LKO to DEL 8 Dec 2021 via AI 812 Dep 20:15 and Arr at Delhi 21:35 pm. I had to take a Flight to USA on 8 Dec 2021, Via Flight UA 802 scheduled Dep at 11:45 pm.
I was advised by certain well wishers that AI 812 flight will be too close and if slight delay, i will miss the US Flight. I was also informed that due to Covid - 19 Procedures checking, there are huge rush Since This flight Booking...

This is regarding travel from Delhi to Bhopal on 8th April 8:40 AM. PNR - ZCQ6F and ticket no. 098-[protected].
I am extremely unhappy with the airport staff for their behaviour which is a shame for the Tata company as I am also a Tata employee. I reached before time and was in the queue for check-in. The queue was long but I reached the counter at 7:50. I had already done web check-in, printed boarding pass as well as bag tag. When...

I have booked 2 tickets for traveling Delhi to Kochi through Air India website and paid Rs 14852/- through google pay UP Id Google pay payment was completed and money deducted but in Air India website it shown an error occurred and ticket didn't booked. My account has been deducted by the amount said above. i would like to receive the deducted amount asap...

I had booked a flight with Air India for travel in Mar 2nd 2022, Paris to Chennai Return ticket for myself (PNR Z2V4M) and Paris to Chennai (PNR JYMN1) One-way for my family. But the ticket was never issued. After following up 2-3 days the customer service said the refund will be issued. 10 days later when I called again they said the refund is not raised. So they raise new request (Request#[protected]. From then on, I keep calling them every...

P_0006 - Payment has been collected. Sorry, we were not able to ticket your booking due to some technical reasons. We shall mail the tickets to you shortly.

I purchased a ticket from Toronto to Lucknow and my credit card was charged without receiving the ticket. Have been on hold for 2+hrs without any resolution. Need the ticket for the flights ASAP, please....

I am a senior citizen and been running from pillar to post to get my refund for the flight cancelled by Air India.

I booked 5 tickets for myself & my family for a vacation. The booking was done through airindia website on[protected].

The date of travel was[protected] from Delhi to Udaipur &[protected] from Udaipur to Delhi, vide Tickets Numbers[protected] to[protected]total of 5 passengers).
br...

Hi, my name is Nalin. On March 2nd 2022 my in-laws were traveling to India from EWR on AI 144 to Ahmedabad. when they went to check in counter Employee name Rita Shah helped them check in when they were handed a boarding pass I notice that she miss spell my mother In law’s name in the boarding pass. she wrote Madhumati instead of Madhuben when I told her she made a mistake she said it’s ok don’t worry they will let you board. but I...

E-ticket:[protected]...

Hey

I recently travelled from SFO to DEL on AirIndia AI174. This flight was the absolute worst with no cleaning at all, what so ever.

Starting from the entrance the plane had a weird smell to it, possibly from the unclean carpet. The seat had no cushion on it and was broken. It kept slipping from under me. It felt like I was sitting on a a slab of wood for 16 hrs.

All the handles, chairs and windows...

I'm ex defense Army officer 81 years of age. My name is Janak Raj Saini I traveled from Melbourne to Delhi on March 17 on AI 308 on business class seat 3D. I had requested for wheelchair for myself. After a long wait, when the wheelchair person named Sharni finally came, she was extremely rude and looking at my hand bag, she said I can't carry that as I'm only allowed seven kilos. She assumed that I was traveling economy and she also assumed...

I flew from Delhi to New York( JFK) on March 31st with AI101. The flight was very dirty; three bathrooms were very very dirty. Can’t even use it! The fly attendants were very rude and didn’t resolve the problem at all. When I inform them about the bathroom; one with poop and didn’t flushed, another toilets paper are everywhere no where to step and the third one with floating sink. No way to wash our hands as it completely clogged. br...

I booked my airline tickets online from the Make My Trip agency. The booking id is H8425

They booked my Air India flight tickets. The details filled by me are correct. I filled in my title, first name, and then the last name.

When Air India issued my e-ticket it shows my surname/first name, middle name, and title. I called the customer call service and requested them to remove the title from my name for my tickets...

Hi Team,

My suitcase got damaged during my flight travel from Chennai to Sydney.
Could you please help me to resolve this issue....

Hi,

After calling up several times over the last 3 months explaining the same thing over and over again, filling multiple feedback forms - IDEL[protected], WB-IDEL[protected], WB-IDEL[protected], WB-IDEL[protected] and escalating to the refund department and raising complaints[protected], 14775100, 14811205
I still haven't received the refund for the international tickets canceled by Air India itself: Booking Reference:...

AI 161 flight Delhi to London on 1 April 2022 has been delayed for 5 hours and the business class and economy class passengers are given different treatment for the same suffering caused by the Air line company which is totally unfair and unprofessional attitude of the company....

Flight AI 9834 Bikaner to Delhi
Date 10 sep 2021
Booking reference YG84R
E-ticket no.[protected]
Passenger Dinesh Kumar Agrawal
Informed at around 6pm that flight was cancelled and refund would be made shortly.
More than 6 months have passed and there is no refund....