Air India Complaints & Reviews

I travelled on 03.06.2022 from Kolkata to Frankfurt via Delhi. I had two bags but at Frankfurt airport I had received only one. I made a complaint (Compliant No. FRAAI108555)

It has been 60 hours that you did not find out my luggage. What a bad luggage service and customer care service provided by Air India. What an unprofessional work you are doing.

Flight No. Ai-763, Kolkata to Delhi, Ticket No.[protected]C1br...

I have cancelled my ticket from Delhi to Sydney on 22 march for travel date 24 march through your customer care. When I cancelled the ticket, it was told to me that refund will come in 14-21 working days. After catching up repeatedly with Airindia customer care, still I haven't got any refund. First if all the process was so delayed to initiate refund and at last when they told me it's initiated on 4th may and will be processed in 14-21 working...

Unable to checkin and download web checkin pdf...

I, Assistant Executive Engineer, Somesh Soni, working in border Roads Organisation(Ministry of Defence) was booking a flight from Dibrugarh to New Delhi on 29 June 2022 and New Delhi to Dibrugarh on 19 July 2022 but could not find any air India flight in irctc air, the authorised government site to book air tickets. so I would like to book indigo ticket instead for the same dates and would like to get a Non availability certificate to avail...

Hello,

When I booked my sister's(Jalakh Bhat) ticket from Air India's official website on May 28, I got a confirmation email stating that my ticket is confirmed along with the PNR number. But while check-in at the Bengaluru airport today, I was told that my ticket is not confirmed as the ticket number is not generated.This is very misleading and I had to struggle a lot due to some glitch from the air india technical team end...

Check in with a reason that all seats in the plane were occupied...

We booked Air India tkts to travel from Bikaner to Bengaluru vida...

My family and I were traveling from Newark International airport to New Delhi via Air India flight no. AI 106 on 30th May 2022.
I had confirmed tickets for my family and me under PNR No. HSDN3 and J1W8Y. We stood in a queue for more than 1.5 hours to check in at the Air India counter at the Newark airport.
When it was our turn to check in, we were denied to check in with a reason that all seats in the plane were occupied and...

We booked Air India tkts to travel from Bikaner to Bengaluru vida Delhi on 1st January 2022. While we travelled from Bikaner to Delhi sector by Air India but this flight was late and we missed the connecting Air India flight from Delhi to Bangalore. We approached air India reservation /ticketing counter and they informed you cancel the tkts and you will get full refund for Delhi Banglore sector as you are holding full sector Air India tkts...

Dear Sir

I am holding the below tickets and would like to reschedule due to the spread and infection by OMICORN as per the covid rules applicable by Odisha Health and BMC.

1. Krushna Praharaj – Z605D – BOM-BBI-BOM - Travel Date 7th Jan 2022 and return on 12th Jan 2022

2. Bina Praharaj – HYS8H – BOM-BBI-BOM - Travel Date 7th Jan 2022 and return on 12th Jan 2022

Kindly reschedule...

Booked return flight ticket today morning, 1st Jun 22, from Air India website from Delhi to IAD (Washington) for 13th July 22 and return on 21st Dec 22 with following passenger names :
Pankaj Sinha DOB 06/09/1953
Shashi Sinha DOB 09/12/1953
Paid for two persons tickets online.
The payment was completed and I received the message also but not any tickets or itinerary or PNR number. I used [protected]@gmail.com as...

Air India — Not refunding cancelled ticket amount
R
RB Iyer
from Vijayawada, Andhra Pradesh
May 31, 2022
Mark as Resolved

I booked a round ticket through alliance air web site for going to Bengaluru from Hyderabad. The travel date from Hyderabad was on 16th May 2022 and return date was on 19th May 2022. On 16th May the alliance air informed that due heavy rain at Bengaluru the flight was...

I booked a round ticket through alliance air web site for going to Bengaluru from Hyderabad. The travel date from Hyderabad was on 16th May 2022 and return date was on 19th May 2022. On 16th May the alliance air informed that due heavy rain at Bengaluru the flight was indefinitely delayed. As I had to go urgently I cancelled the ticket at alliance air counter at Hyderabad when the person at the counter clearly informed that only one side...

I was denied a boarding pass when I tried to check in for my AI - 425 flight from DEL to CCJ at 05:45 AM. Initially, I tried web check-in and it failed with error details not found, So I called the airline and they said you can check in at the counter. At the counter, they denied boarding pass stating this ticket is not found in our system. I had booked a confirmed ticket on goibibo platform with a PNR 5TRTKO paying Rs 11285 including all...

I have booked a ticket via airindia.in website and paid it through UPI to airindiabilldesk, after the payment i haven't recieved any confirmation email or e ticket, please kindly look into the matter and send me my ticket or get me a refund...

Air India boarding passes issued person Naveen Kumar rudely collected Rs 10631-unnecessarily
Again at Boarding point Naveen Kumar intentionally threatened with journey cancellation, and again
Collected Rs 19625-...

Hi,
I have cancelled my ticket last year in October after several flight cancellations from air India. But I am still waiting or refund, I have sent so many email and also logged refund request on airindia website feedback option, but no luck.
HX7B0 Is my booking code, contact me on +1 [protected], email [protected]@yahoo.co.in...

My name is Sanjay and I had booked a round trip flight from Korea to India under booking reference H5NP7 and canceled it within the next two days because of my job commitment. Its been almost a month since I applied for the refund but I didn't receive any refund amount although the company claims that you get the refund within 14-21 days. Even after asking them multiple times both through email and customer care services, I didn't recieve...

I booked flight ticket from Kolkata (ccu) to chicago (ord) for my parents Subodh chandra Gorai (senior citizen) and Dipti Gorai. During boarding pass generation at kolkata airport, on the travel date, 26 may 2022, due to airindia system faliure they can only generate boarding pass for dipti gorai but not Subodh chandra Gorai. Airindia harrased my parents completely 5 hours and didn't allowed to board the flight. At very last moment they found...

Dear Sir,

Please note that I am Farhana khatoon (Passport no. K6662872), I am scheduled for a flight to Saudi Arabia via Air India, during boarding I am stopped by the airport authority for forbidding me to board in the flight, they are not giving proper explanation for revoking my journey they seized my passport along with children's.

I require immediate help from you I am alone here with my children, trust...