Air India Complaints & Reviews

I booked a flight for my sister from Mangalore to Udaipur. It was a connecting flight Mangalore to Bombay & Bombay to Udaipur.

The flight got cancelled, but I didn't recieve any notification via sms or email or anything. I am trying to get a reschedule done but the customer care doesn't pickup the phone and puts you on hold for hours.

This is causing extreme stress to me and my family....

Respected Sir/ Madam,

I Hasanabbas N. Kadiwala brother of Mohemedali N. kadiwala would like to file a complaint to Air India Airlines regarding the scam done by Air India Airlines management at Mumbai T2 terminal.

On 11th January 2022, My brother was going to London for studies along with student visa from Mumbai. So according to the Student Offer there is an allowance of 1 free additional piece of max 23kgs.br...

Hi..I had to cancel my tickets for 20th of march because I have been quarantined here in chandigarh..In order to get refund of my tickets i had to drop a mail here..i hope the action will be taken as soon as possible and I would be refunded back my amount which is Rs 6508...

I travelled with family from Mumbai to Delhi and Delhi to USA on Jan 15th 2021. In the checked baggage apparently one bag had something which could not pass the security which I was been informed only at last moment when boarding the flight and than they told me there isn’t enough time and I have to leave the bag and they will send it to my final destination. In the world of mobile phones why they couldn’t call me upon finding something...

I travelled with family from Mumbai to Delhi and Delhi to USA on Jan 15th 2021. In the checked in baggage apparently one bag had something which could not pass the security which I was been informed only at last moment when birding the flight and than they told me there isn’t enough time and I have to leave the bag and they will send it to my final destination. In the world of mobile phones why they couldn’t call me upon finding something...

Why Air india is taking so long to refund cancelled flight. I book my ticked on 27 dec still waiting for refund....

18JAN2022 Ticket book Kiya tha jo howa nahi
Air india Date 01FEB2022
Time 11:30Hrs
Amount Dabit account
Ticket no massage...

Sir
pnr jmdxt yaswanth sri santosh tokala was cancelled by customer care as it was booked online on[protected]
delhi to frankfurt ai121 doj[protected]. Kindly do need for early refund as it was huge amount for me

thanking you sir...

Hi,

I would like to seek help to file proper complaint against Air India. I booked thru kiwi.com flight Doha Qatar to Philippines. Travel agency give me transit connecting flight, Unfortunately one of the flight has been cancelled and there's no way for me to continue the travel so i have no choice but to agree the entire travel plan, which include the Doha to Delhi flight via AIR INDIA. I have been notify that my travel agency...

I am a user of airtel. I am using airtel sim and data since four to five years. It was a beautiful experience. But now airtel steeling my data in the mid night after 12 o'clock. After 12 o' clock immediate after 10 to 20 minutes airtel send a message that I used 100% data. This was totally cheating. Please grant me justice

Thank you...

Tickets were booked and confirmed by airindia. Payments were taken as well.
Later in few weeks flight schedule changed, we got email but no information about what's changed.
Called customer support 3 times, and all time I got told they will transfer to ticketing department.
In last I asked for direct number, I was told they don't have direct number. All 3 times call was hung up after 40 to 45 min putting me on hold.br...

I have been trying to reschedule my flight to India by Air India schedule for departure from San Francisco on 21st Jan. My booking reference is J5RF1 and I have not been able to reschedule and I have spent over 16 hrs trying to reach the ticketing team and somehow I have not been able to get them. How do people manage? I am planning to file a lawsuit and not only get my money back but also get back the wages and time lost due to the 16 hrs...

SIr/ Madam,

I and my wife had booked flight ticket to travel to india from Canada in the month of Jun 2021. thru Flightnetwork.com
Air india cancelled the flights and Flightnetworks.com duly submitted application to Air inida for full refund of the amount paid.
No refund received till date even after seven months.
Air India PNR ref # HFPX0, HFPRP
Air india E-tickets # 098 [protected]-68, 098 [protected]-64br...

I have canceled my ticket[protected] which I booked from airindia website and submitted the feedback form twice to get the refund. I have called the customer service team more than 15 times. It’s been more than a month I am waiting for my refund and still, I haven’t got my money back. I am always told to wait for a few more days on each and every call and the customer care team is giving false assurances. Once one of their team members...

I had cancelled my flight ticket (No.[protected] on 6th December, 2021 and filled their feedback form as told by them on the same day (Feedback Form Ref.No.WB-DDEL[protected]) duly acknowledged. It was informed by their customer care executive that refund for the same would be processed in 21 working days. But till date, no refund against the cancelled ticket has been received by me though I had called on their customer care number many...

I travelled to London Heathrow airport with my 15month old infant from Goa airport on 7th January 2022 with AI 145. PNR number JBXSH. I went to business class counter as I wanted to upgrade my ticket. I was told it would cost me Rs 50000/- which I was fine with.
When I was checking in at Goa airport, I was told by senior air India staff lady that my self lateral flow test (pre departure test) which I did as per the UK regulations was...

Air india Ticket no[protected], I had cancelled my ticket on 25th December 2021 via Air India customer care and still waiting for the money to be refunded. Please let me know when can I get the refund or whom to contact.Amount charged was $3705.21 and was told that the cancellation charges will be deducted and the rest money will be refunded.Please refund the amount at the earliest. Thanks...

HEllo
I booked a flight ticket and the payment was also done but did not receive any confirmation on sms or mail. amount has been debited. please help.
sending the transaction id ; (UPI Ref No.[protected]...

Hello team

Please note my concern here. I have a flight with Air India upcoming on 18 January from Delhi to Goa, I have few challenges due to covid listed below
a. I have my son who is 7 years old only and non vaccinated as a copassenger and on high risk due to covid situation.
He also has his exams next month and I can't put him at any health risk.
b. The news says that the lock down shall be extended...

Travelling with wife and infant (11 months old)
Booking reference - HSH6Q

Hi, I am supposed to travel to Stockholm from Vijayawada on 10th Jan & reach by next day 11th Jan at 12 PM local time with flight order :
Vijayawada - Delhi - Paris - Stockholm.

The connecting flight from Delhi to Paris(AI 143) got cancelled and accommodation was given at hotel. I was informed to collect all the 5 checkin...