Air India Complaints & Reviews

Passenger Name: Chinmaye Hullenahalli Gurubasappa
PNR: YERHZ
E-ticket number:[protected]
Flight Details: Bangalore to Delhi; Delhi to Toronto
The ticket was cancelled in the month of July 2021
Cases/ Feedback forms created for refund initiation:
Reference Number: WB-IBLR[protected] created July 8th, 2021
Reference Number: WB-IBLR[protected] created October 25th, 2021
Case Number: 12495219...

My bag is broken and damaged beyond repair....

Following are my ticket details:
PNR: YX1RM
ETicketNo:[protected],[protected]
Origin: PortBlair(India)
Destination: Chennai(India)
Departure Date: 02 Aug 2021
Return Date : 06 Sep 2021
Inspite of repeated calls and emails, till date even after more than 4 months, I have still not got the refund for the flight which was cancelled by Air India and I am getting stereotype reply that refund...

I cancelled my international air ticket for Newark, USA/Mumbai, INDIA/Newark, USA, on 16th November, 2021 due to rescheduling of flight by air india. I have submitted the feedback form also vide ref no.WB-IDEL[protected]. I Spoke to customer support also for few times but I have yet to receive the refund ....

I booked a ticket from Goibibo for raipur to new delhi on 21st december morning 9:50 as soon as i booked the ticket i realised that i made a mistake i have to travel to new delhi to raipur not raipur to new delhi so i called goibibo customer care and they told me that the ticket has already been confirmed and now only air india can help so i called air india customer care and they said that the rescheduling is possible and they transfer me...

Dear Sir/ Madam,
I had purchased 2 tickets (for self and my spouse) on 18/04/2021 online through travel agency "Bravofly" (lastminute.com) for my onward journey on 22/06/2021 from Bhubaneswar to JFK (New York) and return journey on 19/12/2021 from EWR (New York) to Bhubaneswar. I had paid Rs.1, 62, 795.89 (Rupees One Lac Sixty Two Thousand Seven Hundred Ninety Five and paise Eighty Nine), as the booking amount for the tickets. Our...

I had booked a ticket from LHR to MAA for Dec 17th 2021. Since my son tested covid positive I was not able to travel. I changed that ticket to open ticket. When I tried to make a booking on that open ticket again, customer care agent tells me that the ticket got cancelled and I need to do fresh booking. I did not get any intimation about cancelling my ticket. I did not get any refund.

When I tried calling customer care again,...

I booked a ticket on 16thDec. ticket number[protected]. I paid an amount of 3075 aed. Today I cancelled the ticket. As oer your confirmation I was supposed to get a refund of 2875 aed but instead and additional amount of 2875 aed was deducted today on 20th Dec 2021

So in total Air India took 3075 +2875 = 5950 from my account. The 2875 aed deducted today was mistake on Air India's part and must be refunded immediately as...

Booked tickets. Payment deducted. But tickets were not issued.

The air india team asked me to raise a feedback form entry. Ref No WB-ILHR[protected]

Then they said.

Action Update: Dear Sir, Greetings from Air India! We apologise for the inconvenience you experienced while transacting on our website. This transaction (H8MJE ) was not successful as the payment did not get credited to the Air India...

Not yet refunded my money, it's been 2 month waiting.

Do refund without futher delay.

[protected]...

Respected Sir,

With due respect,

Many many times i sent complaints to Air India, But no response from Air India about my ticket Refund . but till no positive from you. Kindly issue my refund as soon as possible .Detail to be attach .Please take strict action on Air India .

We are providing information as desire by you

E-ticket number starting[protected]
Flight number----AI187...

We had domestic Air India flight from Lucknow to Delhi on 10th Dec @ 8:55 am and next international Air India flight from Delhi to New York/Newark on 11th Dec @ 2:25 am.
We missed international Air India flight from Delhi to New York/Newark due to bad management of your team. We entered into line around 11:45 pm for boarding check in. I asked multiple times to the team that my flight is at 2:25 am but they said, you have enough time...

Air india give me only one ticket refund instead of two ticket
many time I have mailed to air india they told that refund is given and give a same answer for two ticket refund incited on 08 sep but I got only one ticket refund
So please give my full refund of all two tickets
Ticket details are
Please provide my full refund of e ticket no.[protected] &[protected]
Travel date - 25 Apr 21
br...

I didn't receive my web check-in mail and I called up the air india customer service. It connected after trying for 8-10 times still understandable that it's busy, and after connecting waited for 30 minutes but finally I got no proper response. The lady who received my call spoke so Rudely and she just cut my call abruptly. It was nt the problem with the connection she deliberately did it. They are ok that no one will sue them. Very bad behaviour....

Name:Kumar Sankalp
Flight no:AI 403 (Air India)
Date of travel:[protected]
Route:Delhi-Rajkot
Baggage Tag:AI775073
Ticket:[protected]C1
Ref:RAJAI11676

11th Dec 2021 Delhi airport staff told me that beg is found and they are dispatching. But now still they are saying it's untraceable....

Team,

This is ridiculous service i have received by arbritarily cancellation of my ticket where i was accompanied with 2 child and a senior citizen from ccu to hyderabad on 25th dec, 21. You have done business over my money since last 2 month and without giving me any opportunity you have dropped my 7 calls after holding of 3 to 4 hour today intentionally to harass me and killed my valuable time over waiting. I am giving you...

Air Idia canceled the flight on April 07, 2020 due to Covid. As per guides of honorable Indian government they have to provide refund for the ticket my E ticket is id[protected]. Passenger name is Ratanlal Rathi & Pushpa Rathi. I have requested for cancelation from Aug 2021 but no results.
संदर्भ संख्या / Reference Number : WB-IEWR[protected]
case id: 12381178 Created on 09/02....

Hi Team,

I tried booking flight tickets from my HSBC Debit card (two tickets - to and fro) from London to kochi on Thursday 9th Dec 2021.During payment page the transaction failed. The money wasnt debited so i tried to rebook using my HSBC credit card - but again during the payment page, the transaction failed. At that moment money wasnt debited from my accounts but later both my HSBC debit & Credit card was debited with £...

This is to draw your kind attention to a serious matter of your unprofessional employee.
I Mukesh Agrawal a respected tax paying citizen of India, frequently travels via air for business purpose .I was travelling from Nagpur to Mumbai on Friday i.e.10th dec-2021 morning 10.35am flight no. 6E297(A320).

On reaching at Air India check in counter as I had not done web in before travel, I was asked to pay 200/- rupees as...

I had already raised a complaint for ticket refund. The case is not resolved yet. My case ID 3042214...