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Air India Complaints & Reviews

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Last updated Apr 30, 2024
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Air India reviews & complaints page 47

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A
akshat95
from Delhi, Delhi
Sep 13, 2021
Sep 13, 2021
This thread was updated on Sep 13, 2021
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Refund not received

HI,

My flight from delhi to toronto on 8th septmber 2021 was cancelled by airindia and as per their respresntative refund has already been initiated on 21st august 2021 . However, i have not rceived the amount in by bank account yet. Upon calling air india, no satisfactory response was given. please look into it urgently. Issue my refund ASAP....
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Dolly Vaishnaw
Sep 13, 2021
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Refund

Address:Papanitsa
Website:Airindia.com

My flight cancelled by the company Air India and they didn't send me refund it's been 4 months...
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Address:New palam vihar

I have tried calling air india for cancellation of my ticket they assured every day for cancellation but still today Customer executive says ticket not cancelled....
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Minakshisharma10
from NEW DELHI, Delhi
Sep 12, 2021
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Open ticket not resolved

This is in reference of open air tickets numbered[protected] and[protected]. We were supposed to travel on 9th May 2021 from Guwahati to Delhi but due to inevitable situations because of COVID 19 and closure of Meghalaya Tourism, we couldn't travel on the scheduled dates. We have re-planned our trip in October and want to reschedule our flight tickets on 16th October 2021 from Guwahati to Delhi as discussed with your executive in May....
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Rasik Mahitcha
Sep 12, 2021
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Refund Not Received

Address:India

We are- Induben Mahitcha Female 72 and Asha Rathod Female 71- had purchased two tickets-PNR number H627W for Vadodara to Washington DC on 20/02/20 through Jayshri T credit card- Auth Code 73030 and paid Rs.154526.00 from Air India website directly. Our PM Narendra Modi had declared lockdown due to Covid 19 pandemic through his national telecast on 19th and 20th March 2020 following which we cancelled our journey scheduled on 19th April 2020.br...
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Dear sir/madam
Dear sir/ Madam For below attached transaction I received an amount of Rs. 128288 instead of Rs. 154638. Please refund the remaining amount of Rs 26350 as soon as possible .

Booking reference:-Y5T8G...
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Dear Sir/Madam,
I the undersigned kindly request you to arrange for the refund of my cancelled ticket dated 11/06/21 from Hyderabad to Bahrain(J4LJV) as due to the latest travel guidelines the travel to Bahrain is banned for Indians not having Bahrain residence visa.

Find below the details,
Booking reference:-J4LJV
Passenger Name with Ticket No:
MR VIJAY MOHAN KULKARNI :[protected]...
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S
Simhapuri Nellore
Sep 10, 2021
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Refund

Its been 90 days and still I didn't get refund.

Air pnr no: HTQQXX
Ticket No:[protected]

Why the hell AirIndia still working in India?...
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Sathyan Parameshwaran R
Sep 10, 2021
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Ticketing agent not responding for rescheduling

Address:India

Ticketing agent never reachable for rescheduling of the ticket. The ticket could not be rescheduled over online directly by the passengers. By this no-response tactics, I am worried that AirIndia will make my case as a no show and swindle the entire booking charges, without allowing me to travel on a rescheduled date....
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stefi_01
from Mumbai, Maharashtra
Sep 10, 2021
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Refund not yet received

Flight hubli to Mumbai dated on 3rd September was cancelled from the airline on 21st August, the refund application was processed on 21st August but I have not yet received it ....
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Address:Rajiv Gandhi International Airport

Hi, I have canceled my flight ticket from India to Toronto on August 5th, 2021, it's been 36 days but I still didn't get any refund. My name is Sai Dileep Yamani. I even mailed Air India Customer care mail IDs and numbers, but they didn't resolve the issue still now. What should I do now to get my refund which is rightfully mine, but Air India is taking a lot of time to issue....
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A
abhng
Sep 8, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not Received for flight cancelled by Operator

My flight from Kolkata to Bengaluru scheduled on August 20 was canceled by Air India and intimation was sent on July 30th.

A refund request was raised on August 3 via an intermediary (Goibibo)

It's been 5 weeks and counting and no response on the status of the refund from the airline yet.

Refund Application No.: [protected]....
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H
Harsht0210
from Kanker, Chhattisgarh
Sep 8, 2021
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Ticket cancellation - PNR JCVZP

Madam/Dear Sir,

I have booked eticket[protected], from Raipur to Bhopal via mumbai on 18.07.2021 through paytm.

The said ticket was cancelled on 20.07.2021, but cancellation is not yet processed.

Please do the needful as soon as possible and provide me my cancelled ticket.

No resolution or appropriate reply is received from their end yet.

Copy of booked ticket...
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Dear Sir,
I have booked to and fro flight ticket through IRCTC website Kolkata to Port Blair on[protected] PNR ( Z2GSM) & return journey (JLNP1) on 16/10/2021 with 2 adult 2 children and 1 infant both the flight been reschedule by you i.e. (AIRLINE) as per policy of airline if ticket is reschedule/cancelled by airline the full amount refund to the customer after 21 days through IRCTC
Hence it is requested to you kindly send...
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SHAHID IKHLAQ/MBA/FMP/CFM/CAP
Sep 7, 2021
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Case ID 02558160

Address:Stockholm

I am unlucky customer who bought ticket for my family travelling from arn to Delhi. Since year I am following up for my refund no answer no one listen leaving me disappointed and decided never travel to Air Air India because of your poor customer service....
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B
Sep 7, 2021
Sep 7, 2021
This thread was updated on Sep 7, 2021
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Air India denying to reissue my ticket

I had booked my ticket from Delhi to Patna for Tavel journey on 28th May 2021.

Due to Covid and lock down and that peak time I reached Airindia customer service and they said they will cancel my existing booking and will keep the ticket open so I can rebook it anytime by Sep.

Since Aug 29th I am trying to reach Air India who has 2 steps of call execution . On 1st step they take all information and says they...
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Address:28749 Stonewall Ct, NoviMi, USA

I had booked my ticket from Delhi to Patna for Tavel journey on 28th May 2021.

Due to Covid and lock down and that peak time I reached Airindia customer service and they said they will cancel my existing booking and will keep the ticket open so I can rebook it anytime by Sep.

Since Aug 29th I am trying to reach Air India who has 2 steps of call execution . On 1st step they take all information and says they...
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M
Mahusmita
Sep 5, 2021
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Refund still pending with Air India

I booked Air India tickets through yatra.com for a round trip from Seoul to Bhubaneswar on 4th July 2020 and Bhubaneswar to Seoul on 10th August 2020 (booking ref.[protected]. Due to the COVID-19 Pandemic 2020 unprecedented situation, my flight got canceled and advised us to reschedule the flight till 31st December 2021. Since then, it's been more than 1 year, I am continuously sending emails for a refund of my flight tickets. But, it...
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M
mohanshiva93
Sep 5, 2021
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Refund not received even after 4 weeks

I had booked an international flight on the 5th of August with Air India but had to cancel it immediately due to an emergency. I had booked it through Air India website itself and the cancellation was carried out through customer care. Once the cancellation was done I got a mail from ecommerce stating that I will receive my refund in my account within 25 days at the latest. But as of today, its already 30 days and I am yet to receive it....
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M
Maya M G
Sep 4, 2021
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Refund status

The ticket booked through easemytrip from delhi to Bangalore on 7th of june 2021 was cancelled by me. Trying for refund but to no avail ....
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