Air India Complaints & Reviews

Dear Sir,
I have booked a ticket which is rescheduled by air india with out prior notice so I have to cancel the same...when I have raised refund request and it comes to known the it will take 180days days?? However Air india is claiming that the will settle the refund within 21days.
Actually i desperately need money as iam facing some financial problems.
So I request to please help and do the needful.
Thanks

Regards
Sanjeev

Received email is attached for your reference-

We have received the refund request for your Booking GOFLDMTAND012A[protected]. As per the process, Refund Application [protected] has been raised to AIR INDIA on Please note, processing the refund is subject to airline approval and may take up to 180 days as per the airline timeline

As per the telephonic conversation with one of your staff, i have been informed that my ticket has been fully refunded on 20th April 2021 (Rs 11268/-) which is the flight from Imphal - Delhi; Delhi - Kolkata and Kolkata to Agartala to the travel agency ie Ease my trip. Therefore, I would like to request you for any document/confirmation letter from your end regarding the above said so that i could confirm to the agency regarding the same.

ticket no[protected]
PNR no - ZCHP5
EMT id - EMT73752934
Passenger name - Dr. Binita Angom
Mobile no - [protected]
email - bin.[protected]@gmail.com

Dear sir/madam. i had cancelled flight ticket of my daughter on 30/7/2021 at 12.40PM, At Air India Office . Anand. Di. Anand. Gujarat.
Flight no. AI 187,
Date.27/08/2021,
PNR is HVY 86.
Saloni DIlipkumar Patel
sir, till date we do not have any information regarding refund of this ticket. We are middle class family and can not bare delay in refund. i request you to pl consider and do needful.

Hello,
I have been on call with Air India support for about 10-12 hours of the day to book my flight. The original flight timing has been randomly been canceled without letting us know.

I had already placed a complaint through this website and the status is marked as resolved just because the matter was sent to air india by email.

Air india has not done anything so far in terms of processing my refund.

I will consider taking this case to consumer court.

Before that I am going to file complaint again on this site so I can keep records of all the efforts that I did to get this resolved.br...

I didn't get refund

Hi Team,
I booked ticket via yatra and cancelled my flight.
Now its 3 month and i am still awaiting refund . This service is disappointing as well as frustrating.
Trust me i am not going to use yatra in my life due to this pathetic experience.

But even after several follow ups you are not resolving the issue and not refunding the amount.

I chased with air india via call and email but frustration continues. They are asking me to contact you for follow up and status.

But a renowned company like yours is doing harrassment to users is unacceptable.

Refund application number [protected]

Passenger Name :- Zia Faridi
Travel Date 10th July Frankfurt to New Delhi
Travel Date 02nd August New Delhi to Frankfurt

Ticket Number:-098-[protected]

Greeting Sir,
This is Sri Mupha and I am writing this email for confirming about my appointment letter and joining letter. I got my appointment letter on 10.06.2019 and joining letter on 24.01.2021. With these letters I came to Chennai for joining purpose. But their is no response, I don't know whether the letter is real or not. I want to know the full details about these letters. Here I enclosed my appointment letter and joining letter. I eagerly waiting for your reply.

Yours sincerely,
R. J. Sri Mupha

Air India — Reschedule of My Flight Tickets

Aug 8, 2021
I Had booked a flight for 1st september, 2021. I want to reschedule my Flight on 29th septemner, 2021. I am Contacted the customer service on 7th August, 2021 and resedhuled my tickets and paid the difference amount which is also confirmed by the customer support but till now not issued my tickets and now every time I call customer support they said have to transfer...

I have booked flight ticket No.[protected] &[protected] Kolkata to Mumbai in Air India on 02 dec 2020, air lines has cancelled the flight.
Total price of the ticket is 110206. After long follow up with mails and telephonic discussion air lines made a reversal payment after six month later with rupees 3856.
Total ticket price which I have paid during booking is 11206/.
They give a refund with 3856/.
The different is 7350/.
Request you to refund my balance amount of rupees 7350.

Air India cancelled my tickets scheduled on 1st May 2021.They had committed that the ticket will be refunded within 49 days.

It has been 3 months since then, the money has not been refunded yet. Every time I call them they say that it is in process.

The amount id 50000 INR. Please help me recover it

I booked a flight from air India website, departing from Delhi to Torronto on 3rd May 2021. It was postponed due to corona. So i cancelled the flight as it was refundable. i cancelled it on 24 May 2021, i called customer care to cancel it. They then initiated the refund process and then i mailed my details and request for refund at [protected]@airindia.in on the same day. i was given assurance that i would receive my refund within 21 working days. It now has been more than two months yet i haven't receive my refund nor any email from air india on when i will be getting my refund.
The refund amount is Rs.1, 28, 209.
my e-ticket no. is[protected].
my flight no. is AI 187

AirIndia Cancelled their flight and I have got no refund. Flight details attached in below image. none of the below number is working to contact to air india.

Air India cancelled flight AI-852 PUNE- DELHI flight(15th Aug). They are not refunded or receive my call or change the flight timing.

Hi,
My flight got cancelled on 1st week of May and I raised refund request on same month . Initially they said 21 days it will take to credit the amount but it doesn't. Then I again called them multiple times and posted tweets in tweeter but no use
I saw few tweets they are waiting for the refund more than 6 months also . But they are not returning our money. Can you please take serious action against this airline and help us to resolve the issue .

Hello Sir/Madam,

Our flight from Bangalore to San Francisco scheduled for 17th May of 2021 was cancelled and the refund for the same is not processed yet. Here are the details for all three passengers on that inetnerary,

Ticket Number :[protected]
Name of Passenger : Chandrashekar Bollimbala Subraya

Ticket Number:[protected]
Name of Passenger: Rashmi Karinje

Ticket Number:[protected]
Name of Passenger: Saanvi Eha Chandra

Booking reference number for this itinerary is JBQWZ

Please process our refunds as soon as possible.

Thank You
Chandra Subraya

I booked and canceled a ticket in April 2021. I was waiting for my refund since then. I tried contacting customer service, but they are not giving proper response. Always told me to call back. Worst service i ever got.
At this hard covid time my money was stuck. I hope i get a help as soon as possible.

I Had booked a flight for 8th August, 2021. I want to reschedule my Flight on 15th August, 2021. I am Contacting the customer service 4th August, 2021 from 1800 hrs and no one is able to connect me to some one who can reschedule my flight??? Seriously ?? Every time i am in hold for more than 45 minutes and then the call is getting disconnected automatically. Seriously is this the way how air india treats their customer. I need a reply ASAP on this .
My PNR # JP3ZL
Contact # [protected]

My E Ticket no[protected]& 211 for flightAI 506 for 13 th July, was cancelled on 12 th July due to some urgency.
Request for refund was made on 12th July 21 by e-mail to ecommerce, Air india.
Nothing has been heard so far, even after lapse of 25 days.
Requested to expedite refund.
MMGROVER
[protected]
[protected]@yahoo.co.in

My return journey ticket nos [protected], [protected] from SFO to Hyderabad were cancelled due to COVID-19 pandemic and tickets were not allotted in VBM. Purchased fresh tickets[protected], 53 and returned to India. In spite of many representations return journey amount is not refunded even after 15 months. Kindly arrange to refund immediately.
G Thirupathi
Mobile no. [protected]
Mail I’d. thirupathi.[protected]@gmail.com