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Air India Complaints & Reviews

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Last updated May 8, 2024
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Air India reviews & complaints page 51

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R
Ravi Muragani
Aug 14, 2021
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Refund not paid

Address:India

I have Canceled ticket in last year from air India app and still now no refund processed. Worst experience...
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A
arifipgcl
Aug 14, 2021
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Refund of Cancelled Flight Not Received Till date

Flight cancelled by Air India To to Bad Weather

Booking Reference - HKFK1
Date of Travel - 29.12.2020
Flight No. - AI 822
From - Jammu
To - New Delhi
Passengers:-
1. Miss AFSHEEN RAHMAN - Eticket:[protected]
2. Mr. ARIF RAHMAN - Eticket:[protected]
3. Mrs. SHAGUFTA PERVEEN RAHMAN - Eticket:[protected]

Refund Received ONLY FOR ONE PASSENGER i.e For...
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Refund is not yet issued by Airline after 4 months.

Flight on 27th April from Hyderabad to Mysore was cancelled by Airline at last minute - around 5 hrs before departure time.
Even after refund claim is requested there has been no refund provided yet and no information on ETA.
Status of refund request is same since last 4 months as approval pending from Airline(Air India)...
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A
ajaysingh2072
Aug 13, 2021
Oct 13, 2021
This thread was updated on Oct 13, 2021
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Not received refund still after 3 month and 15 days

I have been call about 45 time in air India everytime waiting about 1 hour me And agent not responsible
I many times request for refund
Passenger - SINGH/AJAY
Round Ticket - Tokyo/Dehli
Date - 24/05/2021
PNR number- ZBWWB
Ticket number- 098-[protected]
Refund number- [protected]...
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S
simar000
Aug 13, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
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Refund Not Yet Received

I have booked a flight using Air India website.

On 1st June received an update from Air India have changed our flight given us a connecting Flight Lucknow - Delhi - Bangalore with a layover of 8 hours in Delhi.

They have given us two options either we can cancel the tickets or choose any other date when a direct flight is available. As per the customer care executive, we will receive the full amount refund within...
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I cancelled my ticket and requested for a refund of $1543 in January 2021. After making 100s of phone calls, emails and fighting through 8 months. I got $595 couple of days ago. How many more months/years I have to fight with you people to get the rest of the money.Why are you embarrassing Indian people in-front of others? Help me if you can.

Ticket no[protected]
Date of journey-29 Jan 2021
Name- Eldho Varghese...
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D
djha137
from Mumbai, Maharashtra
Aug 12, 2021
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Not received refund still after one and half year

Address:AIR INDIA, DELHI

WE HAVE NOT RECEIVED THE Refund against transaction id [protected]
and PNR no is HJMNL from air India and tickets bouts from IRCTC, when irctc has already send the letter with RA no. airindia, but after the several reminder there are no refunds issue....
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Santhosh Badri
Aug 12, 2021
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Rejected check-in though have VALID VISA

Myself and Two kids [ aged 4 and 2 ] have booked tickets with AirIndia . Booking reference:J863S
11/08/2021:Chennai -- Mumbai [AI 672] - First Leg
12/08/2021: Mumbai--London [AI 131] - Second Leg

1) First-leg, no issues, reached Mumbai on time.
2) Second-Leg, in Mumbai terminal2 Check-in counter, AirIndia staff [ Viraj ], rejected us to travel, reason was "Stayed in India More than 2 Years".
I...
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srini6261
Aug 12, 2021
Aug 14, 2021
This thread was updated on Aug 14, 2021
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Rescheduling of ticket-customer care not responding

I have booked a ticket from Hyderabad to Tirupati through travel agent Happy Easy GO. dated 8th August 2021. But I contacted their customer care on 7th August 2021, before 26 hours of departure of flight for rescheduling as per their free change of ticket before 26 hours of departure.
I have called AIr India customer care number [protected] thirty to forty times. They are not responding.
But on 8th August 2021 when I called...
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M
mevineet
Aug 12, 2021
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Air India Refund Issue

I had booked 6 tickets using my Air India FF Air Miles and 2 tickets using credit card in last year Feb 2020, but looking in to current situation for COVID19, still limited flights are operating and it seems countries have not allowed immigration for Indian Travelers at this moment.

I had used my Air India miles approx 270000 to book 6 tickets and 2 tickets with credit card to book these tickets.

Details for...
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V
Vipulaj
Aug 12, 2021
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Refund for cancelled tickets not received

I had booked 2 return tickets for travel in May from Bangalore to Chicago, which had to be cancelled due to travel ban imposed by USA. I have raised the refund issue and called Airindia customer care several times, but no refund, only excuses and false assurances of it being processed in next 3/5/7/15/21 days. PNR for the booking is YEHL5....
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A
anjanr49
Aug 12, 2021
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Refund Amount not Received

Since April 2021, I have been requesting you through several emails and telephone for the refund of my cancelled tickets, "JV14P" and "Z7CFB". It's almost four months but till date I have not yet received the amount. Other than the system generated email reply no communication has been received!
Since me and my entire family were infected with COVID, we couldn't travel and all necessary medical documents along with Aadhar card copies...
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H
Hemackk
Aug 12, 2021
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Refund

Hello, I am Hema. It's been 150days since I've asked for my refund whereas the flight got cancelled by air India. Everytime I'm calling them Nd makin me to wait like a fool by saying the reason again Nd again. I can't withstand anymore, I want to take an action on this. I had paid huge 46k INR for my ticket. I wrote several emails to the refund Nd escalation department but no response yet. I'm just done with this, I want my refund and my...
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N
Navneet kumar
Aug 11, 2021
Aug 13, 2021
This thread was updated on Aug 13, 2021
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Non refund of my ticket from ranchi to dubai on 09 august 21

Address:Ranchi

I was not allowed to board the flight at delhi air port and my ticket no[protected] was cancelled by air india staff at the delhi airport
I tried to contact many times the air india customer care and mailed them but no response i got.
I need to know my refund status of my ticket...
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T
Theda
Aug 11, 2021
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Refund delayed information

Dear Sir,
I have booked a ticket which is rescheduled by air india with out prior notice so I have to cancel the same...when I have raised refund request and it comes to known the it will take 180days days?? However Air india is claiming that the will settle the refund within 21days.
Actually i desperately need money as iam facing some financial problems.
So I request to please help and do the needful.
Thanks...
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B
Binita Angom
Aug 9, 2021
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Request for full refund of the ticket no 0983761292847

Address:College of Veterinary Sciences & A.H, R.K. Nagar Tripura (W)

As per the telephonic conversation with one of your staff, i have been informed that my ticket has been fully refunded on 20th April 2021 (Rs 11268/-) which is the flight from Imphal - Delhi; Delhi - Kolkata and Kolkata to Agartala to the travel agency ie Ease my trip. Therefore, I would like to request you for any document/confirmation letter from your end regarding the above said so that i could confirm to the agency regarding the same.br...
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saloni d patel
Aug 9, 2021
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Refund of air india international flight ticket

Dear sir/madam. i had cancelled flight ticket of my daughter on 30/7/2021 at 12.40PM, At Air India Office . Anand. Di. Anand. Gujarat.
Flight no. AI 187,
Date.27/08/2021,
PNR is HVY 86.
Saloni DIlipkumar Patel
sir, till date we do not have any information regarding refund of this ticket. We are middle class family and can not bare delay in refund. i request you to pl consider and do needful....
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Hello,
I have been on call with Air India support for about 10-12 hours of the day to book my flight. The original flight timing has been randomly been canceled without letting us know....
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L
lohith_ambadipudi
from Chennai, Tamil Nadu
Aug 9, 2021
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Ticket refund not issued even after one year!!

I had already placed a complaint through this website and the status is marked as resolved just because the matter was sent to air india by email.

Air india has not done anything so far in terms of processing my refund.

I will consider taking this case to consumer court.

Before that I am going to file complaint again on this site so I can keep records of all the efforts that I did to get this resolved.br...
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S
Seema Amit
Aug 8, 2021
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Refund

I didn't get refund...
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