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Air India Complaints & Reviews

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Last updated Apr 30, 2024
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We booked airline tickets through Makemytrip for travel from udaipur to delhi and then delhi to Chandigarh. Flight was cancelled by air india and we raised refund request to makemy trip. As per Makemytrip They have already raised refund application through ref no [protected]/[protected] to air india on 07/08/2021 which is still pending after more than one month. Air india is not returning my money....
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Arghyadeep Ganguly
Sep 4, 2021
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Refund not issued in 6 months

I had booked with Air India under Ref ID YD7LZ And Eticket[protected]. from CCU to JFK via New dehli
Owing to personal reasons I had to cancel. As per airline policy you have to issue refunds within 21 days, but despite 12 calls and innumerable emails, air India refuses to initiate the refund and gives the same generic response everytime.
Please help getting the...
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anilachalkar
Sep 3, 2021
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Refund Not Received by Air India dated 07/08/2021

Address:India

I have booked the air India ticket from the Make my trip website.

PNR number: H5KN1
E-Tecket ref: 098-[protected]
Make my trip ref: 62214909
Case ID:10836951

I am not able to get the response from the both of the parties.
Please help me to initiate the refund ASAP.
Thank you.

Anil
[protected]...
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soni226
Sep 2, 2021
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Refund is not credited

Hi Team,

International ticket was booked in May 2021 and it was cancelled. But I have not received refund yet. I have been following up with AirIndia team for last 3 months with no success. A case was created by their team long back but still no updates from their side. I am also following with them over email/calls but no result. Please find the case details below :

Case Number : 10821816...
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Anuj Khandurie
Sep 1, 2021
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No Response for Refund or cancellation

Hi,

I have sent several emails and also called Aur India customer care many time with zero results, it’s very frustrating indeed. I have 2 bookings from Sydney to Delhi flight which wasn’t used due to lockdown and it’s been a year since i am requesting them to either give me an extension to use the tickets or refund. Unfortunately after several attempts still i am waiting for their response. However, i do get a standard...
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Pradimanbakaya
from Delhi, Delhi
Sep 1, 2021
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Refund amount not paid

Address:Delhi Safdarjung airport

My AIR INDIA flight from Delhi to New York on 15 June 21 and return flight on 27 July 21 was cancelled by the airline itself. Booking ID no NN[protected]. My refund application. [protected] for 098-[protected] was sent to AIRINDIA on 03 June from make my trip .com. I have still not got the refund. Please Expedia this matter thanking you. Pradimam Bakaya [protected]. [protected]@gmail.com...
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Sandeep Satapathy
Aug 31, 2021
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Refund not Processed for Air India Cancelled Flights

Air India Cancelled Flights from Delhi to Amritsar scheduled for 13th Dec 2020. I have been writing to them since then, however the refund has not been made until now. It's going to be almost a year. See below the Flight details:

Booking Reference: Y0HZ8
Eticket Numbers[protected]/60/61
Total Amount: INR 9216.00...
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I have booked tickets two way ticket for me last year but i did not received the refunds yet and AirIndia system says it was refunds but no.refund was reached to my account I have checked from Jan 15 till date. Please find the details below :-

1. Passenger Name : Narendra Kumar Choudhary
E-Ticket No :[protected]Chicago to Delhi)
Date Of Travel :- 29 May and Return 17 Jul

I need to refund...
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Ananya1995
Aug 30, 2021
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Past Employer Not Providing Relieving Letter

I have resigned from AIASL (a subsidiary of Air India)about 50days before but till date I haven't received my Relieving/Experience Letter.
My current organization is asking for the Relieving letter else I will be terminated. I have mailed them several times but got no response....
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Vishnuathreyas
Aug 30, 2021
Aug 30, 2021
This thread was updated on Aug 30, 2021
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Refund

Address:4545 river pkwy atlanta

My return flight was on May 17th and I had to cancel because of travel ban I have been trying to get a refund from past 4 months but it has been very difficult for me, every time I call customer care they say I will get my refund within 3 weeks . i havent received my refund yet...
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Saranmc
Aug 30, 2021
Sep 27, 2021
This thread was updated on Sep 27, 2021
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Refund for cancelled Ticket

I cancelled my ticket in April 2021. Now it is almost September 2021, still no refund. Contacted Air India multiple times by Email and Telefone. Always the same reply, that the refund will be issued shortly.
Please let me know what is to be done now??
Eticket[protected], from Frankfurt to Bangalore on 07.05.2021....
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DrTiku
Aug 30, 2021
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Refund of ticket booking reference HEP0E

Refund request for the above stated ticket booking reference was made to [protected]@airindia.in on 4th June 2021 with subsequent two reminders in July/August but no response till date. Copy of the refund request is reproduced under:
Dear Sir
This is in reference to ticket booking reference HEP0E for 2passengers travelling from Jammu to New York & return.
The ticket was booked on 31st March 2021 for travel date 27/28th...
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DrTiku
Aug 30, 2021
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Refund of ticket booking reference HEP0E

Refund request for above stated booking reference no was made with [protected]@airindia.in on 4th June 2021 with two reminders in July
/August but till date no response The copy of the detailed refund request made is given under:
Dear Sir
This is in reference to ticket booking reference HEP0E for 2passengers travelling from Jammu to New York & return.
The ticket was booked on 31st March 2021 for travel date 27/28th...
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Advocate Gaurav Ganguly
Aug 30, 2021
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Regarding partial refund issue

I've booked tickets on 28th april 2021 via Airindia official websites traveling from New Delhi to San Francisco but unfortunately on 4th May 2021 order for US travel ban from india has been executed. So on 5th May i've called Airindia Customer care service and asked them what should i do as travel ban has imposed. The Officer Name Mr. Mr Pawan Nagar directed me that we should cancel the tickets and if we do so they will refund full...
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Shaik1234
Aug 30, 2021
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Refund not credited

This is regarding reimbursement of cancelled flight ticket fares.The ticket numbers are[protected],
[protected],[protected],
[protected].The flight was on 16 May 21 from VGA-DEL, I called numerous time to Air India Customer care, , but i havent got my money back till date.my problem, i was told that my tickets have been refunded on 17Jul 21, , but i have not received any money back to my credit card till date as...
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I have booked a two way ticket from Chennai to Port Blair on April 3rd. My flight was cancelled by Air India without proper response. I have requested for a refund. They have not yet processed my refund even after 5 months. I have followed up with email and visited the chennai Air India office multiple times. They still have not refunded yet and they are not giving proper response. They are treating customers very badly. I cannot afford to...
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giribala84
from Mumbai, Maharashtra
Aug 29, 2021
Aug 29, 2021
This thread was updated on Aug 29, 2021
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Refund for flight cancellation by air india

Address:Mumbai 400101

We have not received refund from easemy trip for the flight cancelled by you till now. Please refund urgently. My flight details booking details csncellation details as follows: 18:53

M

Vol 4G
LTE2 47.1

Click here to unsubscribe

E

EaseMyTrip 4 Jun

to me v

EaseMyTrip.com

Step

Step

Hi Radhika...
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Deepak Farswan
Aug 29, 2021
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Reschedule flight by air india

Dear sir/madem,
We please to say that we have done the booking of flight of AIR INDIA from GAU TO CCU IN DATE OF 9 OCT 2021, but I received a message from you about change of schedule but due to having busy schedule I can't pick up the flight at that time, please reschedule my flight on same date at evening in FLIGHT nos AI 9738.

OUR PNR NO IS Z1PQY AND JCQML

Thanks
Biplab Roy
Prasenjit...
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Mohan Thiruvengadam
Aug 28, 2021
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Inordinate delay in ticket refund

I cancelled my international airport ticket booked from Chennai to Frankfurt and back on 12.03.2021. PNR no:HZWRC and e ticket nos:[protected] and[protected] in the names of Mohan Thiruvengadam and Vimala Srinivasan.
It is almost 5 months and still I dint get the refund....
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Swagatam81
Aug 28, 2021
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Airlines not refunding

I had cancelled my tickets with Air India from London Heathrow to Kolkata and back, on June 19, 2021. During cancellation, I was advised by the Customer support to write an email to [protected]@airindia.in requesting refund. I did that on the day. But since then I have not received my money, nor any response for last 2 months. Customer care keeps assuring me that they'd escalate the matter without any effect....
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