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Air India Complaints & Reviews

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Last updated Apr 19, 2024
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Air India reviews & complaints page 55

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B
Beena Raj
from Bengaluru, Karnataka
Jul 22, 2021
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Refund of ticket for ticket cancellation

My flight to UK was cancelled by the airline in Jan 2021 and till date i have not received the refund. Its a huge amount involved and have been following up for the same from Feb 2021. The ticket was booked through Makemytrip...
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M
manpreets574
Jul 22, 2021
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Air india fraud

Address:Delhi
Website:www.flyairindia.co.in

I had received a message from mohit sharma ([protected]) mentioning that my job application has been accepted in air india in domestic airport.

When i called to this number he told that he is a hr in air india, mumbai.
After discussing about the job profile, he asked me to deposit an amount of 1, 400 as a security deposit, which is refundable.

He gave his ac number, when asked why he is providing his personal...
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Address:Sanoj

I have been following up with the agency [ EasymyTrip] for the last two months for the refund of my ticket. It is very sad that at this time of crisis you are holding my money for no reason. Blocking this lump sum money really matters to me. I have been following up with the travel agency [ Please refer my email chain with EasymyTrip since 1st May ] for the status of my refund and it's very clear that money was being held by Air India. br...
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Address:Flat No.B3/717, Visakha Skyline Apartments, GITAM College Road, Yendada, Rushikonda Post,
Website:www.airindia.in

Due to rescheduling / cancellation of AIR INDIA flight twice, I was forced to travel by another airline at a higher fare. So I have raised a request for cancellation of the above ticket for full refund. Your Customer Care executive told that it will take 21 days from the date of cancellation to credit the proceeds to your account, from which you have paid for it. When I called after completion of 21 days, they asked me to wait another 10...
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Mukesh2bond
Jul 20, 2021
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Misbehave of staffs of air india at airport patna

I with my family was moving from patna to amritsar by flight no. 725 on 9th may 2021 according to guidelines issued by govt of Punjab. I and my family got antigen test with negative report. I was also ready for RAT at amritsar airport which was mentioned in guidelines of punjab govt and affidavit taken by this airlines
but staffs of air india stopped us from boarding to flight. A legal action must be taken against staff of air india...
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Mukesh2bond
Jul 20, 2021
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Behavior of staffs of air india at patna airport

I was having antigen test report as per state guidelines inspite of that staffs of your airlines didn't let us boarding I lost my worth Rs 13063 and Rs 12000 around car fare of allahabad to patna
Take action against staffs on that day 9 may who were operating air india flight 725 patna to amritsar at patna air port and refund my amount 25063 at earliest...
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Anupama Deo
Jul 20, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REFUND FOR CANCELLED TICKET (booking reference: HJLKB)

It has been more than six months since the day I cancelled the ticket (Booking reference: HJLKB, Eticket #[protected], Flight number: AI 176) and was promised a full refund. There have been no replies to my emails, no answers to my phone calls.

The ticket was booked on 31 December 2021 and was cancelled within 24 hours. I cancelled the ticket via phone call to the air india customer care, who confirmed that there are no...
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S
sumadnk
Jul 20, 2021
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Cancellation id----09700047

Address:Air India Hyderabad
Website:www.airindia.in

In spite of several calls and emails i am yet to get the Refund against etcket to USA against Booking Ref JFCRO and CANCELLATION ID[protected]...
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sumadnk
Jul 20, 2021
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Refund of amount against Booking Reference JFCRO

Address:Hyderabad
Website:airindia.in

I got a ticket number against the above. The CANCELLATION ID[protected]

In spite of several calls and emails to [protected]@airindia.in, I am yet to get the Refund...
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Dear sir/mam,
I have cancelled ticket from hyderabad to bahrain on 26th may 2021 and 11th june 2021because of travel ban.. But till now i have not received my refund.

Booking Reference No : Y5T8G and J4LJV...
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Swatinu
Jul 19, 2021
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Not received refund of cancelled tickets

Dear sir/mam,
I have cancelled ticket from hyderabad to bahrain on 26th may 2021 because of travel ban.. But till now i have not received my refund....
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S
surender0828
Jul 19, 2021
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Refund not credited

Dear sir I had booked a flight from goa to Chennai via Hyderabad date of traveling was 9th June 2021 which was cancelled by air india PNR no JLFK2, Transaction ID- [protected] it's been more than one month I have not received my money back.
I just want to know when will I will receive my money back and whether air India will pay interest for holding my money to me....
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Sudesh Agarwal
Jul 18, 2021
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Refund not received against cancellation of flight

Address:181,saraswati vihar, rohta, road meerut

A flight from delhi to raipur was cancelled by air india on 06 june 2021. PNR no H7YDH. The amount against cancelled tickets is not refunded till now. Complained three to four times on cust care but not answered satisfa torily....
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K
KunalsWorld
Jul 17, 2021
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Refund of Air Flight Tickets

I cancelled my Air India ticket on 28 March. I was informed I will get the refund within 21 days.
It’s been more than 40 days and still the refund has not been credited to my bank account. I am being told waiting for more 10 days, wait for more 3 weeks etc.
Now they saying my money was transferred on 10June. But there is no amount refunded in my credit card. I am being charged every month by my credit card company. The total...
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Sasank Aluri
Jul 17, 2021
Jul 17, 2021
This thread was updated on Jul 17, 2021
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Excess Baggage was not Charged properly

Hi,

I have recently traveled to Dublin, Ireland from Hyderabad, India Using Airindia along with Lufthansa. My issue was I have bought excess baggage for the whole trip from Hyderabad to Dublin in the Airindia Counter Hyderabad. When I reached to board Lufthansa in Mumbai I came to know that my PNR was not updated to Lufthansa and also you have charged the wrong amount. I have again paid another amount to Lufthansa in order...
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My ticket #[protected]. I paid Rs. 10540 direct to air india. I cancelled booking. Air India gave credit for my booking amount but did not refund my special seat booking amount Rs, 10540. I provided all information to ecommerce dept. and [protected]@air india.com. Nobody care for my refund. I am struggling since 90 days....
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Suryanarayana M H
Jul 15, 2021
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Frequent Flyer Reward points

Address:KOMARLA BRIGADE RESIDENCY, UTTARAHALLI MAIN ROAD

Air India refused to credit reward points because my name as spelt out in my ticket booking does not match with that in my profile / passport.
I have submitted an affidavit stating that my name is spelt differently in my matriculation certificate and other degree certificates....
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Ashraf7645
Jul 15, 2021
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Refund

Address:Surahi khurd, Saraimeer

Please sir refund my money I am cancled flight ticket on[protected] but notyet found refund....
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sreevidya01
Jul 15, 2021
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Flight cancellation refund not paid.

Airlines: AirIndia
Eticket No.[protected]
Passengers: Sreevidya Bangalore Umesh + 1 Infant

Round Trip Frankfurt (FRA) to Bengaluru (BLR)
AI 182 / AI 181

Travel Dates: 14.May.2021 to 03.Jun.2021

Booking made on AI website.
Cancellation done on Telephone by calling the AI Germany Service number [protected] on 3.May.2021 .

Cancellation Reason: Surge in...
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Maheshhadiya
Jul 15, 2021
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Refund case with Air India

I am dealing 3 different flight cancellation trips with Air India for different dates. I suppose to take connecting International flight, I cannot wait to book other flight from other location. (details are below).

By this way, I ended up with 3 cancellation of flights in few days. Send several refund requesting emails with reminder to [protected]@airindia.in. No response at all.

Called Air India service desk....
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