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Air India Complaints & Reviews

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Last updated Apr 19, 2024
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Air India reviews & complaints page 56

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V
vgpvisa6
Jul 15, 2021
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Refund Not Received

Dear Sir, Due to pandamic ( Covid 19) my family Airticket been cancelled by the Airindia, After 1 year, Till the refund os not reached me

There is no response form them too...
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Address:https://www.airindia.in/

I am trying to reschedule my flight of AIR INDIA, but in spite of contacting the costumer care for 16-17 times for the last 4 days and waiting for 1 hour each call, my request for rescheduling is not processed. All they do is to let me wait for around an hour and then disconnect the call in between.
Through this forum I request AIR INDIA to address my issue and resolve it as soon as possible....
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A
ASHIT KUMAR PAIKARAY
Jul 14, 2021
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My open e ticket is not scheduled by Customer service team

Dear Team,

On 13th July I tried to reschedule my flight from Bhubaneswar to Mumbai for 2nd August 2021 through my open e ticket. Customer service team assured that they have scheduled the ticket for the above mentioned date and I will get mail confirmation with PNR details within 24 hours, however I didn't receive any mail confirmation.

I tried to reach out to customer service team on 14th July, but I was surprised...
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D
ddnath8
Jul 13, 2021
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Refund status

Sir I have booked tickets from Goa to Mumbai on 13 Apr 21 two passegers DD WAGHMARE and dk Mishra but system booked same passegers twice.which truble in travelling.and I m trying to cancel one ticket but system not accepting.
Rather than how system can book same personal booking twice in same flight with same mobile number and email id.
So kindly consider my request to canellation my one ticket which booked twice by same passegers...
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Y
Y. K. Mathur
from Mumbai, Maharashtra
Jul 13, 2021
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Refund Rs 297267/= mumbai newark 14 may 2021

Address:301 Le Chateau 10th Lane S. C. Chatterjee Road Santacruz West Mumbai 400054

Passenger Aarushi Mathur
Date of Travel 14/05/2021
Journey Bombay to Newark
Class Executive
Refund Required Rs 297267/=
Status
Flight cancelled by Airlines.
Refund agreed by Air India BUT Refund not given
Booked by Sunil Mathur
As per Supreme Court guideline refund must be given within 21 days of cancellation same not adhered by Air India...
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C
cpreethi31
Jul 13, 2021
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Refund Request

Hi Team,

ticket number[protected]
I have not received my refund yet. I checked the status and it shows "Under process". As you have mentioned the refund amount will be credited in 4 weeks. I called air India support and they are mentioning that refund is made. Could you please verify and let me know. Please consider and refund it as it's a huge amount and I would like to have the trust in my future bookings.br...
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S
Sonika Pramod Singh
Jul 12, 2021
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Not receiving refund

Website:www.airindia.in

I booked a return flight toronto-newdelhi-toronto
My initial date return from new delhi to toronto was in apr 08, 2021. Since Canada govt put ban Air India rescheduled our flights. Air india told as flight was cancelled they will give full refund.
Our pnr # is H1R04
They told us 21 days for refund, we are waiting since June 10th for the refund. Everytime we call air india they give us a service requests number and tell...
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M
Mithil Kapre
Jul 12, 2021
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Refund

I had booked ticket last year waiting for refund.the status shows refunded but I have not received any amount. Provided my bank statement and all details.no response....
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S
Sunanda Verma
Jul 12, 2021
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Airlines services

My flight was cancelled by airlines.
I have been calling the airline's helpline for 2 months...to get my refund.
They are not helping me nd They disconnects the call... i have called atleast 20 times.
Help me to get my refund....
+1 photos
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D
dishujindal10
Jul 10, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AirIndia Refund

I had booked International ticket from JFK to Hyderabad via Delhi .I had to cancel this journey as AirIndia had rescheduled flight from Delhi to Hyderabad and rescheduling caused wait time at Delhi of 7hrs 30 minutes.
As per Air India policy, I am supposed to full refund (Due to reschedule of flights by Air India) for my journey.
I had cancelled tickets on April 14th 2021. I have called 7+ times air India customer but still...
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S
Sowntharya Karunakaran
Jul 10, 2021
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Ticket not refunded

I have booked my air india flight ticket for the travel from Frankfurt to Chennai for the date 07.10.2020. Air india cancelled all the flights between Germany and India upto oct 16, 2020. Since I went to India for an emergency case, I didn't want to reschedule my flight for the future dates. So I took another. Its been almost a year and I haven't got any refund from Air India. Whenever I talk to the customer care they tell to fill the complaint...
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S
Sachinj15
Jul 9, 2021
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Refund money

I had booking from Pune to Delhi PNR: NF[protected] and Delhi to SFO PNR: NN[protected] dated June 26 2021. Because domestic flight got impacted due unknown reason the international flight was also needed me to cancel. Hence I request you to provide refund towards the cancelation of both the flights.

Call multiple times but every time got the same answers but no refund yet.

Here is the RA( [protected])...
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K
kumar2030
Jul 9, 2021
Aug 3, 2021
This thread was updated on Aug 3, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refund the amount of cancelled ticket by Air India

Address:Vadodara, Mobile No. 8000798268

I was booked an Air India ticket for the journey from Ranchi to Vadodara for the date 29.05.2021 of booking reference ZBV50 but Air India flight was not operated on 29.05.2021 on the above route and this was confirmed by Air India Ranchi airport on 22.05.2021 and due to this I select for ticket cancellation after asking by Air India and ticket cancelled on 22.05.2021 but refund amount has not been credited to my account till now after passing...
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V
Vaani Moorthy
Jul 8, 2021
Jul 10, 2021
This thread was updated on Jul 10, 2021
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Refund Pending for a year

Its been a year since I have been behind you for my refund. I fill out all the details in your website. Sent all the documents. But still get no response from your e commerce team. I call you guys every mont to check the status but they end up giving different answera. Some say initiated. Some processing and some say not yet initiated. Your service is extremely annoying .
I just need my refund

eticket[protected] and...
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Address:Type IV B 5/6, Assistant professors QTRS, NIT Silchar

Dear Sir,

The following ticket has been cancelled through the customer care Air India representative on 31/05/2021. Customer care representative also informed me that a full refund will be issued.
Details:

1. TIULIP ROY Ticket number[protected]
2. MANASI ROY SARKAR Ticket number[protected]

I have not received the refund yet. It is already 48 days after the cancellation. I...
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Address:104 Kesava towers, Kesavanagar colony, New Mettuguda, Secunderabad-500017 TS

E-ticket No.[protected]
Inbox

Yamijala surya prakash rao
Mar 1, 2021, 8:53 PM
to ecommerce

Dear Sirs,

I have cancelled my air-ticket No.[protected] for the sectors VTZ-MUM-HYD on 14th February 2021 owing to rescheduling of the flight from MUM-HYD on 7th March 2021 (Booking reference No. HJMTM).During the cancellation of my flight, I had been told that full refund will...
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S
Sankeerth1020
Jul 8, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
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Cancelled flight ticket from HYDERABAD TO TORONTO still didn't get Refund

I booked a flight from HYDERABAD TO TORONTO on May 10th due to travel ban cancelled my ticket and they said I'll get refund within 2/3 weeks and it's been nearly 2 months I still didn't get my refund so I want my refund from them...
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R
RohanPal
Jul 8, 2021
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Fraud Job Offer

Address:New Delhi
Website:www.hrpage.in/Interview-Letter01.pdf

I, Rohan Pal, on 27/06/2021 received a call letter for an interview on behalf of Air India (http://www.hrpage.in/Interview-Letter01.pdf). The letter was shared with attached logo of Air India.

It was asked to contact to Mr. Kunal Kumar (HR manager) and was asked to deposit a Refundable Interview Processing & Accommodation & AssuranceCovid-19 Test/E-pass Amount of Rs. 8999 (as mentioned in the letter). I talked to him and deposited...
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T
Thaaraga Deeban
Jul 8, 2021
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No prior notifications regarding flight cancellation

My name is Thaaraga Deeban Ilamparithi. My PNR number is J7XW6. I have booked the flight from Bengaluru to Frankfurt on 08.07.2021 at 4:00 AM. Flight AI181. There is no prior information via email or phone regarding the reschedule or cancellation of the flight. After I informed the AirIndia staffs, I received the e-mail on 08.07.2021 at 01:18 AM. My place of departure is Chennai and I have to wait for one more day inside the airport to catch...
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U
Umesh Chamder
Jul 7, 2021
Jul 7, 2021
This thread was updated on Jul 7, 2021
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Facing problem to book my flight tickets

Address:330 AAbhaykhand 3 Indirapuram

Respected sir.

On 04 th June I had booked two tickets number[protected]/17 from Delhi to Lucknow and initially the time of flight was 13.00 to 14 .00 but later I had a received a mail of reshule it on same date but time was 7.05 . Since my son exam had postponed so I made a request through your call center to hold it and they did the same and assured me whenever you plan your journey they will issue the ticket of same date...
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