Air India Complaints & Reviews

I am keep on sending mail to ([protected]@airindia.in) as AirIndia suggested.

Cancellation happened on 15th Jan 21, but still i am waiting for refund.

Booking Reference (H0SK5)...

Had cancelled my Air India e-ticket no.[protected] on 24 Feb 21through Air India call centre. The ticket was fully refundable as was also confirmed by call Centre during cancellation.The ticket was for travel on 25 Feb 21 on Delhi- Kochi sector.
Inspire of my repeated call to call centre, the refund of Ra 17264 has still not received by me even after more than 45 days. The case I'd for call centre complaint is 08531122 dated 21...

So on 22/11/2020 I bought 2 plane tickets from BOM to CCU. Due to the Covid I needed o cancel the trip and asked for the refund. So I canceled the flight and they said they will charge some cancellation fees and return the rest on our Credit Card. But since December 2020 I am still now waiting for the money.

This is insane... Very fustrating. I called them 5 time and promise me they will refund within 30 days . They ask me...

After paying the rescheduling charge to Air India through the link which was forwarded by Air India customer care, Air India did not provided me the tickets on time and I took another tickets of Air India worth Rs 18, 299/- (for my journey). Request please refund my amount of Rs 10, 504 (ticket fare) + Rs 1, 061/- (rescheduling charge) = 11, 565/- for not providing me the tickets on time or Refund the amount of Rs 18, 299/- which I paid again...

Hi,

Please find my PNR no. HPV1R.
With my bad journey experience, I wanted to enquire about my lost baggage which i didn't receive at Amritsar airport.
I was travelling from Dehradun to Amritsar.
Delhi was a stoppage.So it was like Dehradun to Delhi and then Delhi to Amritsar.
My flight timing was 16:14 from DED and landed around 17:35 at Delhi.
After that i was having evening flight at 21:15...

I had raised this issue 3 months ago and after several chasers I got an email from Air India that "A new action has been added to the feedback MD-IDEL[protected] by [protected]@airindia.in" on 7th Apr,

The status of this request shows 'under process' since 7th Apr with no progress whatsoever. Unable to understand why it would take over 3 months to initiate refund process when everything is automated/digitized these days. If booking...

I had booked air ticket for my father and decided to shift him for 2 days.

I had called customer care to know the cancellation penalty and I was committed that I will get full refund. I agreed and gave permission to cancel the ticket.

After waiting for more then 4 month I got refund of only Rs456.

I called to customer care to enquire about the reason and was told that this was travel agent booking...

I Had booked an international flight with Air India in April2021 from India to Canda. We cancelled flight by accepting cancellation charges of 10k INR. We should be getting 49K INR. it has been more than * months but I have still not received the refund of my money.
Need someone to help me out with the refund collection from airlines.
They dont reply to emails, they dont answer calls on customer care.

Passenger...

I have cancelled the below attached ticket on April 18th, 2021 but have not received any refund or cancellation confirmation yet. I Should be getting 49000/- (After 10000/- cancellation charges).

After making several calls and email follow-ups still no response.
I saw couple of serial complaints in this regard. Air India people are just looting money from people. Could you please help me on this

Passenger...

I had booked a ticket for Canada from Mumbai on 5th February in air India . e-ticket number is[protected] and it was cancelled well within the refund period and i also got a confirmation email from air india . when asked to their call center it was said that they will refund and i was asked to ask the ecommerce department . The refund is yet to credit to my credit card and its been 3 billing cycles. Its very unfortunate that air india...

Sent Multiple reminders. Totally fed up. Please refund our money....

How to help Air India contact number O977-l l l -5964...

Sir/Ma'am,
I would like to bring to your notice that I have not received any refund for my ticket. I have contacted many times to this [protected]@airindia.in email id and even via air India customer care(Toll Free number), still there is no positive response from your side. every time I have received a response that refund has been initiated and I have even given a refund reference number 09********KJW, but when I've contacted the...

Not even IRCTC and not even air india is givin me update abt status of my cancelled ticket.
i had booked tickets 2 months before, but during the day of my flight we got to know that the flight doesnt even work on booked time.
noone cared to even inform us the same.
Pune - delhi- srinagar.
Due to this we missed the flight we cancelled and ticket from delhi to srinagar and booked another and reached our destination.br...

1. I have written several emails to inform AIR INDIA authorities requesting for refund of cancelled flight no - AI827 due to bad weather on 23 Jan 2021 which was scheduled from Delhi to Srinagar.

2. I had booked 03 (three) tickets in name of Meenakshi Tiwari, Shatakshi Tiwari and Jivitesh Tiwari with the PNR No - Z1MV3 and eticket nos were[protected],[protected],[protected].

3. The flight got cancelled...

It's a matter of regret that no appropriate action has been taken in my matter almost after 2 months have passed. No refund has been initiated as my return flight from Dehradun to Varanasi was cancelled from Air India end and the ticket was booked through budget ticket.com. No refund has been initiated as of now.
My Airline PNR of onward journey was YX2ZN and return journey was YX300.
Ticket No:[protected],[protected],...

Dear Sir / Madam,

Yesterday I received refund of Rs. 914 towards my mother's air-ticket. Details given below:

Ticket 1 (My mother's Air-ticket):
Booking Reference: Z995T
Name: Mrs. Rani Seethapathy
E-Ticket:[protected]
Chennai to Singapore (14-Apr-2020)
Bank: IDBI Bank
Amount: Rs. 7307
RA Number: 098A614395W8J

Ticket 2 (My Air-ticket):
Booking...

I have got my Air India Flight cancelled by calling customer care, as per customer care full refund will be given, customer care told that they have cancelled the ticket and I need to send mail on [protected]@airindia.com, I have sent mail on 21-April-21 and after send two remider but no response and no refund.

PNR H48R4, flight date 23-Apr-21
PNR YTDR5, flight date 23-Apr-21...

Reference Number : HSG72
I had called the customer care to reschedule my flight from 29th April 2021 to 22nd April 2021, on 20th April. The customer service agent asked me to pay a penalty fee of 8756 INR for which the transaction was successful, but the reschedule did not happen. He kept me on hold for an hour with no response and not even a confirmation about reschedulement.

Later I had to visit the Air India office...

Booking Reference no-JLZ6Q.

E Ticket no-

[protected].

[protected] .

[protected] .

[protected].

I am following up from last one year but no result....