Air India Complaints & Reviews

Dear Team,

I am followed up from 9 months but i did't get my refund from air india,

I have booked 1 flight from air india site directly and 1 from cleartrip.

1. Z4Q16 : dated 21-may-2020 from Doha to Delhi (from Cleartrip)
2. JH41Y : dated 27-jun-2020 from Delhi to Doha (from Air India)

I already raised case with Air India (Case id :[protected] but till date no status about...

I have booked an air ticket through your authorized air travel agent- Easemytrip for your airline flying between Delhi to BANGALORE on 04th Dec 2020 at 5:35, due to unavoidable circumstances, I could not undertake the travel and hence, had to cancel the ticket on Jan 02nd 2020 ( Attached the cancel request documents). It has been more than 3 weeks since I had cancelled the tickets and I am still awaiting a refund approval from your end. The...

This is in regard to the refund effected on 6th Oct 2020 against the following tickets.
1. E-Ticket number - 098-[protected] & 098-[protected]
2. Passenger's Last and First Name - SEHGAL PREETI & SEHGAL SUMAN
3. Flight Number - AI775 / AI177 & Return AI178 / 776
4. Date of travel - 18 MAY 2020 & RETURN 8 JUL 2020

I am advised that the refund Reference is RA098A614395VW1.

Unfortunately...

This is in regard to my travel from Chandigarh to New Delhi on Feb 05, 2021 on flight number A91 0832 (Air India- Alliance air). I had an international flight to Los Angeles (Separate itinerary) from New Delhi hence I had an extra piece of Check-in Baggage along with me. The cost to carry an extra baggage was around 10, 000 Rupees whereas the ticket itself costed around 4000. I called the air india customer care on Feb 04, 2021 and asked...

We have cancelled our travel trip on 21st December 2020. It's been more than 2 months since then we haven't received the refund amount yet. Could you please kindly help us to get the refund?...

Flight AI-675, 18.10.20
Flight AI-773, 25.10.20 cancelled due to lock down. Have not received the refund yet. Please process refund immediately.
Booking ID - Booking Id: NF[protected]
PNR No: YB9S4.
E-Ticket no: 098-[protected]/098-[protected]/098-[protected]

Why is Refund not yet initiated for a flight cancelled in Oct20?

Please reply me on my below email id or contact no.
User...

I had booked ticket from Delhi to Birmingham vide PNR No.YOV1W the travel date was 05/02/2021.The flight had been cancelled. There after booked again from Delhi to London ticket had been issued vie PNR No.JBRGB for 25 th Fab. Rescheduled to without our consent and convenience to 4th. March, then to 8th, March and now to to 11th. March with same PNR number.
Inquired from customer care of Air India surprised and pained to find that flights...

I am Jeya Shanker C K, Father of Aakash C J.

Booked flight ticket from Toronto to New Delhi through Makemytrip.

Booking ID : NN[protected] booked on 15 11 2020.

Initially due to the present COVID situation, Makemy trip has informed in their notification that AIR INDIA will process cancellation ticket within 3 months and refund credited to Account.

But now it is found that in their...

Dear sir/ madam
1. I Sub inspector Rajendra Kumar serving in armed force. Sir/madam, i have tried to book air india ticket from air india website and also from the offices from Dehradun to Madurai airport for journey on 28/11/20 from Dehradun to madurai. There is no direct flight from Dehradun to madurai on 28/11/2020 so i will be traveling in indigo flight on 28/11/2020.
2. Hence, for travel allowance reimbursement i will be...

Ticket No. 098-[protected], Flight from Pune-Pantnagar on 30th August, 2020.
The flight was cancelled on 25th august 2020, but till now the refund has not been issued. The flight was booked through Goibibo, and they have already raised a refund request with AirIndia on the same day (Refund Application[protected]. But AirIndia has not done anything TILL NOW. The expected refund date was December 2020, then it changed to February 2021,...

Hi,

I’m yet to get the refund of lockdown cancelled flight of April 2020. Makemytrip blamed air India for the delay. PFB their message.

“The application for your refund has been filed with Air India on 11/18/2020, with the refund application number: [protected] (provided by them), and it is taking Air India longer than expected to process the same. With an aim to arrive at a quick closure, teams are constantly...

I want full refund for my missed flight. The airport authority forced me to miss my flight. I reached to gate 30 minutes prior from on boarding but they did not allowed me to on board and said gate is closed. They did not even called me once....

Date 14 febraury 2021
we reached delhi 10 .20 by vistara airlines from raipur with small bags
but while boarding they misguided to checkin again we requested
time is short please help us to catch air india flight no AI 9833 DELHI TO BIKANER but they provided information flight is late [ doucment is enlosed] not even a single call was done by airlines but when we reached gate THE LADY sitting on the counter rudely told...

Refund of ticket no.[protected] not received till date....

Hi have 3 open tickets with Air India which mentioned below:

E ticket Number:[protected]

E ticket Number:[protected]

E ticket Number:[protected]

Month of Travel: April 2020 (EWR- DEL and DEL-EWR)

i have been chasing their people for getting the refund on the above 3 tickets as i could not use the flights due to global lockdown. I have made around 100 calls...

Flight order[protected] &[protected] both time booking fail but payment deducted in my account one time.
.Pl. see and return my amount ....

AirIndia ticket booked for travel on 19th Aug 2020 from San Francisco to Kochi under Vande Bharat was cancelled and refund requested on 15th Aug 2020. Contacted AI Customer services many times over phone. Nil follow up. complaint booked on e commerce website on 06th Dec 2020 ( service request no.48518).
Nil response till date....

I cancelled a ticket almost a month ago. At that time I was told by the AI customer care representative that I will receive the refund within 1-7 working days. I have not received it yet. I have written numerous emails ([protected]@airindia.in) and called the customer care no. many times as well. Everytime they give the same automated reply that ecommerce department will handle it and it is out of their control. Also, everytime they say they...

Ticket booked under PNR no. Z9W5P has been cancelled through customer care due to flight cancellation from Delhi to Vijayawada sector.
The ticket has been cancelled on 25th October 2020.

As per the instructions given by air India representative, we had sent email also to e-commerce. It was almost 60days. No refund and no response to emails and also submitted complaints but no action as on date...

This is regarding refund of my tickets. Etkt nos are[protected]/[protected]/[protected]/[protected] cancelled on 15 Nov 20. Second set of Etkt nos are[protected]/[protected]/[protected]/ [protected] cancelled on 24 Nov 20. Inspite of several e-mails and telephone calls to customer care the refund has still not been done to my credit card....