| Address: Air India Housing Colony, Chennai |
Respected Air India Team,
SUBJECT : Grievance mail on a serious note.
Am writing this mail to address serious concern regarding rude and insulting behavior by Air India personnel at Chennai.
My intention of writing this mail is not to make him loose his job as I know how much important anybody's job is in pandemic situation as families depend on them.
My reason for writing this is to help other people who have and might face the same issue which I did.
Also am writing it after 2 days as I did not wanted to write a mail in anger or in an emotional state of mind, I have taken time to calm myself down so that whatever I write is not with emotions which was hurted by such personnel but with clear consciousness.
Two days back, on 22nd January 2021, AIATSL conducted walk-in interview at Air India Staff Housing Colony, Meenambakkam, Chennai 600 027.
Mr Kidiyone was one of the person who was incharge of initiating interview process.
Firstly nothing was in systematic way at the venue, all different designations were mixed up in different queues, no one was knowing who should go to which queue.
Because of this confusion, I had approached Mr Kidiyone to ask where should I be submitting my documents as I was not knowing.
For which he rudely commented by saying "Get out of the hallroom first and sit outside"
This was very strange remark but I ignored as I thought he might be tired of doing this work since morning.
After so many hours when my turn came to submit the documents, had to face the same person Mr Kidiyone.
After taking my documents, he asked for my number of years of expereince. When I told him, he shouted at me by saying
" cant you see am calculating" "dont try to teach me" "am an Air India staff not working for you"
I felt very embarrassing as others were sitting behind me.
After seeing my documents he again commented rudely that " why do you people come for Air India interview
I almost cried as it was the most embarrassing and disrespectful moment at an interview venue.
He then went away for a while and sent GM(General Manager)
As I was crying and trying to control my tears, GM asked me what happened.
When I told him, GM too says strange thing.
He said " you guys have come from outside station . need to adjust such things "
Rather than solving the issue he was more behind Demand Draft and was telling me to ignore everything and give him the demand draft.
When I said my DD was in check-in bags which was with my younger sister, he shouted at her and asked her to get out of the campus.
When I said she is new to Chennai, unaware of local language and requested for permission for her to be near the gate at least, GM says he is maintaining social distance method to prevent covid-19 hence she cannot stand near the gate also. (Please refer to the attached picture of interview venue; if GM is so much concerned about social distance only during my conversation with him then what about others who were in the queue as shown in the picture; aren't they supposed to be maintaining social distancing)
Am winding up here, as the mail is already too long.
Never at any interview venue have I face such disrespectful behaviours by personnels conducting interviews.
I cried a lot because of these two person who were showing an attitude of dominance on candidates just because they know they are Air India employees, a job all dream of.
I do not know their names, nobody was giving me their names when i tried asking other staff members.
Someone said his name is kidiyone, am not sure whether that's his name.
While leaving when I was clicking my sister's picture saw him passing by; in the clicked picture his image is also captured who was passing by, forwarding the same to concerned team, to show the person who did all this.
GM's name and photo I do not have, but as only one GM would be there so it should be easy to find out who he is.
Am requesting just for one thing,
Please do not keep such people to be member of interview pannel or let it be for smallest task of the entire interview process.
As their rude behaviour and irresponsible attitude of bullying would hurt more such candidates and would create a very bad image for Air India.
Any candidate would be hurt more due to such insults rather than not getting a job at an interview.
Not clearing an interview is acceptable as all know you may or may not get a job in an interview, but facing bullying and hurtful comments is unexpected and discouraging.
I still dont know why he was behaving in this way with me; may be he was frustrated due to full day work or may be he was not in a good mood.
Whatever may be the reason, but all it caused was tears in a candidates eyes and disliking for AirIndia.
Every Air India employee wears an Air India uniform which represents our country's national pride. Do not let Air India's respect go away in common man's eyes because of people like Kidiyone and GM.
Attaching the picture of Kidiyone for reference:
Air India customer support has been notified about the posted complaint.
