Air India Complaints & Reviews

My name is Satish Sarode. I had Air India flight on 26 may 2020 from Mumbai to Frankfurt.
I booked my flight from Air India website on 24/02/2020.
Flight was cancelled due to covid-19 pandemic. Air India supposed to return my complete fair as per supreme court orders. I have contacted air india customer support team many times. Air india delaying money refund since more than 6 months. I have called several times to Air india...

Sir,
My name (Chumpain singh) my ticket no[protected] i have cancelled 5th on November but i don't have recieved my refund Money, , even i have sent email called but no anyone response me, , i need Money Urgent therefore i humble request you please help me for do refund..thank you...

I am Abhishek serving in armed forces.

Dear Sir/Madam
1. I have tried to book Air india ticket from airindia website from Jaipur Dibrugarh for journey on 14 December 2020.But there was no airindia flight from these above mentioned dates and sectors.I have attached screenshot of the same for your reference.

2.Hence, for Leave travel Reimbursement I am requiring non availability certificate from airindia...

The request for refund of my cancelled ticket from Chennai To Kuwait PNR No. YLWXS, Eticket No.[protected] &[protected] of amount INR 24024/-, cancelled on 29.05.2020 has been pending since 7 Months now with email acknowledgement from Air India. As in Air India portal, the refund the refund will be processed by their e-commerce team. However despite several email sent with support documents to Air India e-commerce team and Air India...

Hello,

I booked and insured my travel on 2/11/20 from Amritsar to Mumbai for 21/11/20 using easemytrip website. I got confirmation from easemytrip regarding booking confirmation on same day.
On 11/11/20, I got sms from Air India flight is rescheduled.
On 20/11/20 evening, 21/11/20 morning and evening I tried unsuccessful attempt to web checkin. I was getting error message from website.
I called Air India...

I had booking which was cancelled in lockdown period and its been 10 months now I haven't received refund.
Below is my ticket details ;
PNR : YCKPZ
BOOKING NO :[protected]
Passenger : Prashant Pathak
Travel Date : 27 Mar 2020
Mumbai to Kolkata

I had sent multiple mails to customer care (eCommerce eCommerce,
[protected]@airindia.in) but got no resolution . Initially they said...

I was booking air ticket from delhi to imphal for 23rd december 2020 by air india app.the amount was deducted but the transaction was not through.so please look into it as air india online complaint numbers ae not receiving calls, even if they pick up, the hang up the phone right away...

Hello,
I would like to bring to your knowledge that I tried cancelling my ticket through Air India customer care number. Ticket details as follows:
Air India flight 9I-862 IXC-DEL on 25NOV20
PNR JD7R4
Passenger name Tika Sharma
But the customer care executive hung up my phone every time I called them. Tired of it I generated a ticket for cancellation ( service ticket number 37263) but no any updates has...

I have requested for a refund on 15th Aug and when I have called customer care, they have confirmed tickets status as Refunded on 22nd September however I have not received any payment yet in my bank account.

I have also logged case 05498851 for the same.

Ticket details are as follows

Date Of Issue Booking Reference Eticket # Passenger Name Age
28-Jul-20 HNWGB [protected] MRS LALITA RANAWAT 33br...

I had a booking with Air India -
PNR - Y10HC (AI) (Stockholm to New Delhi)
Passenger Name - NEHA MUNSHI
Date - 24 April
I was advised initially that i could reschedule my travel without any fee deduction. But the flights on the route from Stockholm to Delhi have been cancelled till further notice .
Therefore, I request you to refund my ticket fare since i cannot book/reschedule my flight on this...

1. Hello, I am captain Aditya Varma serving with armed forces .I travelled from Delhi to Dibrugarh on 21 st Nov 2020 by indigo as air India flight was not available on that day .
2. Hence for leave travel reimbursement please provide non availaibility certificate for the above mentioned date.
3. Please reply on my mail id given below
([protected]@gmail.com)...

I booked four (4) tickets in the name of MR.SHRAWAN RAIKWAR and three others on 19 February, 2020 of AIR INDIA for the stations from Amritsar( ATQ ) to Nanded( NDC ) vide Booking reference number ( PNR ) – J114W (AI), which was to be travelled on 16 May, 2020 through flight number – AI 815.
However, flight had been cancelled due to lockdown and we have been provided with the credit shell instead of full amount of refund.
Due...

I booked four (4) tickets in the name of MR.SHRAWAN RAIKWAR and three others on 18 February, 2020 of AIR INDIA for the stations from Delhi( DEL ) to Srinagar( SXR ) vide Booking reference number ( PNR ) – HHVC3 (AI), which was to be travelled on 9 May, 2020 through flight number – AI 825
However, flight had been cancelled due to lockdown and we have been provided with the credit shell instead of full amount of refund.
Due...

I booked four (4) tickets in the name of MR.SHRAWAN RAIKWAR and three others on 18 February, 2020 of AIR INDIA for the stations from Nanded( NDC ) to Delhi( DEL ) vide Booking reference number ( PNR ) – HPVKT (AI), which was to be travelled on 7 May, 2020 through flight number – AI 456
However, flight had been cancelled due to lockdown and we have been provided with the credit shell instead of full amount of refund. Due to some...

Dear Sir/ Madam,

I cancelled my two Air India tickets having no's 098 [protected]/95 from Sydney to New Delhi due to my father suddenly passing away.
The refund of two tickets was initiated by Air India on 09 November 20.
It is nearly one month since the refund has been initiated but I have not received the refund in my cardholders credit card account.

I would like this matter to be investigated...

1. I am Capt vijayalakshmi in armed forces. Sir/Madam I have tried to book Air india ticket from airindia website from Kolkata to Delhi for journey on 02 Aug 2020& Delhi to Dibrugarh for journey on 15 Sep 2020.But there is no airindia flight from these above mentioned dates and sectors.
2.Hence, for Leave travel Reimbursement I am requiring non availability certificate from airindia for the same.
3.You are requested to provided...

Flight got non operational due to coronA on 28th april 20'.requesting for refund amount of rs 15501/- .makemytrip already raised request with air India but air India is not processing request instead they are asking to check with makemytrip.air India is cheating customers .We need refund as early as possible ....

Hi,
We have canceled the air India tickets in month July.After multiple mails and calls to the customer service still we have not received refund for eticket number[protected]/45/46...

I had booked my tickets in Air India via travel agent and still not received the refund even after 7 months of my ticket cancellation. The flight was cancelled due to due to Covid lockdown and have been running behind the travel agent and Air india with no success.
Air India asks us to go to travel agent and when I go to travel agent they mention that Air India is not releasing the money.

Its been more than 7 months...

I have booked tickets for 21st August from Paris to New Delhi, but i have cancelled it due to some emergency, i have sent mail to ecommerce id, but i am yet to receive the Refund its been more than 3 months now....