Air India Complaints & Reviews

In reference to the ticket nos.[protected],[protected] under RLOC- AI HYXZE, and ticket no.[protected] and[protected] under RLOC- AI YB81E, I want to state the following-
I came to know from the Air India Kolkata office that our to and fro air tickets have been cancelled and full amount has been refunded on 02.11.2020 from AI. But, till date, the amount has not been credited to my bank account.

I sent many...

Dear Sir / Ma'am
I am Lt Col Sreevatsa a doctor in the Army.
I had cancelled my Mysuru Goa Flight on Air India App on 11 Nov 2020 and an email has been received by me that the booking was cancelled.
However I have not received refund for the same yet.

Below are the details of the booking.
Please help & refund the amount as soon as possible.

Booking Details
Your Trip confirmation...

I had cancelled my ticket eTicket No:[protected], Booking Reference: YWCKJ. However I did not receive any refund. After waiting for 20 days I reached out to the customer care. The customer care representative confirmed the cancellation but informed that refund will be processed only after a mail is sent to [protected]@airindia.in.
This seems to be unjustified - particularly this is a national carrier and owned by the Government of...

Sir, Flight no. AI 401 DEL to CCU. Flight no. AI 729. CCU to GAU dated 13-OCT-2020 cancelled, and no flight scheduled in the forenoon till 15-OCT-20. I felt very inconvinent. I got my tkt cancelled from customer care of AI, whereat they suggested me for full refund and also suggested to sent an email to e-commerce AI. On OCT-10-2020, I had sent an email to e-commerce on different dates

[protected] Forwarded message[protected]br...

Hello sir madam I'm Manikanta I will share my experience with fraud people some Air India called me and told ur are selected for Air India Company but u have to paid courier chargers 1567/
Dress code 6700/they asked me do you have passports isaid no they told me send me money within 3days I will provide amount is 2500/after that they did not answer my email phone call my friend told me they are fake person it's my dream to work in...

Could you please help me with the refund for this booking reference no. H206G or case reference no. 05220934 . I have called e-commerce several times and mailed several times but no response .. This is urgent .It has been several follow ups and waiting for 6 months now after the date of booking on June 29th 2020. Also i have raised a service request number #36028 PNR cancelled by Air India - Refund via tool.
Travel Date : Aug 2nd 2020...

Sir I'm Manikanta some one call me and said ur selected to Indian airlines they asked money 100000 I gave the money I have all proofs with me plz iwant money back we are poor family...

We have below ticket booking for my in laws on Air India returned flight from UK to India on 19th April 2020 (flight no AI114 and AI20 )
Ticket details . (1) 098-[protected] and 2) 098-[protected]

We are following up with Air India for refund quite sometimes. On 27th Oct finally received confirmation from ecommerce team that they have initiated the refund and it will be received with in 6 weeks. Now till today, I...

Hello,

We had booked a flight on Aug 27, 2019 online through Air- India website as follows:

 Booking Date: Aug 27, 2019
 Date of Travel: Jan 31, 2020
 From: Bhopal to Goa via Delhi
 Bhopal to Delhi: AI 436
 Delhi to Goa: AI 156
 Web Ref-AIBE51751083
 PNR-HF6J3(AI)
 Payment Amount-Rs. 15, 530.00
 Payment Proof- Attached
 Cancellation...

Hello,

We had booked a flight on Aug 27, 2019 online through Air- India website as follows:

 Booking Date: Aug 27, 2019
 Date of Travel: Jan 31, 2020
 From: Bhopal to Goa via Delhi
 Bhopal to Delhi: AI 436
 Delhi to Goa: AI 156
 Web Ref-AIBE51751083
 PNR-HF6J3(AI)
 Payment Proof- Attached
 Cancellation proof- Attached
br...

I have given below my original web two way booking e-ticket for
3 persons booked to travel by your flight AI-655/656 between BOMBAY-RAJKOT-BOMBAY, going 28/11/20, return 08/12/20. The payment was made by American Express Credit Card.

This booking was cancelled on 16/11/20 at 10.55AM over telephone[protected]. After this cancellation, I have sent many reminders for refund by emails. The last reminder is dated...

I booked an Air India International flight from Mumbai- New York scheduled to fly on December 2nd 2020.
Due to a Family medical emergency, I had to cancel my ticket 2 days before departure .
This cancellation was done by Air India Travel Agent through 24*7 customer care Phone numbers given by Air India after I called them to request cancellation .
The Customer care centre agent confirmed that he has cancelled the ticket...

I have cancelled my E- ticket[protected] for the trip from FRA to BLR for the Journey date 01-Dec-2020. I have contacted many times Air India customer support and [protected]@airindia.in regarding the refund of my cancellation ticket. Still, they have not started the process of cancellation. I am not sure when will I get my refund amount. It would be great if Air India takes some step to refund my money as earliest as possible....

I had a booking from Mumbai to Kochi on flight AI 681 on the 12th of October 2020. But the same got canceled and rescheduled with the arrival being more than 1 hour from the original flight scheduled to arrive at 16:50 Hrs. The new scheduled flight was AI 617 with the arrival time to COK at 18:00 Hrs. Hence, I had canceled the same and requested a refund and was directed to write an email to their e-commerce team and expect a reply within...

I travelled from LHR, UK to Mumbai on 21st Dec.. I had a connecting flight from Mumbai to Nagpur which was my final destination. However due to recent qurantine rule change in Maharashtra, i was qurantined in Mumbai for 7 days. So I need to reschedule my flight from Mumbai to Nagpur for 29th now. the ticket numbers are[protected] /[protected]. I called the Air India contact centre to reschedule the tickets but they asked me to go to...

AI team mentioned the refund has been completed to same account paid via internet banking, but it's been four months waiting on the same

Ticket Number :[protected]
Payment reference used to purchase the ticket : KOTAK NET BANKING OS AIR INDIA [protected] Ref No.KPG-[protected] IMPS Reference No:[protected]
Fight number and date of travel.: AI 1126, AI 173 &- 29-SEP-2020...

Hi,

Due to Covid restriction, we were forced to cancel the flight ticket from Kochi to Copenhagen and done lot of email communication and phone calls, but no response till today.

It has been more than 7 months, our refund is pending and every time they are telling us the same unacceptable reason to wait for few weeks.

Ticket booked for: 9th April 2020 from Kochi to Copenhagen and the same return...

Ticket booked under PNR no. Z9W5P has been cancelled through customer care due to flight cancellation from Delhi to Vijayawada sector.
The ticket has been cancelled on 25th October 2020.

As per the instructions given by air India representative, we had sent email also to e-commerce. It was almost 60days. No refund and no response to emails...

My name is Jay Prakash Tripathi. I had Air India flight on 09 may 2020 from Pune to London.
I booked my flight from Air India website but the Flight was cancelled due to covid-19 pandemic. Air India supposed to return my complete fair as per supreme court orders. I have contacted air india customer support team many times. Air india delaying money refund since more than 6 months. I have called several times to Air india customer support...

I have been Rs 8478/ for seat allotment for seat which was free. It is requested that the amount be refunded at the earliest. The matter needs to be resolved....