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Air India Complaints & Reviews

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Last updated Apr 30, 2024
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Air India reviews & complaints page 77

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M
Mizy Zinia
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job offer

Offering job without interview and asking to pay application money of rs 380/_...
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I have two tickets booked for round trip from ccu-del (23 april-11 may). The flight numbers are ai - 23 and ai-22. The flights are cancelled due to lockdown. I’m asking for a refund and not getting it. I’m told the amount would be held by air india as a coupon for future use and to be used by 30 sep, 2020. But my trip plan is anyway cancelled and don’t need to travel in the near future. Why am i not getting refund? The lockdown is not...
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M
moon475
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refund of flights - del-rpr

Hi,
I booked flight for my family from new delhi-raipur and want to cancel now as because of covid-19 none of the domestic flights are working. So i called ixigo and airline to cancel the flights, and asked for the refund.
In return i got a reply from
Ixigo - they dont know anything, consult airline.
Airline - that they will not refund the amount.

please cancel the flight and refund fully as there...
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I
ishanp
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refund

Still i have not recived of cacelled flight ticket confirmation no is Y12EO dated 01/02/2020 from MUMBAI TO Birmingham...
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G
Ganeshkumar2126
from Mumbai, Maharashtra
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reschedule link extra money not send and pay extra

I booked air india flight on 25 mar 2020 for delhi to patna for 16 apr 2020 with pnr no. Is ywdnn. But due to covid-19 flt was cancelled when i call to customer care on 16 apr 2020 for reshudle my flt he tell me in 10-12 hrs call back from reshudle department but no call coming from that side i again call to 17 apr 2020 he tell me in two hrs call back to you but no call back from that side again i call on 18 apr 2020 then he tell me i reshudle...
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S
satyamgowtham
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refund for unused paid seats

Address:29 DEERFIELD RD, Somerset, NJ 08873 USA

I purchased two extra leg space seats for traveling in economy class with my booking reference number ymw6d. However, i didn't use them as i upgraded the bom-ewr sector to business class.
So, can you please arrange to return the amount usd 116.80 paid for unused extra leg space seats?
I sent the original email to [protected]@airindia.in on 02/24/2020 requesting to return the amount usd 116.80 paid for two unused extra leg space...
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A
ara041
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not refunding money

Address:Gurgaon, Newdelhi

I booked ticket with pnr - z3zlk for airinda flight by flipkart application.
Flight date was on 01st april'20.
This flight was cancelled by airlines & airlines wants to reschedule the amount of pnr for later date.
But i had a family function to attend which already took place & i dont have any other reasons to go to destination anymore.
I have repeatedly called airindia to give me full refund as i dont want to...
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I had booked an airline ticket for prince kumar jain (Email id - [protected]@gmail.com ; mobile - [protected]) from bangalore to surat, trip dated 15 march 2020. The flight was an air india flight ai-519 economy class. I had booked the same through ixigo.com.in ixigo.com, there was an option for taking an insurance policy which covered flight cancellation. Meaning i would get full refund from the partner insurer of ixigo.com (Which is...
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I had booked an airline ticket for preeti jain (Email id - [protected]@gmail.com ; mobile - [protected]) from bangalore to surat, trip dated 15 march 2020. The flight was an air india flight ai-519 economy class. I had booked the same through ixigo.com.in ixigo.com, there was an option for taking an insurance policy which covered flight cancellation. Meaning i would get full refund from the partner insurer of ixigo.com (Which is liberty...
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I
Indian warriors
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refund

I booked tiket for 8 april 2020 pnr no is jf2hb from kolkata to imphal but that day air india cancelled flight. Due to this i requested many times for full refund but air india mail me for change date of journey but why i change date of journey because i postponed journey except 8 april 2020.
So i request you please refund me full refund because i was not cancelled my tiket however flight was cancelled by air india so air india should...
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On 07th September 2019 i had booked a ticket for three persons for flight AI491 scheduled for 11th December 2019 at 12:00 hrs. I was forced to cancel this ticket due to involuntary cancellation/rescheduling of this flight. I have not received the refund so far....
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H
HEENA DABHI
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refund due to death

Address:Call centre-Air India-GURUGRAM

I dr kunal parikh booked air india ticket-28th jan2020 e-ticket no[protected] from sydney to ahmedabad. As i cancelled my ticket in 20 minutes by calling back, talk to same customer service attendant. He assure me that refund will processed within seven days as refund is due to death in the family.
After following up airindia by sending multiple emails, personally visited ahmedabad airindia office. I havn't got positive reply....
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I booked flight from Bangalore to kolhapur from MakeMyTrip and flight was cancelled due to corona outbreak. Bus and trains services providing 100% refund ....
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M
mohanraj2208
from Mumbai, Maharashtra
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refund process

Address:Chennai

I have booked the flight ticket (Airindia) pnr j1kz6 on apr 10 maa to del and return del to maa on april 15, due to covid 19 the flights are canceled by the airlines itself.

The purpose of the booking was to attend my relative marriage, due to the current situation, it is hard to reach. I request you to refund the amount to my bank account as i am seriously in a big financial crisis. I have no plan and reschedule because the...
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Address:506004

As we know covid 19 is on the peak in india all the services have been shutdown. Indian railways are providing 100% refund on ticket cancellation upto 21 june,
So i want to know that does air india provide full refund on domestic ticket cancellation and upto which deadline?
This is not the request but you have to gave full refund of the cancellation or either we have to complatint with the government....
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I
its.me.siddh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

[scam] did not confirm the ticket, now not refunding money

Its been more than 20 days since i am waiting for my refund against ticket number # [protected] (Pnr: z2h6r).

Air india failed to give me a confirm ticket from pnq to ixz on 6th march 2020. And finally suggested full refund on 5th march 2020. Since then i have been waiting for my money.

Because of this delay, i am liable to pay late fee and interest on my credit card.

Please initiate the refund...
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M
menonkarun
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non generation of ticket but money deducted

Had booked a tkt for my daughter on 19 mar from del to cjb. Rs 7612 was paid by net banking but the tkt was not generated. Had to again book a tkt on the same day and flight, which was successful. Hdfc ref number is[protected] dt 19 mar. Have sent complaints to mail id but no response. Please refund the amount of rs 7612 to my bank account immediately....
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F
frodokittu
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refund of ticket

Address:No4 Aundh Road Khadki Pune, Pune, Maharashtra, 411020

Dear sir/ma'am,

1. I major veeraj chandra was to travell from my home in pune to chandigarh by air india flight which was to depart from pune on 24 march at 2155 hours and land in delhi at 0005 hours of 25 march by ai854 followed by a connecting flight to chandigarh by ai443 at 0545 hours at 25 march 2020.

(Booking reference number z9dmc)

2.in view of the appeal by pm shri narendra modi to avoid...
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Address:29 DEERFIELD RD, 08873

I purchased two tickets from air india to travel in economy class with booking reference pnr ymw6d. I updated the bom - ewr sector to business class on jan 11, 2020, 24 hours before my journey by paying money in inr using the two links sent by air india customer service.
I was asked to pay twice inr 1, 91, 470.00 and inr 86, 010.00 for the update and i understand the second payment inr 86, 010.00, i made is duplicate and excess payment....
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This is with reference to the return ticket refund which has been cancelled by air india on 28th dec 2019. I have been communicating with air india on the toll free number and it has been several times in last two months discussing the same matter of refund and also provided my mobile number. And still nothing has been done. The delay is meaningless and is subject to compensation with explanation. I have been told continously that the refund...
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