Air India Complaints & Reviews

The dessert (gajar ka halwa) served in the dinner of Air India flight AI526 from kolkata to Hyderabad on 03 Nov 2019 was stale and had a growth of fungus

Flight was late for 3 Hours i missed my connected bus for travel to another place its completely delayed every thing for my total trip was canceled.

wfewfe

rereer

I lost my baggage in air India international flight and airlines is not providing any compensation. I was travelling from Frankfurt to Delhi on 26tg October and the airline has lost the baggage. They told me that they will get the bag but they are not providing any compensation.

I booked my flight and it is mentioned flight will depart at 6:00am on 20th nov.19. I planned accordingly i started from my home at 3:30 and reached airport at 4:15. I went to the counter and ground staff said i cannot board the plane as boarding is closed bcoz flight is rescheduled to 5:10 am. There was no info. And later i checked i got to know the text was done at 1:00am mid night where other airlines sends a text a day prior to arrival.Some of the guest said they got a new message flight again rescheduled at 6:00am. Air india close the boarding i told him how it is possible i got 6 more guest who has to board the same flight to kochi. I called duty manager and he was not willing to talk. Later i got offened. I again asked do something i want to board he happily said you go outside show ticket and ask airline ticketing staff to make a new ticket pay extra to them. I told him i don’t want to waste my time i want to board this flight only i still have time i can do it and other 6 passengers also can you just open the boarding. He denied and later a humble man came and he spoke to someone and he helped us.
What kind of services air india provide it is pathetic. I national carrier is always do something which makes people offened really.
I really want to highlight this services of airindia which made me really loosing my mind.
They say boarding get close after 20 min of expected time of departure it was 4:30 and flight has to depart at 5:10am i do still have time to board it it is my headache how ill do but i can… and guess what when i reached near the gate to board my plane. They just started to scan the tickets of guest to get them into plan….. I was freaked out like really you are not allowing us to board and see now just u guys started letting guest go inside the plane…….
Really m really really offended with the services of air india.
There should be a reason to reshedule a flight and there should be a call made to us. Last time when i booked this flight i got the message a day prior stating flight is delayed and will depart by 6:00
and this time when i booked it is 6:00 and later it resheduled to 5:10.
Please see into the matter. And i am asking for the refund for such inappropriate behavior of staff..