Air India Complaints & Reviews

Dear Sir
On 11th October we travelled by Air India from Chennai to Jammu via Delhi. On the baggage scanning Sundaresan Subramanian baggage was scanned and checked in the counter and issued boarding pass. In delhi when he went to boarding to Jammu he was stopped by your staff saying there is a power pack in his suitcase which was scanned and checked at Chennai Airport and that time it was not informed to him. Me checked in at Chennai...

Respected sir / madam

My self rakesh galatagimath. I have received an email from quicker on 8-oct-2019 i. E., congratulations you are selected in air india for joining process send your resume on what's app-[protected]. Based on the mail i sent my resume to the above mentioned number through what's app on 8-oct-2019.

On 10-oct-2019 i have received an reply what's app message i. E., "post : ground staff, salary-35500...

Just because of Air India airport staff "Suraj", I missed my flight AI995 on 11-oct and my PNR was H90EJ. Where he denied to issue boarding pass even after I got confirmation from immigration officer where I had some issues with my passport.
Initially immigration officer allowed when I went for stamping they denied for it. And later on after discussing with them they asked me to bring boarding pass where "Suraj" did not listen to...

Dear sir,
On dated 17.02.2019, i booked two return air tickets with air india with pnr jbsxx and ticket no 0983xxxxxx897 & 898 with both last name kasxxx for lko-del-iad (One stop at lko) for journey dated 23.05.19 and 30.10.19. On 29.04.19 i received itinerary modification amending late arrival at iad by 06 hours 25 minutes. I assume it was due to problem with pakistan air space.
Now for the journey on dated 30.10.19, i fail...

Dear sir,
On dated 17.02.2019, i booked two return air tickets with air india with pnr jbsxx and ticket no 0983xxxxxx897 & 898 with both last name kasxxx for lko-del-iad (One stop at lko) for journey dated 23.05.19 and 30.10.19. On 29.04.19 i received itinerary modification amending late arrival at iad by 06 hours 25 minutes. I assume it was due to problem with pakistan air space.
Now for the journey on dated 30.10.19, i fail...

This is sakshi who had flight from delhi to cochin on, 9 august and departure on 12 august.
My email id is ahuja. [protected]@gmail.com

The flight was cancelled by the airlines due to runway flooded in kerala and floods that happened.
I got refund of that amount

But for cochin to amritsar flight which was on 12 august, i didnt get full refund
Reason i got is that operations became normal...

Booked business class, following things were not working for a 15 hour flight:
International flight, date 6-oct flight ai127.
1) media entertainment audio was not functional at all. Basically no entertainment for entire 15 hour flight
2) the tray table was broken and did not position properly on the lap. It was crooked and pressing on my thigh that i could not sit properly.
3) the seat incline and decline did not...

We would like to bring in your notice that we had travel in month of Dec 18 by Air India flight from Mumbai to Delhi. In journey our bag got damaged by Airline handling. We had lodged complaint against the same immediately. On complaint the picked damaged bag for claim cases and provide us a receipt of the same which is with us.

After that we are continuously following for the any kind of resolution of this matter. Sometimes...

My mom and dad are traveling with air india from delhi to usa. My mom is diabetic and she has swallowed feet so she is not able to walk properly and my father has knee issue both are not comfortable in walking so long so we opt for wheel chair for them at delhi airport. But when they reached their and asked for the wheel chair they denied and said we just provide to them who are not able to walk a single step with very harsh tone. Nowhere...

Dear Sirs, Madams,

I booked an Air India flight ticket AI 234 GAGA-CCU on 28-Sep-2019. but due to something error, the flight had been cancelled. Therefore, i booked another flight for going to CCU, because i had to go back my country on that night. now, i come back India again, but the money still not return in my account. i am waiting for refund money from Air India until now. please, let me know how to get the refund for...

Dear sir,

I booked my ticket through your portal my frequent flyer number is ai[protected] today i book my ticket online and payment is confirmed by my bank account and you have generated my pnr no z5mjf when i come at airport for checking i shocked that your ticket is not yet to be confirmed and is gone in to automatically cancellation mode you should buy the new ticket and your representative at amdabad airport booked my...

My flight on 7th oct ai983 has been changed without consulting. This is unacceptable as i have some prescheduled work and will damage my working status. Please note my previous flight ai984 on 5th sept was delayed by 4 hrs without prior intimation and worst case was baggages on mumbai airport delayed 3hrs which made me and my 9 month old child waited on airport. This is pathetic experience with air india....

Dear sir/ma'am

While booking ticket from air india website the amount of rs 16, 802/- was deducted without the booking.

Transaction got failed while booking the ticket and payment as such i booked another ticket. Transaction against which ticket was not booked was pending from bank (Sbi), which got approved on 24th, and it is no more pending with sbi and amount is credited to air india account.

I...

I was traveled from Mexico to Frankfurt, Frankfurt to Delhi, Delhi to Bangalore by Lufthansa LH499, AI 120 and AI506 on 28.09.2019.
arrived at Delhi on 30.09.2019 morning at 8.30 am and waiting for my luggage at belt no. 14. my luggage was not arrived. reported at AirIndia staff. complaint raised. complaint no. DELAI 27196. Till now I have not got any information about my luggage. status showing not traceable. several times called...

Hi
My name is sayed imran from mumbai i got a num from olx about placing the candidate for air india.
A person named siddharth he calls himself hr of air india in mumbai international airport he told me and whatsapp me the offer letter of air india in it mentioned that i am selected for the position of csa and he is telling me to pay 300 rs by paytm only for courier charges after that he will courier me the original offer letter...

We have booked your flight from delhi to hyderabad flight no. Ai542 our booking id y9ggm (Booked through ease my trip) which was scheduled to leave delhi today i. E. 30.09.2019 at 9-45 am. The flight was delayed for about 2 hrs. Which jeopardized our entire schedule. We had received the communication of the delayed flight by sms once i reached hyderabad after availing the flight.in view of the inordinate delay i request you to compensate...

#air india
#horrible experience
#rude staff

Recently on 20 september i had a flight from kolkata to delhi at 8:30 pm and i booked air india for it.
As there was way too much road block in kolkata i reached the airport at 7: 50 pm and in the way i tried web checkin from 5 pm onwards but was unable as the air india site was just denying it.
When i reached airport the gate was the last where i had...

I'm rhea, an undergraduate student studying in delhi. I had boarded the ai 466 flight from kochi to delhi scheduled at 7:30 am on 27th september, 2019 from terminal 1 and reached the igia at terminal 3 at 10:45 am.
After reaching home, i realised that one of my check-in luggage has been broken open in such a way that it cant be used further.
I require an explanation as to why my luggage was manhandled after it was cleared during...

I have been trying to contact air india for few days to book a ticket for my 3 year old, bcz i have already booked a ticket for myself. I tried to call them in several contact numbers. Phone is ringing and nobody is attending the call, sent emails but no reply to them as well. It is really annoying. Please do the needful or make alternative to book for child alone along with already booked adult ticket....

Dear sir,

This is to bring to your kind notice the bitter experience my family and self faced due to the mismanagement of air india.

I have booked an air ticket (Tkt no. 098-[protected] & tkt no. 098-[protected] – pnr no. Yl53w (Ai) – mrs. Puthur shyama & mr. Chandrasekharan theeyancheri othayoth) for myself and my wife and for my son deepak c. Nambiar (Tkt no.098-[protected] - pnr :hkdct (Ai) for 06.09.2019...