Air India Complaints & Reviews

I have booked flight ai 115 from amritsar (Scheduled departure 19:00) to delhi (Scheduled arrival 20:10) on nov 29, 2019 but it was announced that it will departure at 22:15.

I have booked this flight as i have train to catch from new delhi railway station at 23:55 on nov 29, 2019 and have to join office tomorrow nov 30 morning. Due to this unprofessional behaviour of air india, i am going to miss my train and can't able to...

I was booking a flight on 22 nov for 23rd from delhi to indore. I paid to air india which was successful from paytm but it showed error msg on air india website and ticket was not booked. I spoke to air india they told to send screen shot to [protected]@airindia.in, which i did same day but i've not received the refund for same. I tried to call air india several times but they didn't respond up to the mark...

Hi
I flew on 24th november on ai 113 flight from delhi to birmingham. Flight was delayed by more than 2hours causing me to miss my connection from birmingham to glasgow specifically booked after 3hrs and 10mins gap in between.

I had to then stay in a hotel and book a train for next morning which was monday, missed my work and was totally stressed out.

I have attached copy of air india boarding pass, flybe...

Looking for a compensation, for the airlines mis-conduct.

I was supposed to board a flight air india from delhi – mumbai on 25th nov, 2019 at 6pm, and an email was sent to me that flight has been delayed by 30 minutes, and new timings will be at 6.30pm. After travelling for almost 6 hours from chandigarh to delhi, and spending almost another 2 hours at airport, we found out that the flight was again delayed and new timings...

Sir, I have travelled from Pune to New Delhi on 19.11.19 by AI 850. I have checked in one baggage with tag number AI571040 / [protected].
On reaching Delhi I collected my bag and went to my Hotel. After reaching there and opening the bag, I found my fashion jewellery pouch missing containing one pearl and one stone necklace and few pairs of ear rings.

I suspect it was fished out before putting my luggage on belt at New...

I has booked my Delhi- Bengaluru- Hubli for 14.03.2019 and for back (on 17.03.2019) flight tickets through Air India website on 5th MArch 2019. Since there was no direct flight to Hubli from Delhi, I had to book ticket through connecting flight at Bangalore. Unfortunately my Hubli to Bengaluru Flight which was scheduled for departure at 4 pm on 17.03.2019 was delayed by several hours due to which it was not possible for me to catch the connecting...

I (Mr Vinay yadav) traveled from an air india flight from vishakapatnam to delhi in AI452 on 24th nov 19. i was having an American tourister red color trolley bag, which when i received at delhi airport was in torn condition as it was thrown by the luggage handling party and bag sides has come out. i request for the refund of my bag which i bought it at a price of 3500rupees.
my email id is [protected]@gmail.com. my phone number is [protected].my...

We are respectable citizens and tax payers of country. I'm frequent flyer of Air india business from past 18 years. i usually fly to US sectors every 3 months from past 18 years and never had any major complaints.But this time travelling with my family on 13th november JFK-DEL sector on flight no AI 102, out of 4 seats 3 seats were not operational and air india staff didnt actually bothered to repair prior to departure. As you know flight...

I live in australia and visited india recently and i had a flight booked to go from a delhi to mumbai on 2nd nov, flight no ai665 at 8 am and pnr no z52j2. I tried to check in online and kept getting error message. Rang customer support and she told me that my flight has been cancelled and she can put me on another flight at 4 am or 8 pm same day. It took the representative 1.15 hrs to change my flight and later on i found out that my flight...

Hi i am rajavel dhandapani i was traveling from jfk to delhi in air india on 6th november flight no ai 0102 everything was fine and good but when i get my luggages in delhi my trolly handles are damaged and i can’t use them and i was really having my hard times to move my trolly even i have taken pics in jfk of my trolly when i checked in throllys are in good shape when i checked in will share the pics too. It would be so helpful if you...

Hi, i had booked 2 business class tickets e-tickets:[protected] &[protected] from mumbai to trivandrum for 11th of aug 2019 17:20 on 9th aug 2019 on air india from mumbai airport air india ticking office. This tickets were later cancelled on 10th of aug 2019 around 10 am (30 hours prior to departure) at trivandrum airport air india office.
But no responses from customer care air india or any refunds yet....

Visited chandigarh air india office to change return ticket date for spouse only and to leave my return date as it was. I handed passport and details for my spouse and realised when i got home he had changed my return date as well. Next day when my son went to complain about this error made on their behalf, i was charged £125 for changing the return date. No charge was applied when changing my spouse return date. Cannot understand why my...

Air india cancelled flight 591, which was supposed to start from chennai and land at bangalore on 11 nov 19. They announced the cancellation on 1 nov 19 via email and mentioned "cancelled due operational reasons kindly contact ai office" this in the email.

I called air india and they confirmed that refund would be done within 2 weeks from nov 1. I have placed multiple calls/emails and they keep saying it will be processed in...

I nayana bhatt had a reservation on ai985 on 4th november 2019 but because of a delay i missed out on my connecting flight to ewr — den by united airlines, i was promised by the ai support staff that they have already telephoned to ua at mumbai to delay the flight so that they could take me & other stranded passengers to ewr.
Alas this never happened & we all were stranded at mumbai airport till 6am on the 5th november 2019 before...

This is regarding my recent booked air ticket to Kochi from Delhi on 20 November 2019 on flight AI 933 which was scheduled to depart at 0600 hrs.
I reached Delhi airport T3 at 0430 hrs, waited at the queue, and while at the check in counter at 0500 hrs, to my surprise, the person tells me that the flight boarding time is over since flight is leaving at 0510 hrs. (refer attached screenshot also)

There was no prior intimation...

I was travelling nag - del - chandigarh and back by ai flights october 16, 2019. My flight for del - chandigarh got missed due to delay of nag - del flight, hence del chandigarh flight tkt was cancelled. On october 30, 2019, i was informed through "ecommerce ecommerce" that refund for this sector shall be transferred to my account within 8 -10 days. However, i have yet not received the refund for cancelled tkt as on november 19, 2019. Relevant...

We have booked a flight from agatti to kochi on 3rd december for 6 passengers. After reading the newspaper, we found out that the flight has been cancelled. There was no intimation from the airline for the same. When i repeatedly called the city offices of the airline, there is no response. I have then called the agent make my trip who connected me to the airline. Two of the executives at air india hung up the call after listening to the...

We a team of 5 members booked a flight to guwahati from bhopal it was a connection via delhi calcutta by air india and indigo. Due to the delay of air india we lost all other 2 flights and we got a terrible loss. As we were going for a work which has been cancelled now due to flight delay. We got the loss of rupees around 4.5 lakhs due to the single delay of flight. We asked the manager and he deny to help us, we have complete recorded...

29th oct 2019 (Time around indian time 11 pm), i tried to book air india flight ticket ai843 (Goa-delhi) for 15th feb 2020 online from moscow, but after money deducted from card, i didnt get any confirmation page or mail for flight confirmation. Called customer care, she said to write to ecommerce mail. I mailed but still no reply yet! Please respond!
Regards,
Olya...

I brig ak sood, booked s ticket from dehradun to lucknow for 17 november e ticket no[protected], on flight ai-9646 from ddn to delhi and ai431 from delhi to lucknow starting at 0745 and 1220 hours respectively. On morning of 17 nov when i reached airport at 0645, i realised flight was delayed to 1230 with no intimation what so ever. No staff was there till 0705 hours and no alternative arrangements were made. Finally a change in timing of...