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Air India Complaints & Reviews

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Last updated Apr 19, 2024
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Air India reviews & complaints page 84

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A
from Moradabad, Uttar Pradesh
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delayed flights

Address:Military Hospital Dehradun 248003, Dehradun, Uttarakhand

I brig ak sood, booked s ticket from dehradun to lucknow for 17 november e ticket no[protected], on flight ai-9646 from ddn to delhi and ai431 from delhi to lucknow starting at 0745 and 1220 hours respectively. On morning of 17 nov when i reached airport at 0645, i realised flight was delayed to 1230 with no intimation what so ever. No staff was there till 0705 hours and no alternative arrangements were made. Finally a change in timing of...
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Address:Ernakulam, Kerala, 683106

Dear madam/sir,

My name is rejo raj and my wife's name is thara george. We live in salzburg austria. We were on a vacation to our native place in kerala from 4th october to 4th november 2019. Sadly, we choose air india for our travel and we had a very bad experience with them.

We were supposed to board the air india flight from kochi to vienna via delhi on 4th novemeber 2019. The kochi to delhi flight was air...
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V
vs bhadoria
from Jammu, Jammu and Kashmir
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amount deducted but no ticket issued

Address:Hyderabad, Andhra Pradesh, 500043

Dear

Sir/ madam,

1. With due respect, it is intimated that i vikrant singh bhadoria, booked tickets on air india flights ai-890 & ai 839
(Gau - hyd) on 16 nov 19. Amount of rs 36543/- had been deducted but no ticket was issued to me. Refer various pnrs
1. Pnr no.- h51nz
2. Pnr no.- j27ft
3. Pnr no.- ygrwh
4. Pnr no. - yghgn
5. Pnr no.- yghw4

2. I booked...
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P
Pappupejar
from Delhi, Delhi
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job opportunity

Address:410210

Hi,
This is nusrat khan here, i received a call on behalf of airindia regarding job placement in accounts department, they took 1500rs as registration fee and further asking to pay more 7550.
As i felt something fishy i wanted to clarify it so please look into it.
On of the person called name as
Ruchi contact no-‭+[protected]‬
The other as rahul bakshi contact no-‭+[protected]‬
br...
+4 photos
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F
fatimamk
from Gurgaon, Haryana
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faulty in flight entertainment

Address:14 Surrey Road, Harrow, HA14NH

On a recent london to new delhi flight on 6th nov, flight no ai 112, the inflight entertainment was not working. I was initially informed that this will start in 45 minutes. After every 1 hour these reassurance messages were given. Finally after waiting for 4 hours, i was informed that the system was faulty and this would be the case throughout the duration of the journey.

I then approached the cabin crew for compensation....
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N
Nikshitbehal
from Delhi, Delhi
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flight delay

Address:Mumbai City, Maharashtra, 400059

My flight was scheduled for departure on 5:50 Pm from Delhi airport from Mumbai on 3rd November 2019. I reached Airport around 4 and got to know my flight was delayed for 2 hours. I waited along with other passengers and after a wait of more than 5 hours they started boarding around 10:00 pm. After that they did not have any pilots to fly the plane and we sat in the same flight for almost 2 hours. The pilots came around 1:00 am, 4th November...
+1 photos
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H
Haniya75
from Hyderabad, Telangana
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offered me fake job with fake offer letter

Address:Hyd mehdipatnam, 500028

This guy mohit sharma did scam and took money even from me totall 11, 000 for getting me a job at hyd airport as an air india ground staff he took money from me in name of gauhar ali's account he said its an online recruitment with 2 rounds of interview i. E. Aptitude and telephonic round for which he charged money from me... Please help me to get my money back or refunded pleasee help me...
+3 photos
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G
Girish1941
from Dehra Dun, Uttarakhand
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anomaly in baggage entitlement on flights

Information
Type sector cabin check-in
Adult ded-del 5 kgs 15 kgs
Adult del-ixj 8 kgs 25 kgs
Pnr no. Jv76m
I have through ticket to jammu. Different baggage allowance is in both sectors.
Earlier travel was allowed 25 kg being ticket for two sectors. Talked to customer care and he sent mail ticket showing same allowance for both sectors.
Ov19 ai 9646
Operated by:
Airline allied...
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S
Suveen
from Mumbai, Maharashtra
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service, no response for 3 days

To Air India,

I have been contacting Air India customer services for the last 3 days, and spoke to almost 10 to 12 staff. I want my fight from Chennai to singapore on the 12 Nov to be changed to 13 Nov.
Every time I get the same response that the rescheduling department will call me back, but dint receive any call. I been calling again and again, even looked for a manager in charge, they said there is no manager. I...
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L
Lokesh Ramgude
from Mumbai, Maharashtra
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arrestment on ramp by mail.. gvk

Address:Airport Mumbai, Mumbai City, Maharashtra, 400099

I am not so educated to explain... But l need yours help... Arrestment on ramp apron in airport... This is my no [protected].. Please help me... With out my mistake apron mgr of mail (Gvk) fined five hundred rupees and punched my adp means in driving permit. Please help me... Air india departure flight no 094... At depature time is 19:10 pm... On 07/11/2019....
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M
Manohat Mariappan
from Hyderabad, Telangana
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amount debited ticket not generated

Website:Air India

Sir i have booked a ticket from hyderabad to jammu by air india on 06 nov 19 and an amount of rs 54875/- has been paid by me via phone pay on 06 nov 19 txn no 191106143107932354365 and the bank ref no[protected] the said amount has been debited from my bank account no [protected] vide statement ref no upi/dr/[protected]/air india/icici/billdesk ticket has not been generated nor the amount has been refunded showing error kindly get my amount...
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N
Nitin3050
from Mumbai, Maharashtra
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booking failed but money deducted from bank

I Nitin Jaiswal, attempted to book a ticket from Hyderabad to Bengaluru for 9th Nov 2019 for AI 515. The booking failed to happen for PNR J6V1F but money got deducted from my bank. Please refund my money deducted via Google pay of SBI for amount Rs 2627 as soon as possible. Proof of transaction is attached. This is the second time it has happened and they have not refunded my earlier refund of 15000 still....
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M
Meghla Mukta
from Hyderabad, Telangana
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harassment by air india airport ground staff

Address:Gachiboli, Hyderabad, Hyderabad, Telangana, 500032

Https://www.instagram.com/p/BtnsEWUn1Cw/?igshid=3fh3mh3vks5u

The incident happened in hydrabad airport. I was travelling by air india ai780 to dhaka from hyderabad via kolkata on 7/feb. I had an allowance of 20kg + 8kg, but i had no cabin and my total was 29kg, so i was ready to pay in spite of no cabin luggage. I was asked by the supervisor of airindia name: kanees fatima, (Ground stuff, airindia at hyderabad airport) if i...
+3 photos
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S
Sandeep2811
from Ahmedabad, Gujarat
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refund due to flight delay.

Address:Ahmedabad, Gujarat

As discussed with air india agent on there toll free number they are telling me to send an email for refund on there email id [protected]@airindia.in. I am sending a mail to them since 25th october but they are least bothered to reply me. Pathetic service pathetic people working there. And when i talk on there toll free number they just tell me that e-commerce people only can let me know my refund status....
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V
varshaturkar
from Panaji, Goa
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mumbai goa travel

Address:Fatorda, 403602

I was supposed to travel by AIR INDIA flight at 5:05 A.M on 30 Oct 2019, Wednesday. When I reached Mumbai airport the AIR INDIA official told that the flight is down graded so there is no seat available. There were around 25 passengers whom they did not offer a seat. They also told that they can not give me any other flight as all the flights are booked.I asked them for compensation they said write a mail. I asked them for refund they said...
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Mohit sharma called and told that your sons selection has done for air india and you have to pay 12550 fee has taken money on devraj soam account total rs.35000/-, so checking on line fee paid rs. 12550/- the he asked more money on account of document verfification, insurance then we said we are not interested in job. After one month against he called and giving fake information...
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A
Arun Frey
from Haridwar, Uttarakhand
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overcharging for service not provided

We traveled from ord chicago to igi delhi on 29 sept 2019 vide e tickets[protected]c2 and[protected]c2. We reserved seat numbers 21j and 21 k on 28 sept and a sum of rs 1276/- was charged and paid. On 29 sept we reached the check in counter after standing in line for two and a half hours and were informed that these seats have been allotted to some other passengers and nothing can be done about it. We were then allotted seat numbers...
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A
Anuradha.91
from Hoshiarpur, Punjab
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harassment at new delhi airport.

I reached the airport 3 hours before my schedules flight after standing in queue for 2 hours i was still behind few people. Only 2-3 counters were operating. Then they announced that people traveling to my destination come out to a different queue as its check in is about to close. When i reached the counter in that queue the person sitting there asked me to go to supervisor to get the boarding pass. The supervisor station was full of chaos,...
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B
bhartikatiyar
from Mumbai, Maharashtra
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air india flight (delhi-kullu) cancelled but not refunded

Address:400076

We had booked air-india flight from delhi-kullu on 15th september through easemytrip.com. The flight got cancelled even after having received the boarding pass on the same date. Despite all the inconvenience, the flight charges refund is not processed yet even after a month.
The booking details are -
Airline pnr - yeq1q
E-ticket no[protected]/2/1
[protected]/1/1
The agent is waiting for refund...
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K
Kuneha1002
from Mumbai, Maharashtra
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reschedule flight

Address:Gurdaspur, Punjab, 143521

I called three time within last 24 hours and all 3 different reps took my info and gave me surety that i will receive call from their schedule/reschedule department within half an hour but no response.
Last call - one of the rep asked me to hold for couple of minutes so she can connect me with schedule/ reschedule department but after wait on phone while hold on for 40 min phone was disconnected. I am flying on nov 7 amritsar to delhi...
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