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Air India Express Complaints & Reviews

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Last updated Mar 17, 2024
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Air India Express reviews & complaints page 21

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S
Sandeep Ghag
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tv set - damaged

My brother was travelling from dubai to mumbai air port. He was carrying 43 inch tv set lg which was damaged by air india baggage employee. Please note that my tv set was packed in non-breakable box. We tried to reach out air india officers through email as well as phone numbers given by them. However, we are not getting any response from them. Please investigate it at the earliest and arrange our compensate for same.

Please...
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P
Princy Mariam George
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online ticket booking

Address:691501

I booked ticket from 3 person from dubai to trivandrum. I checked online to find how much is the reschedule fee to prior date. But without making any modify changes or save changes they rescheduled my tickets without making any payments or email confirmation. I was not aware of this and went to airport and found my 2 tickets have been rescheduled and we didnt take flight. Very bad experience from your side....
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Address:Patna, Bihar, 800008

Dear sir

On 22nd of sept i was travelling from jeddah to patna via delhi. But as i reached at delhi airport one of my bag was missing and then i logged a complaint against it giving all the details of the materials in the bag. Then i left from there and went to patna as they told the bag will be delivered at my place as the luggage was left behind at jeddah airport. So now after a week i received my bag which was damaged chains...
+1 photos
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S
Sana the indian
from Bidar, Karnataka
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old flights is it only to trivandrum (kerala)

Address:Kollam, Kerala, 691306

I travelleed in ai express from dxb to trv last month and this flight was my worst journey that i flew in my entire life.
1) the ac was not at all working every one was swetting. I just asked the cabin crew they told me that the ac will be switched on after take off. I just winderes is there any safety issue in switching on the ac before take off
2) the window side was fully scratched with pencil and the matt on the window...
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V
vimal bafna
from Mumbai, Maharashtra
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delayed flight

We travelling to dubai in ix 247 on 26/10/17 which is delay by 3 hrs we are 12 members travelling and harrased so much. Why it is delay we want reason and who will reimburse the same. We have family tour to dubai and we lost some places to visit at dubai who will fulfill our lost. We will delay by full one day tour and we loss almost 50000 inr who will responsible for that?...
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P
prithip.kumar
from Mumbai, Maharashtra
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flight cancellation

Hi team,

I have couple of complains with air india express and goibibo website with respect to my booking made. I had made booking for 5 passengers from chennai to thrivandrum to travel on 29th september 2017. Ticket was booked on 14th september itself and received ticket confirmation. But on 23rd september, air india sent an email saying flight is cancelled due to operational reasons and they did not have any alternative...
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I
iqbalnabi
from Gurgaon, Haryana
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wheelchair denied to super senior citizen

Address:New Delhi, Delhi, 110025

We were traveling back from abudhabi, uae to new delhi, india on 24th of may 2017.
My mother in law age 86 was booked with us on air india express on flight no ix-116 vide confermation no u4gobr.
To our horror the booking person denied us wheelchair and then asked for a charge of 195 aed for the same.
Although air india advertises that it is for the passengers but the service was pathetic, they could not see an old lady...
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D
Divya Nagar Desai
from Coimbatore, Tamil Nadu
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missing luggage

Address:364240

Dear sir/madam,

Indian airlines authority
Flight no# ba1459 of british airways on 2 october monday
Our seat numbers were 25a, 25b, 25c, 25d (Total 4 seats)

My self along with my 3 family members were travelling from edinburgh to ahmedabad (India) via london (Heathrow) and delhi. Our baggage (Total 5) worth more than indian rupees.0ne lac. Were checked in. As because of late departure of flight...
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N
Nkcsangli
from Mumbai, Maharashtra
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delay in delivering consignment due to misrouting.

Address:Sangli, Maharashtra, 416416
Website:DTDC Express Limited

I have sent a box containing eatables to my relatives at nagpur maharashtra on[protected] through dtdc express limited branch sangli (Pf340) by paying rs.400 (Four hundred rupees) to be sent through air cargo.

Due to careless and negligence on part of dtdc, the consignment were sent to kolkata (Wb) instead of nagpur, till today i. E.[protected].14 pm the said consignment is lying at dtdc kolkata hub.

After...
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I was supposed to travel to kuwait on the 27th of september from kozhikode international airport. I had managed to reach the check-in zone 1 hour before the boarding time and the response from the concerned officials were surprisingly shocking. Without even making a phone call or a try, he told me that i couldnt fly that day. I couldnt intake that, as there was 1 hour more of time left for the flight to take off and the airport was completely...
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S
suman negi
from Delhi, Delhi
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cancelled ticket amount not received yet

Address:New Delhi, Delhi, 110094

Conformation no kku4df name kiran pal singh flight no ix-116, i cancelled my one ticket on 30 dec 2016, my refundable amount is aed 331 (Lumsum) did not get my amount yet this ticket booked through phone using by credit card dated[protected], but they are saying that ticket book through cash but i did not receive any kind of cash, i called to customer care 8 times they always says your request is on prosses.
Plz look into this matter...
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J
Javed Azad
from Guntur, Andhra Pradesh
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lg smart led tv damaged

Dear sir,

This is to register a complaint on my lg smart led tv which i brought from qatar to manglore air port. It was tested on purchse time and was working good. Once i reached home and unboxed the tv it is found damaged inside. I tried to call the air india express office, unfortunately i didn't get proper answer.
Here i request you to consider my request and compensate for the damage.

Thanks in advancebr...
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S
shahina shukkoo
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ticket counter

My name is shahina *,. I am writing you regarding a ticket counter incident recently on 23 aug 2017.2 times i travel in your airlines. That 2 times i feel very comfortable so that i choose again. But in that day one man in your ticket counter insult me, at the time of receiving your ticket i show all my proofs before he ask. So for that reason he just behave me so rudely, again and again he kidding me so badly...
So kindly take some...
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Address:44505

Complaint
joseph mathew Today at 23:31
To
cvo.[protected]@airindiaexpress.in
Message body
Dear sir,

Re confirmation No J3HJRG

Kindly note that we are very much upset with the service that we have received from air india office in Abu Dhabi.

We have many minor and major incidents.

We would like to bring the final one to your attention as a last resort.br...
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Hi, i have booked air india express from kul to chennai on march 2017, but air india express customer care called me on feb 2017 and told that all air india express flight from kulala lumpur to chennai has been cancelled and they will refund my money to my bank account but till today they have not refunded my money though i have sent more than 25 remainder emails and no response yet, kindly check and refund my money asap, please find below...
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R
Raveendranathan Devadasan
from Chennai, Tamil Nadu
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wheel chair not provided at chennai international airport on 18/08/2017

Address:600042
Website:Consumer Complaints

I was travelling from trivandrum to chennai in flight no ix 506 18 aug time 00.05 in seat no 5b. I have been provided wheel chair in the trivandrum air port; when i reached chennai they refused to provide wheel chair and i suffered a lot at chennai.
Ticket confirmation no vn06uq departure fri 18aug 2017 00.35
Raveendranathan
Leelavathy
I request you to take necessary action in this regard....
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G
gajju kalwa
from Kolhapur, Maharashtra
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theft

Address:Jaipur, Rajasthan, 302004

I arrived from dubai to jaipur by air india express ix 196 on 16th aug. 2017. After reaching home when i open my suitcase, i found the bag was mishandled.
I am missing my some gifts like 2 perfume (Ives saint laurant), lipstick's, 2 soap, hair buckle & comb.
Please advise me on the compensations of my missing articles. I need an investigation on how this all happened.

Pratibha jhala...
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S
Smitha T.Kannan
from Madhugiri, Karnataka
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noc

Address:Thrissur, Kerala, 679104
Website:www.futuregenerali.in

Respected sir
I am joined as planning advisor in future generali india pvt ltd thrissur branch. I am qualify the ic 38 on 3rd january 2017. After am working for the company upto 2 months and doing business. Unfortunately am sick due to my illness. Then am i have got a better opportunity from hdfc life so i am approach the company to get noc. They said all procedures from the side of company is forwded to irdai. But i have no favourable...
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R
ramesh1289
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employee communication

Address:6222
Website:airindiaexpress

Date-03/08/2017. At 15.56

Actually i went to air india express office, address-old indian airline building, old airport road, al falah street, madinat zayed، near gemaco building - abu dhabi.
I came there to do ok to board for my family member, but the receptionist
Was using the landline to talk some one (Which is not offcial call in mother tougue malayalam) for nearly 15 min and doesnt even given respect or...
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M
Muhammed Zadidul Mashuk
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A complaint for non cooperation.

Dear sir,

We four person named nehal md shadik amin mstr, islam md aminul mr, ferthaus jannatul mrs and muhammed zadidul mr are your customer bought four e-tickets which number was[protected] on 7th july for 8th july (Air india boeing 737-800) flight no ai9012/standard from delhi gandhi to dhaka hazrat shahjalal intl airport at 13:15. We were on boarding counter at 12:27 on 8th july and asked for boarding passes but...
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