Aircel Complaints & Reviews

Hi..on 11th april 2010 early morning 4:47 AM (Why this time, becaz we are in sleep mode so we never no what happened!!!!!!) i got a message from aircel that i been charged 30 rupees for using caller tune...but i never used caller tune...even i hate this caller tune option...Then morning i came to know there was 30 rupees less in my balance. I called customer center...one great guy came on line..initially he told me that i have used caller...

My balance deduct RS 3 rupees each day for cricket update and receive irretating repetated message in my number regarding crick info update.

I did not subscribe for cricket update.
I called in their helpline line number after that they provide me another number 555005.
I called on 555005 and disable this service( earlier I was not subscribe for this service any time) till I receive same type of messages and...

My mother Smt Madhuri Johri is an Aircel mobile subscriber and her mobile no. is [protected]. On 13th April, 2010 voice chatting service was activated on her mobile number without our knowledge and concern. When a saw the sms, I immediately lodged a complaint against this. Aircel customer care executive took my request giving me complaint no. 1-[protected] and assured that the refund shall be made within 72 hrs. Unfortunately, we could not...

I am Anupal Dutta. I have a AIRCEL SIM which was out of my mobile (COMPLETELY SWITCH OFF) from 29th of JANUARY, 2010 till 28th of APRIL, 2010. On 1st MAY, 2010 I have a balance of Rs 28. In the afternoon I got a message that my DIALER Tune has been renewed successfully, which made my balance to Rs. 3.85 from RS. 28 and which I haven't activated any DIALER TUNES. When I called the Customer Care, (Someone named VARUN or ARUN) took my complain...

On 03 May 2010 after 6 o'clock i cant call anybody even messages are not going . Even customer care not connected. no proper information regarding the operator service
By Murali [protected]...

Sir/Madam,

I am here complaning about a nation wide problem facing by all prepaid mobile customers of India. Its just about the recharge "cheating" that, when we buy a recharge card worth Rs.10, we only get Rs.7.07, for a card worth Rs.20, we only get Rs.15.13 for a card worth Rs.50 we only get 43.33, and for a card worth Rs.100, we only get Rs 88.06. All the company are cheating the customer by doing such an unfair...

Hi,

Very poor consumer service from aircel.

Am jaiganesh from chennai & my mobile number is [protected] & [protected]. I have processed the migration form by the date 22nd April 2010 at Little mount office. They said that my line will get disconnected on 25th April 2010 since my billing date is 26th of every month. But till now they didn't process it, i called to customer care several times unfortunately...

Hai sir/Madam,

I am Theresa, using Aircel for more than 3 years at the same number. I didn't sent any message to aircel for activate the daily picture message. But recently i am receiving the Picture Message. Now i want to de-activate the picture message via message. I have tried to customer care for many times, but there was no response. I[censored] don't give me the solution, i will change to some other mobile service....

My Mobile No.[protected] under Postpaid Plan 149.

In the Aircel web portal I have seen my invoice of mentioned mobile number dated 19th April 2010. This is very unfortunate that there have several discrepancies and mistakes are in the bill. Is there any intention?

I have sent 55 local small SMS within 80 characters on 15th April 2010. Re.1.00 has been charged for each in place of normal SMS charge @ Re.0.50 per...

I bought neeyum naanum pack 3 months ago. The calls between sim1 to sim2 is 10 paise as per the plan. But calls made from sim2 to sim1 is costing 1 rupee. i register complaint through customer care and also i vistited aircel cellcity. they said it will be cleared within 2 day. Still i didnt receive any response. I have been waiting for 3 months....

sir
I bought an aircel recharge voucher of rs 25/. but while scratching for the 16 digit pin it was damaged and the nos are not visible. the serial no of the voucher is [protected]. i m still having the voucher with me.
plz help me getting back the voucher....

I have subscribed for NDNC service for mobile no [protected] on feb 19 after 45 days all promotional calls and messages should stop but still i am getting calls after calling customer care they gave me request no [protected] on 06.04.10 but no use and customer executive does not talk properly and does not connect the call to their suprivisor keep saying connecting your call but after waiting for even 25 min there will be no reply anyone responsible...

DEAR SIR,
I AM USER OF AIRCEL MOBILE AND MY MOBILE NO. IS [protected]. ON 13TH APRIL 2010, 8.23 PM, I GOT A MESSAGE FROM 57000 THAT AIRCEL FRIENDS ZONE HAVE BEEN ACTIVATED AND 20/- HAS BEEN DEDUCTED FOR 20 DAYS FROM MY MOBILE. I COMPLAINT ABOUT IT VIA COMPLAINT NO.[protected] TO CUSTOMER CARE EXECUTIVE AJIT KUMAR ABOUT IT, HE TOLD ME THAT MY COMPLAINT WILL BE RESOLVED TILL 17TH APRIL. ON 20TH APRIL I ASKED ON CUSTOMER...

I am using aircel pocket internet but problem with this is some sites do not open using this like onlinesbi.com,bharatmatrimony.com etc....All other sites are opening.Also speed is very slow in comparison to any operator (reliance,airtel,bsnl,idea,etc)....

dear sir,i recieved a call from number[protected] on 16th april at05-16pm saying that they are from aircel requesting to activate POCKET INTERNET option for which i refused because their is no internet option in my mobile. but to my surprise when i saw balance on 17th 98rs had been deducted from my account. i called to customer care and gave the complaint on 17th for which they said it would be refunded by 19th and gave complaint no as1_[protected]....

Hi,
I am getting calls from the following nos. [protected] and [protected] from 3 PM anwards on 18th April 2010. This guy call from one another no. also [protected]. On threatening him about police complain he started talking in some south indian local language. He was talking and using very very flithy and disgusting langauage. Please take very very strick action against this guy and keep me informed if need be.

Thanks!!!br...

dear sir/mam
I'm a customer of aircel prepaid. I've got one msg from aircell about caller tunes... I called on it but a msg showed "failed" after that a msg came from aircell explaining, "you have charged 20rs. for 20 days" what is this? I want my balance back... plz help!!!...

Airecl operator deduct 30 rupees from my mobile no [protected]...
and custercare officers is saying that you have called them to suscribe Aircek friends Zone but I didnt Any call him...firstly they are saying that they refund 30 rs in ur mobile..but now there is no response from dat side..






Thanking u.....

This is RAJESH SARDANA an user of AIRCEL COMMUNICATION.MY AIRCEL NUMBER IS [protected].since i have purchased this number i am facing many problems.Without my instructions the company had activated many packs on my number and i unsubscribed many times,also i left a request for DO NOT DISTURB in which no packs can be activated or no promotional calls should i get on my number.Many times i had paid for unecessary subscriptions but,i ignored...

From



ST Courier – Nungambakkam

Chennai -34



Mobile Nos. [protected], [protected], [protected], [protected]



Hence we have 4 post paid connection with aircel tamilnadu more than 2 years. We are in the corporate CUG of more than 1000 connections. The above said mobile nos are using by ST Courier Nungambakkam. Tamil nadu aircel...