Aircel Complaints & Reviews

From



ST Courier – Nungambakkam

Chennai -34



Mobile Nos. [protected], [protected], [protected], [protected]



Hence we have 4 post paid connection with aircel tamilnadu more than 2 years. We are in the corporate CUG of more than 1000 connections. The above said mobile nos are using by ST Courier Nungambakkam. Tamil nadu aircel...

Dear All

Aircel in the tariff plan has mentioned 4p/sec to Malysia and Singapore.Also they have revised the rates to ISD calss from 9-April,2010.
Also they mention calls from new customers will have same old rate till completion of 6 months

But now suddenly all calls to Malaysia are charged at 11p/sec

No prioir information about this. Also customer support is charging 50 p /3 min.
I...

Dear Sir/Madam,

As we knows, now Aircel is repeatedly showing unlimited GPRS advertisement in all TV channels.
To use this benefit, i purchased new Aircel SIM([protected]) and i activated & using the same now.
To get GPRS connection from Aircel, i asked the GPRS settings from customer care. They are telling like Aircel does not have GPRS settings for my Karbonn-K10 model.
At the same time, this model...

We had received information from one of my friend for company looking out property for Tower installations for Aircel company. We contacted the outsourcing company on how to move forward, where we were informed that as a process we need to deposit Rs.5,000/- as an advance in PNB Bank post which call them back and create a file. On creation of file they would initiate survey in next 2-3 days post which they would refund the money if not successful.br...

I have taken a mobile conection from aircell for use of internet @Rs.98/- rental per month(Cell No.[protected]).in the M/O July 2009.I have recd first bill for the period 27.07.09 to 26.08.09 for Rs.258.00 instead of Rs.98 rental+s.tax per month.On receipt of the bill I contacted with aircell customer care and requested them for waiver of clipping charges of Rs.50.00 and roaming charges of Rs.48.60 which was wrongly debited to the bill but...

Dear Sir,

My mobile no. is [protected] and I am a customer of Aircel mobile services from about 8 months. On April 10,2010 I received a call from one of the aircel customer care executives(the no. is [protected]) at about 12pm. She said that I can get a dialer tune at the cost of Rs.1 with a validity of 1month. Then I asked her whether any charges will be debited for that, but she said that no extra charges will be debited. So,...

Dear sir/ Madam

I m hemant sing from faridabad . i have used the aircel no [protected] postpaid bill due date 11/04/10 bill amt 698/- but 11/04/10 (Holi day ) for aircel Store so that i have dipposited bill 700/- cash by hand aircell collection executive dt 12/04/10 time 16.45pm Recipet no 099024 bill id[protected] collection exec Mr Vijay)Pay Recipet r enclosed & that time my outgoing calls have been started but...

The web page can not be open but net will be conected so please give the correct settings for conect frome nokia 2700 phone to pc
thanking you...

Hi,

I have a Gurgaon Aircel number [protected]. I activated DND service on 28 Jan 2010 by sending a SMS ' START DND' to 1909. Hence after 13 March 2010 ( 45 days after activation of service) I should not recieve any promotional call or SMS from Aircel. But still I am recieving unwanted and unasked promotional calls and promotional SMS which is very disturbing and annoying. Its my request to guide me to further action...

Hello @ Core.

Greetings..
Respected designated Authorities...

TO THE OFFICER AT AIRCEL:----
THE GENEROSITY OF NATION IS GAUGED BY ..HOW IT TREATS IT OFFENDERS..THE SAME WITH ANY ORGANISATION,SERVICE PROVIDERS..THE GREATNESS OF YOUR SERVICES IS GAUGED NOT BY WHAT BENEFITS YOU OFFER TO THE CUSTOMER(TO MAKE CUSTOMER BASE FORCIBLY) BUT HOW YOU RESOLVE THEIR COMPLAINTS,CONCERNS...

br...

Respected Sir/Madam,

on 29 march directly i have received sms that you have sucsessfuly recharge Rs. 45/-, in which i will be benefited for 0.50 paise per second.

I have not requested for that.
On same day I have recharge Rs. 333/- in which i have received 999 minutes free for a month.

There is no benifit by recharge of Rs.45/-.

I had made complain to aircell , ( SR # 1-[protected])still...

i have paid the bill.But my calls are getting barred again and again. No prope response from the nearest aircel outlet. Please see to this...

A sum of Rs.745/- was debited on 3rd March 2010 and again on11th March 2010 under ECS arrangement for the same bill.I spoke to one MS.Ramya on 12th March and It was not reversed and subsequently I have sent a e-Mail to the company to rectify the error. On 10th April 2010 and again on this day (12/4/2010), I was trying to contact the company by Telephone (No.1211) and there was a recorded voice "YOU ARE IMPORTANT CUSTOMER - ALL OUR OFFICERS...

My prepaid ph connection was debited by Rs30 each for 2 months even though the ph was not in use. In fact I had removed the SIM card as I was out of Hyd.

Even then they debited this amount towards caller tunes.I was not aware that it was ON and that I had to pay for it.I never asked them to provide it and so was not aware because caller tunes are heard by the other party.

I have repeatedly asked them to call...

I am Prakash,Son of Sri Vijay Kumar Dubey
Using Aircel Numer[protected] near about April 2007
But at this time without resion my balance will be negative 100/-
After Some time aoutmatic it reduce negative 75
Pls give me right resion for this happeing
AS SOON AS...

Dear Sir,
My mobile no. is [protected] in the name of Ramendra Das. I would like to draw ur kind attention to your Aircel Music on call Service.Last Month that is on 26th Mar' 10, I have got a message that my Aircel Music on call Service is activated & charged Rs. 10.I have contact to your customer Care & they told me that I had received a call on 26.03.10 & subscribe it but i din't receive any call...

my name is t.indran then mobile number [protected]........ now this number my brother name and adress then he name is r.thuyamani....i was change to name and adress and irequest 24.03.10 at chennai poonamalli high road cellcity..it say 10 days change the name and adress but today 10.04.10 at 9pm not clear to my problem...i call two times customer care but not usefull answer he say after 48 hours but is problem is not clear......so pls clear...

Aircell had deducted without notice in Feb, 10 amount from my balance for dialer tune for which I never subscripted. It amount to Rs. 42/- when I forced Customer care executive to stop it. Secondly Aircell gave me massage that my balance is deducted for activating scheme for rate cutter amounting to Rs. 33/- on 07.04.2010. when I complaint this to the Customer care executive he refused to stop it and said i have to avail this facility without...

Dear sir/Mam,

I was using nokia 1100 with sim air cell company yesterday (08/04/2010) I recharged with 50rs recharge coupon today (09/04/2010)morning the balance shows 01rupees 49paise I called customer care executive no response please help me in the issue do the needful Thanks in Advance

Regards
K.Thanigaivel,...

Hello sir/madam'

On 30th mar 2010 at 23:08 i received a msg from 57000 in that "Thakyou for subscribing to Aircel Friendz zone. You have been charged RS 30 for 30days" is displayed. But i didnt activate tat via msg or call even till now i dont know wat is it..?? I complined in customer care but no response. How to get my money back. Please anyone help me.....