Aircel Complaints & Reviews

Incoming Outgoing Details of My Aircel Number [protected]
Sir / Madam,

I Need the Incoming and Outgoing Details of My Aircel Number [protected]
Please Give me the Details so that it can be Helpful for Me.

Thank You Once Again

With Regards,
MUKESH BAJPAI

My Cell no : [protected], Now am in Bangalore city, Still not working in Aircel Network, So many Inform that Miss.Maheswari , but Still Not Responses in Roaming facility, pl correct it.
pl do need full
Thank you.

My name is roshan I am data entry operator
I am one of first customers of kerala aircel.
As a first customer i was continously irrirated by aircel. Low coverage calldrops...as intial network in kerala i thought i have to wait
I waited for 1 year for technical work updations of kerala aircel.
But no improvements. Registered tons of complaints
Now I shame upon myself being an kerala aircel customer. Because i bought some many people as kerala aircel customers by recommending aircel. But till date there is no improvement in services.

Still poor service
As i one of first customers of aircel i promise to provide correct information regarding KERALA aircel
FEATURES OF KERALA AIRCEL
1.LOW NETWORK DISTANCE 750M TO 1KM
MAINLY WORKING IN LINK TOWERS
ESPECAIALLY TOWER OF IDEA
NOW TRYING
HELP FROM TATA DOCOMO
NO SELF TOWERS
2.AIRCEL HAS EDGE ENABLED NETWORK
GPRS SERVICE NAME POCKET INTERNET
SPEED 5KB/S MAXIUM

SPEED OF 10KB/S IN SELECTED TOWERS IN SELECTED CITIES COCHIN,TRIVANDUM CALICUT
3. WORST NETWORK OPERATOR IN KERALA. WORST UPDATION WORKS
4.CONTINOUS VILOLATOR OF QUALITY OF SERVICES ACT OF 1995 BY TRAI
I[censored] TOOK AIRCEL SIM I[censored] WILL NOT SLEEP NICELY CALL DROPS CONGESTION
I AM GOING CHANGE AIRCEL WITH OUT CHANGING MY NUMBER USING
MOBILE NUMBER PORTAL SYSTEM( MNP) BY TRAI(TELECOM AUTHORITY OF INDIA) AT A COST OF 19 RUPEES WHICH WILL LAUNCHED SOON..
PLEASE TRAI HELP US SAVE KERALA FROM AIRCEL I ASSURE I HAVE PROVIDED MY BEST KNOWLEDGE ABOUT KERALA AIRCEL URS SINCERLY roshan COCHIN

Sir, I have a aircel Connection No. [protected] as I have switched off my mobile for charging on[protected] around 1P.M.;when I switched on it after 2.30hrs around 4P.M. I just got an messages of dialer tone activation and I also found that 30rs. was deducted from my balance,while on that day I haven't recieved any call or request from Aircel for any such type of services.But when I called customer care they told me that it was activated by my side.But when I told them that I haven't did so then they assured me that they will deactivate it within 24hrs. and will also return me my deducted amount of RS.30.But till the day it is over 24hrs. but nothing happened as the service is still activated and my balance is not returned.Please do something.

Thank You.

Sir, We have bought one Aircel SIM Card (No. [protected]) for the few months back for my home. At the time of purchase clear Address Proof, ID Proof and Photograph have been given to the seller . After receipt of few days the sim card's calls outgoing & incoming facilities are deactivated by Aircel. When we cantact the customer care, they ask me to give my Photo and ID / Address Proof once again to their Branch at Adyar - M/s. Hemavarshini Enterprises. I also given my Ration Card Xerox, Passport Size Photo with their application duly filled and signed on 08.02.10 in person . They told, we will made enquiry in your residence (or) to your mobile and the sim card will be activated within 4 days. But, today 11.03.2010 - 40 days over - still the card has not been activated. Kindly arrange to activate our SIM card (No. [protected]) at the earliest.

R. Saibabu,
2/919, 9th Street, Sowmiya Nagar,
Perumbakkam,
Medavakkam Post,
Chennai - 600 100.

To whom so ever it may concern
greetings.

subject- CHEATING ON BEHALF OF AIR CELL COMPANY, BY AIRWAYS TOWER SERVICE, JHU TARA ROAD MUMBA.

This, with deeply felt feelings, is bringing to your notice that your agent ie, Airways tower service 23, jhu tara service mumbai has cheated me. The local appointed person Mr oswal alexander has taken 20500 from Mr manish nigam. The amount was transferred in the account no-[protected] state bank of indore, ratlam.

Mr oswal alexander has recevied the money on behalf of airways tower service. Pl look into the the matter do the needful for me. Take discplinary action so that further action should be taken.

Regards manish nigam
email [protected]@gmail.com
mob [protected]

Respected Sir, I purchased a life-time prepaid sim card from Aircel. Mobile No. is [protected] and sim No. is[protected]. As I have already been using Aircel mobile No.[protected] for over 7 years and to avoid call disturbance, I purchased another one in No.[protected]. Being a life-time sim card, I use it at my convenient time. Due to some unforeseen circumstances, I did not use it for less than 2 months. Without my prior notice, any communication, my sim card was blocked. I contacted the customer care through a local dealer, who in turn informed me that my ID proof is to be updated. Immediately, I submitted one more time. After submission, to my shock and surprise, I receive "sim registration failure message". I have balane in my account more than Rs.700/- as on date. Being a life-time sim card and I paid for the cost too, blocking my sim is an unlawful act. I want the same mobile No. resumed. Thanking you, Sir,

Dear Sir,

I've purchase a new aircel connection in delhi before 4-5 months of the name of amrish tyagi, i've submitted all document like(pancard copy, mtnl bil copy, voter id card). Now my number incoming and out going service is blocked. i contact to customer care and he reply me my that this connection id is different. This connection is not alloted to me according to customer care. Please help.........

Respected Sir,
I’m having an AIRCEL (KERALA) connection for the last 4months.
2days before i.e. 4th march 2010 I recharged for RC49 (unlimited sms plan all over India).
Bt I didn’t gt unlimited SMS , I lost my credit. After that I called to AIRCEL cust care & they telling that only 666sms per day. & that RC 49pack is with terms & conditions, I also talk with their senior manager also, but I didn’t get a good reply from them.
I asked them that then y r u using the wrong word “UNLIMITED” with sms plan??? Bt no reply…
That’s y I’m complaining to consumer forum that “y AIRCEL making consumer FOOL by giving FAKE advertisements?????”
I hope that I would get a good reply from consumer forum

I wanted to get a new aircel connection. After all the awesome ads and all that. But when i went to their centre in Borivali, I was given the most screwd up service. After I paid them the money, they just didnt care about my problem.
There is one person named DEEPA in the Borivali centre who pissed me off.
I had problems with my network and I had to be behind them 24/7 to solve.
Whenever I used to call, they have never picked up my calls.
If I go to their centre, they will be like "We will look into your problem and we will let u know" but
they never called me or got back to me.
I had to be behind them for the whole time and
Its been more than 2 months and still my problem is not solved.

In short, AIRCEL SUCKSSSSSS....
NEVER GO FOR AIRCEL CONNECTION AND
NEVER EVER GO TO AIRCEL - BORIVALI

Dear Sir,
I have Aircel connection with number - [protected]. My last recharge on 3/3/0210 of rs. 125/- . I had recieved a call on 4/42010 at 8:27pm from aircel for caller tune regarding , but I refused that offer and neither call nor sms to aircel for any services. Then hockey alert auto activated and deduct mt balance with rs.7 next day i unsubcribed. On 5/52010 hockey alert again auto activated and deduct balance with rs. 7 . On 6/6/2010 caller tune also auto activated and deduct my balance with rs. 30 /-. I made complain to custmer care multiple time. My complain ID is 1-[protected]. I also sent email to aircel customer care. But not get solution yet. So, I am cheated from aircel. Please help me.
Your sincerely Pankaj Kumar

Sir
I have submitted valied documents in two times to your branch office marthandam, kanyakumari dist. But now its deactive same number [protected], so please rectify it. If not possible within 24 hours i will cancelled this number with 10 aircell numbers of my groups.

thanking you

buby jose

dear sir
last day a dialer tone was automatically activated on my no. [protected] without my request for the same. I have reported the same to the aircel customer care and today hockey alerts was activated without my request.They deducted rs.30 for dialer tunes and rs.7 for hockey alerts.I have reported the same to the aircel customer care today and my complaint no. is 1-[protected].

kindly add back the deducted balance of Rs.37

I recently bought prepaid connect simcard of Aircel and recharged Rs.20 (first time) and Rs.125 (second time). the problem started by their unprecedented deduction of Rs.10 from the first recharge. customer care replied for this deduction that I have requested for a service for chat (make friends). there was no any sent message or any call like such in my phone's memory. i said them to deactivate this.

when i recharged for Rs.125 next time, they again deducted Rs.30. after enquiry customer care once again said the same active service for chat. i requested the customer care to lodge complaint. but there is no response for one month. I E-mailed a complaint. but there is no response.

once again i called customer care to solve my problem and they suggested to call 570001 and follow the instructions. there a computerised service i met and pressed the suggested number to deactivate the service of chat. they thanked me and said 'your service has been now deactivated'.

the next day they again deducted my Rs.30. after enquiry, once again customer care said that i have sent a request for service of chat.

i could not understand how one may send any request without saving any dialed number or sent message in phone. And why a person all time sprang up for his deductions and call customer care again and again after activating the service without using that service.

I discussed one another customer of Aircel. he said "baat mat karo, pichhle teen deeno me mere 120 rupye kaat liye hain ("Don't discuss, I have lost Rs.120 in three days").

I am fed up. how they are snatching the money from the customers?

I am Sajan Srivastva.
I live in Kolkata.
I have aircel line and my aircel no. [protected].
My complain is that within 1 month Aircel mobile service povider have been deducted Rs.33 from main balance of my mob. no.([protected]).
Every time I call to customer care abt. the deduction.
He tell me that We don't have an update so please will u try later.
When I try later to custome care then the line was busy.

So will you please help me out from above mentioned problem. It's very difficult to trust on Aircel.

Please help me soon...
I m waiting for your response.

Respected sir/madam,
mera naam gaurav mishra hai aur main kanpur (U.P. East) rehta hoon. Maine 2009 august mein aircel prepaid connection liya tha jiska number [protected] hai. Meri aapse yeh shikayat hai ki is company ki internet service bahut bahut hi kharab hai. Free internet card recharge karwa lo, toh bilkul hi band ho jata hai.
Pichhle 3 months se customer care executive ke pass complaint likhwa likhwa kar thak gaya hoon. Woh log ek hi baat kaehte hain, "sir, network conjuction hai thoda wait kar lijiye." itna kehkar palla jhaad lete hain. In logon se keh keh kar thak gaya hoon.
Sir/madam, kripya kar ke company aur inke customer care executives par uchit karyawaahi karen, jo ki muft ki salary lekar logon ko jhoot bolkar bewakoof banate hain.
Dhanyawaad!

My name is Mr.Gopinath. I have lost my mobile along with my purse while traveling in bus. Could you lock my aircel no;[protected].

Thank you

Gopinath

Hi,
on 27/2/2010 i got a call from aircel advertising about Cricket Voice Pack on hearing this i immediately cancelled the call without pressing any numerics like 0,2 etc(Which they use for activating the service).But after some 8 hrs i got a message saying ur request for Cricket Voice Pack has been activated. As per this plan i will be charged Rs.5/- for every india match by which i can hear the live commentary as if i don't have TV facilities or i am in older age.

When i gave complaint to the CC,the CC executive cooly saying whatever the case may be the service is activated by you only no chance of refunding and deactivating the service eventhough i go for giving complaint.

I have not even attended the call more than 5 secs within these secs the aircel was brilliant enough to guess that i will activate and they automatically activated the service.

I have spoken to many officers and CC the only reply i am getting without any change is the "The service activated based on customer request send to activate".


I am expecting some resolution through this website..

Thanks in advance
Bharanidharan

I am a normal pre-paid Aircell user. I have made an easy recharge of Rs.125/- with full talk time and I have made calls of Rs.30/- to 40/- only and my balance has become zero.

When I have contacted the customer care on 121 I was told that some download service is active and 3/- daily is being deducted from the balance. I want to say that I have never subscribed such service and not used any such service from my phone.

I have taken aircel CUG connection and i found the bill calculation is a total mess-up. I am under speak 225 plan which has 600 min free and 6000 sms free per month. I may use 150-200 sms per month and 500-700 min calls. they skip some 2 days from the bill start date and reply you used the free calls with in those 2 days.Last month i did not payed my bill and they disconnected my connection. i checked my unbilled amount and they said 430 rs on the first day(connection disconnected). The very next day i again asked them to give me the unbilled amount details they said it is 520. i asked them how is it possible, You disconnected my outgoing calls/SMS. i cant browse also then how you the unbilled amount got increased. but they were not able to give proper reason for the increase. They are not giving proper details about the free call/usage. If we call customer care and ask for details they are not proving any details about the free call charges.