Aircel Complaints & Reviews

Sir, We have bought one Aircel SIM Card (No. [protected]) for the few months back for my home. At the time of purchase clear Address Proof, ID Proof and Photograph have been given to the seller . After receipt of few days the sim card's calls outgoing & incoming facilities are deactivated by Aircel. When we cantact the customer care, they ask me to give my Photo and ID / Address Proof once again to their Branch at Adyar -...

To whom so ever it may concern
greetings.

subject- CHEATING ON BEHALF OF AIR CELL COMPANY, BY AIRWAYS TOWER SERVICE, JHU TARA ROAD MUMBA.

This, with deeply felt feelings, is bringing to your notice that your agent ie, Airways tower service 23, jhu tara service mumbai has cheated me. The local appointed person Mr oswal alexander has taken 20500 from Mr manish nigam. The amount was transferred in the account...

Respected Sir, I purchased a life-time prepaid sim card from Aircel. Mobile No. is [protected] and sim No. is[protected]. As I have already been using Aircel mobile No.[protected] for over 7 years and to avoid call disturbance, I purchased another one in No.[protected]. Being a life-time sim card, I use it at my convenient time. Due to some unforeseen circumstances, I did not use it for less than 2 months. Without my...

Dear Sir,

I've purchase a new aircel connection in delhi before 4-5 months of the name of amrish tyagi, i've submitted all document like(pancard copy, mtnl bil copy, voter id card). Now my number incoming and out going service is blocked. i contact to customer care and he reply me my that this connection id is different. This connection is not alloted to me according to customer care. Please help............

Respected Sir,
I’m having an AIRCEL (KERALA) connection for the last 4months.
2days before i.e. 4th march 2010 I recharged for RC49 (unlimited sms plan all over India).
Bt I didn’t gt unlimited SMS , I lost my credit. After that I called to AIRCEL cust care & they telling that only 666sms per day. & that RC 49pack is with terms & conditions, I also talk with their senior manager also,...

I wanted to get a new aircel connection. After all the awesome ads and all that. But when i went to their centre in Borivali, I was given the most screwd up service. After I paid them the money, they just didnt care about my problem.
There is one person named DEEPA in the Borivali centre who pissed me off.
I had problems with my network and I had to be behind them 24/7 to solve.
Whenever I used to call, they have never...

Dear Sir,
I have Aircel connection with number - [protected]. My last recharge on 3/3/0210 of rs. 125/- . I had recieved a call on 4/42010 at 8:27pm from aircel for caller tune regarding , but I refused that offer and neither call nor sms to aircel for any services. Then hockey alert auto activated and deduct mt balance with rs.7 next day i unsubcribed. On 5/52010 hockey alert again auto activated and deduct balance with...

Sir
I have submitted valied documents in two times to your branch office marthandam, kanyakumari dist. But now its deactive same number [protected], so please rectify it. If not possible within 24 hours i will cancelled this number with 10 aircell numbers of my groups.

thanking you

buby jose...

dear sir
last day a dialer tone was automatically activated on my no. [protected] without my request for the same. I have reported the same to the aircel customer care and today hockey alerts was activated without my request.They deducted rs.30 for dialer tunes and rs.7 for hockey alerts.I have reported the same to the aircel customer care today and my complaint no. is 1-[protected].

kindly add back the deducted balance...

I recently bought prepaid connect simcard of Aircel and recharged Rs.20 (first time) and Rs.125 (second time). the problem started by their unprecedented deduction of Rs.10 from the first recharge. customer care replied for this deduction that I have requested for a service for chat (make friends). there was no any sent message or any call like such in my phone's memory. i said them to deactivate this.

when i recharged...

I am Sajan Srivastva.
I live in Kolkata.
I have aircel line and my aircel no. [protected].
My complain is that within 1 month Aircel mobile service povider have been deducted Rs.33 from main balance of my mob. no.([protected]).
Every time I call to customer care abt. the deduction.
He tell me that We don't have an update so please will u try later.
When I try later to custome care then the line...

Respected sir/madam,
mera naam gaurav mishra hai aur main kanpur (U.P. East) rehta hoon. Maine 2009 august mein aircel prepaid connection liya tha jiska number [protected] hai. Meri aapse yeh shikayat hai ki is company ki internet service bahut bahut hi kharab hai. Free internet card recharge karwa lo, toh bilkul hi band ho jata hai.
Pichhle 3 months se customer care executive ke pass complaint likhwa likhwa kar thak gaya hoon....

My name is Mr.Gopinath. I have lost my mobile along with my purse while traveling in bus. Could you lock my aircel no;[protected].

Thank you

Gopinath...

Hi,
on 27/2/2010 i got a call from aircel advertising about Cricket Voice Pack on hearing this i immediately cancelled the call without pressing any numerics like 0,2 etc(Which they use for activating the service).But after some 8 hrs i got a message saying ur request for Cricket Voice Pack has been activated. As per this plan i will be charged Rs.5/- for every india match by which i can hear the live commentary as if i don't...

I am a normal pre-paid Aircell user. I have made an easy recharge of Rs.125/- with full talk time and I have made calls of Rs.30/- to 40/- only and my balance has become zero.

When I have contacted the customer care on 121 I was told that some download service is active and 3/- daily is being deducted from the balance. I want to say that I have never subscribed such service and not used any such service from my phone....

I have taken aircel CUG connection and i found the bill calculation is a total mess-up. I am under speak 225 plan which has 600 min free and 6000 sms free per month. I may use 150-200 sms per month and 500-700 min calls. they skip some 2 days from the bill start date and reply you used the free calls with in those 2 days.Last month i did not payed my bill and they disconnected my connection. i checked my unbilled amount and they said 430...

Hi,

This is very worst scenario where anyone can do. Being customer driven market, Aircel is no way doing their bussiness. I lodged complaints after complaints but no action or response for the company. To my suprise, I'll get SMS that the complaints had been sloved. TRAI IS WORKING !!!!!

Rgds
Sunil...

i got sms by aircel- "holy special no call charges . dial 5300001 for do me favour lets play holi . subs Rs.30/month "
after calling on above no ,a song was played & call end itself .
within 2/3 second i got sms Your request for dialer tune will activated shortly & 30 rs deducted from acount immediatly
after calling customer care has not responded properly .Noddle officer no given by customer care found...

Sir,
I pruchased a new sim card bearing No.[protected] during the current week ie 23/02/10 and provided me 20 rupees balance with 3000 seconds local or 1200 seconds STD minutes. After two days I received a message from aircel and conveyed me dialar tune renewed on my phone no. and Rs. 20/- deducted from my balance. which is neither subscribed nor requested for activation. I called to customer care to deactivate the dialer tune services...

Hello!

I have taken a new Aircel postpaid connection few weeks back with 500 rupees deposit money. Verifier has came and verified everything (Voter ID, PAN Card,Bank Address, Residential Status) after a day Aircel has through my connection.

After three days I have received an SMS saying that " Address verification failed, contact any Aircel store or Customer Care within 48 hrs. to continue enjoying the...