Airlink.in Complaints & Reviews

I was not able to access the internet so i have registered ab complain in the airlink through whatsapp and through message. I waited for 3 days but there no single reason from there side. so after that i call on there customer complaint number and talk to respective consecutive. so he registered my complaint again and said we will sending technician on the same day or else next day. But next there was no response from there side. Again i call to there customer number but again the same reply was given to me. so next also same situation happened no response from there side. Again i call to there customer care number and again the same answer was given by the executive. So i had complaint to the local technician of airlink for solving problem and he also gave me the same reply that he will send technician. There no proper respore from there for the problem.. Its almost 9-10 days but there no positive response from therr side. The worst internet service provider ever

The main filer link coming to my home was broken due to bad weather, even after complaining numurus time over phone call, email, whatsapp not solved. After visiting their office in person regarding this matter they are saying complaint will not be solved unless the owner of the connection comes and they are saying "go wherever you want to go for complaint even in consumer forum"

U r aur link service is very poor.
We are many time complane u r customer care centre. But not satisfaction reply u r customer care central. My wi-fi not connect last 35 days. Plz sir i request slove my problam.

Sir, my customer id is neel j parmar with mobile [protected].
My broadband internet connection is inactive since 30.08.2020, which is yet not resolved.
I have been complaining daily basis through mails, and whatsapp numbers and personal visits at their surat adajan patia office.
On daily basis they are assuring to send staff and doing nothing.
Entire team is lier and i have seen number of customers daily quarreling with the staff on d same issue.
Management has no intention at all to improve service.
I require refund of entire money, which i have paid.

I register complain 2 month ago but still now no give resolution, i call 100 times mesagw 500, mainl 100 but no reply from airlink side, i complain nodal officer but no reply from officer, whatsapp block me, my number in block list, no any pickup call, if i do call another call onces they recive after then block again, so i totaly disturb, 2 month is long times, dont buy airlink internet ever, , , , ,

I have renewed my broadband internet connection of Air link on 02.04.2019 and getting expire on 23.09.2020.Refer attachments.
My internet is not working since 29.06.2020. I have made several complaints.I have all evidences. Company has asked me to permit to install Box End Power which I denied due to my personnel & safety reason. After that company has declared their inability to provide me connection in writing and informed me to give refund for 23 days. I have explained them to give me refund for 87 days as the difference between expiry date of my plan and discontinuity of their service is 87 days.
Once again I request company to refund me for 87 days before validity of my plan is expire.

I sent approx 100 mails to all Airlink service team but still no one is prove any proper answer.
Call center always give only one answer “ we take your complain we we will solve as soon as possible “ thay take 6 months still they not solve my problem as per their commitment as soon as possible.
It shows Airlink company is total fraud company
Even not refund amount and not given proper service

- client id: mbmaniya
-account no : h124886
- internet not working since last 15 days.. Did complain many time but problem not resolved. Support told me problem is solved but it ain't. Called support team 10 time.. I am complaining on consumer complaints 2nd time also. Support told me to send engineer soon but no one has shown up till today
- resolution : want refund asap

- client id: mbmaniya
-account no : H124886
- internet not working since last 12 days .. did complain many time but problem not resolved. support told me problem is solved but it ain't. called support team 7 time
- resolution : repair

Hi,

i have tried contacting the customer care several times, while each time when i start talking about the issues, they disconnect the call.

i have renewed the plan for 18 months on 1st of august, used it for 15 days and now no one is ready to resolve the issue.

this is pathetic service. i need my money back its a huge 5600 rupees i paid

I have purchased my plan 29/06/2020 after sume day's date of 01/07/2020 i have problem speed not good i have purchased 40mbps plan but i have received 4mbps only still this problem not solved 01/07/2020 to till date my problems not solved i have already informed time of purchasing for your employ he will promise me at the time that problem regarding speed, call not recieved, connectivity, poor response, poor service, all that time problem not repeat your employ mo. Number ([protected])
Please resolve my problems & give me proper solutions

My internet is not working for past two weeks. I would like to get it fixed at the earliest possible.

Airlink.in — complaint regarding network issue (not responding)

Dear respected,
I am suffer for network issue (No network) since last three days (27th july 2020) i call many time But there is no revert for soluation.
I requested to consumer forum have take corrective action against the company. I want solution for the problem anyways.
I am waiting your affirmative response and solution.

I have prepaid connection with airlink broadband, surat my customer no. (Crf. No) 262088, user id - mkbhatti my internet went offline on the 27th july 2020 early morning, i had placed a complaint immediate. And i have prepaid connection.. Which i have means already paid for the quality service they are supposed to give me, and they have failed in giving me quality service.

User id - mkbhatti

Dear sir,
It is very sorry to inform you that my internet connection is not working since last one week
We had dialed your customer care no[protected] for more then 500 times but no one had replied us
Now i like to inform you that if you cann't resume the service then please refund me my amount
At the earliest
Else while i shall approach the consumer forum on your behalf & on your expenses
Awaiting your reply
Pranay jain
[protected]

We have no connectivity last 8 days. From 13/07/2020 internet not working. We suffering for internet many times.

We have connected to airlink communication since 2 years & in last month we have renew our account & after that many times wifi was disable & doesn't works for 5-7 days and if we complained for the same there was no response we have got. We want our renewal money back. We are not interested in using your connection. Get back your router & get our money back.

Sir,
My CRF No.: 201759 and user Id : atul1201/ VATSAL1201.
No connectivity at my home Kindly provide connctivity as soon possible.
My Details as under

Atul B Mistry
I-1201, Nakshatra Embassy, Opp. Palanpore Fire Station, Gaurav path, Palanpore Surat, Gujarat
Mob. No. [protected]/ [protected]
mail add. : [protected]@gmail.com

From last 90 or more days no internet connectivity and no any service visit to site
and no any proper answer to regarding this.

The wifi services are not working since a month. We have been trying to contact & register our issues through every means possible-mails, in person, calls, but no response. We have recently paid for the renewal of the services and now, no services being received is really a concern for us. We understand the covid pandemic but its been a month now, and e were promised of proper services. Request you to kindly resolve the issue or refund us our money back.

Jindagi me chahe airlink vale aapko free me net de rahe ho to na to bhi o mat lijiyega...
Bahot pareshan ho jaoge aap...
Mene airlink ka connection feb-20 me liya tha... Last 1 month se net bandh he...
Care koi phone uthate nahi or koi baar utha liya to botle he ki "thik he sir aapka complain aage forword kar deti hu" lekin kuchha nahi hota, 1 month se me net thik karvane me laga hu lekin company me se koi response hi nahi...
So kabhi bhi airlink ka net mat lijiyega..
My mo. No. Is [protected]