Airtel — Airtel money wallet debiting freezed

Website:airtel.in/personal/money/load-cash

I registered on airtel money wallet this month however when i am trying to initiate any transfer from my account, it shows debit facility has been disabled in my account. The number is [protected]. I have submitted all valid identification documents as per KYC norms to the airtel money email id. I dont know what kind of foul play is going on, they are just trapping people to use airtel money to receive gifts in form of cash for shopping and spending and paying bills, and once you get the money in wallet, they will stop the debiting. My wallet is not even a month old. And got a lot of balance, and now they have blocked it. Wonderful system of fooling people! Bunch of cheats
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Dear Customer,

This is with reference to your post dated 18 November 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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No steps taken still, i never got any update from you people. All you guys kept on asking is the senders bank account details, is it even logical? Why is a person who gifted me money bound to show you confidential bank account details? The account is mine, i gave all my details, when you are still not resolving it, i believe you never had a right intention to give me the money. This airtel money is a scam and all your conditions are a farce!
No steps taken still, i never got any update from you people. All you guys kept on asking is the senders bank account details, is it even logical? Why is a person who gifted me money bound to show you confidential bank account details? The account is mine, i gave all my details, when you are still not resolving it, i believe you never had a right intention to give me the money. This airtel money is a scam and all your conditions are a farce!

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